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Citrix Synergy TV - SYN111 - Desktops-as-a-Service with Citrix

Kireeti Valicherla
Director, Product Management at Citrix
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Citrix Synergy Atlanta 2019
May 21 2019, Atlanta, GA, United States
Citrix Synergy Atlanta 2019
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Citrix Synergy TV - SYN111 - Desktops-as-a-Service with Citrix
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Results-driven marketing professional with a strong background managing cross-functional teams in the development and dissemination of creative marketing. Demonstrates expertise in managing programs from conception through completion, with proven commitment to meeting critical business objectives and exceeding expectations. Effectively build relationships with internal and external customers, with a reputation for providing top-level service.

About the talk

Topic: IT

Citrix Desktops-as-a-Service offering is the simplest and fastest way to deliver applications and desktops to today’s workforce while improving IT efficiency and enhancing user experience. This Azure-hosted solution delivers high-performance Windows desktops and applications as a service to any device from anywhere. Attend this session to learn about DaaS use cases, features and architecture to uncover opportunities where the Citrix Desktops-as-a-Service offering is right for your business.Note: This session will be live-streamed during the event and available for on-demand viewing post-event on Citrix Synergy TV.

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Tell everyone thanks for coming. I hope you had a great Synergy so far. They're welcome to Synergy 111 desktop-as-a-service. 00:03 We talked about it in the Chi No. 6 minutes. Stop. Service in the keynote. So that's the official branding for the 00:13 offering to my name is Kitty Diwali Sherlock on a project manager in the workplace Services team beat. The project has been one of my 00:23 key priorities for the last several months and some very excited to talk about it and show you what it all meant for you guys. So I have with me. I'll 00:32

call Carly you want to introduce yourself Vault team for Citrix and I am also devoted to this project free and I have spent a lot of time 00:42 together working on it. We hope it's something that you guys will enjoy So to get us started see if I can do this, right? I want to show you a quick 00:52 video on the kind of just give you an idea of what Citrix managed desktops is all about. Hopefully it'll play Brigham. 01:02 As a business owner managing and growing your business can be complicated. But your it does it have to be having a simple solution to deliver secure 01:13

apps and desktops globally on any device can be a game-changer Spanish desktops. Is that simple solution with Citrix managed 01:22 desktops. Your employees are free to use the devices. They prefer to get their job done Citrix made of desktops provides them with a secure 01:32 high-definition experience without you having to manage the endpoint your employees also have the freedom to access their work from anywhere. 01:40 Citrix managed desktops is not only simple to set up. But it is simple to manage. and symbol to deliver 01:51

enabling you to focus more on your business than your it Citrix managed desktops lets you skill is needed allow your it to quickly grow 02:05 with your business and you to only pay for what you use give your workers the Fast Response of desktop experience. They expect along with the 02:14 Simplicity. You need to make your business a success find out if Citrix managed desktops is the right solution for you by visiting our website at 02:24 citrix.com for dads. So that makes all the sense to you guys and we're done here now just kidding. I 02:33

probably should have put this in the beginning. If you are a part of your life that we thought we'd love to hear your feedback Korean. I 02:41 look at all the tweets that are y'all hashtag Citrix as so love to hear your feedback, please, you know, as we go through these slides if you have 02:51 some feedback, you know, definitely will have the Q&A at the end. But also if we don't get to you I'm definitely if you hashtag Citrix as I will look 03:00 at it and get back to you as soon as we can. And this is just our legal slide. I just need to let everybody know that you know, this is a product that 03:07

hasn't officially shipped yet. So this is our legal statement to just let you know that what we say when we probably by the time we launched the 03:17 product officially things that we may say here that may not be in in there. So that's are just our little legal statement that I have to put their so 03:25 thank you so that we can get into the good stuff. So as pretty and I as we started working with the with the engineering teams trying to develop what 03:33 is this product going to look like and how it is a Citrix dad solution look like to customer so we came up with for Core Concepts that we thought 03:43

would emulate this service. Number one is obviously simple turn key making it easy for whoever is whoever is managing those desktop has the ability to 03:51 quickly come in and generate a desktop without minimum usage are minimum set up time. Of course secondly great user experience right 04:00 being able to if your if your users don't have a great user experience. They're not enjoying it. They're not going to use it bottom line. So that's 04:10 obviously a staple their first step to the cloud there a lot of customers out there. They're saying I want to go to the cloud and not sure how to do 04:16

that. I'm not sure where the first steps are just may be a good first step for some folks that want to start putting dipping their toes on the cloud 04:23 so to speak but still have the ability to you know, what they're currently using up and running today. And of course like any good dad service, you 04:31 need to have monthly pay-as-you-go options available for customers, especially S&B customers are just starting now. So what we did we came up with the 04:41 service called Citrix manage desktops. We consider it the simplest fastest way to deliver Windows desktop synth apps from the cloud if there's one 04:49

thing I would say one thing I would hope that you would come out of this would be that the service is simple. We try really hard to make this as 04:59 simple as possible for a desktop to the service solution. We hope that we can deliver that and hopefully we'll be able to show you that today. So what 05:06 is it? What is Simplicity look like in our terms everyone that would be turn key again as I mentioned before it needs to be able to provision desktops 05:15 in minutes. Not days not we be able to manage as your capacity within the service now, I don't have to go and take care of the management of my Azure 05:22

Citrix is going to do it for me and they're going to give me a single bill, right? So the be able to have my my Microsoft licensing my Citrix services 05:31 in my Azure Services all in one convenient bill that I only have to take care of you once a month or once a year, whatever whatever works best for 05:39 you. So how does the first person to get a lot of times is how is this service different than your Citrix virtual apps and desktops? So when you think 05:47 about Citrix virtual life and desktops, we like to try to think of it as a flexible robust solution. Give me the ability that you know, not only you 05:56

got hybrid hybrid Services. You have all those features all those different options. They give you the ability to deliver the specific desk top 10 06:03 apps that you need for your for environment where we picked for we like the position. This service is the use case of a temporary desktop or a simple 06:11 desktop. What is that exactly look like and what kind of use case would that be something again that simple that you can quickly spin up or that 06:21 doesn't need a lot of work and there's a car doesn't need a lot of extra complexities involved with it. So, what does that look like this pic? Look at 06:29

a couple of our use case is here that we would consider ideal for this service again bringing to the S & B market in something that we haven't been 06:38 able to do before which is arcore. Bring your own device work from anywhere. Those are key things that we deliver today that customer say yes to 06:46 Citrix because our Enterprise are commercial customers because of those things that they can do with our services now we can deliver that to rsnb 06:56 markets. Secondly pay until next pay as you go. Obviously when you have SMB type customers, usually either just getting started and they have a 07:04

limited, you know limited funding they can't pay for Capital to do a big investment. So this may be another way that they can get started having 07:14 desktops to their front-line workers. Just a basic Windows desktop or in applications. They can deliver to those folks get them up get them started 07:22 get them going and be productive but when we were developing this and we're having conversations with customers one thing that did stand out that a 07:31 lot of our our customers were asking for as well. Is this simple desktop solution that I can say. I just need a simple desktop for a limited amount of 07:38

time. What does that look like again? Temporary Workforce? Look at things like tax season things in the retail Market. We have a Black 07:47 Friday services in the simple sense that you need to just spin up those desktops for a few days and then spend them down when you're done and only pay 07:56 for what you want. Things like developers. You have a project you're working on overseas. Perhaps you need to you need to provide those desktop those 08:05 employees as contractors with Sir with a basic service that they can go ahead and get involved and get their work done. This is a way that you can do 08:12

that mergers and Acquisitions to the big one that we think a lot of times and it's critical when your onboarding another company from your current 08:20 company and you need to provide those workers the quick way to onboard. Here's a way that you can spend up desktop provide it to the access to those 08:29 workers and then spend them down and be done with it. And then lastly business continuity, we don't mean like a full VR solution here. But what we 08:37 see is in the sense of a lot of time we're here from customers and two to three times a year. I have a snow day. My workers can't make it to the 08:47

office when it be great. If I could have a quick ability to spin up a hundred desktops give them to my employees cuz I know they're stuck at home be 08:56 able to let them still stay productive. So these are some of the things that we as we've been developing the project see as some potential 09:06 opportunities here for this service. So what makes this service different than some of the other things that we've offered before I'll 09:13 just go down there pretty quick, but they're very important. Obviously first and foremost. This is the first time we've been offered the main joined 09:23

and onto Main joints desktops, as a part of our services is going to be and I'll get into it a little bit more in the moment. The first time 09:31 we're Windows Virtual desktop specifically Windows multi-session Windows 10 is going to be baked into the services. So now you're going to be able to 09:41 deploy a Windows Virtual desktops through the multi-windows most. Excuse me, all this action Windows 10 right from the services side-by-side with 09:50 other desktop server other stuff options agreed to go get into that a little bit more. Another thing is we're going to make this simple seamless 10:00

upgrade for customers that are S&B their customers are companies growing and they want to move over to the more robust Services. We're going to make 10:08 it seamless and ability to move away from one service to the next without losing a Beat. We're also working to simplify the network connectivity. So 10:15 you have the ability that if you need to go back to saying on Prim as your I'm sorry, I'm from active directory. We're going to make it simple for you 10:24 to connect back and have about services available. Also first and foremost like I mentioned before this will be the first time that you can buy all 10:32

your services directly from Citrix. That means that you're at your capacity. Your license has those things you're going to be able to get them all 10:39 from Citrix. It's going to be a convenient solution. I'm going to give you one bill and make it simple for you. And then lastly the first time that 10:46 Citrix is going to actually provide the Windows desktop image for you that's going to make it simpler to make sure that you're always on the latest 10:55 and greatest version of Citrix and have all the all the patches and updates available for you on a regular basis and Creed. He's going to go through 11:01

that a little bit more as well. So what makes this service different from other desktop to the service offerings that are out there 11:08 on the market number one and first and foremost you get the HDX services that temperature Vibes that high definition user experience that are 11:18 our customers are used to and expect that come from our services. Another thing is just going to be the first time that you're 11:28 going to be able to have your apps and your desktops in one solution. Not you have to have separate Solutions or separate purchase separate things if 11:38

you want to have one for apps on for desktop you be able to manage it from one convenient console. Next the great thing with our relationship with 11:44 Microsoft as we work hand-in-hand with them. We've actually been up to Redmond working hand-in-hand directly with Microsoft what that means is that we 11:53 have great optimization for Azure, we build on Azure. We work closely with them. So the integration between the address Services is excellent. And 12:01 then of course we're optimized for the Windows Virtual desktop at speaking Windows Virtual desktop one great thing. That's come out of our a 12:11

relationship with Microsoft is may have given us the authorization to provide users with the benefits of Windows Virtual desktop. That means that 12:18 Windows multi-session 10, but sorry multi-touch Windows 10 is not going to be available within the service you can sue you can select that service and 12:25 deploy desktop. It's simple as incredible show you a very simple side-by-side with other either a dedicated desktop or other other selections 12:35 make it simple to to do that for you. And then when I sleep I just wanted to point out that some of the benefits to 12:44

our it folks. We've had some customers say where you going to put me out of business. I think they said it have to openly but we feel like this is 12:54 something that will give you the flexibility and the built-up better to be more greater of agility and responsive. We know that today A lot of times 13:01 I T is forced to take care a lot of they get bogged down with a lot of the tasks that happen everyday things like, you know, updates and 13:11 patches and things like that where they have to go around a constantly do those updates. We feel like with us helping you manage those Services. We're 13:20

going to make it easier for you to be more agility and responsive again, the company comes to you and says we have we have a merger and acquisition. 13:28 We need your help. I'm bored those customers. Boom. What about if you can deliver those desktops immediately to those those folks get them up get them 13:36 started again reducing maintenance. You don't have to sit there and worry about am I on the latest Citrix version in Miami? Do you know do I have all 13:43 the patches? We're helping you work to that it again where we have optimization services that are built in there to help you optimize your services. 13:51

Make sure you only paying for what you're using. And then lastly we're going to get make you more productive give you the opportunity to be more 13:59 Innovative, which is what you were. You know, what you really want to do. Anyway, so we hope that the service will help you with that. Oh that I'm 14:06 going to turn it over to 3D and he's going to get into the nitty-gritty on. We can transport so I'm going to do is quickly kind of a layout of the 14:16 core pieces that are used in the service. So as Paul laid out in his first one of his first life the core design principles for us. We wanted to build 14:25

a turnkey solution order. This is the first time your bonding capacity for hosting the world close the app and desktop workload. And also finally we 14:34 wanted to be 81 render that you can come in and get all the pieces necessary to get you a vdi solution going through those Whitaker design principles. 14:42 They're how did they achieve that? So in the first Circle that you see the kortesis? I mean get out the silly Grape Arkansas with Microsoft Word 14:51 containing the letters are core Technologies. The first one being as you're so we're building the solution on top of a seizure. We're not building our 15:00

own data centers to host the workload. All the workload will be hosted in Azure, which is managed by Citrix. So that's number one the second we going 15:08 to take advantage of Windows Virtual desktop. To all the goodness that comes with it. So does Windows 10 mounting sash? If you are entitled to Windows 15:17 10 multi-session, you can use our service too kind of quickly, Delaware. Once it's available. So we're also looking at supporting Ben 10 15:25 single-session as well as Windows 2016. So if you have apps with only run on 2016 today, you can continue to use the service Dell Windows asked to 15:33

2063 Candlewood apt as well as desktop. So that's the second one so far 2016 15:42 we continue to use remote desktop services for the Blind and Technology. In terms of Citrix. 15:52 It is built on Civic Cloud. It's one of the new services on Citrix Cloud you as an administrator you log into cervix. Cloud.com. That's where 16:02 all the code Management Services run. Are you will kick off your deployment? I'll show you the demo for that. And once your deployment is all done. 16:11

You can also monitor all your deployment through that is someone answering service if your family with directors the same technology for that even the 16:21 Management Services is built on the virtual app and desktop services that they're building on the line. It's the same technology there. In terms of 16:27 and users they would use any of the Civic Prospect apt lines that are available for various platforms. So you can use a Windows Mac Linux or 16:36 any of the thin clients even touch your mouth wide is a client from any browser all of those and I'll connect to Citrix workspace photo 16:46

and once a user logs and he sees all his ass and dust of the Dead mr. Provision him and he can easily connect to it and the connection is as all 16:55 heck TX. Paul mentioned to you will get all the goodness of HDX all the broadest device support all the federal support that you have the 17:05 broadest supposedly have the other industry-leading protocol. So you can take advantage of that even the Dominican multi-session and then 17:15 In terms of secure access the Gateway service is included for the HDX proxy is included with the service. So there's no set up additional setup 17:25

required. It just works as you can see it all week or simplicity so you don't have to deploy any confidence to actually get your environment up and 17:34 run. Turn all kind of show you a little more details. But before I walked get into that, I just wanted to show how 17:44 the new offering is different from the current solution. So the first one is the nutritional products virtual apps on desktop. I get most 17:54 of our customers are being used to that tradition long-term solution. You bought our software are in a Perpetual license more to get a partner. You 18:04

probably got it in a subscription license and then you got your downloaded the iso and you were responsible for installing all of these compliments. 18:13 You probably bought it from some when they got the licenses be hyper. Why doesn't all have you have to visit deployed as well as 18:20 managing on a day-to-day basis. 2015 Avalon specific cloud and one of the first services that the launch was a civic virtue labs in Desktop Service 18:29 Ford Explorer has a lot of services are this is just one service with flour last in desktops did 18:39

was all of the core management companies such as the controller the SQL database as well as the Director Studio licensing. Everything was managed by 18:49 Citrix. The workspace was effectively replace the store front so you don't have to run to a friend anymore. And then the netscaler Gateway is replaced 18:57 with accept Gateway server and you're just left with running the bda's and you are you near the clock connectors on the clock and I just helped you 19:07 talk to the services and these videos can run on any hyper. Why is it that they support today as well as any public Cloud. This is the most robust 19:14

solution. I can solve a wide range of use cases complex Enterprise use cases. So if you are one of those customers we continue to recommend that you 19:22 use it. But getting a law of demand from our customers were some of the use cases that Paul mention. Hey, I just need a simple simple 19:31 desktop in the cloud for these types of users and I don't have the time to actually Stitch all of this together myself. Can you just provided a 19:41 desktop-as-a-service solution that I can just pay you and you take care of everything and that's where the specifics managed Desktop Service comes 19:50

into play. So in this case the video is Interceptor Explorer as well. We are managing it for you. And because the desktop is not 19:58 plowed you might be wondering. Hey, how does it connect to my 1880 or other data sources, so we have a few network connectivity options that I'll go 20:08 into detail later. So it will kind of need that simple for you as well. I hope this fly kind of helps. You understand how does differs from the 20:17 existing Solutions? How this is a bit more details architecture. So you might want to kind of dig into what is that cloud looks like at the top. So 20:26

this kind of flight helps you understand the core pieces again, in this case. We are kind of like you don't have to worry about these Delaware 20:35 controllers the database the monster in the new management you why it's it's all in the cloud. It's a new guy best console does realtor.com. We also 20:43 have that baby. I and then the storefront is replaced by what states are you don't have to worry about a Gateway. We have Gateway service. 20:52 We have actually 11 turn on the road now, so he will automatically pick the nearest MARTA presents based on the end-users location to provide you the 21:02

best experience. So that's an advantage for you as well. And then in terms of the video, we now help you want you to fly. You can have a number of 21:10 catalogs and one Catholic calendar event another Catholic NBA 2016. And the rest of you don't have to worry about setting connectors and all of that 21:19 because How to fix of managing it for you. So even back heard of this kind of taken care of and we also have a Citrix managed as you're a D in case 21:28 you want to just get you a POC going so you can just add a few users and get your clothes desktop deployed in less than an hour. And then in terms of 21:38

images we provide you some bass images which has the latest OS image as well as the latest media pre-installed so you can just get started with back 21:47 one without having to go through this video stream is preparation, but we recognize that most customers want to bring their own applications. They 21:56 want to customize a message. So we have SIMPLE tools to build your own image to a console as well as upload your own bhd's so you can actually bring 22:04 your own images as well. So that's kind of how the architecture looks like. So this is just a bit of a night 22:12

ride. Just want to take a picture. I'm not going to catch up on every little bit of a detail hear the Darby Court the key points that I want to make 22:22 sure this is one single solution where you can actually have different types of Daquan is like the multi-session so I can do winter multi-session 22:32 Windows 2016 as well as when can see a single session if you aren't or persistent non-persistent pause will be also supporting domain join Vietnam 22:39 domain join BTS and their obviously using HTH mean in terms of a multi-factor options 22:49

Pacific just announced that we have the native. Do I say with in workspace now so the 80-plus to totp option so you can use that to enable 2fa 22:58 if you want to use more advanced options like throughout your MFA. You can set as your date ideas European Vacation option and you can hook up your 23:08 way to that. So that will just automatically kick in if you want it. Will continue to enhance more space with more integration with I think you saw it 23:16 in the cleaner like throughout another ID fees still wants those Integrations are available. Those will also be available. Other in terms of 23:26

management the new simple you I'm just going to show you a part of the demos. I'm not going to talk about it. So I'll probably move on to the next 23:36 slide. So you might be wondering so that you're hosting the video. So, where are they hosted so it launched we are big of you are 23:42 planning to provide bedias. And for reasons to ESI East US vs. US arrest Europe and Australia is an be expected release locations, 23:52 but this is just for the launch. I'll talk about the timeline of the end, but these are the four locations. These are available today preview. 24:02

In terms of the the Gateway, we actually have more Pops and Underwood. 11 as your fault. We also have free AWS part of 24:13 ailable when you want the baddest announce. We're South Africa north and south India. So this makes it extremely kind of easy for you to 24:23 even if you have a user's around the world let you hide users in India. You're off your. Pain center. But your course 24:33 your headquarters is in the New York. You can still have the vidiots hosted in New York and but your users when the log in because they are in India, 24:42

they will actually connect to first to the Gateway Park in South India. And once they're connected are the actors connection actually travel through 24:52 the eyes your backbone ought to New York to the east Us location. So that's going to provide you a low latency connection compared to your mpls 24:59 because it's still going through the as your background. So that's a huge Advantage for Obviously if you're going to put your clothes also in more 25:09 reasons, but just the fact that they have Gatorade around the worlds. They continue to expand even the gateways as well. So that will give you the 25:17

best experience. But now I'm kind of getting to the deployment scenarios. 25:24 So the first one is what we call it that quick read option. So in this case Citrix pretty much money is everything so we 25:36 recommended for POC is like if you just want to test a solution out like in the past like and you have to worry about hair, how do I connect to my 25:46 ATT? Maybe I don't want to touch my production 80 I might have this out of my test 81st and then like, how do I cut make sure that I have connectivity 25:54

to that lady and all of that and so maybe if you're trying with the other stories of you have to even going to go through setting up connectors and 26:02 all of that in this case, we actually make it all that extremely simple because it has is managing. Everything is just hit a button 26:09 and your course catalog is going and then you can use our secret manage a. Sorry. Honda Civic matters agitated to add a few 26:19 users and the media's are non domain join so that I know a t a prerequisite needed so you can just assign those users to the desktops and off you go 26:29

spend less than an hour. You'll actually have your first connection to prove it to your management. Hey the solution looks good, and I can actually do 26:39 more testing with us. option one So now option to still the videos are non domain joined the new 88 26:47 Aquinas for that but you you might not want to use that if it's managed as you're ready. You might want to bring your own as you dating Alexa. You are 26:57 already invested in Office 365 users are already using it as with any credentials. What's an easy way to connect you to your work space. So 27:05

once it's connected you can just assign those users to the apps and desktops and off you go but I just remembered that the new neck new does not 27:15 available with any other solution because the because of videos are not enjoying handy actually natively support as ready so that I know like earlier 27:24 we have to require like you to set up like The Domain services on the I-80 none of that is required. So that makes the solution extremely simple 27:34 That isn't great for simple use cases like that. You just have contractor Workforce and they just need Office 365 app. So you can provision a few 27:44

Windows desktops and just have the Office 365 apps there and they can just connect to the tragedy in and go from there. So that's that's good. 27:52 But like they now you you might be challenging me and saying like you know what this is great, but I need my video sweetamine join because I have some 28:02 solutions which Nick required for a t-shirt to be for single sign-on and all of that those cases actually. Sorry. I 28:12 jumped ahead like actually wanted to say one more thing of you so we can just what I said like the actually have one more simple scenario. Let's say 28:21

you have a baby shower right now here. And you already have an existing fixture solutions that the letter 28:31 r e n Pointe management solution or six pies and you have the cloud connector already set up you can still have the Nordeman join BTS here. 28:40 But but it was President equation. You can use the the 80 as your user directory so you can justify sign two users from the city to the app 28:50 and desktop and country version as well. So that kind of a quick way to kind of get going as well. But in this case the key thing is you are managing 29:00

the clock connectors. banal going into the domain join scenarios So in this case 29:07 one way to do it is let's say you're invested in Azure. You already haven't either actually domain services or 80 or the classic 80 already 29:17 deployed nausea, and then you have a few other things. Like let's say if you rub apps and 5/3 worst and other databases here. We 29:26 actually provide you a simple workflow where we can. You are we not here to the Vienna Opera wife simple process. 29:36

We ask you a few questions, which address of scription where is your wenis located and tell us the IP address range that is available for us. So that 29:46 all the videos that made provision can be assigned from their IP address range. So that's one option and disability rating is a game through the as 29:54 your backbone is today a low latency connection. So there are no latency cancel. So if you have users in East us and you would Azure subscription the 30:03 media that he needs to your ass and you also have your existing resources an issue at it's almost like they're sitting right next to each other. But 30:12

even if they are not an issue as let's say there are you are in some of the location. Let's say Brazil offer example, even then Microsoft support 30:21 Global Vinatieri. So you can actually have used the global login according to the video is in each u.s. To Brazil and that again through is the 30:30 as your backbone. So that's kind of pretty cool. The next option is you know, I don't have everything in Azure. 30:40 I still have some on for them but resources. So in that case will this is one a great way to kind of do it. Let's say you're already invested in Azure 30:50

and you have some form of VPN or extra start set up. If you don't see if it can help you. We have to pick up Devan solution that can help set up the 30:59 connectivity from your phone to your address and then you can still do the same being a theory and now these videos can talk all the way back to your 31:07 Auntie Em as well. So so we have those options available. 31:17 But do you want to make it even more simpler? So this is something that you're working on right now. We expected to have it later in the year is we 31:26

want to bring all the citric acid event technology Honda Civic matters that stops Technologies together kind of providing integration so that we can 31:34 make this connectivity much simpler so you can use it or is he van zero-touch deployment like you can ship the device to your branch? They can easily 31:43 connect your network and you can registered with the SD van service and then you can all through the service manager job service. We can quickly throw 31:53 me a deal on appliances Erlanger Branch. Now these branches can talk to each other. So that's another advantage of his 32:02

design is all you can throw a like it's optimized and maybe provide quality of service for Icon all of that so you actually have much greater control. 32:12 So those are the options. So with that I'll jump into a demo. 32:22 So let's say so before I get started on the grid on the timing so we are right now in preview. I'll be have been in limited text preview since January 32:50 of this year. We got some great feedback from some terrible customers, which has helped us find things that solution so we are actually now open it up 33:00

for more of your kind of obvious. They sharing it with you today. So we'll be in limited review. Sorry review right now. And if you probably stay in 33:08 our blog announcement that vent out earlier this today the kind of share the timeline their what you're saying is we going to begin a face roll out of 33:17 the service department at customers in u.s. Only in Q2, which is this water Sephora. So if you are interested if your newest talk to 33:25 yourself first, then you can actually look at purchasing the solution starting this water, but do you want to do a face roller 33:35

table? Make the service globally available to all jails in the second half of 2019. So that's kind of a timeline. So 33:45 we're happy to help you with any trial evaluations if needed, but if you if you have an urgent need and you're in US you can kind of 33:53 consider purchasing this. So we thought I was jumping at the demo. So this is the once you get access to the service. This is the 34:03 overview page. So this is remember the option one in my deployment scenario where everything is managed by Citrix. So all you have to do in 34:13

that case is tell us which BM pipe you want. So we have fuvm types of edible. Let's say I want there to be CPA gb1 we have 34:23 obviously I want my I'm in Atlanta. I want to work less today news us but as I mentioned we have a locations are available in different parts of the 34:33 world and then you can specify how many desktop do you want and then give a name and then just quickly go quick. That's all you need. tell 34:42 up Sitel switching to this Management console where now the catalog is being for a provision right now. So 34:51

once this is done you can what will happen if this is going to take a few minutes. I'm not going to wait for it. So I already have a catalog. Let's 35:01 say this is for the contractors in Europe. So it'll say that they hate garlic is ready. If you do you want to find subscribers so you can come in here 35:11 at the driver's door here eventually. Your head many subscribers. And then 35:17 you can look at either the Pacific manage subscription are any of the let's say you hired and you don't own a TV with a connector or your own 35:27

actually, you can choose one of those options and then start searching for users. So you can search what either specific users. 35:35 Are you can actually do I-80 Loops as well? So any of those options work for you? So I guess I sign to all of my 35:45 domain users and then once that's done, this is just a desktop only cat. So we we also 35:55 have multi-session of catalog so we can do a 2016 as well. So in those cases like you can actually published not only a desktops, but I was 36:05

at the multi section. So it's going to be a shared hosted desktop. You can also do abs as well. So here are some application that I've already 36:14 published. But if you want to publish more apps, it's fairly easy to click on manage apps and then you just select one of the The notepad 36:23 was not published. I'm offended. So I'm going to publish that you can 36:33 let say are you want to publish some baby wipes and you want to go directly to the URL and a user clicks on it. So 36:40

you can publish let's a Google Chrome or IE and give them to your path of the start a war. You can do all of that as well. So 36:50 so that's apps in desktop publishing to want all of that is done. You can go. Do the details page and just verify everything and then you 37:00 can actually go to the workspace URL. This is the you want to let me provide. So it automatically created you don't have to worry about setting up 37:10 storefront or any of it it just work. So you just provided you all to your end users and off they go so you can connect from any of your typical space 37:17

client and they can still be able to see the applications. So I think I clicked on the URL self-licking in 37:27 your back. 37:37 I think I have only a few more minutes. I'm just going to quickly go to the few other things. The the key thing is 37:47 I showed you the quick create catalog. I also want you to show you the advanced options ready to get more flexibility so it can be simple if you 37:56 wanted to be simple. But he also get the flexibility to do more things that needed to redo support multi-session static random the persistent a non 38:06

persistent. You can specify the machine types that you want a C5 if it's a multi section. How many sessions do you want to run on a single VM So 38:15 based on your the sizing of your workload he can kind of specify that we do provide you a few recommended adoption speaker options. You can go with 38:24 that. Otherwise you can always go with custom and do your own thing also the network connectivity. So I already have a couple of Enoch 38:32 available actually show you how to do that as well. You can select one of those and then you can specify whether to remain joint or joints. All you 38:42

did was the 32nd ranshell's so that he can join the machine to The Domain And then you can also constant power management Studios. So it is 38:50 a consumption day service people like me as you go elements. So if you want to save cost you can go with one of our coffee or templates. We also have 39:00 a few other car templates. Like let's say your workers come Monday to Friday 8 hours 9 a.m. To 5 p.m. So you can just leave those. Those 39:09 options are those machines will be powered on during this time. And I want stay after 5 p.m. Will automatically for them off if they are logged off 39:19

and then you can actually do more custom settings. If you want if you want different times. We actually do all of that in can say all of these as 39:28 complete as well. So essentially the autoscale functionality is integrated within the service. The next one is 39:36 monster man. Just so you might be wondering so how do I bring my own apps and desktops? So here we have a few Citrix labels images. So these are 39:46 provided by Citrix to you. So we have the latest update on the video, please install SanDisk as we have the 1903 Riverstone update once 39:56

1906 comes we will update it all these images for you so you can get started with this or if you want to build your own image, you can click this 40:06 building h button and then it picks up this workflow. So you can start off with suffix pee ped images or if previously uploaded an image you can start 40:14 off with that as well. And then what will happen is we'll ask you if I like at the few simple questions, we have each desktop size you want and all of 40:24 that and then hit build a match. So we will create and BM in our subscription for you and will allow you to remotely log into it and then you can 40:31

install all the applications you want customize the way you want it and say this is my name. And then when you create a Carlo you can kind of use. 40:41 They just put it right in the drop-down so that that's how it works. And then if you just have automation built in and you 40:48 have a process to build the HD, you can just build a PhD and just important as well. I know I'm running out of time 40:58 is the SEC network connection is Edina theater in options. So this is a very simple slow so you can always 41:05

come to the demo to see how it works of. We have a demo Booth one that you can actually come there. And then we also have a few troubleshooting 41:15 options as well. So in case you were you eating like a you need a VM ready want to run some troubleshooting tools because your network connected to 41:23 these kind of acting flaky so they allow you to do all of that as well. So I'm done. Finally money trees are the health Hub deck duel. We have few 41:31 insights available on how your user to login in all that for your top active users the top that logs and all of that. But you cannot see 41:41

how to see all the sections that are running all desktops that are available and then you can kind of dig into each session as well say which 41:50 processes are running how much CPU that can Jamaican do basic things like ain't asking all of that and we're also looking to buy a car like the 41:59 shadowing support as well so we can actually shadow your remote users if they need help. So I'll switch back to my slides and wrap it up. 42:07 The pricing and packaging the most important thing. So we are looking at providing both monthly as well as 125 year term. So obviously if you're 42:34

coming tomorrow, you'll actually get better discount. So we are looking at wide range of options for you in the eyes or consumption is going to be 42:43 included. So there's going to be at like at the separate line item. That's another thing and then obviously we have flexible desk tops size is 42:51 available for you today is not the options that you pick in. The pricing will be ready for your nausea consumption. So at a high level or 42:58 the first one is the record service project manager think of this as the code Management Services for the monthly one. 43:08

It's $16 per year to per month. Obviously she commit to longer-term to get better discounts. Number of years that you increase we have to get pricing 43:18 to all of that will come in to play. The second one is the Microsoft licenses be support bring your own license. So if you already have an existing 43:25 audio, California 2016, you can bring those licenses if you want to bring those multi-session is available. And what about Microsoft 43:34 money half you can also bring those licenses for the Windows 10 multi-session. But if 43:43

you want to just buy the license from us because 2016 is being out here looking at a Riesling or the South. So that's what the options if you just 43:53 want the flexibility of just dealing with us to buy those licenses will make it available for you as well in future. We are also looking at one of 44:02 those windows licenses that we want to do, but you're just waiting for Microsoft in GA that solution before committing to that and then the final one 44:09 is the Azure consumption that is going to be a consumption commitment. So we will provide you a few tools to estimate your Message cost calculator 44:16

something to my dad and you can estimate what day your usage is going to be in based on that you make a certain dollar value and based on 44:24 your deployment and how you're going to start using it. We will meet with on a daily basis and we will depleted from your consumption. If you need 44:34 more we can always buy more if you run out below will send you an additional origin voice as well. So that's how we're going to look at look at it. 44:42 Sorry. I'll wrap it up. So just a few reminders. I'll be have the demo. Boot one notch, in case you wanted to see more 44:51

deep deep dive into the demo. You can find more exeter.com. We also recommend be too technical Deep dive into the 45:00 vdi sessions if you're interested can go there so that I'll fall and I will stay over here for taking some questions. So if you have any questions, 45:10 feel free to come by before. 45:19

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