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Kent Lawson
Healthcare CX, Design & Innovation at Blue Cross Blue Shield
Dedicated to bringing human-centered design, design thinking,
innovation and experience design to healthcare in order to enhance the
innovation and experience design to healthcare in order to enhance the
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28 mins of content
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Topic:
Banking and Finance
Dedicated to bringing human-centered design, design thinking, innovation and experience design to healthcare in order to enhance the consumer/patient experience and improve outcomes—both health and financial.
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Panel Discussion: Bridging the Gap Between Ideation and Execution of Digital CX Initiatives
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Kent Lawson
Healthcare CX, Design & Innovation at Blue Cross Blue Shield
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February 10, 2021, Online
7th Annual Digital Customer Experience 2021
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7th Annual Digital Customer Experience 2021
Video
Panel Discussion: Bridging the Gap Between Ideation and Execution of Digital CX Initiatives
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Panel Discussion: Bridging the Gap Between Ideation and Execution of Digital CX Initiatives
Available
In cart
2 288 ₽
$29
€ 28
A$45
£25
C$42
Request Q&A
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