Wally helps internal groups and external partners maintain best practices of design for conversational speech systems. Previously as Google’s senior persona designer he helped bring the character of The Google Assistant to life. Prior to coming to Google, he designed persona driven, speech recognition systems for enterprises and governments from Allstate Insurance and British Airways to eBay and The U.S. Navy.View the profile
About the talk
What is a persona? And how can it reinforce your product's identity? Learn about tools, get tips, and see examples of how well-designed personas can transform voice-enabled interfaces and boost user engagement.
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