Test Leadership Congress
June 27 2019, New York, USA
Test Leadership Congress
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Christine A. Fisher - Implementing BDD - How One Team is Making it Work
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About speaker

Christine started her career as a high school history teacher, but a switch to software training got her started on a career path in technology where she has held various positions in professional services and development over the past 15 years. Currently managing a team of Business Analysts and Software Quality Engineers at the National Association of Insurance Commissioners, she has found that her roots in teaching are still important to help build and develop a strong team. She's passionate about ensuring functional teams are equal members of the development team and helping define those roles as they change in a DevOps culture.

About the talk

Behavior Driven Development, or BDD, has been a buzzworthy term in the testing and development community for several years. At first glance the elements of BDD seem simple: Testing scenarios! Living documentation! Automation! Reports!

That sounds great; why isn't everyone doing it?

Upon deeper dive, it's obvious the implementation of BDD needs a lot of forethought and planning and that teams must approach it for the right reasons.

This talk will follow the evolution one team is currently experiencing in their shift to BDD. BDD was selected to help them modernize the work that the business analysts, manual testers, and automation testers were doing and to support the larger organization's DevOps transformation.

Why is BDD the right methodology for this and what does the process look like?

This talk will answer those questions and share the preparation, major milestones, successes, and failures the team has encountered along the way. Join me to find out what happens when a traditional organization completely turns their old processes upside down sets out to conquer BDD.

00:03 Introduction: how I went from high school teacher to QA

03:42 We needed to hire a tester and I would just do that

05:42 New opportunities at a new company to manage a team of VA's: I've really jumped into QA world

06:44 My team and how it’s working through a significant process change: BDD is right for us

07:34 The main buzz word: automation, automation, and automation

08:58 BDD: how we were supposed to do this at a new company

10:13 The BDD Book: Discovery – the source of inspiration

10:58 Sharing a few quotes directly from the book with my team

11:39 BDD does not replace classic testing and testing skills

12:25 Additional benefits of using BDD

13:48 A beginning: we were starting to automate tests

14:36 If you're changing something make sure that you're doing it for the right reasons

14:59 Entering the DevOps transformation

15:39 National Association of insurance commissioners: we're not a software development company

16:55 We weren't going to change the people – we were using new tools, new technologies were doing development in a different way

18:37 The responsibilities of a team leader

19:27 Our journey toward BDD: false start

20:31 The three Amigos meeting: a product owner or a business analyst, a tester, a developer

23:19 The turning point: BDD workshop

26:26 In need of fresh faces

27:46 Writing a business proposal

28:59 Moving forward: a test strategy meeting with the QA

31:23 Next steps: weekly scenario meetings, a tag library, the standardized universal language

32:44 Moved tests to GitLab

33:18 A long-term engagement with the consulting firm

33:53 Sharing some feedback from my team

37:58 Next steps: to continue to get all of our project teams in our team members engaged

39:05 Conclusion

39:27 But I am still a teacher: supporting my team when it needs it

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Welcome. 00:03 My name is Chris Fisher, 00:03 an we're going to talk today about implementing BDD how one team is hopefully maybe. 00:06 Making it work OK and I don't see a clicker in here, 00:13 so you're going to have to excuse me 'cause I tend to wander. 00:15 So I'll probably be over, 00:18 there at some point when I need to be slipping slides so before we get started. 00:20 I just wanted to introduce myself. 00:24 First of all I have my LinkedIn. 00:26

QR code up here so you can scan that from the app. 00:28 Or if you want to search for me on LinkedIn and Christine Ketterling for sure. 00:31 But I would love to connect with all of you. 00:34 Continue having conversations here at the conference or later, 00:36 on, so feel free to do that. 00:40 So let me give you just a little bit of background about how I went from high school teacher. 00:42 To test manager Alright so right, 00:47 I have no idea what I'm doing. 00:49

I'll just tell you guys that right now. 00:51 So I started my career as a high school teacher graduated with a degree in secondary education and taught. 00:55 Social studies for 6 years I taught grades nine through 12. 01:01 Geography government world history USS 3, 01:06 did it all. 01:10 At Let's go team try not to be too impressed by this, 01:10 but I was also the head, 01:15 cheerleading coach OK. 01:16

I know I know yes, 01:16 yeah, we placed 3rd at skate one year that was the best free did with my competitive. 01:19 So I was a high school teacher and when I decided to leave teaching then I went into professional services. 01:23 I took a job training. 01:31 In software and I wish I could tell you that, 01:33 like I really researched. 01:35 What my options were, 01:35 and thought about what I wanted to do. 01:37 But I didn't like that was a fluke. 01:39

I took a job that sounded good, 01:42 but that's fun this entire second karere. 01:44 In it that I've had. 01:47 So when I went into professional services. 01:49 I started like I said as a trainer managed a group of trainers. 01:52 Wrote training and development project management consulting did all of that for quite awhile. 01:55 It traveled quite a bit with that. 02:02

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