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Dennis Wakabayashi

Chief Collaboration Officer at WakabayasHI, previously Global Innovation Advisor at Cemantica

Dennis is currently one of the leading voices around the world on the
topics of Customer Experience and Digital Marketing.
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31 mins of content
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Dennis is currently one of the leading voices around the world on the topics of Customer Experience and Digital Marketing.

In 2021 you can see him as keynote speaker at the World Marketing Summit in Turkey, appearing as the only USA delegate speaking at the West African CX summit, speaker at the LATAM CX conference, workshop leader at CCW (the USA’s largest CX event) and the Host and MC of CXS (Canada’s largest CX event)

As Chief Collaboration Officer for Team WakabayasHI, he consults with and advises businesses, regularly working with start-ups and Fortune 500 brands around the world to define CX strategies and lead tactical implementation.

Additionally, as an industry influencer and author, he was recently named one of the top 50 (CX) experts of the decade and the 100 eminent global influencers award for his work in the global marketing markets. He ranks among the top 150 CX influencers globally on social media.

In the evenings Dennis is a Digital Marketing instructor at the University of Wisconsin-Madson which is ranked 47th in the nation.
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Panel Discussion: Digital CX Lessons Learned from C-19: From Lockdown to Re-Opening

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Dennis Wakabayashi
Global Innovation Advisor at Cemantica
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Panel Discussion: Digital CX Lessons Learned from C-19: From Lockdown to Re-Opening

Dennis Wakabayashi in talks

Dennis Wakabayashi
Global Innovation Advisor at Cemantica
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Panel Discussion: Digital CX Lessons Learned from C-19: From Lockdown to Re-Opening

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Appears with
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Heloise Ardley

Founder at School for Rebels
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Dan Maross

Chief Operating Officer at Sharesy
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