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Megan Merrick
Vice President Customer Experience at Happier Living
Customer-obsessed executive and key-note speaker with over five years
of experience building customer experience teams and business
of experience building customer experience teams and business
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30 mins of content
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Topic:
Banking and Finance
Customer-obsessed executive and key-note speaker with over five years of experience building customer experience teams and business processes from the ground up, including pioneering artificial intelligence, live chat, community and reputation management, social messaging, and culture programs for Customer Experience and Marketing Teams. She thrives on building unique engagement opportunities to surprise and delight customers with a focus on customer satisfaction and self-service.
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30:34
16+
Video
Panel Discussion: The Role of Social Media in Building and Maintaining Effective Digital CX Programs
30:34
16+
Video
Panel Discussion: The Role of Social Media in Building and Maintaining Effective Digital CX Programs
Megan Merrick
Vice President Customer Experience at Happier Living
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February 11, 2021, Online
7th Annual Digital Customer Experience 2021
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7th Annual Digital Customer Experience 2021
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Panel Discussion: The Role of Social Media in Building and Maintaining Effective Digital CX Programs
Megan Merrick in talks
Jerri Helms
Vice President Digital Marketing and Analytics at HarperCollins Christian Publishing
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Panel Discussion: The Role of Social Media in Building and Maintaining Effective Digital CX Programs
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Jerri Helms
Vice President Digital Marketing and Analytics at HarperCollins Christian Publishing
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