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Kent Lawson

Healthcare CX, Design & Innovation at Blue Cross Blue Shield

Dedicated to bringing human-centered design, design thinking,
innovation and experience design to healthcare in order to enhance the
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28 mins of content
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Dedicated to bringing human-centered design, design thinking, innovation and experience design to healthcare in order to enhance the consumer/patient experience and improve outcomes—both health and financial.
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Duration 28:11
16+
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Panel Discussion: Bridging the Gap Between Ideation and Execution of Digital CX Initiatives

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Kent Lawson
Healthcare CX, Design & Innovation at Blue Cross Blue Shield
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Panel Discussion: Bridging the Gap Between Ideation and Execution of Digital CX Initiatives

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Kent Lawson
Healthcare CX, Design & Innovation at Blue Cross Blue Shield
+ 1 speaker
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Panel Discussion: Bridging the Gap Between Ideation and Execution of Digital CX Initiatives

Available
In cart
1 759 ₽
1 759 ₽
$29
$29
€ 29
€ 29
A$43
A$43
£24
£24
C$39
C$39
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Rick Parrish

Vice President and Principal Analyst at Forrester Research
Interested in topic “Banking and Finance”?

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February 10 - 11, 2021
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