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Matthew Davie
Chief Strategy Officer at Kiva
authentication, blockchain, cooperative, credit history, digital identity, digital signature, digital wallet, financial inclusion, governance, hyperledger, identity (social science), identity document, identity theft, identity verification service, interoperability, know your customer, public-key cryptography, server (computing), social media, surveillance, touchpoint, transaction account, user (computing), vaccine passports during the covid-19 pandemic, web of trust
Julie Esser
Chief Experience Officer at CULedger
authentication, automated teller machine, bank, blockchain, cooperative, credential, credit history, cryptocurrency, customer relationship management, data warehouse, debit card, digital identity, digital signature, digital wallet, end user, financial inclusion, general data protection regulation, governance, hyperledger, identity (social science), identity document, identity theft, identity verification service, interoperability, know your customer, leadership, mobile banking, money, multi-factor authentication, password, privacy, public-key cryptography, server (computing), social engineering (security), social media, spamming, supply chain, surveillance, touchpoint, transaction account, usability, user (computing), vaccine passports during the covid-19 pandemic, web of trust, wells fargo
Julian Gordon
LF Public Health at The Linux Foundation
authentication, bit, blockchain, client (computing), command-line interface, communication protocol, computer file, cooperative, credit history, digital identity, digital signature, digital wallet, directory (computing), emergence, ethereum, financial inclusion, flash (dc comics character), governance, hsbc, hyperledger, identity (social science), identity document, identity theft, identity verification service, india, interoperability, java development kit, json, kerala, know your customer, linux, linux foundation, money, open-source software, privacy, public-key cryptography, server (computing), smart contract, social media, spotify, surveillance, touchpoint, toyota, transaction account, twitter, ubuntu, user (computing), vaccine passports during the covid-19 pandemic, visa inc., web of trust
Brian Behlendorf
Executive Director of Hyperledger at The Linux Foundation
accenture, ada, ada coin, adrestia, algorand, amazon (company), amazon web services, analytics, android (operating system), anti-spam techniques, apache http server, api, arkansas, attention, authentication, automation, belief, bird, bitcoin, bitcoin protocol, blockchain, blockchain explained, blockchain for business, blockchain protocol, blockchain technology, blockchain training, blockchain tutorial, blockchain tutorial for beginners, blog, blood diamond, blythe masters, board of directors, book, brand, break (work), business, business ethics, business-to-business, c-fund, cambridge, massachusetts, capital market, cardano, central bank, chainlink, charles hoskinson, cie 1931 color space, climate change mitigation, cloud computing, coffee, college, commercial off-the-shelf, committee, commodity futures trading commission, common gateway interface, communication protocol, compiler, computer network, computer programming, computer security, computing, concept, consensus (computer science), contactless payment, contributing to open source, cooperative, credit bureau, credit card, credit history, credit score, cryptocurrency, dapps, database, decentralization, defi, degree, design, diamond, digital currency, digital identity, digital signature, digital wallet, domain name system, dynamic discounting, economy, ecosystem, education, educational software, electricity, email, engineering, enterpriseblockchain, entrepreneurship, eos, erc-20, ethereum, expert, exposure notification, ey, fee, feeling, financial inclusion, financial services, financial transaction, food security, foreign exchange market, gemstone, general data protection regulation, github, gmail, goguen, governance, greenhouse gas, haskell, haskell coding, hitachi, hoskinson, hsbc, html, hyperledger, hyperledger blockchain, hyperledger fabric, hyperledger in blockchain, hyperledger projects, hypertext transfer protocol, ibm, identity (social science), identity document, identity theft, identity verification service, india, information system, infrastructure, initial coin offering, innovation, input output, insurance, integration, intellectual property, internet, internet forum, internet of things, interoperability, introduction to hyperledger, inventory, iohk, kerala, kimberley process certification scheme, know your customer, knowledge, kubernetes , landscape, language, learning, learning curve, lendit, lendit fintech, letter of credit, libra (digital currency), library, library (computing), linus torvalds, linux, linux foundation, love, mahatma gandhi, market (economics), market segmentation, mastercard, matter, medication, mentorship, metadata, microcredit, microphone, microsoft, mind, money, motivation, multi-asset, native assets, netscape, network effect, news, non-repudiation, open innovation, open source, open source software, open standard, open-source software, open-source-software movement, operating system, oracle corporation, organization, ouroboros, paris agreement, partnership, payment system, peer-to-peer, pharmacist, policy, price, privacy, privacy law, program, proof of stake, proof of work, property, proxy server, public-key cryptography, qr code, r3, reason, research, revolution, salesforce, satoshi nakamoto, security (finance), self, server (computing), shelley, simple mail transfer protocol, singapore, smart contract, smart contracts, social media, social networking service, society, society for worldwide interbank financial telecommunication, software , software development, software framework, solidity, space, spamming, specification (technical standard), startup company, stock, supply chain, surveillance, sustainable development, sustainable development goals, technology, technology roadmap, television licence, test (assessment), tezos, theory, thought, tim berners-lee, touchpoint, tourism, traceability, trade finance, tradeshift, transaction account, transmission control protocol, transparency (behavior), twitter, university, use case, user (computing), vaccine passports during the covid-19 pandemic, vechain, voltaire, walton, weather, web of trust, web server, wen, what is blockchain, what is hyperledger, what is open source, world economic forum, world wide web, yt:cc=on
Tom Lawry
National Director of AI for Health & Life Sciences at Microsoft
ai, analytics, business, business event, clinical decision support system, conference, covid-19, decision-making, digital health, emergence, emerging tech, entrepreneur conference, food and drug administration, health, health care, health system, hope, howard hughes, machine learning, market (economics), medical imaging, microsoft, ml, money, patient, predictive analytics, science, technology, telehealth, touchpoint, well-being
Parin Dalal
Vice President, Advanced AI at Varian Medical Systems
ai, analytics, business, business event, clinical decision support system, conference, covid-19, decision-making, digital health, emergence, emerging tech, entrepreneur conference, food and drug administration, health, health care, health system, hope, howard hughes, machine learning, market (economics), medical imaging, microsoft, ml, money, patient, predictive analytics, science, technology, telehealth, touchpoint, well-being
Roneil Rumburg
Co-founder & CEO at Audius
android (operating system), api, app store (ios), apple inc., apple music, bitcoin, blackberry playbook, blockchain, blog, book, censorship, computer, copyright, cryptocurrency, dancing astronaut, decentralization, determinism, distribution (marketing), economics, email, end user, experience, facebook, god, information, instagram, internet, ios, key stretching, livestreaming, metamask, mobile app, money, music, music industry, netflix, network effect, onboarding, open source, open standard, passphrase, password, playlist, podcast, public-key cryptography, reason, safe deposit box, software testing, soundcloud, spotify, streaming media, studio, touchpoint, twitter, use case, user interface, value proposition, world wide web, writer, youtube
Matthew Shapiro
Partner at Multicoin Capital
apple inc., apple music, bitcoin, book, computer, copyright, cryptocurrency, distribution (marketing), economics, experience, god, internet, livestreaming, music industry, netflix, playlist, reason, soundcloud, spotify, streaming media, studio, touchpoint, writer, youtube
Daniel Sauble
Lead Product Designer at DataStax
aesthetics, api, art, boot camp, bootcamp, communication design, end user, experience, front end development, insight, interaction design, knowledge, life-cycle assessment, mathematics, mockup, page layout, pdlc, problem solving, product lifecycle, prototype, reason, research, sdlc, social media, software , software development, spreadsheet, tech career, tech school, touchpoint, typography, usability, usability testing, ux designer, ux/ui design
Jennifer Leire
VP, Client Engagement at Analytic Partners
3rd party cookies, advertising, advertising cookies, amobee, analytics, attribution (marketing), big data, brand, computer, cookie depreciation, cookieless, cookieless advertising, cookieless future, cookieless tracking, database, email, future of cookies, google, hdmi, http cookie, innovation, liveramp, measurement without cookies, nielsen ratings, privacy, rampup, rampup conference, roku, signal, streaming media, technological convergence, television, third party cookies, touchpoint, tracking without cookies, youtube
Aleck Schleider
Chief Revenue Officer at Blockgraph
3rd party cookies, advertising, advertising cookies, amobee, analytics, attribution (marketing), big data, brand, computer, cookie depreciation, cookieless, cookieless advertising, cookieless future, cookieless tracking, database, email, future of cookies, google, hdmi, http cookie, innovation, liveramp, measurement without cookies, nielsen ratings, privacy, rampup, rampup conference, roku, signal, streaming media, technological convergence, television, third party cookies, touchpoint, tracking without cookies, youtube
Anshumali Baruah
Senior UX Designer, Magenta Voice Program at Deutsche Telekom
behavior, bias, brand, customer experience, decentralization, digital marketing, direct-to-consumer, empathy, google assistant, google search, idea, information retrieval, innovation, matrix (protocol), perception, privacy, rhetoric, risk, steve jobs, system, telecommunication, touchpoint, twitter, voice user interface
Christine Hart
IT Innovation Specialist at Nestlé
behavior, bias, brand, customer experience, decentralization, digital marketing, direct-to-consumer, empathy, google assistant, google search, idea, information retrieval, innovation, matrix (protocol), perception, privacy, rhetoric, risk, steve jobs, system, telecommunication, touchpoint, twitter, voice user interface
Jeff Dalton
Lecturer (Assistant Professor) at University of Glasgow
airport, amazon alexa, apple inc., behavior, bias, brand, chatbot, customer experience, decentralization, deep learning, deepmind, digital marketing, direct-to-consumer, empathy, google assistant, google search, idea, index term, information extraction, information retrieval, innovation, joke, knowledge extraction, landscape, language, language model, learning, matrix (protocol), natural language generation, natural language processing, perception, privacy, rhetoric, risk, scalability, science, search engine technology, steve jobs, system, telecommunication, touchpoint, twitter, voice user interface, world wide web
Mohamed Hassan
Design Lead for Voice/AI Experience at VUI.agency
behavior, bias, brand, customer experience, decentralization, digital marketing, direct-to-consumer, empathy, google assistant, google search, idea, information retrieval, innovation, matrix (protocol), perception, privacy, rhetoric, risk, steve jobs, system, telecommunication, touchpoint, twitter, voice user interface
Hannes Ricklefs
Lead Architect - Technology, Strategy and Architecture at BBC
behavior, bias, brand, customer experience, decentralization, digital marketing, direct-to-consumer, empathy, google assistant, google search, idea, information retrieval, innovation, matrix (protocol), perception, privacy, rhetoric, risk, steve jobs, system, telecommunication, touchpoint, twitter, voice user interface
Vijai Shankar
Vice President Product & Growth Marketing at Uniphore
analytics, bank, brand, business rule, call centre, chatbot, citroën cx, communication, customer experience, emotion, empathy, employment, end user, information, interest, machine learning, outsourcing, password, performance indicator, program optimization, retail, touchpoint, transaction account, value proposition
Nikhil Jagtiani
CX, Digital Strategy, Marketing, CRM at Johnson & Johnson
advertising, api, behavior, brand, business process, customer experience, customer lifetime value, customer relationship management, digital health, digital transformation, email, facebook, mobile app, motivation, onboarding, pharmacy, privacy, privacy law, product lifecycle, touchpoint, use case, value proposition, world wide web
Ratul Shah
Head Of Product Marketing at SAP
analytics, android (operating system), app store (ios/ipados), apple id, apple inc., brand, carl lewis, content creation, coupon, customer experience, end user, fandom, ios, mobile app, news, penny oleksiak, privacy, reason, sport, streaming media, touchpoint, value proposition, wallpaper (computing), world wide web
Mark Nadolny
Products Manager, Digital & Data at Canadian Olympic Committee
analytics, android (operating system), app store (ios/ipados), apple id, apple inc., brand, carl lewis, content creation, coupon, customer experience, end user, fandom, ios, mobile app, news, penny oleksiak, privacy, reason, sport, streaming media, touchpoint, value proposition, wallpaper (computing), world wide web
Polomi Batra
Product Marketing at Zendesk
automation, brand, business model, chatbot, communication, consultant, customer experience, customer satisfaction, decision-making, encryption, end-to-end encryption, facebook, facebook messenger, internet bot, leadership, messaging apps, privacy, regulatory compliance, sms, telecommuting, text messaging, touchpoint, understanding, whatsapp
Derek Roberti
VP Technology, North America at Cognigy
access control, amazon (company), amazon echo, analytics, architecture, authentication, automation, bit, brand, business process, chatbot, consumer, contract, conversation, customer, customer experience, customer relationship management, customer satisfaction, decision-making, direct-to-consumer, email, experience, facebook, father, feeling, google, google nest (smart speakers), information, interactive voice response, language, microsoft, mother, omnichannel, online chat, package manager, procurement, retail, self-service, sense, slack (software), software , storytelling, technical support, tennis, touchpoint, understanding, whatsapp
Dan Shorrocks
Executive Vice President Business Development at Select Wines
analytics, automation, brand, business process, chatbot, conversation, customer experience, customer relationship management, customer satisfaction, decision-making, direct-to-consumer, facebook, feeling, interactive voice response, language, omnichannel, online chat, retail, self-service, sense, storytelling, touchpoint, understanding, whatsapp
Deborah Battaglia
Senior Vice President, Customer Experience at Assurant
analytics, automation, brand, business process, chatbot, conversation, customer experience, customer relationship management, customer satisfaction, decision-making, direct-to-consumer, facebook, feeling, interactive voice response, language, omnichannel, online chat, retail, self-service, sense, storytelling, touchpoint, understanding, whatsapp
Shannon Katschilo
General Manager & AVP of Sales at Medallia Canada
active listening, analytics, best practice, brand, business class, classified information, curiosity, insight, insurance, leadership, learning, learning curve, mining, perception, real-time computing, research, response rate (survey), return on investment, social distancing, social media, space, standard deviation, touchpoint, wayfinding, westjet
Jon Yuill
Research and Insights Manager at WestJet
active listening, analytics, best practice, brand, business class, classified information, curiosity, insight, insurance, leadership, learning, learning curve, mining, perception, real-time computing, research, response rate (survey), return on investment, social distancing, social media, space, standard deviation, touchpoint, wayfinding, westjet
Herbert Verschuren
VP Services, Customer Contact at Air France KLM
air france, air france–klm, bit, brand, business-to-business, communication, customer satisfaction, customer service, english language, fishing, information, klm, language, leadership, marketing communications, multilingualism, net promoter, retail, statistics, tax, touchpoint, translation, use case, wisdom
Wolfgang Allisat
Chief Revenue Officer at Unbabel
air france, air france–klm, bit, brand, business-to-business, communication, customer satisfaction, customer service, english language, fishing, information, klm, language, leadership, marketing communications, multilingualism, net promoter, retail, statistics, tax, touchpoint, translation, use case, wisdom
Kaela Worthen
Director of Product at Podium
automation, bluetooth, business, business-to-business, competition, electronic signature, evaluation, facebook, goal, interview, market (economics), net promoter, nothing, product design, product management, product/market fit, reason, reddit, research, sales, software release life cycle, startup company, tax, text messaging, touchpoint, ux
Kathy Cheng
Senior Product Manager at Exygy
andrew yang, application software, best practice, disability, education, faith, hashtag, innovation, leadership, library, mind, open-source software, policy, public housing, reality, research, san francisco, social media, startup company, stress (biology), system, touchpoint, usability testing, venture for america
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