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RailsConf 2019 - Walking A Mile In Your Users' Shoes by Jameson Hampton
Developing apps for users in different demographics is inherently differently than developing apps just for ourselves and for other programmers. Understanding the needs of our users and learning to foster empathy for them is just as much of a skill as learning Rails or ActiveRecord — and it’s a skill that’s relevant to all developers, regardless of their ability level or rung of the career ladder.
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