Test Leadership Congress
June 28, 2019, New York, USA
Test Leadership Congress
Damian Synadinos - Closing Keynote: More Than That!
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About speaker

Damian Synadinos
Owner at Ineffable Solutions

For more than 25 years, Damian Synadinos has been helping “build better software and build software better” through testing. Now, through his company Ineffable Solutions, Damian offers talks and training that are focused on fundamental topics and people-skills, based on real-world experience, and supplemented with deep research. His experience spans many roles, companies, and industries, including airline, finance, insurance, retail, realty, and e-commerce. Damian also helps organize an annual, regional testing conference, QA or the Highway, and frequently mentors, coaches, and advises IT professionals around the world. As an international speaker and trainer, he presents at numerous conferences and corporations, and has over 10 years of theatrical improv experience which he frequently uses to teach.

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About the talk

“What do you do?”

It’s a frequent first question asked at parties, networking events, and bad dates. And sadly, the answer often includes the word “just”.

Perhaps a more interesting question is, “Who are you?”. But, how do you answer? Often, our identity is dominated by our professional image. However, even those that “live to work” have other facets which may contain hidden value.

Testing labels and work sometimes obscure our actual and potential value, which can lead to frustration. Can eschewing labels and understanding anxiety help lead to stronger self-image, teams, culture, and results?

In this keynote, Damian uses humor, personal stories, models, pop-culture examples, and more to examine our identities, explore our interests, and find inspiration from unexpected sources. Join him to laugh, learn, and “unjust yourself” as you rediscover Who You Are!


You made it to the end, 00:02 the few the proud 00:04 congratulations, alright you made it to the end of late on Friday and you're still here, 00:05 such dedication. 00:09 I love it. 00:09 Alright I hope I will make this worth your time valuable this. 00:10 I my name is Damian Synodinos on the speaker. 00:14 I'm with ineffable solutions. 00:16 This talk is more than that. 00:16 It's inspiring. 00:18 It's motivating. 00:18

It's also practical and pragmatic so hopefully, 00:18 I'll plant some seeds that will continue to blossom and grow and will also give you some tools that you can go back and make immediate use of on Monday, 00:21 or tomorrow. 00:29 Even so, thank you. 00:29 Let's give 00:31 it up for Andersa, Nana, 00:31 one more time please. 00:33 What's that? 00:36 Bye. 00:37 Bye. 00:37 Now move that now. 00:37 Alright so who was here at the end of yesterday. 00:43

We had 3 teams competing with projects and we had some judges myself Eddie and James were judges and 1st. 00:46 We had the tile. 00:52 It was integrated with the ring doorbell remember so you could remotely trigger your doorbell OK? 00:52 What we loved about that. 00:58 When was the act it out use this in their user scenarios right so one was you could trigger it remotely if you needed help. 00:59 Somebody come out and help with the groceries. 01:06

I know you trigger in case you're getting mugged in dangerous we love that. 01:09 What we were a little concerned about was the misuse you know you trigger it when you're getting mugged in your kids. 01:13 Think you need help with the groceries and they come out so we're a little concerned with that the second. 01:18

One was man's best friend so my little tiny robots and they're able to play on their own and you can feed them different cards and they do all sorts 01:23 of tricks like dance parties and playing bowling and they really are like a replacement for man's best friend. 01:31 You have allergies. 01:35 This is a perfect perfect. 01:35 We also a perfect alternative. 01:37 We also really like the thought that they put into the test plan and then the last one was the. 01:39

Virtual reality that integrated with your phone and it also integrate with the speakers. 01:43 You could listen in here with the other people that were wearing the mask were doing so, 01:47 we really like that. 01:52 I thought it was exciting, 01:52 but possibly dangerous if the children running around the room, 01:54 not being able to see except for this virtual environment and so for various reasons. 01:57 We've decided to award the prize to drum roll please. 02:01

Team two 02:06 man's best 02:07 friend. 02:08 Congratulations. 02:08 Now you'll probably like this talk a little more than everyone else. 02:17 Alright so uh thanks again for all but 02:23 to give 02:25 I 02:25 it up 02:26 do 02:26 for andersa. 02:26 want 02:26 Nana and 02:26 all the organizers the Volunteers. 02:27 Let's give it up real 02:28 quick because. 02:29 I 02:29 think they throw a lot of Great Conference. 02:31 Alright so let's dive 02:34 into this, this uh it all comes from a personal experience. 02:35 It was part of the inspiration for this talk. 02:39

I'm going to start with that story. 02:42 Now I'm a professional speaker with ineffable solutions. 02:46 This is what I've been doing for about 5 years I started my company about 3 years ago, 02:48 so this is this is my job. 02:52 I go around the world speaking on mostly core concepts off skills. 02:54 But before that, I was a software test. 02:57 I started testing in 1993 at the age of 19. 02:59

I dropped out of college and I started testing in the QA Department of CompuServe very old company how you got online back in the early 90s. 03:02 So for the next 25 years I've been a software tester in some way, 03:09 shape or form, I've been in a lot of different roles from manager individual contributor. 03:13 I've used a lot of different tools and technologies. 03:17 Much of my career. 03:19 I spent doing automation, 03:19 both functional and performance automation. 03:21

I've been in a lot of different size organizations from 30 people to 30,000 people like worked as a consultant with 4 different consultancies. 03:22 I've worked as a full time employee in a lot of different methodologies and processes to build software to test software a lot of different techniques. 03:29 I've got a lot of testing experience. 03:35

But there's a few recruiters in Columbus that know me beyond just my resume so sometimes they offered me opportunities that are outside of testing and one such opportunity came 03:38 up 2 years ago, the recruiter called me and said they mean. 03:47

We have an opportunity for you, 03:50 it's with The Commercial Realty company and they they've recently merged with another company, 03:52 so there's a clash of people and cultures and processes and technology and there's chaos and they really need a small team of people to come in and do some 03:56 business process analysis look at how they run their business do some business process improvement. 04:05

Make it better and also right do some business process documentation write down document all the things that they do as part of their business. 04:09 Are you interested? 04:16 I said, 04:16 yeah through my name in the hat. 04:17 You know we'll see where it goes 2 days later. 04:19 The hiring manager called me and he said. 04:21 Hey Damian, I've got a chance to look at your resume. 04:23 I went to your website read. 04:25 Some of your blog post, 04:26 alright good. 04:27

He's done his due diligence since knowing learning a little bit about me and he says so I have a question in a concern. 04:27 My concern is that after reading your resume and looking at website it looks to me like you're just a tester. 04:33 The correct response. 04:41 He says my question is, 04:41 do you think that you can do this job? 04:46 That question kinda hung uncomfortably in the air for a moment. 04:49 And in a moment of inspiration. 04:52

This is how I answered I said, 04:54 well what if I told you that 25 years ago, 04:56 I started learning refining honing certain skills attributes abilities things like process analysis looking at how processes work figuring out the in's and outs. 04:59 Process improvement looking at these same process and say, 05:06 Oh, this is this could be done better looking for gaps and holes process documentation. 05:08

I've been doing this for 25 years getting better and better at writing down the way things work. 05:12 But I've been doing all those things in the testing. 05:17 I've been doing test process analysis test process improvement test process documentation. 05:20 So if I understand correctly. 05:25 All you're really asking me to do is change the context of business. 05:26 Justice League. 05:30

So he laughed and hung up the Phone know 05:30 know know know know you like that answer thankfully and I 05:35 got the job and it was a very small team of people I thought I added a lot of value to the team it would epilogue is it went very 05:38 well we analyzed the way they did business we offered some improvements we documented this company been in business in 40 years and never had a documented soup to nuts 05:47 A-Z documentation of how they do business. 05:55

So that's the story and that story, 05:59 I told for a few reasons number one. 06:01 It inspired this very talk. 06:03 More than that, but also I'll be referring back to it several times so. 06:04 How am I going to go back today, 06:09 I'm going to talk about unjust in yourself the labels that we put on ourselves? 06:10 What do they mean and what can they need to have ourselves into others. 06:14 I'm also going to talk about anxiety? 06:17

How can labels cause anxiety and what can we do about it and then I'm going to talk about rediscovering who you are who you are right now. 06:19 The as is helping you figure out how to figure out who you are 2nd. 06:25 I'm going to talk about to be who you might be in the future your potential value. 06:28 Now, if you look down you might see some labels on the table hello. 06:33 I'm so everyone grab. 06:37

One of those, 06:37 and there's uh some markers under so I can pass out you can use the markers to fill out the labels you can keep the markers and what I want 06:38 you to do is write your name on it right your job title and write your company. 06:46 If you're between jobs between companies. 06:50 Maybe write your last title your last company and I know that this information. 06:51 Much of it is on your name tag anyway. 06:55

That's hanging around your neck but humor me and fill these out. 06:57 So while you're filling that out, 07:00 I'd like to get to know some of you first of all. 07:03 I'm curious? 07:06 How many locals do we have in their own anybody local from New York alot OK. 07:06 Sir Oh Oh you should've looked up now now you've looked up and. 07:11 I picked out of the crowd what's your name. 07:16 From everyone 07:18 say Hello TomTom, 07:19 you're from 07:21 New York. 07:22 Is that born and raised? 07:22

New Jersey OK, so you work in New York right you know something about New York, 07:26 so you hear enough that you know. 07:30 OK, it's the Big Apple? 07:33 What is that? 07:34 What is New York the Big Apple? 07:34 So OK. 07:41 Does anyone know what Big Apple means with New York? 07:41 Don't so they call New York. 07:46 the Big Apple. 07:48 We don't even know why that doesn't. 07:48 Tell me anything else about the city. 07:50 Maybe they like fruit here, 07:52 I'm not sure. 07:53 It's called the city that never sleeps. 07:53

Then he went out late last couple days, 07:57 finding this to be true, 07:59 perhaps so if you never been to New York and you don't think about New York. 08:00 We've got the name New York. 08:05 Maybe you've heard that it's a Big Apple, 08:06 which doesn't provide much help maybe city that never sleeps a bunch of insomniacs. 08:08 It doesn't tell you a whole lot about the city, 08:12 perhaps who hears from not New York out of town. 08:14 Hi what's your name? 08:18

Then everyone 08:18 say Hello Ben Ben Where are 08:20 you from? 08:23 Seattle my brothers in Seattle lovely so tell me something interesting about this Seattle have a nickname. 08:23 The Emerald City, so it's odd. 08:30 Or green OK, so it's a green very lush city is at it. 08:34 Tell me something else interesting about Seattle back. 08:38 The Space Needle. 08:43 The world's fair rides, 08:43 the Space Needle that really tall thing. 08:46 Not that tall compared is taller than I am and I'm six one so. 08:49 OK. 08:56

Ah. 08:56 So make it a tourist draw right OK. 08:56 So now if you know, 09:05 nothing about New York. 09:07 You know that there's apples insulated, 09:07 Apple somehow and they never sleeps in Seattle is very green and has this tall structure. 09:09 That's not actually that's all but it's not so. 09:14 You learn a little bit about cities just by the names of themselves, 09:17 but not terribly much myself. 09:21 I travel around the world and I am from Columbus. 09:22

I want to travel around the world often times, 09:25 I tell people until Columbus immediately blank stares. 09:28 I have to add comma. 09:30 Ohio and sometimes comma, USA to help out a little bit so Columbus does anyone know anything about Columbus. 09:32 Little bit over, there probably something about what's your name. 09:39 Arena everyone say Hello Arena, 09:43 What 09:45 do you know 09:45 about my 09:47 hometown? 09:47 You're correct you do know something about Columbus. 09:47 That's right. 09:56

I wonder how much longer will be named after Columbus. 09:56 We'll see. 09:59 We'll see about that, 09:59 so Columbus actually has some nicknames too. 10:01 It's called cap city because it's the capital city of Ohio that tells you a little something about it called the crossroads of Ohio because Interstate 70 and 71. 10:03 Criss cross right there. 10:11 Ohio so it's called the crossroads of Ohio. 10:11 It's called Arch City 100 years ago. 10:14

There's arch is that went through one of the major thoroughfares of downtown Columbus and they carried electricity up and down that's how they got electricity on these arch is 10:16 so it's. 10:24 Archer city if you don't know anything about Columbus. 10:24 We heard these nicknames. 10:28 You might say Oh, 10:28 it's the capital and it's working roads cross and they have some arch is there. 10:30

Sometimes it's called Cal Town, 10:35 which I think is more of an insult really than a nickname. 10:36 But names themselves don't tell you very much about the city is labels themselves don't tell you much about Columbus and Columbus actually has a lot of interesting things about 10:40 it, Columbus is such a diverse population. 10:49 It's called Test Market USA. 10:51

A lot of companies will test their products and services in Columbus because the way that the consumers respond to that product or service in Columbus is often how it 10:53 will play in the rest of the United States. 11:01 Columbus has more people population size in Cleveland and Cincinnati combined. 11:04 The largest city in Ohio is the 15 largest city in the United States. 11:09 Columbus is home to the Buckeyes Oh, 11:13 H. 11:15

Oh, the proper response to that 11:15 is, I Oh 11:20 alright. 11:22 The Buckeyes play at the horseshoe the Ohio Stadium, 11:23 which is the 3rd largest stadium in the United States, 11:25 4th largest in the world holds 110,000 people for college football. 11:28 Imagine that Columbus has a world class zoo because of Jack Hanna has a Wonderful Symphony. 11:31

There's a lot of things about Columbus, 11:35 making an interesting alot of things you didn't know about and you can't know about by knowing that the capital or arch city or test market USA. 11:37 The Columbus is a lot of things about it that just the labels and names don't tell you. 11:45 The Columbus is more than that, 11:49 but what about what else here. 11:51 We are at the test leadership Congress. 11:52 How many testers do we have in the crowd that I show a hands. 11:54

Lots of you alright apparently you're at the correct correct conference here. 11:58 How many liters would you label yourself a leader in some way, 12:01 shape or form? 12:05 Or, a lot of hands good? 12:05 How many congresspeople do we have? 12:08 Maybe maybe they're using a different meaning of that work. 12:12 But here we are at the test leadership. 12:14 Congress and certainly I've been here, 12:17 a day and a half and I attended a lot of great sessions. 12:19 There's a lot of content. 12:22

I've seen it's not extensively for testers or leaders is presented at a test leadership Congress conference and is presented 2 testers and leaders, 12:24 but arena you had the wonderful talk earlier. 12:31 Lena. 12:36 Sorry right direction wrong name. 12:36 Lena sorry you had the wonderful personal journey your story about how you got into Qi really like that. 12:39 A lot now that was about getting into QA. 12:44

He smokes a lot of tests and leaders out here, 12:46 but I also think that her story would resonate with people that aren't tested. 12:48 Um um Jordan, an edit you had a session yesterday where you played a lot of games into the black black stories. 12:53 Those were 2 testers and 4 testers but it could also be useful for people that aren't festers release right. 13:00 There's a lot of content. 13:07 I've experienced this week. 13:08 It is not necessarily 4 testers or leaders. 13:08

So this label tells you a little bit about it, 13:11 but it doesn't tell you all about it. 13:14 So cities can be more than that conferences can be more than that? 13:17 What else can be more than that. 13:20 My name is Damian and I'm a speaker of ineffable solutions. 13:23 I've already told you that you know that and I've also told you that I'm a tester as well. 13:27 I call you. 13:31 I started testing in 1993. 13:31 So I'm also a tester. 13:33 I think that's a reasonable label. 13:34

Did you know that I'm a conference organizer? 13:36 In Columbus, Oh, I organized the way or the highway conference. 13:38 It's in February. 13:41 So we're in our six year. 13:41 Now I'm also an improviser. 13:44 I have over 12 years of comedic improv experience like whose line is it anyway, 13:45 performing on stage, something from nothing. 13:49 I'm an actor being an improv got me into acting. 13:51 Some of the people in improv or local playwrights and they wrote. 13:53

Some plays and they cast mean it so I'm an actor as well after acting in several plays. 13:57 I wondered if I could do it myself, 14:01 so I wrote a play, 14:04 I'm a playwright my plane has been produced in New York in Pittsburgh and. 14:05 Columbus I'm an artist, I've been drawing since I was a child. 14:09 I drew all the slides today, 14:13 mostly I just draw for family and friends for fun. 14:14 All of these things related to me being an author. 14:17

I wrote a children's book that introduces children to the idea of improvisation on 14:21 the son and his sons in here, 14:25 yeah, I'm a 14:27 son. 14:28 I'm also a brother. 14:28 I have a younger brother that lives in 14:29 Seattle. 14:32 So I'm a brother as well. 14:32 I'm a husband, I got married 15 years ago. 14:34 OK to be fair, 14:39 I'm a divorcee. 14:40 I think 14:40 did not did not go well. 14:41

That was very 14:43 good news. 14:44 short, 14:45 I'm a husband. 14:45 but 14:46 Again, 14:46 I got married again and 14:46 things are much better now, 14:48 so yes, please. 14:49 I am a husband and now I'm a father. 14:49 I'm a father to Alina, 14:52 who is 8 years old. 14:54 Oh, she's such a cute little time sink. 14:55 I'm a father again. 14:57 Zachary just turned 6 years old. 14:58 He's another love of my life. 15:00 I'm a golfer any golfers in here loopers. 15:02 Alright me too. 15:04 I'm not very good at. 15:04

It may be more accurate to say I'm a person who plays golf. 15:06 I'm around or anyone ever heard that word around or mean poker player. 15:10 I love playing poker with 20 years. 15:14 I'm a gamer. 15:16 I've been started on TRS 80 color computers, 15:16 where I learned basic and I started gaming long time ago, 15:20 I'd still game today. 15:23 I'm confident I'm feeling 15:23 very confident right now? 15:25 Yes. 15:26 As well, I'm 15:26 very nervous, so I'm hoping 15:28 you're enjoying this. 15:30

I hope this is going well, 15:30 something that kind of 15:33 describes someone that's confident and nervous an ambivert. 15:34 I'm neither extrovert or introvert. 15:36 I often display characteristics of both. 15:38 I'm 15:40 curious. 15:40 I think Curiosity is an important aspect for being a tester. 15:40 Curiosity is important aspect for being 15:44 a human I'm passionate. 15:46 Self absorbed. 15:46 OK. 15:50 Thank you. 15:50 Alright, thank 16:02 you Anders I am self absorbed 16:03 right now, perhaps. 16:06

Sometimes you label yourself and sometimes others 16:06 label you in ways that 16:10 you might not like. 16:12 Now. 16:15 This silly demonstration is to show you that each and everyone of these labels is absolutely accurate. 16:18 It's true. 16:23 I am all of these things but more importantly, 16:23 I'm all of these things together. 16:26 If somebody recognizes me and says Oh you're a poker player, 16:29 you're around or your brother. 16:31 I am that but that's not all that I have. 16:32

So there's a parable that kind of speaks to this idea as well. 16:35 Variable of the blind man in the elephant in Old Indian Para, 16:38 but if you're not familiar with it? 16:41 Yes. 16:43 Oh is it covering the mic. 16:44 See I'm I'm unaware apparently too. 16:46 Alright can you hear me again? 16:49 Alright so let me describe how this parable goes in case you're not familiar with it. 16:51 There's this elephant. 16:55

You See and there's 6 blind guys and they never seen an elephant for obvious reasons, 16:55 but they've never encountered an elephant. 17:00 They don't even have the concept of what an elephant is so one day. 17:01 These sick blind people. 17:04 They first time encounter an elephant and one of them touches. 17:04 The elephants trunk. 17:08 Another touches detail one touches decide when touches the leg and they touch the elephant in various places. 17:08

Afterwards, they get together and they say So what exactly is an elephant and the first person to touch the trunks as well. 17:13 An elephant is very much like a snake. 17:18 And the person that touched the tail, 17:21 said no. 17:22 No, you're wrong, 17:22 an elephant is much like a rope. 17:23 And another one that touch the ears that an elephant is like a fan another touch the trust said no. 17:25 No, you're all wrong. 17:30 An elephant is like a sphere. 17:30 An elephant is like a tree trunk. 17:32

It's like a wall each one of them was absolutely correct, 17:34 but nothing was politically correct. 17:37 They only saw a small part of the picture. 17:38 Now, this is an old parable but I have a more recent story that comes from personal experience again. 17:41 It kind of is along the same lines as I said, 17:46 I'm an artist and I mostly do it for family and friends now and my young nephew came to me one day and said Hey uncle, 17:48 Damian will you draw me a picture? 17:54

I said of course, Peter would you like me to draw he said you draw me a robot please? 17:56 Yeah, Peter I'll draw you a robot I got my panties wait wait. 18:00 No, I've changed my mind, 18:03 actually I want to pirate Romeo Pirate I said, 18:04 Alright Alright Pirate. 18:06 All right Peter. 18:06 Alright so I started to draw the biggie. 18:11 So no actually. 18:13 I do want the robot robots are cool. 18:13 No actually I want to Pirate. 18:15 No actually uncle Damon, drawing the pig no. 18:16 I want a robot. 18:17

I want to Pirate. 18:17 I want to. 18:19 I want to roll. 18:19 But I want to cry. 18:20 I'm going to pick and this is how young nephews do. 18:21 They're very indecisive. 18:23 So I said Peter stop and this is what I drew it. 18:23 He loves the picture as you 18:31 do right. 18:33 Now that's a 18:35 silly story, but it also reminds me when I look in the mirror do I see a robot or a pirate or a pig or do I see a robot 18:36 pirate pig? 18:43 Oh, I see myself as just a speaker a tester a father a son. 18:43

A golfer or do I see myself is all of those things at once? 18:48 It's a holistic picture that's important. 18:52 So somebody else that speaks to this idea of looking at yourself in multiple different ways, 18:55 and labels have something to say about labels. 19:00 This is guy name, there, 19:02 we go Soren. 19:04 Everyone 19:04 say Hello Soren, you 19:05 actually did that 19:06 all right, so this is Soren. 19:07 Kierkegaard essentialist philosopher and something he said. 19:09

With regards to labels is once you label me, 19:11 you negate me. 19:14 I love this phrase. 19:14 Now he had something in mind when he said it so this is my interpretation. 19:16 What this means to me. 19:20 Once you label me, you gave me means labels explicitly give. 19:22 With the implicit intake. 19:25 Explicitly give means if you call me a tester you're explicitly giving me something attributing something to me. 19:25

You might also imply that I'm not a developer or that I'm not a golfer or that. 19:33 I'm not a leader and that might not be true, 19:38 it might be true but it might not. 19:41 Might imply things that are not necessarily true so once you label me, 19:44 you negate. 19:47 I love this phrase because it really brings home. 19:47

The idea that when I'm labeling others or their labeling me are they see me in a holistic view or they see me in one particular way, 19:51 and implying other things about it may or may not be true. 19:57 There's one label, I'd like to talk about it comes from my story remember in the hiring manager called me and said they needed adjustment. 20:01 Just as a label. 20:08 In fact, 20:08 all words are labels every word I'm saying right now is a label. 20:10

Each word is a representation of a much larger idea this is like dictionaries. 20:14 You're full of labels and the associated mean? 20:19 The words are labels aren't bad they're not inherently bad they can be used for good. 20:22 You can deduce for classification categorization. 20:26

For communication every word I'm saying is a label and I'm communicating with you, 20:30 but they can also be used to stereotype to limit to restrict The Smiths so there's nothing inherently wrong with labels that they can be used for good and bad 20:34 things. 20:43 Let's talk about just they did a study in 2011 of the Oxford English. 20:43

Corpus all the 2 billion words in the English language and they found out that just was the 57th most common word in the English language. 20:47 57th most common word Why is that because it's a very versatile word just has a lot of different meanings it as an adjective it might mean something that's morally 20:56 right something that's good or fair. 21:03 It was a just decision. 21:05 As an adverb it can modify as nearby. 21:07 Where was the keynote. 21:10

I was just over there at Justin mean recently? 21:10 When did you see the keynote? 21:14 I just saw it? 21:15 About precisely exactly the keynote was just what I needed with it. 21:15 Quite very as emphasis would you like to keynote it was just wonder? 21:23 Possibly, perhaps did you put this is a keynote going to be good for you and just might help. 21:28 But there's another meaning of just only simply nearly if you like the keynote. 21:34 Just OK. 21:39

Now that's The One I want to focus on I hope you're not walking out of here, 21:39 saying that by the way. 21:44 That was the meaning of just when that manager said. 21:45 You're just a test. 21:48 He didn't mean exactly precisely recently. 21:48 He met you're only you're merely attested. 21:51 He was only seeing one part of. 21:53 And categorizing pigeon holing. 21:56 You know what that did that caused me anxiety. 21:56 I wondered is right. 22:01 Maybe I am just a test. 22:01 So let's talk about anxiety? 22:04

How many people here have ever felt afraid. 22:06 Yes. 22:10 Now I'm not sure if I saw every hand go up and I can only assume that those who 22:10 didn't raise their hand or afraid. 22:17 So OK to be fair, 22:21 anxiety and fear of using the words interchangeably, 22:23 but there is a meaningful difference. 22:25 Fear is about objective real threats real danger. 22:27 Where on the other hand, 22:30 anxiety has a couple different definitions. 22:31

The 1st is worrying about something with an uncertain outcome. 22:33 So where fears about certainty anxieties about uncertainty think if I'm about to go on a nature hike I might tell my wife. 22:37 I have anxiety because there might be a bear on the height. 22:45 It also might not be a bear, 22:49 but there might be a bear and it's causing the anxiety now. 22:51 If I take the high? 22:54 Can I come across a bear then? 22:55 It's property? 22:56

Feel fear because it's an objective real imminent threat? 22:56 So there's a difference. 22:59 Now, 22:59 why is this interesting sometimes the symptoms of fear and anxiety can be very similar you start to sweat in your palms get sticky in your stomach gets tight your 23:01 throat gets tight so sometimes you feel like Oh. 23:10

I'm afraid but actually it's just anxiety and what's interesting about this is when I started feeling anxiety from being pulled in just a tester and I started learning more 23:12 about it and looking up definitions. 23:21 I realized maybe he's wrong. 23:22 Whenever I'm feeling anxiety if I'm aware of it, 23:24 I said, you know what maybe that bad thing is not going to happen at all. 23:27

I don't know that there's a bear, 23:31 it might not be a bear that helps me better deal with my own anxiety, 23:33 but this is something that's worked for me, 23:37 it might work for you as well. 23:39

What's also interesting is another definition of anxiety desire the first one, 23:41 is worrying about something the second definition is desiring for something to happen or to do something seems almost paradoxical how you can worry about something while simultaneously desiring for 23:44 that thing to happen. 23:52 Seems weird right, 23:52 I'm afraid that there might be a bear, 23:55 but also in the sense that people to see it. 23:57

So I'm not the first person to realize that there's this weird relationship between desire for something and worrying about something back to a certain character guard again. 24:01 He calls it. 24:11 The dizziness of freedom. 24:11 He says that in concept of anxiety 1844. 24:13 He says the dizziness of freedom. 24:16 It's a paralyzing possibility looking into the boundlessness of your own existence. 24:18

John Paul Sarte, another existential philosopher, 24:22 said when you realize that you can and must label yourself. 24:24 You realize your true potential and have a dizzying effect. 24:29 When you think about all the things that you are right now and all the things you can be. 24:33 It concealed kind of distant and this image is the metaphor that they use. 24:38

He talks about standing on the edge of a tall Cliff for a building and that feeling of looking into the boundlessness of your existence and understanding. 24:41 You have the freedom to stand or to jump to dizzying effect and that's what you feel when you have anxiety. 24:48 But just like you can jump you can also choose to stay put after freedom. 24:54 It's about uncertainty so this is help me better deal with uncertainty. 24:58

Now it sounds kind of daunting uncertain sounds like a scary thing, 25:01 but Sorry to the rescue again, 25:04 he says for those that understand uncertainty. 25:06 That's not about things that are absolute happened that things that might happen. 25:08 He says anxiety becomes a serving spirit that against its will lead you where you wish to go. 25:12 So, sometimes when I start to get those sweaty palms and my throat gets tight and I say, 25:17 Oh, boy, I'm feeling really scared. 25:21

I was like wait is it is it fear or is it anxiety. 25:23 Think it's anxiety 'cause I don't know that this bad thing is going to happen. 25:27 Maybe I should go towards that bad thing rather than flee from it. 25:30 Maybe there's something fantastic in that direction. 25:33 I should do that thing like take a job with a Realty company doing business process analysis. 25:35

So this has helped me better deal with anxiety better recognize it and better deal with it understanding. 25:41 It's about uncertainty in it. 25:46 So you can actually go towards that thing that's making me feel like. 25:47 I'm not the first person to recognize the importance of facing your anxiety. 25:51 This is Kent. 25:54 Beck creator of extreme programming. 25:54 He wrote a blog post recently called publish everything parenthesis pretty much in that blog post. 25:56

He says the times. 26:01 I've avoided publishing it has been because of fear of rejection or fear of judgment goes on to say if I had listened to my fears 26:01 my readers would have missed out on an important message. 26:09 Now I would have preferred if we use the word anxiety rather than fear because he didn't know that he would be rejected. 26:13 He was anxious about being rejected people might reject him, 26:19 but they also might not in my judgment. 26:21

They might not judge. 26:23 So I think anxiety might be a more proper term, 26:23 but the spirit of his statement is absolutely true. 26:27 Don't listen to your fears don't listen to your anxiety or at least be aware of them and sometimes go towards them. 26:30 Now, some of you might be thinking listen, 26:37 Damian and 22 years old. 26:39 I've got plenty of time to figure out who I am and some of you might be thinking listen to me and I'm 52 years old. 26:40 I know who I am already. 26:45

I don't need to re label myself, 26:47 I say rubbish. 26:48 This is a chart from out of it all. 26:48 They make infographics and this particular chart, 26:52 too late to start what they did is look at the biographies of the Top 100 founders of Ford's biggest companies list and they looked at who they are, 26:54 and more specifically how old they were when they found it in very successful companies. 27:02

Now, for instance, Sam Walton was 44 years old when he founded a Walmart one of the largest and most successful companies in the world 44 years old. 27:06 Now the purpose of this particular chart was to show that there's so societal expectations about when you can succeed you have to be young. 27:13 You have to be in your 20s when your past a certain age, 27:20 you can't succeed. 27:23

That's the purpose of this chart that we're trying to show never too late to start but I think there's another thing that I take away from 27:23 this there's a good chance that when Sam Walton was thinking about founding Walmart, 27:30 who might have been feeling anxiety. 27:34 You might have had to re label himself and. 27:35 Think about who he is. 27:37

We might have had to face that anxiety and go towards it and what if then Waldman said it's too scary to start a big company like that. 27:40 I'm not going to do it, 27:45 we might not have had Walmart this might have been bad. 27:46 So So what who cares 27:51 Damian. 27:53 This is the why who cared so unjust yourself, 27:53 you're not just any. 27:56 You're more than that consider the labels that you put on yourself. 27:56 Each one of them might be true and accurate. 28:02

But all by itself, it might imply something that's not true explicitly gives while implicitly, 28:04 saying something value use anxiety to your benefit goat ordes that thing that's making you feel nervous or anxious it might be something fantastic at the end and don't forget. 28:09 It's never too late don't wait do this exercise today. 28:17 Re label yourself to figure out who you are, 28:20 and who you can be. 28:23 Remember you are or the net thank you. 28:25

No no no, I'm halfway. 28:31 I'm sorry that's the first half, 28:34 OK alright so 28:37 there's there's more sorry. 28:38 OK so OK, so now, 28:42 what Damian perhaps I've convinced you in your on board that 28:43 this whole idea of relabeling and reassessing who you are is important. 28:46

So So what can I do about as I said this is inspirational motivational not intended to be instructional with step by step types of things that said, 28:50 I will offer some suggestions that have been useful to me as I've done this to myself, 28:57 and if your context is similar enough that might be useful to you. 29:02 So we already talked about adjusting yourself labels anxiety. 29:06 We're going to re discover who you are right now as is an in the future to be. 29:08

I'm going to uh there's a lot of different models. 29:14 If you wanted to perform this exercise and put these labels all over yourself physically or metaphorically. 29:17 There's a lot of different models that people have used to label themselves. 29:21 This is a model that I've come across it was useful to me, 29:24 so they've divided up, who you are into 3 different categories. 29:28 One is attributes. 29:31 These are things that you are. 29:31

You're curious your humble your passion. 29:33 It you're funny. 29:34 You're dependable as part of who you are. 29:34 These are typically things that can be developed in learned but it's very difficult to do that. 29:37 If someone's not empathetic it's hard to make an unhappy empathetic person. 29:42

Unpossible board more difficult more difficult, 29:45 especially when compared to knowledge easier to learn things like I know jira or I know how to juggle or I know how to fix a car Ranger do this 29:46 is things that you know the final category is skills things that you do now. 29:54 Oftentimes, a skill is just an application of some attribute or some knowledge and really these categories don't really matter that much. 29:59 It might be reasonable to say. 30:04

I've read a book. 30:06 I've read several books and I've watched videos an I have knowledge of how to juggle. 30:06 I know where to put my hands and where to throw the ball so I have that knowledge. 30:11 And then it might say I taken that knowledge and I've practiced and I I can juggle. 30:17 It's something I can do I can juggle and then if someone sees me and says Damian? 30:21 What are you? 30:24 When I put on another sticker and it says I am a juggler? 30:24

So does it really matter whether I classify juggling is knowledge attributed skills. 30:29 Not that much. 30:32 But this model has helped me think through all the different attributes knowledge and skills that make me Damian and so when I'm trying to label myself. 30:32 I think is what attributes do I have that? 30:40 Make me need? 30:42 What things do I know that make me meet? 30:42 What things can I do that? 30:45 Make me. 30:47 So here's a kind of word cloud type of thing. 30:47

It's a different attributes knowledge and skills briefly look at this and I want you to think about you and your professional job. 30:51 Whatever it maybe think about if you use one or more of these things I'd like you to stand up? 30:57 Hooray. 31:06 This is this is what I wanted to say good alright so all of you use one or more of these different attributes knowledge and skills in your job 31:06 you can go ahead and sit down? 31:16 In 31:18 the blue hello Sir, what's your name. 31:18

You got everyone say Hello, 31:21 Igor, Igor. 31:23 Tell me which one do you see up there that you 31:23 use in your job and tell me why? 31:26 Honestly, what are you? 31:30 What's your personal title? 31:30 What do you do? 31:32 Technical Test Daniels how is honesty important effect? 31:32 Let's move on 31:41 no eager you think it's 31:42 important to be 31:45 honest as a technical testing. 31:46 OK, I think I agree with that. 31:53

OK, excellent uh let's see Amy you just gave a wonderful talk could you pick one of these. 31:59 I saw you stand up so you must you must have one of these that applies to jobs and you pick out one of these and tell me how it's 32:03 important your job. 32:10 Cooperation Wise cooperation or do it. 32:10 Yes, unless you're a one person team right. 32:25 We usually work with others and cooperation in some skill that is a good thing to possess if you're working on teams? 32:27

Absolutely. 32:33 So I'm sure that it's very similar for the rest of you. 32:33 You're looking at these different words and you're thinking of ways that these are important to you and your job well. 32:37 Guess what I did I went to Google and I Googled absolute necessary skills attributes knowledge or the? 32:43 And I found lots and lots of articles and blogs and opinion pieces and it was lots. 32:50

And lots of suggestions of different things that to make you a successful VA. 32:54 You gotta be this, you gotta have this we gotta know this. 32:57 But something floated to the Top things like critical thinking. 33:00 You can't be in successful VA. 33:03 If you don't have critical thinking skills. 33:04 You can't be a good VA. 33:06 If you're not empathetic to the customers that you might be dealing with you can't be a good VA. 33:07

If you're not good with negotiation, 33:12 you have and take with requirements. 33:13 Well guess what else I did I Googled absolute necessary attributes knowledge and skills of an architect. 33:15 Same thing you can't be a good architect with empathy empathy without analysis, 33:22 visual modeling absolutely. 33:28 Guess what same thing for plumber. 33:28 So if things go badly with your career right now, 33:33 you have a fall back OK. 33:36

The point is these are transferable skills is a very abstract general type of skills that can easily move. 33:39 One context to another weather be a a tester a technical test analyst a plumber these are things that are probably important to making you succeed in that particular job. 33:46 So this is a T shape model. 33:57 It started in the 80s with McKinsey and company and they said. 34:00 This is how we model. 34:04

People now to describe this model, 34:05 the Top bar there represents the breath of someone's knowledge all the different things that they know, 34:07 and the vertical part of this team represents the some piece of knowledge, 34:13 something that they know, particularly well their expertise. 34:17 Well, this particular model is good. 34:21 It helps me better visualize what a person looks like. 34:22

But it's not great because most people are better are good at more than just one thing so in 2012, 34:25 Ashley Friedlein expanded called it the pie shaped person. 34:31 It's about people still know a lot of different things. 34:34 But a good. 34:36 A better, 34:36 more robust model, but people in time started adding more and more bars than people are good at more than just one or 2 things. 34:39

Now this model right here is called by a lot of different terms generalized specialists. 34:47 Some people call it or specialized generalist. 34:51 Johnny factotum a renaissance person there's a great Ted talk from Emily Wapnick. 34:55 She calls it in Multipotentialites. 34:59 These are people that have multiple skills and talents in multiple things that they're good at. 35:01 You know what this reminds me of this. 35:06 At home. 35:09

This to me is a much better metaphor for person than a key or the other Greek letter π to me, 35:09 this better represents the breath and all the different things that people might know, 35:16 but there's a problem that metaphor is still broken. 35:19 Why is it broken because no one is equally good at all these different things I might be a good communicator but not quite as Empathetic and I might know 35:22 Jira really well, but not very good coder. 35:30

You know what you have to do to fix this metaphor, 35:32 you break the cone. 35:35 Now each tooth in the cone represents some attribute knowledge or skill that you represent this is not mine or 35:35 you giggling on it. 35:43 My broken comb this is not my Jared Spool came up this in Chicago in 2012, 35:43 so this 35:51 is his metaphor, but I really like it goodness sakes. 35:52 It's been a long week, 35:57 huh? 35:59 Lot of missing teeth. 35:59

So with Jerrod support suggested is this is a much more robust much stronger metaphor for what a person might look like in a T or a pie each tooth 36:10 represents some attributes some knowledge. 36:18 Some skill that you possess in the length of that tooth represents how good you are at it how capable how much you know, 36:20 maybe I really am a great communicator. 36:26 But I'm not very I don't know much about fixing engines. 36:28 I'm even worse at Vera. 36:31

But I'm really great at poker. 36:33 These are all the different things and guess what everyone's home looks different. 36:34 Everyone has different attributes knowledge and skills. 36:39 Now you know what else this metaphor is good for so you have to build a team. 36:43

You've identified various and attributes knowledge and skills and said these are the things that we need on this team to be successful and so you find a group of 36:47 people you find Huey Dewey and Louie and they all have their different Combs you say, 36:55 well, he's very good at this thing well and so is Dewey. 36:59 But Luis is not very good at it, 37:02 you start sliding. 37:04 These cones together, 37:04 we can very quickly see where there's gaps and holes. 37:06

All of a sudden what somebody is good at this attribute somebody has this knowledge somebody has this. 37:09 Will this is something we've identified this necessary for the team but neither Huey Dewey and Louie has it. 37:13 We need to train them or find someone that does have it if we determine that that is something important. 37:18 So this is another way to use this model that I found help. 37:25

Moving on this is somebody else has talked about how do you what do you do if you figure out that you have a short tooth and you want to 37:28 make it longer say OK. 37:35 I'm not very good at this thing. 37:36 How can I get better at it this is a Steve Jobs now little known fact founder of Apple. 37:37 So another little known fact you went to Reed College briefly in 2005. 37:42 Five I think it was. 37:46

He was doing a commencement address at Stanford and he was telling the story of his brief experience at Reed College, 37:47 while he was at Reed College. 37:53 He took a calligraphy course we learned how to draw these fancy fonts and then he dropped battery College in many, 37:54 many years later, he found it Apple and made the first the first Apple can see. 38:00 Now what's interesting about it in this convention that address is that while he was designing this. 38:05

Apple computer used his knowledge of calligraphy. 38:10 Built that into the computer. 38:12 Apple was the very first home computer that had beautiful fonts beautiful typesets used his knowledge from calligraphy of Serafin. 38:13 San serif fonts of kerning and he built that into the computer and it was really part of the success of the Apple computer. 38:19 But he said his commencement address. 38:27

You can't connect the dots looking forward will Only Connect them looking backwards. 38:28 He never could have imagined that this calligraphy class at Reed College would have helped him found one of the most successful computer companies some. 38:32 Looking in hindsight, it was very clear to see Oh that knowledge attribute or skill that I had this calligraphy actually did help. 38:39

Now even though he suggests you can't connect them looking backwards, 38:46 it doesn't hurt to try. 38:49 You think that there's some attribute knowledge or skill. 38:51 You wonder I wonder if this thing is important. 38:54 Maybe he took some class in college and like how can that possibly help will probably can't help. 38:56 I'm going to try and demonstrate how it might help you with this old job new job. 39:00 I told you I'm an improviser. 39:05

I'm going to do some improv but I need 3 volunteers. 39:06 I need 2 volunteers to be brave clever, 39:09 witty fast and the 3rd review time. 39:11 Then I get 3 volunteers to come up and help Maine, 39:14 one in the back alright come 39:17 on up here Sir another. 39:19 One right here in the 39:21 front a third one alright round of applause for volunteers. 39:22 Alright your name. 39:26 A projector. 39:28 Allie and Israel, 39:28 Israel Eliana project. 39:31 I give it up for them. 39:31 Another 39:34 round of applause. 39:34

Alright, who wants to be the time keeper here, 39:34 you got the easy job. 39:38 That would help unless you're very, 39:42 very good, accounting, you count to 30 alright. 39:44 So here here's how this game is going to work. 39:48 I'm going to be playing with you alley in Israel Alright. 39:50 We're going to play a game called old job new job or separate over here? 39:53 Are you expert improvisers. 39:57 Will find out. 39:57 So here's how it's going to go. 40:02

I'm going to tell you a little bit about my new job as a tester. 40:03 I just got this new job as a test of it. 40:07 So you got that job and I'm going to tell you about my old job play improv. 40:09 You need suggestions So what I need from you audiences to yell out some occupations, 40:13 not shark diver. 40:16 She was in my 40:19 improv class yesterday and that was a tough one so yellow, 40:20 some occupations. 40:23 What should we make our other improvisers up here. 40:23

Oh my goodness, Fireman I heard. 40:28 Teacher what? 40:31 So what what? 40:31 At a tank commander. 40:36 Ask Oh it went well with uh with Fireman and and a tank tank commander. 40:36 That sounds interesting. 40:44 Alright are either of you fireman or tank commanders. 40:44 That that's 40:50 the correct it alright you will be the Fireman. 40:50 You'll be the tank commander, 40:52 OK, so I'm going to tell if it's 30 seconds. 40:53 I'm going to tell everyone about my brand new job and after that. 40:55

I'd like you to speak for 30 seconds. 40:58 I just wave at me when my times up and you're going to tell everyone about being a firefighter just tell how it is that you know exactly how it 41:00 is to be a firefighter you tell everybody and then back to me and I'll talk again for 30 seconds, 41:06 then over here, you're going to talk about being a tank commander and then back to me for 30 seconds, 41:11 the games over. 41:15 I'm going to be. 41:15

About being 41:18 a testing my new my new job OK. 41:19 Because I'm talking about my new job. 41:23 Clearly, yes, OK Are you ready Are you ready with the timer 30 seconds. 41:25 So 41:28 job. 41:29 my 41:29 I'm so excited 41:29 new 41:30 about it. 41:30 I 41:30 just started you know, sometimes when I test they give me requirements and I push him off to the side. 41:31 I don't care about that. 41:35 Sometimes I just dive head 1st in the application and I pretend that I'm a user's OK? 41:36 What would I do in this situation. 41:40

I don't users don't have requirements. 41:42 So I'm just trying things if I find something interesting. 41:44 I write it down and sometimes that's how I start testing without any requirements at all. 41:46 This using my gut my experience is what makes sense and what doesn't make sense and sometimes that actually? 41:50 I find bugs that way that have nothing to do with requirements at all. 41:54

Oh my God, so sometimes, 41:58 this is a very effective, 41:59 and then I look at the requirements. 42:00 It turns out that the things I was doing can you tell us about being a firefighter? 42:02 Wow. 42:11 Oh. 42:11 I don't 42:23 know. 42:26 Thank you very much. 42:41 I appreciate that I it's not up here on a sticker. 42:41 I forgot to tell you about my old job. 42:44 I was a firefighter as well. 42:46

I didn't put the sticker on, 42:48 but it's kind of funny because I never thought being a firefighter would have an effect on testing, 42:49 but as you said sliding down the pole. 42:53 It is a lot of fun. 42:55 I remember and you know what turns out testing is fun too. 42:57 There's a lot of things that testing. 42:59 I do because they're fun. 43:01 I like finding bugs. 43:02 That's a fun thing going to those Bachelorette parties interacting with 43:02 the customers. 43:06

I get to interact with the actual customers. 43:06 As a tester and I remember seeing the joy on their face when I'm finding 43:08 bugs before they find. 43:11 And they're so appreciative as me as a tester and it turned out that a lot of things from firefighting actually were very similar to testing 43:11 you know a lot of different ways that you fight fires, 43:18 and say, Oh, I'm sorry. 43:20 Tell me about being a tank and enter. 43:22

So yeah, Add and running around the House and the little boy card, 43:24 so long. 43:33 I don't have any work going on. 43:36 Wow. 43:49 And, of course I 44:01 was a tank commander till now is another old job that I had, 44:02 and I really didn't think that it would affect my testing, 44:05 but as you said. 44:08 You know you're home. 44:08 You love panca. 44:10 Many there was tanks all over his house. 44:10

You know what I consider testing alot like experimenting and if you go to my I'm I'm a lifelong experiment or even as a child. 44:13 They give me a toy and I poke and prod and what does this do and I really enjoy testing so much that I just surround myself with it. 44:19 It's the joy of driving a tank that I brought over to testing it's the joy of the job. 44:26

So actually it turned out that being a firefighter and being a tank commander taught me a lot about 44:31 being attested. 44:36 Thank you very much give it up for your wonderful job great job. 44:36 Thank you for keeping 44:41 time. 44:42 A 44:42 ridiculous demonstration a real improv game that we play on stage old job new job. 44:43 But hopefully you get the idea that these transferable skills. 44:48

These high level things whether you realize that calligraphy might or might not be relevant. 44:51 You might not recognize that being a firefighter being a tank commander could help you in your current situation or current context. 44:56 Alright so I'd like to give you a pop culture example of this, 45:04 this is Daniel Larusso from what movie. 45:07 Karate kid good now I'm looking at the age of most people OK. 45:10 We're not talking about this. 45:14 Karate kid, not the next. 45:15

We're not talking about this. 45:16 Karate kid, not the reboot OK. 45:18 The original karate. 45:19 Kid Daniel Larusso. 45:19 Now, if you haven't seen the movie. 45:21 I'll give you a very key scene. 45:22 So Daniel our hero in the movie is being beat up by bullies at school, 45:24 he gets fed up and tired of it. 45:28 So he goes to wise Mister Miyagi and he says Mister Miyagi. 45:30

I keep getting beat up can you please teach me karate so I can defend myself and Mister Miyagi says OK come back tomorrow and will start your training. 45:33 So Daniel shows up the next day and Mister Miyagi says sand my deck. 45:41 He give him some sandpaper and Daniel spelled sends the entire day on his hands and knees. 45:45 Sanding this guys deck at the end of the day, 45:49 he sweaty and tired and Mister Miyagi says Alright Good first day of training. 45:52

Go home come back tomorrow. 45:55 And Daniel comes back the next day and Mister Miyagi says Alright for Day 2 of training, 45:56 please paint my fence. 46:01 Daniel spends the entire day painting this fence all the way around the properties exhausted and sweaty and Mister Miyagi says come back tomorrow tomorrow. 46:01 He said some about waxing his cars wax on wax off all day, 46:11 waxing dozens. 46:15 Ours Mister Miyagi has. 46:15 So at the end of Day 3. 46:17

It goes to Mister Miyagi says Hey Man, 46:19 I asked you to teach me karate. 46:21 And all your doing is having me do your house chores. 46:22 This is this is bogus. 46:24 He says I want you to teach me Karate and Mister Miyagi says I have been teaching for eyeglasses. 46:26 What are you talking about it said strike me and this is the important scene? 46:30 Mister Miyagi goes to strike Daniel and Daniel instinctively does the wax or the painting moving blocks is clutch. 46:35

Turns out for those past three days all the movements of sanding the floor and waxing the car and painting the fence. 46:42 Those were the fundamental movements of karate. 46:48 In fact, he was learning something about Karate even though he didn't realize. 46:50

You might be learning things you might have attributes knowledge and skill in your life right now that you don't even realize or applicable to other areas of your life 46:55 or you might be offered the opportunity to learn something you say? 47:02 Why would I learn this? 47:05 It's very niche is very narrow it might be applicable in ways you can even guess like calligraphy, 47:06 helping you found a computer. 47:11

Now, this is Kevin O'Leary from Shark Tank or Dragons down depending on where you live and he also recognizes the importance of learning new skills and talks about his 47:13 time in college and obviously he learned a lot from Business School. 47:21 But he also says the boat. 47:25 The more skills. 47:26 I put in my toolbox. 47:26 The greater my chance of success. 47:29

He says he learned a lot outside of class socially interacting with other students learn a lot just from living on campus and as he learned an gained more tools. 47:30 We put him in his tool belt. 47:39 He says that contributed to his success. 47:41

So think about all the different things that you do things that you can learn from others like Mister Miyagi things that you could learn from your environment like Kevin 47:44 O'Leary on campus think about those different knowledge attributes and skills increase your tool belt as you never know how they might be used. 47:51 So what? 47:58

So who cares Damian so identify who you are figure out who you are visualize it using one of these models whether it's the T or the pie 47:58 or the broken comb, perhaps if that helps you visualize who you are, 48:04 and where you have small teeth in which teeth you can make bigger identify who you can be. 48:07

You say I have a small tooth in this area and I want to get better at it connect the dots figure out what things you do in the past, 48:11 it can help you in the future. 48:18 Try and look forward and say, 48:19 I think that this thing I know now, 48:21 what might help me someday in the future. 48:22 So I want to make that tooth longer and how do you do that you can connect dots from your own experience? 48:24 Or you can learn from you learn from yourself or learn from others. 48:29

Hello I'm you have another label on the table already written down your name. 48:33 Your title and your company this time, 48:37 I'd like you to grab another label in a pen. 48:39 I like you to write an attribute and knowledge in a steel and it cannot be work related has nothing to do with your profession. 48:41 Some people when I've done this exercise in the past. 48:48 I've said it's a very difficult exercise? 48:50 How many people read the abstract for this purpose. 48:52

Oh, so pathetic. 48:56 It starts out what do you do very common question when you first meet someone at a networking event or perhaps a bad date very often times 48:56 when your meeting someone. 49:07 That's the 1st question you ask and we just talked about that. 49:07 What do you do and oftentimes the answer people when they look in the mirror that's who they see their professional title Speaker Trainer Technical that's the analyst. 49:12

That's how a lot of people identify when they look in the mirror by their professional title. 49:19 I'm telling you you're more than that. 49:23 This is why I add you write down attributes knowledge and skills that are not about what you do, 49:25 but Who you are? 49:30 Or difficult but more insightful, 49:30 maybe next time you meet someone asked him who they are awkward? 49:33 Absolutely. 49:37 But I ask you did, 49:38 you get any insight? 49:39 I learned the delay is a marksman? 49:39

I did not know 49:43 that before and I would not have learned that if I just asked him what to do and learn about his drug professional instance. 49:43 But by doing this exercise, 49:49 I learned something very interesting anyone else hear marksman. 49:51 But sometimes you make connections that you might not have made otherwise did anyone get to share any insight that you had doing this exercise, 49:55 we're talking about it with others. 50:01

I know it's late on a Friday alright. 50:06 Let's finish this up consider your labels consider the labels that you put on your cells consider the labels that others put on you like self absorbed. 50:08 You can't control that, but that's how others may explicitly see you less you they might see you in a certain way, 50:15 and labels give while they implicitly take. 50:21

Use anxiety recognize it's about uncertainty and simultaneously desiring, 50:24 something and goat ordes that thing because it that bad thing might not happen, 50:26 it might turn out to be very, 50:30 very successful and wonderful like working in a small team to help make a Realty Company, 50:32 a little bit better. 50:37 It's never too late. 50:37 But don't wait do this exercise today. 50:39 Regardless of your age. 50:41

I think it will help you better understand who you are, 50:41 and who you can be identify who you are visualize it using one of these models that broken comb identify who you can be connect the dots looking backwards, 50:45 it's easier. 50:53 But also try and look forward and say, 50:53 I think that something about me right now might help you get this job in a way that I didn't realize before finally learn from yourself and others. 50:56

You already have lots of knowledge attributes and experience. 51:03 You can use those to make other shorter teeth in your comb longer and learn from others. 51:06 Just like Daniel learn from Mister Miyagi or Kevin O'Leary learn from others on campus learn from others. 51:10 Unjust yourself, you're not just anything on just yourself re discover who you are remember you're more than that my name is Damian. 51:16 I'm a speaker with inevitable. 51:23 Thank 51:25 you. 51:25 Thank you. 51:25

Thank you. 51:25

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