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Dan Maross
Chief Operating Officer at Sharesy
Inspirational leader with 14 years experience building and leading CX,
UX, customer services and operations teams in start-up and scale-up
UX, customer services and operations teams in start-up and scale-up
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Topic:
Banking and Finance
Inspirational leader with 14 years experience building and leading CX, UX, customer services and operations teams in start-up and scale-up environments.
Proven track record of leading multi-continent, company-wide, cross-functional teams in the design, redesign and launch of impactful human-centered solutions - improving employee engagement, customer experience and positively impacting the bottom-line.
Able all-rounder, passionate presenter, confident coach and determined design thinker, able to motivate people and build solid relationships with people at all levels and across functions.
Proven track record of leading multi-continent, company-wide, cross-functional teams in the design, redesign and launch of impactful human-centered solutions - improving employee engagement, customer experience and positively impacting the bottom-line.
Able all-rounder, passionate presenter, confident coach and determined design thinker, able to motivate people and build solid relationships with people at all levels and across functions.
Speaker's last talk
31:59
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Panel Discussion: Digital CX Lessons Learned from C-19: From Lockdown to Re-Opening
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Dan Maross
Chief Operating Officer at Sharesy
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February 10, 2021, Online
7th Annual Digital Customer Experience 2021
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7th Annual Digital Customer Experience 2021
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Panel Discussion: Digital CX Lessons Learned from C-19: From Lockdown to Re-Opening
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Panel Discussion: Digital CX Lessons Learned from C-19: From Lockdown to Re-Opening
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