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Tyler Morse
Chairman & CEO at MCR
accor, airfare, airport check-in, app store (ios/ipados), apple pay, booking.com, brand, coors brewing company, demand, fee, google pay, hilton worldwide, hotel, hyatt, internet access, labour economics, low-cost carrier, loyalty program, marriott international, paypal, price, subscription business model, tablet computer, travel agency, wechat
Peter Kern
Vice Chairman and CEO at Expedia Group
airbnb, american express, booking.com, brand, brand awareness, cruise ship, customer experience, expedia group, experience, expert, google, hotels.com, inventory, loyalty program, reason, sustainable tourism, tourism, tripadvisor, uber, unicef, vacation rental, venice, vrbo, youtube
Anthony Capuano
CEO at Marriott International
arne sorenson (hotel executive), brand, business, business model, climate change, climate change mitigation, communication, construction, demand, demand curve, heating, ventilation, and air conditioning, infrastructure, loyalty program, luxury goods, market power, mergers and acquisitions, money, news, price, pricing, starwood, sustainability, technology
Dan Zeno
COO at DatChat
amazon (company), android (operating system), app store (ios/ipados), blockchain, brand, communication, digital footprint, end-to-end encryption, facebook, imessage, instant messaging, loyalty program, mass media, mobile app, online and offline, online chat, privacy, qr code, reggae, screenshot, social media, social network, tiktok, twitter
Maarja Pärt
CEO at Yolo Group
affiliate marketing, africa, blockchain, brand, brand ambassador, business model, cashback reward program, cryptocurrency, decentralization, experience, facebook, finance, gmail, google, innovation, interest, loyalty program, meta platforms, mobile payment, ownership, property, research, sport, sports betting, thought
Tim Heath
Founder at Yolo Group
affiliate marketing, africa, bank, bitcoin, black market, blockchain, brand, brand ambassador, business model, capital market, carbon offset, cashback reward program, coinbase, cryptocurrency, decentralization, experience, facebook, fidelity investments, finance, financial technology, gmail, google, gulf cooperation council, hedge (finance), hedge fund, inflation, innovation, interest, investment, investment fund, loyalty program, market (economics), meta platforms, mobile payment, money, ownership, pension, property, remittance, research, sport, sports betting, streaming media, tax, thought, valuation (finance), venture capital
Thomas Mueller
Founder and CEO at rainmaker travel
advertising, alibaba group, amazon (company), business model, capacity building, education, google, inventory, loyalty program, market (economics), profit (economics), public–private partnership, reputation, reputation management, revenue management, social enterprise, supply chain, supply-side economics, sustainability, sustainable tourism, tourism, travel agency, vertical integration, world tourism organization
Tom Davenport
Professor at Babson College
adaptation, analytics, attention, augmented reality, automation, bank of america, behavior, bit, cognizant, competitive advantage, consciousness, credit card, customer relationship management, data, data science, data scientist, education, electronic health record, employment, expert, facebook, future, garnishment, gender diversity, gender parity, generation z, gig worker, humans, humans of data science, information, interest, learning, linkedin, loyalty program, machine learning, medical record, mentorship, mercer (consulting firm), millennials, network, nokia, prediction, psychographics, reality, reason, retail, robotics, sales, smartphone, system, time, zappos
Mahesh Balan
CEO at Pravici LLC
api, authentication, automotive industry in the united states, belief, blockchain, blockchain explained, blockchain for business, blockchain technology, blockchain training, blockchain tutorial, blockchain tutorial for beginners, certificate authority, cloud computing, conflict resolution, contributing to open source, credential, credit card, cryptocurrency, customer experience, customer relationship management, database, database transaction, decentralization, digital signature, digital wallet, distributed database, exchange rate, extract, transform, load, general data protection regulation, hyperledger, hyperledger blockchain, hyperledger fabric, hyperledger in blockchain, hyperledger projects, information, information privacy, innovation, introduction to hyperledger, key management, law, linux, loyalty program, mind, money, motivation, open source, open source software, password, peer-to-peer, personal data, privacy, proxy server, public-key cryptography, public–private partnership, separation of concerns, use case, user (computing), verifiable credentials, what is blockchain, what is hyperledger, what is open source, zero-knowledge proof, zip code
Grace Hartley
Strategy & Operations at ConsenSys
ada, ada coin, adrestia, agnosticism, algorand, algorithm, apache license, api, bank, base (chemistry), bitcoin, bitcoin protocol, blockchain, blockchain explained, blockchain for business, blockchain protocol, blockchain technology, blockchain training, blockchain tutorial, blockchain tutorial for beginners, business, c-fund, cancer, cardano, central bank, chainlink, charles hoskinson, common gateway interface, concept, consensus (computer science), contributing to open source, cryptocurrency, dapps, database, decentralization, defi, demo, disaster recovery, economy, email, eos, erc-20, ethereum, future, goguen, haskell, haskell coding, head and neck cancer, high availability, hoskinson, html, hyperledger, hyperledger blockchain, hyperledger fabric, hyperledger in blockchain, hyperledger projects, infinity, infrastructure, input output, integration, internet, internet forum, interoperability, introduction to hyperledger, iohk, java (programming language), kubernetes , leadership, linus torvalds, linux, linux foundation, lottery, love, loyalty program, matter, mind, money, multi-asset, native assets, open source, open source software, open-source software, operating system, ouroboros, pain, payment, payment system, peer-to-peer, price, privacy, proof of authority, proof of stake, proof of work, property, question, satoshi nakamoto, scalability, shelley, smart contracts, software development, solidity, tea party movement, tezos, thought, throughput, traceability, united service organizations, use case, vechain, voltaire, wen, what is blockchain, what is hyperledger, what is open source
Brydie Allen
Editor at National Liquor News
aaliyah, abstraction, acids in wine, advertising, alcoholic drink, apple inc., asset, back to the future, beer, behavior, big-box store, blog, brand, brewery, brick and mortar, budget, burger king, cider, coca-cola, cocktail, communication, competition, competition (economics), consumer behaviour, consumer choice, courage, craft brewery and microbrewery, creativity, culture, customer, decision-making, digital marketing, drink, education, entrepreneurship, ethanol, experience, experiment, face, facebook, feedback, fermentation, fermentation in winemaking, food, future, generation, grape, health, innovation, investment, jesus, knowledge, landscape, language, leadership, league of legends, learning, library, liquor, liquor store, lobbying, london, loyalty program, luck, matter, mentorship, mind, money, mother's day, new south wales, news, newtown, new south wales, nothing, pain, pleasure, policy, pricing, promise, question, research, restaurant, retail, rihanna, sales, science, self-control, shopping, soft drink, space, sparkling wine, sugars in wine, supply chain, sustainability, sydney, syrah, tax, technology, the bronx, traditional method, vineyard, water, wine, wine label, winemaking
Sarah Franklyn
Director of Sales Marketing at Impact Data
behavior, business, credit, credit card, facebook, financial transaction, goodwill (accounting), google, grab (company), insurance, linkedin, loyalty marketing, loyalty program, menu, news, nothing, online and offline, risk, search engine, search engine optimization, supply chain, touchpoint, user-generated content, utility
Barbara A. Barry
Chief Experience Officer at Nuvision Federal Credit Union
apple inc., automated teller machine, bank, cash, contactless payment, credit card, customer experience, financial technology, financial transaction, know your customer, loyalty program, money, money laundering, payment, regulatory compliance, retail, shopping, shopping mall, social distancing, supermarket, team, the home depot, time management, walmart, wire transfer
Donna Embry
Senior Vice President, Global Payments Strategy at Evolve Bank & Trust
apple inc., automated teller machine, bank, cash, contactless payment, credit card, customer experience, financial technology, financial transaction, know your customer, loyalty program, money, money laundering, payment, regulatory compliance, retail, shopping, shopping mall, social distancing, supermarket, team, the home depot, time management, walmart, wire transfer
Shawn Phillips
Chief Technology Officer at Heart of the Customer
5g, 7-eleven, adobe inc., analytics, apple inc., automated teller machine, bank, bell, big data, brand, business, business intelligence, call centre, cash, chatbot, chief executive officer, chief operating officer, citibank, click-through rate, cloud computing, communication, concept, contactless payment, conversation, coretta scott king, credit, credit card, culture, customer, customer experience, customer relationship management, customer satisfaction, customer service, dashboard (business), database, digital transformation, direct marketing, email, empathy, employment, face, feeling, financial technology, financial transaction, goal, google play, happiness, interest, job satisfaction, know your customer, leadership, loan, loyalty program, market (economics), mentorship, mind, mindset, mobile app, mobile banking, money, money laundering, mortgage loan, motivation, net promoter, omnichannel, onboarding, online banking, online chat, organization, overtime, payment, president's choice, president's choice financial, privacy, privacy law, programmer, project management, regulatory compliance, research, retail, return on investment, sales, salesforce, self-service, shopping, shopping mall, sms, social distancing, software , startup company, strategic planning, strategy, supermarket, team, telecommunication, telecommuting, text messaging, text mining, the home depot, the onion, thought, time management, touchpoint, understanding, value proposition, venmo, walmart, web conferencing, webcam, wire transfer, youtube
Youri Hollier
Director, Digital and Social at Tim Hortons
amazon (company), attention, brand, chatbot, concept, customer experience, design, empathy, feeling, food safety, health, language, loyalty program, nerve, operationalization, quality assurance, reason, retail, social media, sympathy, ticketmaster, time, touchpoint, understanding, vehicle insurance
Colin Crowley
SVP, Customer Experience and Playwright at Albert
adoption, agency (philosophy), amazon (company), attention, autocomplete, automation, brand, categorization, chatbot, computer, concept, conversation, creativity, customer engagement, customer experience, customer relationship management, decision-making, design, direct-to-consumer, email, empathy, experiment, feeling, food safety, gmail, health, human, idea, insurance, intelligence, internet bot, investor, language, loyalty program, meal, mind, nerve, online chat, operationalization, organization, point of sale, price, productivity, quality assurance, reason, retail, robotic process automation, social media, software , spreadsheet, subscription business model, sympathy, ticketmaster, time, touchpoint, understanding, unmanned aerial vehicle, upselling, vehicle insurance
David Garcia
Senior Vice President, Experience & Innovation at Atlanta Hawks
amazon (company), attention, brand, chatbot, concept, customer experience, design, empathy, feeling, food safety, health, language, loyalty program, nerve, operationalization, quality assurance, reason, retail, social media, sympathy, ticketmaster, time, touchpoint, understanding, vehicle insurance
Tamir Bar-Haim
Managing Director and Head of Global Expansion, Advertising at AMAZON
advertising, african americans, amazon (company), amazon kindle, attention, black lives matter, brand, chatbot, concept, customer experience, design, education, empathy, employment, entertainment, feeling, food safety, goal, grassroots, health, idea, innovation, invention, language, leadership, loyalty program, mental health, minority group, nerve, operationalization, price, quality assurance, racism, reason, retail, sales, social justice, social media, sympathy, ticketmaster, time, touchpoint, understanding, vehicle insurance
Jim Tincher
Journey Mapper-in-Chief, Customer Experience Expert at Heart of the Customer
advertising, allstate, amazon (company), analytics, apple inc., art, atb financial, attention, bank, behavior, belief, best practice, blog, brainstorming, brand, budget, business-to-business, canadian imperial bank of commerce, case study, chatbot, cherry picking, cloud computing, cognition, columbus, ohio, commercial off-the-shelf, concept, conversation, covid-19 pandemic, credit, credit card, culture, customer, customer experience, design, design thinking, digital transformation, e-book, education, empathy, employee retention, employment, engineering, ethos, experiment, expert, facebook, feedback, feeling, food safety, franklin county, ohio, future, google ads, grocery store, health, health care, hindsight bias, homeschooling, hope, http cookie, hubspot, human, incentive, information, innovation, insurance, intelligence, internet, interview, investment, investor, jeff bezos, knowledge, lag, landing page, language, leadership, learning, loyalty program, machine learning, meaning of life, microsoft, millennials, mind, mindset, mining, mirror, mobile phone, motivation, music, neonatal intensive care unit, nerve, net income, net promoter, ohio, omnichannel, onboarding, online advertising, online and offline, operationalization, organization, password, persona, personalization, post-it note, price, problem solving, property, property tax, psychological safety, psychology, quality assurance, question, real-time computing, reason, research, retail, risk, sales, sampling (statistics), science, scotiabank, sentiment analysis, service blueprint, shopping, smartphone, social media, software engineering, space, startup company, strategy, supermarket, sympathy, target audience, target corporation, tax, tax levy, taxpayer, team, technology, telecommuting, telemetry, text messaging, the home depot, thought, ticketmaster, time, touchpoint, transparency (behavior), troubleshooting, trust (social science), understanding, usability, usability testing, user experience design, vehicle insurance
Steve Lodin
Senior Director, Cyber Security Operations at Salle Mae
active directory, amazon (company), amazon elastic compute cloud, amazon web services, bank, business continuity planning, cloud, cloud conference, data center, devops, encryption, financial technology, firewall (computing), governance, infrastructure as code, intrusion detection system, linux, loyalty program, navient, operating system, patch (computing), principle of least privilege, private student loan (united states), procurement, sallie mae, serverless computing, six feet up, sixfeetup, virtual, virtual conference, virtual machine
Chris Baddock
CEO at Australian Liquor Marketers
advertising, apple inc., asset, behavior, brand, budget, consumer behaviour, customer, digital marketing, drink, investment, jesus, league of legends, liquor store, loyalty program, money, new south wales, pricing, promise, restaurant, retail, sales, supply chain, sydney
Chris O’Brien
General Manager at Liquor Barons Co-op ltd
advertising, apple inc., asset, behavior, brand, budget, consumer behaviour, customer, digital marketing, drink, investment, jesus, league of legends, liquor store, loyalty program, money, new south wales, pricing, promise, restaurant, retail, sales, supply chain, sydney
John Carmody
Managing Director at Hotel & Tourism Management Pty Ltd, Liquor Legends
advertising, apple inc., asset, behavior, brand, budget, consumer behaviour, customer, digital marketing, drink, investment, jesus, league of legends, liquor store, loyalty program, money, new south wales, pricing, promise, restaurant, retail, sales, supply chain, sydney
Chloe Messdaghi
Owner; Growth Strategy Consultant at Stand Out In Tech
anxiety, cortisol, covid-19 pandemic, crossword, cybersecurity, data, depression (mood), emotion, employment, experience, fatigue, frequent-flyer program, headache, health, heart, herpes labialis, hippocampus, hypertension, influenza, information, infosec, insight, long-term memory, loyalty program, major depressive disorder, memory, mind, muscle weakness, music, myocardial infarction, occupational burnout, pandemic, puzzle, risk, rsa, rsac, rsaconference, security, security hacker, sentence processing, short-term memory, simulation, sleep, spider, stress (biology), stroke, technical support, telecommuting, temporal lobe, twitter, visual memory, weakness, working memory, working time
Archana Malhotra
Engineering Manager at Google
#googleio, android (operating system), android developer, android development, android payment, android payments, credit card, developers, end-to-end encryption, facebook, flutter (software), gift card, google, google account, google announcement, google chrome, google conference, google developer conference, google i/o, google io, google maps, google pay, google pay 2021, google pay brands, google pay redesign, google pay updates, google pay what’s new, google play, google tickets, image scanner, ios, loyalty program, mastercard, mobile app, near-field communication, payment processor, personal identification number, point of sale, pr_pr: google i/o, purpose: educate, qr code, steam (service), type: conference talk (full production), visa inc., web developer, web development, website, what’s new google pay
Johnna Powell
Executive Director, Strategic Partnerships at ConsenSys
aid, authentication, avatar (computing), bitcoin, blockchain, blockchain explained, blockchain for business, blockchain technology, blockchain training, blockchain tutorial, blockchain tutorial for beginners, brand, brands, cash transfer, consensys, content creation, contributing to open source, crypto, cryptocurrency, customer engagement, debit card, decentralized finance, emergency management, employment, ethereum, facebook, fashion, hyperledger, hyperledger blockchain, hyperledger fabric, hyperledger in blockchain, hyperledger projects, internet, interoperability, introduction to hyperledger, linux, login, loyalty program, mastercard, mckinsey & company, metaverse, mobile device, mobile phone, money, nft, non-fungible token, open source, open source software, ownership, oxfam, paradigm shift, payment, payment system, poverty, privacy, ransomware, royalty payment, security hacker, smart contract, smartphone, social media, supply chain, transparency (behavior), twitter, ubs, utilities, web portal, what is blockchain, what is hyperledger, what is open source, world wide web, youtube, zero-knowledge proof
Julius Heitmann
Expert Manager at CORE SE
application software, behavior, business analysis, communication, data, data mining, gender, information, infrastructure, insurance, language, lawyer, learning, loyalty program, luck, machine learning, microsoft, mining, mobile app, netflix, open-source software, organization, social media, usability
Artur Burgardt
Managing Partner at CORE SE
application software, behavior, business analysis, communication, data, data mining, gender, information, infrastructure, insurance, language, lawyer, learning, loyalty program, luck, machine learning, microsoft, mining, mobile app, netflix, open-source software, organization, social media, usability
Rohan Kumar
Corporate Vice President at Microsoft
#apachespark, #sparkaisummit, 3d computer graphics, accuracy and precision, adolescence, analytics, android (operating system), apache spark, api, application software, automation, azure, azure devops server, big data, bing (search engine), blockchain, build, build2018, business, c1x9, c9l06, chris anderson, client (computing), cloud computing, cloud migration app development, computer, computer monitor, computer vision, computing, connected car, continuous integration, convolutional neural network, cosmos db, creativity, crowdsourcing, cryptographic hash function, customers, data governance, data warehouse, database, database schema, deborah chen, deep learning, devops, downtime, electrical grid, github, glass, governance, grocery store, harness the power of data in your applications with azure | ts02, home appliance, hsbc, ig20, igl155, ignite, ignite 2020, image scaling, immortality, innovations, internet of things, ios, jason anderson, killer whale, linux, linux distribution, loyalty program, machine, machine learning, macintosh, microsoft, microsoft azure, microsoft build, microsoft build 2021, microsoft developer, microsoft ignite, microsoft ignite 2020, microsoft ignite live, microsoft sql server, microsoft windows, minecraft, mobile app, mobile payment, ms ignite, ms ignite 2020, msft build, msft build 2021, msft ignite, msft ignite 2020, neural network, nik larin, nosql, online and offline, open-source-software movement, oracle database, panagiotis antonopoulos, paradigm, pharmacy, pokémon go, postgresql, predictive analytics, privacy, rap with rohan | igl155, real-time computing, refrigerator, regression analysis, regulatory compliance, relational database, replication (computing), rodrigo souza, rohan kumar, role-based access control, scalability, science, self-driving car, sensor, server (computing), serverless computing, simulation, smartphone, software , software framework, sql, sridhar ranganathan, stored procedure, tamper-evident technology, technical session, television, ts02, umur cubukcu, unmanned aerial vehicle, walgreens, walgreens boots alliance, weight, windows vista
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