About the talk
Consumers seem to want it all: limitless choice, affordable prices, stress-free shopping — all with a personal touch. How is tech such as AI, robotics and blockchain helping retailers source, manage and deliver the flow of goods consumers are demanding? Are the tradeoffs for these innovations diminished consumer privacy and massive worker layoffs? Two industry leaders weigh in.
Jeremy King, E.V.P. and C.T.O., Walmart
Bridget van Kralingen, SVP, Global Industries, Clients, Platforms and Blockchain, IBM
In conversation with Pui-Wing Tam
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