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Youri Hollier
Director, Digital and Social at Tim Hortons
amazon (company), attention, brand, chatbot, concept, customer experience, design, empathy, feeling, food safety, health, language, loyalty program, nerve, operationalization, quality assurance, reason, retail, social media, sympathy, ticketmaster, time, touchpoint, understanding, vehicle insurance
Colin Crowley
SVP, Customer Experience and Playwright at Albert
adoption, agency (philosophy), amazon (company), attention, autocomplete, automation, brand, categorization, chatbot, computer, concept, conversation, creativity, customer engagement, customer experience, customer relationship management, decision-making, design, direct-to-consumer, email, empathy, experiment, feeling, food safety, gmail, health, human, idea, insurance, intelligence, internet bot, investor, language, loyalty program, meal, mind, nerve, online chat, operationalization, organization, point of sale, price, productivity, quality assurance, reason, retail, robotic process automation, social media, software , spreadsheet, subscription business model, sympathy, ticketmaster, time, touchpoint, understanding, unmanned aerial vehicle, upselling, vehicle insurance
David Garcia
Senior Vice President, Experience & Innovation at Atlanta Hawks
amazon (company), attention, brand, chatbot, concept, customer experience, design, empathy, feeling, food safety, health, language, loyalty program, nerve, operationalization, quality assurance, reason, retail, social media, sympathy, ticketmaster, time, touchpoint, understanding, vehicle insurance
Tamir Bar-Haim
Managing Director and Head of Global Expansion, Advertising at AMAZON
advertising, african americans, amazon (company), amazon kindle, attention, black lives matter, brand, chatbot, concept, customer experience, design, education, empathy, employment, entertainment, feeling, food safety, goal, grassroots, health, idea, innovation, invention, language, leadership, loyalty program, mental health, minority group, nerve, operationalization, price, quality assurance, racism, reason, retail, sales, social justice, social media, sympathy, ticketmaster, time, touchpoint, understanding, vehicle insurance
Jim Tincher
Journey Mapper-in-Chief, Customer Experience Expert at Heart of the Customer
7-eleven, advertising, allstate, amazon (company), analytics, apple inc., art, atb financial, atlanta, atlanta hawks, attention, bank, behavior, belief, best practice, bit, blog, brainstorming, brand, budget, business-to-business, canada, canadian imperial bank of commerce, car, case study, cave, charles, prince of wales, chatbot, cherry picking, chief executive officer, cloud computing, cognition, columbus, ohio, commercial off-the-shelf, competition, concept, conversation, covid-19 pandemic, credit, credit card, credit union, culture, customer, customer experience, dashboard (business), data, demography, design, design thinking, digital transformation, e-book, education, email, empathy, employee retention, employment, engineering, ethos, experience, experiment, expert, extraversion and introversion, facebook, feedback, feeling, fellow, financial services, firefox, folk music, food safety, franklin county, ohio, future, ge healthcare, gift card, god, google ads, google chrome, grape, grocery store, hashtag, health, health care, hindsight bias, homeschooling, hope, hour, http cookie, hubspot, human, incentive, information, innovation, insurance, intelligence, internet, interview, investment, investor, jaw, jeff bezos, jim cantore, keynote, knowledge, knowledge management, lag, landing page, language, leadership, learning, leech, linkedin, loyalty program, luck, m&t bank, machine, machine learning, map, meaning of life, medallia, microsoft, millennials, mind, mindset, mining, minneapolis, minnesota, mirror, mobile phone, motivation, music, nashville, tennessee, neonatal intensive care unit, nerve, net income, net promoter, north america, north carolina, ocean, ohio, omaha, nebraska, omnichannel, onboarding, online advertising, online and offline, online chat, ontario, operationalization, organization, password, patient, persona, personalization, philadelphia, physical education, plant, poles, post-it note, price, prince of darkness (ozzy osbourne album), problem solving, property, property tax, psychological safety, psychology, quality assurance, question, quiz, raleigh, north carolina, rap-up, real-time computing, reason, research, restaurant, retail, risk, sales, sampling (statistics), san francisco, science, scotiabank, sentiment analysis, service blueprint, severe acute respiratory syndrome coronavirus 2, shopping, smartphone, social justice, social media, software engineering, space, startup company, state farm, strategy, supermarket, sympathy, target audience, target corporation, tax, tax levy, taxpayer, team, technology, ted (conference), telecommuting, telemetry, temperature, text messaging, the home depot, thought, ticketmaster, time, title insurance, tool, touchpoint, transparency (behavior), troubleshooting, trust (social science), twitter, understanding, united kingdom, united states, usability, usability testing, user experience design, vehicle insurance, verizon communications, vice president of the united states, videotelephony, virtual event, visa inc., weather, web browser, wi-fi, youtube, zendesk, zoom (software)
Maria Axente
Responsible AI & AI for Good Lead at PwC UK
audit, bureaucracy, cogx2021, communication, end user, ethics, ethics of artificial intelligence, expert, governance, innovation, insurance, jointheconversation, learning, life-cycle assessment, machine learning, mind, morality, privacy, public policy, reason, regulatory compliance, research, risk, translation, trust (social science), vehicle insurance
Mahlet (Milly) Zimeta
Head of Public Policy at Open Data Institute
acoustics, amazon alexa, artificial intelligence, artificial neural network, audit, big data, bureaucracy, cogx2021, communication, compassion, computer science, data ethics, data science, end user, ethics, ethics of artificial intelligence, expert, face, feeling, feminism, governance, history, image scanner, innovation, insurance, jointheconversation, kazakhstan, learning, life-cycle assessment, machine learning, mind, morality, oppression, password, patriarchy, prediction, privacy, public policy, rational agent, reason, regulatory compliance, research, risk, speech, the alan turing institute, translation, trust (social science), turing, utilitarianism, vehicle, vehicle insurance, youtube, zoom (software)
Ghazi Ahamat
AI Policy and Ethical Innovation at CDEI
audit, bureaucracy, cogx2021, communication, end user, ethics, ethics of artificial intelligence, expert, governance, innovation, insurance, jointheconversation, learning, life-cycle assessment, machine learning, mind, morality, privacy, public policy, reason, regulatory compliance, research, risk, translation, trust (social science), vehicle insurance
Ryan Denning
Managing Director at Article Group
android (operating system), automation, bit, cloud computing, competition, customer experience, customer satisfaction, dave vellante, digital transformation, digitization, ibm, icloud, infrastructure, insurance, intelligence, interactive voice response, john furrier, machine, machine learning, mainframe computer, microservices, red hat, siliconangle, siliconangle inc, siliconangle media inc, software , thecube, usability, user experience, vehicle insurance, wikibon
Michelle Christensen
VP ERM at enChoice
android (operating system), automation, bit, cloud computing, competition, customer experience, customer satisfaction, dave vellante, digital transformation, digitization, ibm, icloud, infrastructure, insurance, intelligence, interactive voice response, john furrier, machine, machine learning, mainframe computer, microservices, red hat, siliconangle, siliconangle inc, siliconangle media inc, software , thecube, usability, user experience, vehicle insurance, wikibon
Jessica Tan
Group Executive Director at PING AN
amazon alexa, childbirth, clinical decision support system, decision support system, disease, economic growth, education, financial crisis, general practitioner, gross domestic product, health care, health education, hospital, medical imaging, patient, price, research, risk, robot, signs and symptoms, student financial aid (united states), value proposition, vehicle insurance
Devin Cook
Executive Producer at MIT Initiative on the Digital Economy
adolescence, advertising, amazon alexa, analytics, android (operating system), apple inc., audience analysis, bank, best practice, brand, branded content, childbirth, clinical decision support system, consumer behaviour, coworking, credit, decision support system, digital economy, disease, economic growth, education, entrepreneurship, expert, fair trade, financial crisis, financial inclusion, future, general practitioner, google play, gross domestic product, health care, health education, hospital, innovation, internet, kenya, learning, medical imaging, microfinance, mobile app, open source, open-source software, patient, price, privacy, product differentiation, research, risk, robot, sales, sewing, signs and symptoms, slum, student financial aid (united states), supply and demand, target audience, target corporation, target market, ted (conference), text messaging, understanding, unemployment, value proposition, vehicle insurance, wearable technology, weaving, zoom (software), zoombombing
Peter Evans
Managing Partner at Platform Strategy Institute
advertising, amazon (company), amazon alexa, analytics, apple inc., apple music, audience analysis, automation, ball, barenaked ladies, basement, batman, bouncing ball, brand, branded content, brian wilson, business model, canadian music hall of fame, censorship, childbirth, clinical decision support system, cloud computing, competition (economics), competition law, computing, consumer behaviour, covid-19 pandemic, coworking, culture, decision support system, disc jockey, disease, door, economic growth, economics, ecosystem, education, entrepreneurship, expert, facebook, fake news, financial crisis, folk music, food, ford motor company, future, general data protection regulation, general practitioner, governance, grammy award, gross domestic product, health, health care, health education, hospital, i have a dream, innovation, instagram, internet, inventory, jack dorsey, kik messenger, learning, long tail, mark zuckerberg, medical imaging, mental health, mobile app, music, music hall, musician, new york city, open source, open-source software, pandemic, patient, patreon, pdca, peppa pig, platform economy, playlist, pleasure, predatory pricing, price, privacy, product differentiation, profit maximization, qr code, rapping, ray charles, reality, reddit, research, rhythm and blues, rights, risk, robot, sales, section 230, sense of community, signs and symptoms, small business, speech recognition, startup company, steven page, stevia, student financial aid (united states), supply chain, supply-side economics, syracuse, new york, target audience, target corporation, target market, technology, tiktok, twitter, understanding, united states, value proposition, vehicle insurance, videography, videotelephony, voice user interface, wealth, whatsapp, zoom (software), zoombombing
Kartik Taneja
Head of B2B Solutions EMEA at Uber
business development , amazon (company), ame medium-sized businesses, api, bigfive, bigfive 2020, bigfive virtual 2020, bigfive virtual summit, business development africa, christian louboutin, community technology providers, customer, delivery (commerce), digital marketing services, digital media sales, factory, food delivery, goal, google, grocery store, incentive, insurance, logistics, original market research, pandemic, plumbing, retail, ride-hailing services, ridesharing company, small and medium-sized enterprises, startup company, telecommunication, uber, uber eats, use case, vehicle insurance, warehouse
Amitanshu Gupta
Director at Cover Genius
air pollution, air quality index, analytics, behavior, computer vision, crop insurance, deductible, flood, food, health, health insurance, health insurance verticals, home insurance, indemnity, innovation, insurance, life insurance, lifestyle (sociology), lloyd's of london, normalized difference vegetation index, particulates, personal health, physical education, serverless computing, signature, touchpoint, vehicle insurance
Akihiro Suda
Software Engineer at NTT
actuator, android (operating system), api, apple inc., black belt, computer data storage, computer file, computer hardware, computing, containers, corporation, covid-19 pandemic, docker, environment variable, fedora (operating system), file system, insurance, internet, japan, library, lightweight directory access protocol, marcus junius brutus, microsoft windows, network file system, network information service, open source, open-source software, password, pinterest, playstation 4, port (computer networking), research, sake, saudi arabia, siri, software , ssh (secure shell), superuser, systemd, tax, transmission control protocol, user (computing), user datagram protocol, vehicle insurance, vulnerability (computing), waze
Bora Arslan
Chief Data and Analytics Officer at IAG
art, automation, business process automation, central processing unit, culture, customer experience, experiment, funeral, goal, insurance, legacy system, linkedin, machine learning, pricing, robotic process automation, science, soul, strategic management, sushi, tennis, total loss, unstructured data, vehicle insurance
Angela Kim
AI Professional at Teachers Health
accessibility, accountability, adolescence, advertising, agriculture, analytics, art, automation, bank, behavior, bias, body language, bounded rationality, brand, business intelligence, business process automation, causality, central processing unit, computer, computer science, computing, consumer behaviour, conversation, culture, customer experience, data, deception, decision-making, design, digital marketing, disability, echo chamber (media), education, educational technology, emergence, engineer, ethics, experiment, funeral, goal, google search, human, information, insurance, intelligence, ios, language, law, learning, legacy system, linkedin, machine learning, market (economics), market failure, mind, mindset, news, pollution, prediction, price, pricing, privacy, question, rationality, reason, reliability engineering, research, risk, robot, robotic process automation, robotics, safety, sales, science, scientific method, scientist, security, social exclusion, social media, soul, strategic management, sushi, tennis, text messaging, total loss, touchpoint, transparency (behavior), understanding, unstructured data, use case, value (ethics), vehicle insurance, viewable impression, water, web search engine, youtube
Jaap De Vries
Phd at FM Global
ajay agrawal, bond insurance, brand, cloud computing, combustibility and flammability, deep learning, economics, fire sprinkler, fire sprinkler system, fm global, fraction (mathematics), insurance, intelligence, machine learning, mind, polystyrene, retail, risk, robot, rocket, self-driving car, thought experiment, underwriting, vehicle insurance
Samuel King
Vice President at Employers Insurance Group
analytics, big data, camera, chiropractic, closed-circuit television, current procedural terminology, data analysis, employment, hospital, insurance, law, liberty mutual, mcdonald's, medical record, payroll, political corruption, price, private investigator, property, research, shock wave, surveillance, value proposition, vehicle insurance, workers' compensation
Srini Madala
CEO at Aquila Systems Inc.
analytics, big data, camera, chiropractic, closed-circuit television, current procedural terminology, data analysis, employment, hospital, insurance, law, liberty mutual, mcdonald's, medical record, payroll, political corruption, price, private investigator, property, research, shock wave, surveillance, value proposition, vehicle insurance, workers' compensation
Bob Gillespie
Executive Director at REACH Commercial
analytics, apartment, big data, business model, chef, clean technology, commercial property, construction, economy, electrical grid, energy development, etsy, insurance, interest, investment, investment management, leasehold estate, property technology, real estate broker, renewable energy, retail, risk, risk management, telematics, vehicle insurance
Pradeep Joshi
Chief manager at State Bank of India
automated teller machine, bank, brand, computer keyboard, credit, credit card, digital electronics, digitallearning, egov, ehealth, elets, emerging technologies, financial transaction, innovation, insurance, machine, mobile app, national payments corporation of india, payment, rapid transit, smart city, software , sprint corporation, startup company, state bank of india, tax, technology, vehicle insurance, water supply
Sava Kalbachou
AI Research Engineer at Lucidworks
accuracy and precision, activate19, ai, application programming interface, basic economy, central processing unit, chatbot, deep learning, dimension, engineering, faq, home insurance, insurance, knowledge, knowledge base, language, lucidworks, lucidworks fusion, machine learning, nearest neighbor search, open-source software, question, question answering, research, science, search, siamese neural network, tensorflow, use case, vehicle insurance, virtual assistants
Sanjay Srivastava
chief digital officer at GENPACT
ai, api, artificial neural network, automation, balance sheet, booting, computer, deep learning, digital transformation, ebay, financial statement, gaming computer, genpact, graphics processing unit, human, instagram, insurance, intelligence, learning, library, machine learning, mind, pharmacy, self-driving car, third-party logistics, thought, vehicle insurance
Larry Sanger
Consultant at Sanger Consulting
application software, artificial, augmentation, austria, bitcoin, blockchain, challenge, cryptocurrency, currency, decentralization, educational technology, encyclopedia, entrepreneurship, event, everipedia, festival, fraud, future, human, humanity, innovation, insurance, intelligence, interest, internet of things, larry sanger, life, nothing, nupedia, open source, pioneers, privacy, property, radio-frequency identification, robots, social media, startups, tech, technology, traceability, vehicle insurance, vienna, wiki, wikipedia
Ian Khan
CEO, Founder & Chief Futurist at Futuracy
application software, artificial, augmentation, austria, bitcoin, blockchain, challenge, cryptocurrency, currency, decentralization, educational technology, encyclopedia, entrepreneurship, event, everipedia, festival, fraud, future, human, humanity, innovation, insurance, intelligence, interest, internet of things, larry sanger, life, nothing, nupedia, open source, pioneers, privacy, property, radio-frequency identification, robots, social media, startups, tech, technology, traceability, vehicle insurance, vienna, wiki, wikipedia
Ian Fernando
Digital Entrepreneur & Founder at IANternet Media
advertising, adwords, adwords advertising, affiliate conference, affiliate marketing, affiliate marketing conference, amazon affiliate, android (operating system), angle, apple inc., barcelona, blacklist (computing), buying facebook ads, celebrity, clickbank, coffee, concept, data, database, dropshipping, ecommerce, email spam, experience, facebook, facebook ads, facebook advertising, golf, golf course, google, google search, headline, icon (computing), imagination, insurance, internet, inventory, ios, istack, landing page, life expectancy, mathematical optimization, media buying, mind, mobile app, online marketing, pay-per-click, performance marketing, pixel, porch, push technology, subscription business model, sweepstake, trait theory, vampire, vehicle insurance, web browser, whatsapp, word
Anton Kornev
Founder & CEO at Xesturgy Media
advertising, adwords, adwords advertising, affiliate conference, affiliate marketing, affiliate marketing conference, amazon affiliate, android (operating system), angle, apple inc., barcelona, blacklist (computing), buying facebook ads, celebrity, clickbank, coffee, concept, data, database, dropshipping, ecommerce, email spam, experience, facebook, facebook ads, facebook advertising, golf, golf course, google, google search, headline, icon (computing), imagination, insurance, internet, inventory, ios, istack, landing page, life expectancy, mathematical optimization, media buying, mind, mobile app, online marketing, pay-per-click, performance marketing, pixel, porch, push technology, subscription business model, sweepstake, trait theory, vampire, vehicle insurance, web browser, whatsapp, word
Tyler Morrow
Director of Sales at Perform[cb].com
advertising, adwords, adwords advertising, affiliate conference, affiliate marketing, affiliate marketing conference, amazon affiliate, brand, buying facebook ads, clickbank, conversation, cryptocurrency, dropshipping, ecommerce, facebook ads, facebook advertising, feedback, feeling, insight, insurance, istack, lead generation, mind, online marketing, parameter, performance marketing, prayer, question, reason, risk, risk management, social norm, special relationship, time, time zone, tool, transference, understanding, vehicle insurance
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