As the pandemic changes key operational trends, HR leaders need to rethink talent and strategies for planning, management, productivity and employee experience.

Increasing remote working

About 48% of employees will work remotely versus 30% before the pandemic. As organizations shift to more remote work operations, explore the critical competencies employees will need to collaborate digitally, and be prepared to adjust employee experience strategies.

Expanding data collection

Even before the pandemic, organizations were increasingly using nontraditional employee monitoring tools, but that HR trend will be accelerated by new monitoring of remote workers and the collection of employee health and safety data.

Contingent worker expansion

Many workers lost their jobs and exposed others to nonstandard work models. Organizations will continue to expand their use of contingent workers to maintain more flexibility in workforce management, and introducing other job models they have seen during the pandemic.

Expanded employer role as social safety net

The pandemic has exacerbated the trend for employers to play an increasingly important role in the financial, physical and mental well-being of their employees. Using such measures as extended sick leave, financial assistance, adjusted working hours, and childcare, can be an effective way to promote physical health of employees.

New level of transparency of employers

Employees will judge organizations by the way they treated them during the pandemic. Progressive organizations communicate openly to show how they support employees despite the implementation of cost-saving measures.

Undoubtedly, COVID-19 means that there will be many more changes in the HR future. Hence, it is vital to rethink your HR strategy in order to move your business to a new future of performance forecasts.

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