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Megan Merrick

Vice President Customer Experience at Happier Living

Customer-obsessed executive and key-note speaker with over five years
of experience building customer experience teams and business
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1 event
1 video
30 mins of content
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Customer-obsessed executive and key-note speaker with over five years of experience building customer experience teams and business processes from the ground up, including pioneering artificial intelligence, live chat, community and reputation management, social messaging, and culture programs for Customer Experience and Marketing Teams. She thrives on building unique engagement opportunities to surprise and delight customers with a focus on customer satisfaction and self-service.
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Duration 30:34
16+
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Panel Discussion: The Role of Social Media in Building and Maintaining Effective Digital CX Programs

Duration 30:34
16+
Video

Panel Discussion: The Role of Social Media in Building and Maintaining Effective Digital CX Programs

Megan Merrick
Vice President Customer Experience at Happier Living
+ 1 speaker
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Panel Discussion: The Role of Social Media in Building and Maintaining Effective Digital CX Programs

Megan Merrick in talks

Jerri Helms
Vice President Digital Marketing and Analytics at HarperCollins Christian Publishing
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Panel Discussion: The Role of Social Media in Building and Maintaining Effective Digital CX Programs

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Jerri Helms

Vice President Digital Marketing and Analytics at HarperCollins Christian Publishing
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February 10 - 11, 2021
Online
16
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covid-19, customer, customer service, cx & core, digital cx, digital experiences, engagement, investment industry, source content
Megan Merrick is present on videos from this event
Megan Merrick at "7th Annual Digital Customer Experience 2021"
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February 10 - 11, 2021
Online
16
53
covid-19, customer, customer service, cx & core, digital cx, digital experiences, engagement, investment industry, source content
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