Director, End User Experience and Engagement at Citrix
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A passionate, influential and innovative leader committed to driving customer centricity with customers and employees. Experienced in delivering immediate, impactful results with rapid turnaround times. Currently focused on transitioning sales motion to leverage Design Thinking to over 400,000 customers including 99% of Fortune 500 and enabling global sales teams. Promoted by CIO to join IT leadership team to drive employee experience into how products and services are delivered, doubling adoption in two core business units. Launched customer engagement pilot that landed $1.5m deal. A collaborator and bridge builder across a global organization, regularly called upon as a company spokesperson to mentor and engage customers and employees. Known for contagious enthusiasm, developing innovative concepts, and investing in the careers of others.
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