The Global Experience Summit 2020 is well-known for having the best speakers among Experience Design conferences. They gather luminaries, industry-leaders, and global brands to collaborate with and inspire the UX, CX & Product community.
The Global Experience Summit 2020 has transformed from the world’s fastest-growing UX training conference into a three-part online festival covering every element of the experience process.
Nick is a lead user experience researcher and designer with 20-years experience in Digital, both agency and client side. He was awarded his PhD in Human Computer Interaction (HCI) in 2009 from Brunel University for his work on personalisation and also holds MSc HCI from University College London (2004) and BSc Psychology (1996) from Portsmouth University. Nick’s areas of expertise are scientific UX, behavioural design, personalisation, personality psychology, conversion rate optimisation, remote user testing and transformation through user experience.
I'm the founder and CEO of Next Step, an award-winning Behavioral Marketing Agency with offices in San Francisco, CA & Boston, MA.
At Next Step, we leverage the latest research in Behavioral Science (the study of how humans really make decisions) to design better outcomes for businesses in their marketing and growth initiatives. We do this through our mixed-method research model called The Science of Design™.
Our client base is diverse and includes technology companies like GitHub & Credit Karma and Social Impact /Educational Institutions like The United Nations and Stanford University.
Brad Swain is the Chief Behavioral Scientist at Next Step. I'm in charge of researching, design, and testing behaviorally informed solutions to help people live healthier, wealthier, and more environmentally friendly lives.
communication, idea, mind, mobile app, problem solving, psychology, simulation, user interface, anger, automated teller machine, behaviorism, cognitive psychology, credit card, debit card, menu (computing), metaphor, mockup, payment, reinforcement, screenshot, theory, thought, ivan pavlov, intention, theory of mind
behavior, empathy, infrastructure, leadership, mind, mobile app, onboarding, open world, organizational culture, privacy, avatar (computing), belief, body language, brainstorming, child care, collaboration tool, facial expression, futures studies, high fidelity, loneliness, telecommuting, video game, animal crossing, red dead
discoverability, education, facebook, instagram, machine learning, mind, motivation, onboarding, privacy, research, salesforce, social media, usability, user interface, utility, end user, expert system, gmail, language acquisition, larry page, medical school, pleasure, use case, user-centered design
analytics, conversation, ethics, feedback, github, google, google analytics, history, hypothesis, internationalization, internet, motivation, reason, research, space, early access, eating your own dog food, perception, software release life cycle, strategic planning, understanding, user-centered design, wikipedia, google workspace, around the horn