Videos of High-Tech Retailing Summit 2019

January 9 2019 Las Vegas, NVUnited States
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56Speakers
19Talks
250Attendees
7Hours of content
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Topic:IT

Unattended Shopping, robotics, supply chain, smart tagging, experiential shopping, VR and AR at retail, AI, 5G … we uncovered the major technology trends affecting retail.

Today’s shoppers want it all: price, convenience, experience, privacy and loyalty. You need to know your customer like never before, but also be mindful of your budget. Sure, technology can help you create better, more engaging and efficient experiences, but at what cost? That’s the challenge we sought to tackle at the second High-Tech Retailing Summit and Marketplace at CES 2019.

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Headliners

Michael Childers

Chief Consultant, Content & Media Strategy at Lufthansa Systems
Michael Childers is Chief Consultant, Content & Media Strategy, for the IT company Lufthansa Systems. He is a member of the Board of Directors of the Airline Passenger Experience Association (APEX), in his third term, and is chair of the APEX Technology Committee. He served on the FAA’s PED ARC that made it possible for airlines to extend use of passengers’ electronic devices from gate-to-gate, and served on the U.S. Department of Transportation’s (DOT) ACCESS Advisory Committee that recommended criteria for providing close captions for the deaf and audio descriptions for the blind on inflight entertainment content. The Technology Committee that he chairs establishes the digital standards and specifications for inflight entertainment, connectivity and e-commerce. APEX and Lufthansa Systems are moving inflight advertising into a broader Digital Out-of-Home ecosystem and are establishing GDPR-compliant criteria for data capture and analytics in the travel experience.

Chen Zhang

Chief Technology Officer at JD.com
Chen Zhang is JD.com’s CTO, overseeing the company’s R&D capabilities with a focus on addressing the ecommerce industry’s biggest technological challenges. At JD.com, Chen also leads the company’s programs to develop innovative and cutting-edge technologies, its external collaboration programs, and its development of international talent. Under Chen’s leadership, JD has vastly improved its technical capabilities in the areas of big data, cloud computing, smart logistics, AI and other advanced technologies to drive new business growth. Chen has helped develop a highly team-oriented and transparent technology culture within the company. Prior to joining JD, Chen worked at Yahoo for 18 years, both in the US and China. He launched and headed the Yahoo Beijing Global Research and Development Center in 2009. Chen has over 20 years of experience in software development and management. He earned his Master’s Degree in Computer Science from Indiana University Bloomington.

Michelle Grant

Head of Retailing at Euromonitor International
Michelle Grant is the Head of Retailing at Euromonitor International. In her role, Michelle has direct responsibility over Euromonitor International’s global retailing industry research. She also manages a team of analysts who produce insights on the retailing industry through articles, reports and multimedia. She works closely with clients throughout the retailing ecosystem, providing insight into consumer trends and market performance to help companies make informed, strategic business decisions. Michelle is a 2017 Women2Watch award winner and a 2017 LinkedIn Top Voice for Retail. She shares her expertise on the global retailing industry as a Forbes contributor and is regularly quoted in publications. She is a well-known speaker with presentations at Shoptalk, World Retail Congress and LATAM Retail Show. Previously, she was a Travel Research Manager and a Research Analyst for Latin America. Michelle has a Bachelor of Arts in Economics and Finance from Washington University.
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Feedback

Maureen Conners
President at Conners Consulting
«This is the most leading-edge
conference on retail. All of the latest technologies are being addressed and you are located in the midst of all of the great CES technology.»
Heidi Forbes Oste
Behavioral Scientist, Digital Wellbeing & Ethics Advisor at 2BalanceU
«Great content; cutting edge,
clearly delivered and accessible post-event for resonance! Quality speakers! Great team! CES is worth it because of you.»
Andreas Wuerfel
Director US Strategic Partnerships at METRO Accelerator powered by Techstars
«More than ever, quality time and
information are two vital assets. LIDT conferences consistently deliver on both. Looking forward to my next LIDT event.»

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