Ryan Green
Commerce Strategy at Adobe
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Adobe SUMMIT 2019
March 28, 2019, Las Vegas, NV, USA
Adobe SUMMIT 2019
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How to Map a Real Customer Journey
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About speaker

Ryan Green
Commerce Strategy at Adobe

About the talk

Topic: Management

Join us Adobe Summit 2020

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Consumer time is one of the most undervalued assets in commerce. In fact, attention spans are getting shorter, all while the number of brands fighting for your attention is increasing. Make it easy, make it fun, make it an experience, make it transparent—simple but critical elements of the commerce customer journey that you need to execute flawlessly. In his Adobe SUMMIT 2019 session, Ryan Green shares the key trends that are reshaping the customer journey and real-life examples of customer journey experiences to help you create exceptional end-to-end experiences.

Learn more about creating exceptional experiences at every point in the customer journey with Adobe Experience Manager: https://www.adobe.com/marketing/experience-manager.html

SPEAKERS

Ryan Green, Sr. Manager, Commerce Strategy, Adobe

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Adobe Experience Cloud gives you the integrated tools you need to excel in cross-channel marketing, digital advertising, audience and data optimization, and more. Explore our capabilities here: https://adobe.ly/2EwYfTW

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