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Brynn Chadwick

Lead Product Designer at nib Group, previously Senior Service Design Lead - P2P at nib Group, Head of Product at Mayte

Currently embarking on a journey to reimagine the contact centre for
nib’s future success. My aim is to research, discover and design how
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3 events
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139 mins of content
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Currently embarking on a journey to reimagine the contact centre for nib’s future success. My aim is to research, discover and design how automation can support our members and staff. My role seeks to reshape the function and effectiveness of digital assistants and customer support. By designing strategies and products that prioritise seamless member communication for better business outcomes.
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Duration 57:52
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Panel: The Future of Conversational AI 2022

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Brynn Chadwick
Lead Product Designer at nib Group
+ 4 speakers
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European Chatbot & Conversational AI Summit
March 2, 2022, Edinburgh, UK
European Chatbot & Conversational AI Summit
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Panel: The Future of Conversational AI 2022

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Brynn Chadwick
Lead Product Designer at nib Group
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Panel: The Future of Conversational AI 2022

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Nikki Dunagan
VP; Conversation Design & Content Strategy at Bank of America
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Brynn Chadwick
Head of Product at Mayte
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Scaling Conversation During COVID-19 | Brynn Chadwick

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Gary Pretty

Technical Program Manager at Microsoft
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Greg Bennett

Director of Conversation Design at Salesforce
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Hans van Dam

CEO at Conversation Design Institute
Interested in topic “Artificial Intelligence and Machine Learning”?

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