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Melissa Mohun
Vice President, Digital Customer Experience at Scotiabank
I am a seasoned Strategy & Communications leader with a rich
background in Technology and Financial Services; expertise in M&A and
background in Technology and Financial Services; expertise in M&A and
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30 mins of content
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Topic:
Banking and Finance
I am a seasoned Strategy & Communications leader with a rich background in Technology and Financial Services; expertise in M&A and international projects in Asia Pacific, Europe and Latin America; and extensive experience working closely with executive stakeholders to drive systemic change across complex global organizations. My passion lies in inspiring the radical transformation of hardened service experiences by igniting the imagination and conviction of cross-functional groups of professionals needed to make meaningful change possible.
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Panel Discussio: Making Every Touchpoint Count to Build Better Client Relationships Focusing Specifically on Digital Touchpoint
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Melissa Mohun
Vice President, Digital Customer Experience at Scotiabank
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April 20, 2021, Online
Customer Experience for Financial Services Summit 2021
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Customer Experience for Financial Services Summit 2021
Video
Panel Discussio: Making Every Touchpoint Count to Build Better Client Relationships Focusing Specifically on Digital Touchpoint
Melissa Mohun in talks
Jim Tincher
Journey Mapper-in-Chief, Customer Experience Expert at Heart of the Customer
+ 3 speakers
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2 288 ₽
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C$42
Panel Discussio: Making Every Touchpoint Count to Build Better Client Relationships Focusing Specifically on Digital Touchpoint
Available
In cart
2 288 ₽
$29
€ 28
A$45
£25
C$42
Request Q&A
Appears with
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Jim Tincher
Journey Mapper-in-Chief, Customer Experience Expert at Heart of the Customer
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Karen Sawyer
Head, Customer Loyalty, Personal & Business Banking Canada at BMO Bank of Montreal
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