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Speakers on Business Services

Learn from leading speakers on Business Services sharing their perspectives, experience and insights.

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Leena Nair
Chief Human Resources Officer & Member of the Unilever Leadership Executive at Unilever
accenture, analytics, application software, built for change, business, cloud computing, computing, conversation, culture, customer experience, d&i, dealbook, devops, digitization, diversity (business), diversity and inclusion, educational technology, employee engagement, employees, employment, female leaders, finance, future of the internet, future of work, gender, great resignation, health, hr, human resources, infrastructure, internal culture, internet, leadership, leena nair inclusivity, new york times, nytimes, omnichannel, organizational culture, pandemic, people, policy, politics, pupose, software , steady state (chemistry), sustainability, target corporation, technology, trust (social science), unilever, walmart, well being, women of color
Jack Azagury
Senior Managing Director - Market Unit Lead - US Northeast at Accenture
accenture, analytics, application software, built for change, business, cloud computing, computing, conversation, culture, customer experience, d&i, dealbook, devops, digitization, diversity (business), diversity and inclusion, educational technology, employee engagement, employees, employment, female leaders, finance, future of the internet, future of work, gender, great resignation, health, hr, human resources, infrastructure, internal culture, internet, leadership, leena nair inclusivity, new york times, nytimes, omnichannel, organizational culture, pandemic, people, policy, politics, pupose, software , steady state (chemistry), sustainability, target corporation, technology, trust (social science), unilever, walmart, well being, women of color
Chiro Aikat
Executive Vice President, North America Product and Engineering at Mastercard
4g, 5g, amazon web services, big tech, business, cloud computing, computer, computer security, dealbook, digital payments, facebook, fee, finance, fire hydrant, hospital, infrastructure, innovation, internet, internet of things, mainframe computer, mastercard, microsoft, mind, new york times, nytimes, policy, politics, robotics, software as a service, technology, verizon, verizon communications, virtual reality, wi-fi
Sowmyanarayan Sampath
Chief Revenue Officer at Verizon
4g, 5g, amazon web services, big tech, business, cloud computing, computer, computer security, dealbook, digital payments, facebook, fee, finance, fire hydrant, hospital, infrastructure, innovation, internet, internet of things, mainframe computer, mastercard, microsoft, mind, new york times, nytimes, policy, politics, robotics, software as a service, technology, verizon, verizon communications, virtual reality, wi-fi
Ken Griffin
Founder, CEO, & Co-Chief Investment Officer at Citadel
amazon (company), bitcoin, blockchain, bond (finance), bond market, business, capital market, capitalism, charitable organization, citadel, citadel llc, cryptocurrencies, cryptocurrency, day trading, dealbook, economics, elon musk, equity (finance), ethereum, fannie mae, federal housing administration, fiat money, finance, financial crisis of 2007–08, freddie mac, gamestop, goldman sachs, green economy, hedge fund, hyperinflation, inflation, institute, interest, interest rate, investment banking, investor, jeff bezos, market liquidity, mastercard, meme stocks, milken, monetary policy, new york times, nytimes, philanthropy, policy, politics, private equity, real estate economics, regulation, retirement, securitization, security (finance), social security (united states), stock, stock market, swap (finance), tax, technology, tesla, inc., trades, trump, unemployment, visa inc., volcker rule, wealth
Albert Bourla
CEO at Pfizer
albert bourla, antiviral drug, bill gates, booster dose, business, car, common cold, covid, covid-19 pill, covid-19 vaccine, covid19, dealbook, disinformation, facebook, finance, health, health system, influenza, leadership, medication, mind, misinformation, moderna covid-19 vaccine, new york times, nytimes, oral antiviral, oxford–astrazeneca covid-19 vaccine, pfizer, policy, politics, poverty, price, science, social media, speculation, tax, vaccine, vaccine hesitancy, virus
Darren Woods
Chairman & CEO at Exxon Mobil
activist, business, carbon dioxide, carbon neutrality, carbon sequestration, climate change, combustion, commodity, dealbook, demand, dividend, electric vehicle, energy development, extraction of petroleum, exxon mobil, finance, fossil fuel, greenhouse gas emissions, hydrocarbon, idea, legislation, lobbying war, low-carbon economy, new york times, nytimes, oil, oil prices, petroleum, policy, politics, price, reliability engineering, renewable, renewable energy, share repurchase, stock, supply chain, technology, time
Maria Ressa
CEO & Executive Editor at Rappler
algorithmic bias, big tech, business, capitalism, ceo, cnn, dealbook, ethics, facebook, fake news, finance, free press, google, hashtag, human rights, international criminal court, journalism, maria ressa, mark zuckerberg, media bias, mind, misinformation, new york times, news, nobel peace prize, nytimes, pagerank, policy, political leadership, politics, propaganda, rappler, robot, shoshana zuboff, social media, surveillance, surveillance capitalism, technology, twitter, world leader
Dax Shepard
Armchair Expert
armchair expert, business, cancel culture, celebrity culture, change your mind (steven universe), communication, dax shepard, dealbook, desire, donald trump, experience, finance, hillary clinton, instinct, irony, love, media, mind, monica geller, monica padman, new york times, news, nytimes, podcast, policy, politics, prince harry, duke of sussex, reality, reason, research, sneakers, space, technology, vaccine hesitancy, vladimir putin
Monica Padman
Producer at Armchair Expert
armchair expert, business, cancel culture, celebrity culture, change your mind (steven universe), communication, dax shepard, dealbook, desire, donald trump, experience, finance, hillary clinton, instinct, irony, love, media, mind, monica geller, monica padman, new york times, news, nytimes, podcast, policy, politics, prince harry, duke of sussex, reality, reason, research, sneakers, space, technology, vaccine hesitancy, vladimir putin
Kenneth Frazier
Chairman at Merck
african americans, bias, business, concept, covid-19 misinformation, culture, dealbook, democracy, developing country, disparate impact, diversity, diversity (business), economic opportunity, education, election, equality, finance, health, hiv, innovation, medication, mentorship, new york times, nytimes, pandemic, policy, politics, reason, rhetoric, social network, technology, truth, vaccine, vaccine hesitancy, virus, voting rights
Kenneth Chenault
Chairman and Managing Director at General Catalyst
african americans, bias, business, concept, covid-19 misinformation, culture, dealbook, democracy, developing country, disparate impact, diversity, diversity (business), economic opportunity, education, election, equality, finance, health, hiv, innovation, medication, mentorship, new york times, nytimes, pandemic, policy, politics, reason, rhetoric, social network, technology, truth, vaccine, vaccine hesitancy, virus, voting rights
Antony Blinken
Politician at U.S. Department of State
2024, 2024 election, american diplomacy, barack obama, biden, bill clinton, business, centers for disease control and prevention, china, congress, coronavirus, covid, covid 19, covid-19 pandemic in the united states, dealbook, deforestation, democrat, deterrence theory, donald trump, economy, expert, finance, gop, gop 2024, hypocrisy, infrastructure, intellectual property, investigations into the origin of covid-19, joe biden, leadership, liberalism, mrna vaccine, new york times, nytimes, one-china policy, pandemic, pfizer, pharmaceutical industry, policy, politics, property, reforestation, republican, secretary, senate, taiwan, taiwan relations act, technology, trump, trump 2024, united states, wealth
Mary Barra
Chairman and Chief Executive Officer at General Motors
5g, accessibility, adam grant, amazon (company), analytics, artificial intelligence/machine learning, auto industry, brand, business, business perspectives, business roundtable, car, carpool, carsharing, charging station, chief executive officer, computer security, conversation, crisis management, cruise (autonomous vehicle), cyberattack, cybercrime, cybersecurity, cyberwarfare, dealbook, design, electric car, electric cars, electric vehicle, elon musk, female ceo, finance, future, gamification, general motors, hacker, hackerone, hope, hummer, information, infosec, intelligence analysis, internal communications, investment, investor, joe biden, kettering university, leadership, management, mary barra, medical device, mentorship, mindset, motivation, new york times, nytimes, onstar, people analytics, policy, politics, privacy, professional development & personnel management, professional development & workforce, protecting data & the supply chain ecosystem, republican party (united states), research and development, rivian, rsa, rsac, rsaconference, safety, science, technology, engineering, and mathematics, security, security strategy & architecture, self-driving car, starbucks, startup company, stock, stock market, supply chain, teacher, technology, tesla, tesla autopilot, tesla, inc., the hertz corporation, the wharton school, toyota, traffic collision, transport, united states congress, valuation (finance), vehicle, vulnerability (computing), waymo, wharton, wwomen and leadership, zero-emissions vehicle
Adam Neumann
Co-founded at WeWork
adam neumann, adam newman, billionaire, brand, business, cnn, dealbook, distraction, earnings before interest, taxes, depreciation and amortization, employment, entrepreneur, facebook, finance, google, initial public offering, investment, jamie dimon, leadership, masayoshi son, mass media, microsoft, narrative, negotiation, new york times, nytimes, policy, politics, property, receipt, salary, squawk box, start up, stock, technology, theranos, thought, trademark, valuation (finance), we work, wework
Tim Cook
CEO at Apple
android (operating system), android vs iphone, app store (ios/ipados), apple, apple inc., behavior, business, cnn, crypto, cryptocurrency, dealbook, facebook, finance, future of the internet, google, instagram, internet, iphone, leadership, mark zuckerberg, mental health, metaverse, mind, mobile app, money, new york times, nytimes, operating system, policy, politics, privacy, sideloading, social media, steve jobs, technology, tesla, inc., tim cook, time, upcycling, virtual reality
Matthew McConaughey
American actor and producer
1994 fifa world cup, 2018, 2019, 2021 united nations climate change conference, acl, actor, alright, anthony precourt, apple inc., association football, austin, austin fc, austin, texas, bitcoin, brand, business, by, canada, ces, climate change, comic con, commissioner, common cold, concert, conference, creative, creativity, cryptocurrency, dealbook, development, don garber, edu, entertainment, entrepreneur, facebook, feeling, fest, festival, fifa, fifa world cup, film, finance, gaming, govenor of texas, green lights, houston, hydraulic fracturing, instagram, interactive, interview, jury, just keep livin foundation, keynote, language, legend, lineup, live, major league soccer, marco rubio, matthew mcconaughey, meaning of life, media, mexico, mind, movie, music, narrative, new york times, news, nothing, nytimes, panel, performance, policy, politics, reason, red carpet, return on investment, self, showcase, social media, south, south by southwest, southby, southwest, speaker, sport, stadium, sxsw, talk, tax, tech, technology, ted, television, texas, thought, tim cook, training, truth, tv, twitter, united states, video games, west, will ferrell, “south by southwest”
Mellody Hobson
Co-CEO & President at Ariel Investments
2020–2021 united states racial unrest, activist shareholder, affordable housing, african americans, animation, archewell, ariel investments, asset, bank, belief, bill bynum, black people, board of directors, book, brain, brainstorming, brand, burger king, bursar, business, business model, business roundtable, campus, capitalism, car, cattle, cbs, chair, champion women, chemistry, chicago, chicken, chief executive officer, chief operating officer, child, child labour, chinese americans, chocolate, coffee, color, color blindness, color blindness (race), comfort zone, commerce, company, competitive advantage, concept, consumer, conversation, corporation, courage, culture, curator, customer, dairy, dairy farming, data, david geffen, dealbook, decision-making, definition, detective, diamond, diversity, donald trump, dreamworks pictures, drug, economic growth, economic inequality, economy, egg, email, employment, engineer, entrepreneurship, equal opportunity, essence, ethanol, ethics, europe, existentialism, experience, expert, eye, face, facebook, failure, faith, feeling, female empowerment, female leadership, fiduciary, finance, financial literacy, food, force, formula, full disclosure (computer security), future, gannett, gender, george lucas, georgia (u.s. state), gift, glendale, california, god, groupthink, hair, harassment, harry winston, harvard university, health, hulu, human eye, idea, incentive, information, innovation, inoculation, instagram, institute, intelligence, interlochen, michigan, investment, investment banking, investments, investor, jeffrey katzenberg, jersey, jpmorgan chase, jury, justice, kevin johnson (executive), layup, leadership, lens, lucas museum of narrative art, lyon, magazine, mahatma gandhi, management, manufacturing, market (economics), mass, massachusetts institute of technology, mathematics, me too movement, media, meg whitman, meghan markle, mellody hobson, mensa international, mental health, mentorship, meteoroid, mexico, michigan, microsoft, milk, milken, milkmaid, mind, mining, minority group, money, mother, mother teresa, multiculturalism, multiracial, narrative, narrative art, nature, netflix, new jersey, new york city, new york times, news, nothing, nytimes, opinion, overtime, oxycodone/paracetamol, pandora, paul allen, peninsula, person of color, personal finance, philadelphia, planet, policy, politics, pop music, pragmatism, prejudice, prince harry, prince harry, duke of sussex, princeton university, private equity, professor, property, prophecy, protagonist, question, race (human categorization), reason, recruitment, redlining, remote work, reputation, research, rights, rihanna, royal family, sales, sam's club, san francisco, satya nadella, scandal, scott page, self, self-fulfilling prophecy, seven dwarfs, sexual harassment, shareholder, shit, shopping, sibling, silence, silicon, silicon valley, slate (magazine), smallpox, smile, social capital, social media, solution, space, stanford university, starbucks, startups, statistics, stereotype, stock, stock market, strategic planning, street, suicide, sun, tax, teachable moment, team, technology, ted, ted (conference), the guardian, the peninsula hong kong, the walt disney company, thought, time, time (magazine), time 100, tire, tom freston, trade-off, truth, uber, un, unicorn (finance), unintended consequences, united states, university, university of michigan, unpaid work, urine, vaccination, vaccine, value investing, venture capital, viacom (2005–present), virtue, visual impairment, warren buffett, wheel, white people, wire, work ethic, yoda
Andrew Ross Sorkin
Columnist & Editor-at-Large at New York Times
2016 election, 2020 election, 2021 united nations climate change conference, 737 max, aaron paul, accident, actor, agriculture, airbnb, airbnb party, airbnb shooting, aircraft pilot, airline, airplane, alex gorsky, alright, amazon (company), andrew ross sorkin, android (operating system), anthony scaramucci, aol, app store (ios), applause, apple, apple inc., apple pay, apple tv +, archewell, automation, autonomy, aviation, aviation safety, banking, barack obama, bathroom, bed and breakfast, belief, bernie sanders, bill & melinda gates foundation, bill clinton, bill gates, bill gates elizabeth warren, billionaire, billionaire tax, bitcoin, black twitter, blockchain, body image, boeing, boeing 737 max, boeing company, boeing plane crash, brand, branding, breaking bad, brian chesky, bts, business, business model, cab, calibra, campaign advertising, campaign finance reform in the united states, capitalism, carried interest, celebrity, champion women, chelsea clinton, chief executive officer, child labour, china, china–united states trade war, clawback, climate change, common cold, community, competition, competition law, computer security, consumer protection, conversation, credit card, credit score in the united states, criticism, crowdsourcing, crypocurrency, cryptocurrency, culture, david letterman, david marcus, daydream, dealbook, dealbook conference, debate, democratic party (united states), dennis a. muilenburg, diana nyad, digital identity, digital security, disney, disney+, don mcgahn, donald trump, driver's license, dusney +, earnings before interest, taxes, depreciation and amortization, economics, economy, edward bernays, election, electoral fraud, elizabeth warren, empathy, employment, entertainment, entrepreneurship, eric holder, estate tax in the united states, facebook, facial recognition system, false advertising, federal aviation administration, federal government of the united states, federal trade commission, fee, feeling, female empowerment, female leadership, finance, financial inclusion, financial literacy, financial services, financial technology, financial transaction, fintech, flight test, food, ford, franchising, freedom of speech, ginni rometty, goal, google, goop, goop (company), govenor of texas, green lights, gross income, gross margin, gwyneth paltrow, gwyneth paltrow avengers, gwyneth paltrow goop, gwyneth paltrow harvey weinstein, gwyneth paltrow interview, hbo, hbo max, health, health care, health insurance mandate, healthcare reform in the united states, hillary clinton, hillary rodham clinton, hippie, honda, hulu, hydraulic fracturing, ibm, impeachment, impeachment in the united states, incentive, income, initial public offering, innovation, instagram, insurance, integrity, internet, internet of things, internet privacy, interoperability, investment, investments, investor, iron man, itunes, joe biden, joel klein, johnson and johnson, journalism, jury, just keep livin foundation, justice, kanye, kanye west, keeping up with the kardashians, kendall jenner, khloé kardashian, kim, kim k, kim kardashian, kim kardashian interview, kim kardashian kanye west, kim kardashian on kanye west, knowledge, kris jenner, land grabbing, law, lawsuit, leadership, libra (digital currency), lyft, marco rubio, market (economics), marvel, mass surveillance, mastercard, matthew mcconaughey, me too movement, meaning of life, medicare (united states), meghan markle, mellody hobson, mental health, microsoft, microsoft corp. v. commission, mind, mini, mobile app, mobile banking, money, monopoly, motivation, multiculturalism, nancy pelosi, narrative, netflix, netlfix, new york times, news, newspaper, nothing, nuclear reactor, nytimes, obama, operating system, opiod, oreo, orrin hatch, overdraft, password, patient protection and affordable care act, plane, plane crash, police, policy, polio, political ads, politics, presidency of barack obama, presidency of donald trump, price, prince harry, prince harry, duke of sussex, prison reform, privacy, profit (economics), progressive tax, property, public health insurance option, question, radiation, reason, receipt, reed hastings, remote work, republican party (united states), retail, return on investment, risk, roma (2018 film), royal family, rudy giuliani, ryan seacrest, safety case, safety culture, sales, science, screen time, secretary, self, self-driving car, shame, shit, showtime (tv network), simulation, single-payer healthcare, sme finance, social media, southwest airlines, speculation, spotify, stacey abrams, stakeholder (corporate), starvation, statistics, steve case, stock, stock exchange, stock market, streaming, streaming media, subscription business model, sustainability, system, tax, tax avoidance, tax deduction, taxes, taxi, taxi cab, taxpayer, team, technology, ted, tele2, the avengers, the irishman, the new york times, the perfect storm (film), the politician, thought, tim cook, time, torches of freedom, tort, touchpoint, toyota, toyota camry, transport, trump, trust law, truth, twitter, uber, un, underwriting, unicorn (finance), united states antitrust law, united states congress, unpaid work, valerie jarrett, valerie jarrette, valuation (finance), value proposition, vice president of the united states, video on demand, voter registration, voting, walmart, warren buffett, work ethic, youtube, биткойн, брайтон, ваз-2115, владивосток, втб 24, выставка достижений народного хозяйства, европа, налог на добавленную стоимость, нидерланды, пхукет, россия, франция
archewell, business, champion women, child labour, conversation, dealbook, economy, employment, feeling, female empowerment, female leadership, finance, financial literacy, health, incentive, investments, investor, market (economics), meghan markle, mellody hobson, mental health, multiculturalism, new york times, news, nytimes, policy, politics, prince harry, prince harry, duke of sussex, remote work, royal family, sales, shit, social media, statistics, stock, stock market, team, technology, ted, un, unpaid work, work ethic
Bill Gammell
Director of Client Experience at InMoment
behavior, belief, brand, culture, customer, customer experience, direct-to-consumer, electric light, experiment, goal, hypothesis, incandescent light bulb, inquiry, insight, learning, mind, mindset, persona, prediction, question, research, shopping, theory, thomas edison, user experience
Julie (jb) Booth
CX / UX Manager at Columbia Sportswear Company
behavior, belief, brand, culture, customer, customer experience, direct-to-consumer, electric light, experiment, goal, hypothesis, incandescent light bulb, inquiry, insight, learning, mind, mindset, persona, prediction, question, research, shopping, theory, thomas edison, user experience
Karan Thaker
CX Strategy & Design at Sun Life
analytics, benchmarking, brand, consumer behaviour, customer experience, customer satisfaction, dashboard (business), data science, experiment, finance, forecasting, innovation, lean startup, loyalty business model, market (economics), perception, qualitative research, research, retail, risk, sales, spore (2008 video game), storyboard, strategic management
Sam Niro
Product Marketing Manager at Acquire
bank, brand, business rule, chatbot, consumer behaviour, customer experience, digital transformation, emergence, innovation, intelligence, leadership, loan, luxury goods, market (economics), mass market, mortgage loan, omnichannel, perception, retail, salesforce, self-service, tax, twitter
Conlyn Glover
Strategic Partnerships, Mobile Acquisitions at Google
advertising, advertising network, amazon (company), analytics, android (operating system), apple inc., application software, billboard, cost per mille, end user, firebase, google, google play, ios, mobile game, motorola droid, operating system, revenue model, sales, streaming media, tablet computer, target audience, video game, web application
Vijai Shankar
Vice President Product & Growth Marketing at Uniphore
analytics, bank, brand, business rule, call centre, chatbot, citroën cx, communication, customer experience, emotion, empathy, employment, end user, information, interest, machine learning, outsourcing, password, performance indicator, program optimization, retail, touchpoint, transaction account, value proposition
Kristi Gole
VP, Head of Transformation at Global Hotel Alliance
actuarial science, advertising, brand, brand loyalty, check-in, database, evaluation, focus group, innovation, marriott international, news, priceline.com, property, question, reality, research, spa, space, startup company, starwood, team, travel agency, value proposition, web portal
Nikhil Jagtiani
CX, Digital Strategy, Marketing, CRM at Johnson & Johnson
advertising, api, behavior, brand, business process, customer experience, customer lifetime value, customer relationship management, digital health, digital transformation, email, facebook, mobile app, motivation, onboarding, pharmacy, privacy, privacy law, product lifecycle, touchpoint, use case, value proposition, world wide web
Susanna Baque
Senior Director Global Customer Experience at SCIEX
brainstorming, brand, change management, covid-19, customer experience, customer satisfaction, design, dog agility, health care, innovation, knowledge, learning, light, mckesson corporation, mindfulness, mindset, nothing, patient, physician, prototype, psychological resilience, reinforcement, sense, telehealth
Sandra Fornasier
Head of the Customer Insights and Experience team at Autodesk
brainstorming, brand, change management, covid-19, customer experience, customer satisfaction, design, dog agility, health care, innovation, knowledge, learning, light, mckesson corporation, mindfulness, mindset, nothing, patient, physician, prototype, psychological resilience, reinforcement, sense, telehealth
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