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Ben Kearon
Director, Strategic Accounts at Medallia
According to Forrester, 84% of companies aspire to be a customer
experience leader, but only 1 out of 5 deliver good or great customer
experience leader, but only 1 out of 5 deliver good or great customer
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Topic:
Banking and Finance
According to Forrester, 84% of companies aspire to be a customer experience leader, but only 1 out of 5 deliver good or great customer experience.
It's not easy to deliver great customer experiences though. Medallia makes it possible by systematically engaging everyone: your customers, your frontline, and your leadership, by delivering relevant insights and actions derived from feedback captured across every touchpoint and delivered across your whole organization.
It's not easy to deliver great customer experiences though. Medallia makes it possible by systematically engaging everyone: your customers, your frontline, and your leadership, by delivering relevant insights and actions derived from feedback captured across every touchpoint and delivered across your whole organization.
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Panel Discussion: Lessons From COVID-19: What it means for financial services overall
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Ben Kearon
Director, Strategic Accounts at Medallia
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April 20, 2021, Online
Customer Experience for Financial Services Summit 2021
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Customer Experience for Financial Services Summit 2021
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Panel Discussion: Lessons From COVID-19: What it means for financial services overall
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Panel Discussion: Lessons From COVID-19: What it means for financial services overall
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