Speakers

account-based marketing, advertising, advertising network, aol, behavioral retargeting, brand, business marketing, click-through rate, cnbc, cost per action, http cookie, hubspot, linkedin, mark zuckerberg, marketing channel, marketing strategy, personalization, return on investment, sales, salesforce, search engine optimization, touchpoint, twitter, value proposition

android (operating system), apple inc., can you hear me? (doctor who), communication, contract, conversation, dallas–fort worth metroplex, email, emotion, facebook, facebook like button, feedback, gmail, google, google drive, hashtag, hubspot, information, mobile app, news, question, real estate, snapchat, social media, virtual assistant, youtube

advertising, analytics, bank, brainstorming, conversation, digital transformation, google ads, http cookie, hubspot, intelligence, investor, landing page, millennials, online advertising, persona, personalization, real-time computing, research, retail, sales, social media, touchpoint, understanding

advertising, amazon (company), analytics, bank, brainstorming, business model, control theory, conversation, customer experience, customer lifetime value, customer retention, dashboard (business), digital transformation, google ads, http cookie, hubspot, intelligence, investor, landing page, management consulting, market research, millennials, mobile technology, net promoter, on-time performance, onboarding, online advertising, persona, personalization, real-time computing, research, retail, revenue, sales, social media, startup company, team, telecommuting, touchpoint, understanding, upselling, value proposition

7-eleven, advertising, allstate, amazon (company), analytics, apple inc., art, atb financial, atlanta, atlanta hawks, attention, bank, behavior, belief, best practice, bit, blog, brainstorming, brand, budget, business-to-business, canada, canadian imperial bank of commerce, car, case study, cave, charles, prince of wales, chatbot, cherry picking, chief executive officer, cloud computing, cognition, columbus, ohio, commercial off-the-shelf, competition, concept, conversation, covid-19 pandemic, credit, credit card, credit union, culture, customer, customer experience, dashboard (business), data, demography, design, design thinking, digital transformation, e-book, education, email, empathy, employee retention, employment, engineering, ethos, experience, experiment, expert, extraversion and introversion, facebook, feedback, feeling, fellow, financial services, firefox, folk music, food safety, franklin county, ohio, future, ge healthcare, gift card, god, google ads, google chrome, grape, grocery store, hashtag, health, health care, hindsight bias, homeschooling, hope, hour, http cookie, hubspot, human, incentive, information, innovation, insurance, intelligence, internet, interview, investment, investor, jaw, jeff bezos, jim cantore, keynote, knowledge, knowledge management, lag, landing page, language, leadership, learning, leech, linkedin, loyalty program, luck, m&t bank, machine, machine learning, map, meaning of life, medallia, microsoft, millennials, mind, mindset, mining, minneapolis, minnesota, mirror, mobile phone, motivation, music, nashville, tennessee, neonatal intensive care unit, nerve, net income, net promoter, north america, north carolina, ocean, ohio, omaha, nebraska, omnichannel, onboarding, online advertising, online and offline, online chat, ontario, operationalization, organization, password, patient, persona, personalization, philadelphia, physical education, plant, poles, post-it note, price, prince of darkness (ozzy osbourne album), problem solving, property, property tax, psychological safety, psychology, quality assurance, question, quiz, raleigh, north carolina, rap-up, real-time computing, reason, research, restaurant, retail, risk, sales, sampling (statistics), san francisco, science, scotiabank, sentiment analysis, service blueprint, severe acute respiratory syndrome coronavirus 2, shopping, smartphone, social justice, social media, software engineering, space, startup company, state farm, strategy, supermarket, sympathy, target audience, target corporation, tax, tax levy, taxpayer, team, technology, ted (conference), telecommuting, telemetry, temperature, text messaging, the home depot, thought, ticketmaster, time, title insurance, tool, touchpoint, transparency (behavior), troubleshooting, trust (social science), twitter, understanding, united kingdom, united states, usability, usability testing, user experience design, vehicle insurance, verizon communications, vice president of the united states, videotelephony, virtual event, visa inc., weather, web browser, wi-fi, youtube, zendesk, zoom (software)

bank, billionaire, blog, brand, business model, call to action (marketing), car dealership, centers for disease control and prevention, competitive advantage, customer, digital transformation, distributed workforce, documentary, e-book, email, employee engagement, employee retention, entrepreneur, entrepreneurship, fundraising, future, google, health, how to, how to be an entrepreneur, how to start a business, hubspot, human resources, infrastructure, innovation, inspiration, internet, internet access, investing, leadership, learning, lease, linkedin, motivation, netflix, nothing, online and offline, organizational culture, outsourcing, podcast, procurement, recruitment, risk, sales, san francisco, silicon valley, silicon valley startups, space, startup advice, startup business tips, startup company, startup entrepreneurs, startup grind, startup ideas, startup news, startup stories, startup tips, success story, teacher, team, technology, technology news, telecommuting, unicorn, venture capital, video card, video on demand, video production, videotelephony

brand, coachella valley music and arts festival, conversation, health, health care, hubspot, innovation, marketing channel, matter, mind, mining, netflix, news, occupational safety and health, reason, social norm, space, team, technology, ted (conference), thought, twitter, united states, virtual event, witchcraft

brand, coachella valley music and arts festival, conversation, health, health care, hubspot, innovation, marketing channel, matter, mind, mining, netflix, news, occupational safety and health, reason, social norm, space, team, technology, ted (conference), thought, twitter, united states, virtual event, witchcraft

attention, brand, cher, cost, decision-making, engineer, ford motor company, google, hubspot, insurance, linkedin, memorandum of understanding, news, organization, partnership, question, sales, social media, stakeholder (corporate), startup company, tool, twitter, y combinator, zoom video communications

advertising, attention, brand, chatbot, cher, conversational commerce, cost, customer relationship management, decision-making, developer, developers, direct-to-consumer, engineer, f8, f8 2019, f8 conference, facebook, facebook advertising, facebook conference, facebook f8, facebook messenger, facebooks ads, family of apps, ford motor company, google, hubspot, instagram, insurance, internet, inventory, linkedin, long tail, mass media, memorandum of understanding, messaging apps, messenger, news, oculus, omnichannel, organization, partnership, personalization, question, retail, sales, sales process engineering, shopify, social media, spotify, stakeholder (corporate), startup company, storytelling, tech, tool, touchpoint, twitter, whatsapp, y combinator, zoom video communications

alaska, analytics, application software, atlassian, cloud computing, ecosystem, experience, hubspot, information, injera, knowledge, knowledge base, laser, marketplace, markup language, onboarding, organization, pain, remote summit 2020, single source of truth, space, team, tool, truth, web conferencing, world wide web

atlassian, automation, collaboration, competitive advantage, devops, discoverability, distributed workforce, emerging technologies, hubspot, innovation, microsoft excel, millennials, mindset, page layout, preview (computing), project management, reliability engineering, remote summit 2020, science, software development, st. jude children's research hospital, telecommuting, usability, vulnerability (computing), web browser, world wide web, wysiwyg

atlassian, automation, collaboration, competitive advantage, devops, discoverability, distributed workforce, emerging technologies, hubspot, innovation, microsoft excel, millennials, mindset, page layout, preview (computing), project management, reliability engineering, remote summit 2020, science, software development, st. jude children's research hospital, telecommuting, usability, vulnerability (computing), web browser, world wide web, wysiwyg

application software, atlassian, authentication, automation, azure devops server, bitbucket, cloud computing, code review, collaboration, competitive advantage, devops, discoverability, distributed workforce, emerging technologies, end user, g suite, general data protection regulation, gmail, google sheets, hubspot, innovation, microsoft excel, microsoft outlook, millennials, mindset, multi-factor authentication, page layout, password, password policy, pivot table, preview (computing), privacy, project management, reliability engineering, remote summit 2020, research, science, single sign-on, single-page application, software development, source code, spreadsheet, st. jude children's research hospital, telecommuting, twitter, usability, vulnerability (computing), web browser, world wide web, wysiwyg

3d printing, alaska, atlassian, atlassian summit 2019, australia, automation, behavior, biology, biotechnology, buzzword, cell (biology), charitable organization, climate, cloud computing security, collaboration, community, competition, competitive advantage, consumer behaviour, content delivery network, covid-19 pandemic, creativity, culture, data security, desk, devops, diamond, digital enterprise, digital transformation, discoverability, distributed workforce, diversity (business), dna, dna profiling, dominican order, drug test, elvis presley, emerging technologies, emotion, empathy, encryption, energy, european union, exploration, future, general data protection regulation, giga nevada, global warming, happiness, horse, hubspot, human, human nature, icloud, infrastructure, innovation, internet, internet censorship in china, ios, las vegas, leadership, live streaming, macquarie, macquarie group, macquarie technology summit, market (economics), melanoma, microsoft azure, microsoft excel, millennials, mind, mindset, new york city, news, nothing, online community, organization, page layout, philanthropy, preview (computing), privacy, privacy law, privacy policy, project management, provisioning (telecommunications), psychological resilience, psychological safety, psychology, reason, reliability engineering, remote summit 2020, renewable energy, research, right to be forgotten, san diego, science, scott farquhar, self-driving car, shawn achor, shemara wikramanayake, silicon valley, single sign-on, social media, software development, spotify, st. jude children's research hospital, startup company, statistics, team, technology, telecommuting, temecula, california, time management, transport layer security, trust (social science), usability, venture capital, vulnerability (computing), web browser, world wide web, wysiwyg

atlassian, automation, collaboration, competitive advantage, devops, discoverability, distributed workforce, emerging technologies, hubspot, innovation, microsoft excel, millennials, mindset, page layout, preview (computing), project management, reliability engineering, remote summit 2020, science, software development, st. jude children's research hospital, telecommuting, usability, vulnerability (computing), web browser, world wide web, wysiwyg

actual infinity, advertising, agile software development, agnosticism, airbnb, amazon (company), analytics, android (operating system), angel investor, application programming interface, attention, automation, best practice, black lives matter, blog, brainstorming, brand, brand awareness, business marketing, business model, business-to-business, click-through rate, cloud computing, concept, consensus decision-making, content marketing, contract, conversation, cost per mille, creativity, customer relationship management, customer to customer, decision-making, democracy, digital marketing, digital strategy, direct marketing, e-governance, educational technology, email, entertainment, entrepreneurship, everything has changed, experiment, facebook, features of firefox, firefox, food industry, gmail, goal, google, google analytics, google chrome, google drive, google search, growth hacking, hairstyle, hashtag, hotjar, hubspot, hypothesis, idea, identity theft, infinity, innovation, instagram, instant messaging, insurance, intelligence, internet, internet troll, inventory, investor, just-in-time manufacturing, language, lead generation, leadership, lean startup, learning, linkedin, login, mad men, market (economics), marketing mix, medication, memory, microsoft powerpoint, microsoft windows, mind, mission critical, mobile app, music, news feed, onboarding, online and offline, organization, outlook.com, outsourcing, pain, password, personalization, price, pricing, privacy, product/market fit, program optimization, reality, reason, recreational vehicle, revolution, risk, sales, salesforce, sampling (statistics), science, search engine optimization, self-driving car, shareware, shopify, silicon valley, snapchat, social media, software bug, south african rand, space, startup company, streaming media, subscription business model, supermarket, t-shirt, target corporation, team, technology, theory, thought, time, toyota, twitter, understanding, value proposition, venture capital, web browser, web conferencing, web content, website, whatsapp, world wide web, youtube, zillow, zoom video communications

advertising, amazon (company), analytics, app store (ios), automation, behavior, brand, business, business-to-business, cloud computing, consultant, consumer behaviour, conversation, credit card, customer data platform, customer experience, customer relationship management, customer to customer, data, data analysis, data driven marketing, educational technology, email, entrepreneurship, ethics, experian, facebook, food, gender, gmail, google, google analytics, google search, hotjar, hubspot, human resource management, instagram, insurance, internet, it infrastructure, lead generation, microsoft outlook, mobile app, mobile phone, nothing, okcupid, online and offline, online dating application, pantone, personalization, price, pricing, privacy, product lifecycle, qualitative research, question, real estate broker, real-time computing, reason, regulatory compliance, research, retail, router (computing), sales, salesforce, salesforce.com, sas (software), self-driving car, service merchandise, smart tv, social media, software bug, spamming, t-shirt, target corporation, text messaging, tinder (app), twitter, understanding, utm parameters, web application

advertising, agnosticism, airbnb, amazon (company), android (operating system), angel investor, apple inc., attention, audiobook, automation, beats electronics, behavior, belief, bias, blog, brainstorming, brand, brand awareness, brazilian jiu-jitsu ranking system, business, business marketing, business-to-business, buzzfeed, candy, chatbot, chief marketing officer, click-through rate, cold email, content marketing, coupon, creativity, credit card, culture, customer experience, customer lifetime value, digital marketing, digital marketing expert, distraction, domain name, dream, e-book, education, email address, email marketing, email spam, empathy, employment, entrepreneurship, experiment, facebook, faq, fiction, forbes, goal, google, google chrome, google play, growth hacking, hacker, hashtag, health care, hubspot, hypothesis, innovation, instagram, interest, internet bot, internet celebrity, internet meme, interview, inventory, investor, landing page, language, lead generation, leadership, lean startup, learning, lens, linkedin, livechat, luxury goods, market (economics), marketing channel, marketing communications, marketing strategy, mass media, mergers and acquisitions, microsoft excel, mind, mindset, mobile app, neo (the matrix), net promoter, netflix, news, nothing, onboarding, online and offline, opportunism, organizational culture, pay television, personal branding, personalization, philips hue, podcast, point of sale, pr newswire, pricing, promise, property, psychology, publishing, qualitative research, question, reality, reason, research, retail, risk, rotten tomatoes, sales, sampling (statistics), search engine optimization, serial killer, shareware, shopify, social media, spotify, spreadsheet, sql, startup company, statistical significance, statistics, steam (service), stitcher radio, subscription business model, sweepstake, take-out, target corporation, targeted advertising, team, technology, technology roadmap, the matrix, the new york times, the oracle (the matrix), the plain dealer, tik tok (song), tim kennedy (fighter), time, touchpoint, truth, twitter, ubm plc, usability, usability testing, use case, video game, viral phenomenon, vlog, web conferencing, web syndication, web widget, whatsapp, writer, youtube

advertising, advertising mail, amazon (company), anxiety, blog, brand, chatbot, entrepreneurship, facebook, facebook messenger, google, hubspot, instagram, jeff bezos, keyword research, landing page, mental health, sales, search engine optimization, self-esteem, social media, social media marketing, social stigma, twitter, whatsapp

advertising, advertising mail, amazon (company), anxiety, blog, brand, chatbot, entrepreneurship, facebook, facebook messenger, google, hubspot, instagram, jeff bezos, keyword research, landing page, mental health, sales, search engine optimization, self-esteem, social media, social media marketing, social stigma, twitter, whatsapp

brand, cold email, distraction, email spam, facebook, forbes, google, hashtag, hubspot, instagram, internet celebrity, marketing communications, mind, mobile app, netflix, opportunism, philips hue, pr newswire, risk, search engine optimization, social media, startup company, twitter, web conferencing, writer

advertising, analytics, brand, chatbot, concept, customer relationship management, google, google analytics, google search, hubspot, identifier, internet bot, landing page, mobile app, network effect, personalization, product lifecycle, retail, sas (software), search engine optimization, target audience, use case, world wide web

bamboohr, brand, california, concept, customer experience, economic growth, elon musk, face, future, hope, hubspot, innovation, internet, john warnock, mitchell productions, noun, nous, pluralsight, risk, risk management, self, silicon slopes, ssts20, tech summit, tesla, inc., thought, time, value (ethics), verb

advertising, analytics, apple inc., blog, brand, brian halligan, content marketing, customer experience, customer relationship management, disintermediation, freemium, hubspot, inbound marketing, innovation, internet, ipod, itunes, karl sun, lucid, mitchell productions, sales, search engine optimization, silicon slopes, social media, spamming, spotify, ssts20, startup company, tech summit, ticket resale, ticketmaster, word-of-mouth marketing

advertising, analytics, apple inc., blog, brand, brian halligan, business, business model, competition, content marketing, costco, customer experience, customer relationship management, design, disintermediation, freemium, google, growth marketing, hubspot, hubspot flywheel, inbound marketing, information, innovation, internet, ipod, itunes, karl sun, lucid, market (economics), marketing flywheel, marketing strategy, mind, mitchell productions, ownership, price, razor, saas, saastr, saastr annual, sales, salesforce, search engine optimization, silicon slopes, social media, spamming, spotify, ssts20, startup company, tech summit, telemarketing, ticket resale, ticketmaster, word-of-mouth marketing, youtube

behavior, best practice, bevy, bias, brand, business community, business value, business-to-business, c2c, cmx media, cmx summit, collaboration, community, community health, community management, conversation, customer engagement, customer experience, customer lifetime value, customer relationship management, customer retention, customer satisfaction, david spinks, entrepreneurship, evangelism, facebook, goal, growth hacking, health, hubspot, human, in-person community, innovation, language, leadership, linkedin, loyalty business model, marc benioff, mobile phone, nextdoor, online and offline, online community, platform, psychology, racial profiling, reason, reputation, research, retail, self, silicon valley, social media, social network, startup company, team, time, understanding, user-generated content, virtual community

attention, book, brainstorming, business-to-business, capital market, concept, confidence, database, databases, dial-up internet access, digital transformation, email, end-user, gmail, goal, hubspot, innovation, internet, market penetration, mobile app, net promoter, netscape, network effect, nothing, oneplus, online shopping, online video platform, outlook.com, paradigm, pricing, problem solving, problem-solving, property, psychology, retail, risk, sales process engineering, salesforce.com, shopping, startup company, system, twitter, use case, user experience, value proposition, venture capital, web browser, wii

access to information, accounting, actions, android (operating system), api, apis, app actions, app developer, app development, application programming interface, apps, archive, audit, automate manual processes, automation, bit, chatbot, cher, christmas, cloud computing, cnbc, computer graphics, computer network, conference, consultant, cross-functional team, customer, customer relationship management, customer satisfaction, customer service, cut, copy, and paste, cyber monday, data, database, deer, developer, developer conference, developers, dropbox (service), dropbox paper, e-trade, email, email client, emoji, end user, enterprise software, europe, expanded integrations with popular email and calendars, experience, fax, feedback, flax, future of work, gmail, google, google calendar, google chrome, google drive, google play, graphics processing unit, health, hubspot, hunting, information, innovation, inspirational stories, internet bot, javascript, json, keynote, krishna, login, message, microsoft, microsoft excel, microsoft office, microsoft outlook, microsoft powerpoint, mission statement, mobile app, msnbc, news, office 365, onboarding, onedrive, organization, password, personal curriculum, publishing, reliability engineering, retail, revenue, revenue recognition, robot, sales, salesforce, salesforce.com, sas (software), servicenow, shared channels, sharepoint, skype, slack, slack (software), slack actions, social media, software , software as a service, software developer, software engineer, software engineering, software prototyping, solution, space, spec, tab (interface), team, television, tool, touchpoint, twitter, usability, user experience, venture capital, video game, wayfair, web api, web browser, website, workflow, world wide web, zoom video communications

actions, adobe coldfusion, android (operating system), api, apis, app actions, app developer, app development, apps, automation, b. f. skinner, behavior, best practice, big data, bit, button, chatbot, client–server model, coffee, conference, conversation, cross-functional team, customer relationship management, cut, copy, and paste, developer, developer conference, developers, dialogue, direct-to-consumer, dropbox (service), emoji, end user, enterprise software, experience, eye, facebook, facebook platform, flickr, flowchart, google calendar, google chrome, google drive, google play, grammar, graph (discrete mathematics), hubspot, idiolect, imitation, inference, information, internet bot, jargon, joke, keynote, knowledge, knowledge representation and reasoning, language, linguistics, live streaming, machine learning, microsoft, object (computer science), object-oriented programming, oh yeah (yello song), onboarding, onedrive, open-source software, paper, parsing, password, personal data, post/con, reason, reliability engineering, representational state transfer, research, salesforce, salesforce.com, sas (software), sharepoint, siri, slack, slack (software), slack actions, social graph, social media, software developer, software development, software engineer, software engineering, spec, speech, tag (metadata), touchpoint, trail, twitter, usability, value proposition, venture capital, verb, vertex (graph theory), vocabulary, web 2.0, web portal, workflow, world wide web, youtube