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Rick Parrish
Vice President and Principal Analyst at Forrester Research
I conduct rigorous research to help organizations in both the private
sector and government put customers at the center of everything they
sector and government put customers at the center of everything they
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Topic:
Banking and Finance
I conduct rigorous research to help organizations in both the private sector and government put customers at the center of everything they do, in order to create win-win situations for customers and organizations. I also coordinate Forrester's research on customer obsession.
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Panel Discussion: Bridging the Gap Between Ideation and Execution of Digital CX Initiatives
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Rick Parrish
Vice President and Principal Analyst at Forrester Research
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February 10, 2021, Online
7th Annual Digital Customer Experience 2021
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7th Annual Digital Customer Experience 2021
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Panel Discussion: Bridging the Gap Between Ideation and Execution of Digital CX Initiatives
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Panel Discussion: Bridging the Gap Between Ideation and Execution of Digital CX Initiatives
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