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Citrix Synergy TV - SYN102 - Why no workspace is complete without content

Alysia Eve
Director of Product Marketing at Citrix
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Citrix Synergy Atlanta 2019
May 21, 2019, Atlanta, GA, United States
Citrix Synergy Atlanta 2019
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Citrix Synergy TV - SYN102 - Why no workspace is complete without content
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About speakers

Alysia Eve
Director of Product Marketing at Citrix
Caroline Long
Senior Manager, Product Management at Citrix

Highly-dedicated and team-oriented technology product marketing professional with fifteen years of experience ranging from project management to sales and marketing in mobile, online learning, hardware, and software environments. Known for developing successful go-to-market strategies, product launches, and connecting the value technology products and features to the needs of the target buyer and end user. Recognized for the ability to communicate and manage complex projects successfully across cross-functional teams to build and launch products globally as well develop purposeful, customer-centric innovation

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About the talk

Data is at the core of business outcomes, and end-user productivity is driven by secure, anywhere, any device access to files. The most forward-thinking organizations are enhancing employee experience by giving employees the technology they need to stay productive. Join this session to see how Citrix Content Collaboration simplifies document access and workflows in a secure workspace that IT manages and controls. You will learn how to increase employee engagement, drive end-user productivity, and secure critical documents within Citrix Workspace, and hear how other customers have increased their productivity through use of e-signature and workflows.Note: This session will be available for on-demand viewing post-event on Citrix Synergy TV.

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Well, thank you everyone for coming to our therapy session 102 which is why no work space is complete without content here to do today. My name is Alicia Keys and I'm the senior manager for the workspace product out of parking teaming. I'll let my My Scene calling introduce yourself excited to be here today. And it really just to you know, tell you up front with me what you can expect from this session and we're really going to show you today and demonstrate House of Tricks contact vibration can help your employees

collaborate securely connect all your content for one access point and finally leverage tools to proactively manage your environment. And I know that all sounds well and good and I'm super excited to learn about it. But one of the other unofficial rules that we have if we're going to have fun today right three, it's the first day he's on awesome keynote, but what it's fun without sugar. Or we pass anything out. Does anybody have a peanut allergy that we need to be aware of? Okay. Well, if not, we're going to ask two of our colleagues to to hand out Reese's Peanut Butter

Cup, and this is this is the direction that we're going to head in for the remainder of the session today. I love an overblown and Allergy so get ready. We do have Hershey Hershey chocolate bars as well. And I think they're serving cupcakes outside. I saw so lots of sugar this afternoon. So hopefully by this you just fly right out of here with excitement and absolutely it so keeping with the same as as we're passing this out. We're going to retire to our session for today. So instead of why no work space is complete without content. It is now why Citrix

workspace is like a Reese's Peanut Butter Cup, like I said, we're going in we're going all-in on this today. So get your get your Reese's Peanut Butter Cup here and you start unwrapping it. Let me explain to you why this is like a workspace. So is you picked up first by and get that chocolate in that peanut butter? That peanut butter is your content and the reason why it's our content is because without it, it's just a Hershey bar. Right? It's just it's just a hollow void of a Chocolate shell and your content is really what differentiates this and if you

think about it from a workspace standpoint that's very similar to that of the role that content plays in your organization. It's the lifeblood of your organization and it differentiates you from everyone else in your in your competitive market and then that peanut butter. Those are apps your Aspen devices. And then you have your analytics and I actually love how Caroline talks about this, let her explain how analytics folds into this as well and hopefully everybody got to see the Fantastic things handled the keynote this morning. We're Citrus analytics goes above and beyond is because

we put all of those devices app and content into a single workspace. We're now getting a single set of analytics that's looking at all of that. It's that whole Ricci cup at the entire thing and Caroline. So we've got content we've got apps and devices we talk to you about how analytics fits into this and as you tear open that receive that Ricci rapper that is your secure digital perimeter, right? So that is what's keeping that receipt cup from the outside elements that are trying to either take it or make it make it not as appetizing.

I want to I want to talk to go through a little bit a little bit of a story. So if you remember back to your childhood and you know, I'm thinking about you know, when you really wanted something right from your parents. It probably looks something like this, right you can kind of get the dowize you start bleeding and then you go to your first parent and you're like, please can I have this wonderful Ricci copper really any kind of candy and being the first parent that you ask there's a pretty good chance they're going to say no, but you are you're a very very smart little

little child and you think there's a way I can get what I want right? And so what do you do? You go to the other parents who may or may not you know, it's more likely because you've gone through this before gives you exactly what it is it that you wanted and this scenario is something that we actually see play out today probably in your environment. And here's how so this is your end user right there. Just begging for you to give them tools to help them do their job better write and as an IT administrator then rolled it from any of you play. Sometimes you're not set up for success to be

able to say yes, but the challenge is that end users they find ways to do things right while it whether or not you're aware of that and unfortunately a lot of those ways will put your your environment addressed because they're not doing it in a secure Manner and that's really what we want to talk to you today. How do you give the end-users what they want you to do their jobs and chair but in a way that you can manage it a securely And it really is all about collaboration. So another story and how we like stories stories here and with collaboration collaboration is everywhere right? It's it's

prolific. It's that buzzword that I feel like popped up and every analyst review and every and collaboration is great, but it's coming at us from every angle and it's not dissimilar to those holidays like Valentine's Day or Halloween where you get lots of candy and there are lots of strategies around what you do with all that candy and especially now that I have two children of my own there's only two ways to deal with it and one of its my way which is I have a theory that I can only actually metabolize so many calories at once. So if I eat all the candy on Monday that makes it better

right because there's no way to my body can possibly do all that kind of like this right where I can't move. My stomach is very full and this is very much similar to collaboration, right? There's all different tools. There's all different things coming out people and it leaves you feeling Really full and uncomfortable at the end of the day and so it's a help with that. I'm going to turn it over to Caroline to walk you through what we can do to help. So this is how we want to help you be able to give you users that collaborating in that sharing ability without putting them in a

sugar, which hopefully we didn't do to you guys yet. We wants you to be able to give them the way to collaborate and not inflate your storage. No one wants version 27 of the file. Do you want the final version? We want to collaborate on that file. How do we do that effectively? The first one here that we're going to talk about is online document viewing and color editing within workspace. You can open files write in a web browser. No downloading necessary and be able to collaborate by yourself, or you can see we have two

people indicated by the green and purple. This is using Office 365 editing write in a browser Rich file tax and I can see Alicia editing a file we can work together. Even if we're him completely different places and again one version of that file. We're not binge eating the candy. We're just getting that one collaboration experience that we really needed. It's also going to save back automatically if you've ever had that college experience where your computer crash cuz it's a terrible College laptop. And oh my gosh, did you save that last version of the file

autosave. Fear is gone. No worries there. The next one this is probably my favorite teacher. We've built in years. I use this all the time. This is document feedback and approval workflow how many times you can just producing a joke for us a session like the energy you have to look at a ton of different people's perspective. Make sure that were using the right words. We probably have to get approval to use Reese's all over it and give you guys candy. How do we do that effectively we have tools for that. So here we can initiate

a workflow. I cannot find who I want to get that feedback or approval from set a due date for when I want them to respond and provide either a sequence for approvals or just ask for that feedback and we can start collaborating again on a single file version. You can see all the way over here. We have our comments in line on the document. Everybody can see everybody else's feedback. So I don't have to get the same comment from Eugene that I got from Alicia. They can see and they can even talk back and forth. And reply to each other's comments and were able to do this all within

this web browser and see all of those changes so we can go through something like producing a deck for Synergy all through workspace. Now the very last one a lot of people probably like you told me this is a blown-out analogy and I'm a parent how many people in here parents? Okay a lot. So you're probably like you can't just give kids candy all the time. That is not how this works. So are you going to also do the thing of well, you can have the Reese's but only if you eat your broccoli first, so this is what's in it for you with a knife because we don't want to just enable

then to share and collaborate easily. We also want to make sure it's protected and safe. That's the key component that's often within our way of enabling that and use their productivity that they're really driving for. So here is our view only sharing and Watermark. This is one of many teachers going to talk through today looking at how we're able to protect that contest phone updates were actually able to share a file where the user isn't able to download it all they can only view in a browser. They have the ability to take a look-see the content maybe review my PowerPoint. You're not

going to download it or not going to able to create their own version. This is ours. We made it we get to keep it so we can go another step further and actually add Dynamic Watermark options of you only viewing online be with Watermark being able to download but with that watermark on it so that it's again I protected document or here. Maybe they're full control. Maybe it's somebody you're great with and they need that down a little bit late, but we're able to set that. You can see the example with the watermark are showing Nathan's email address from

where he did this file. So this is that broccoli for us to say hey, you can share but you can share with our security policies in place and with that protection to keep our content and our privacy did secure. Take a look at a demo. Everybody loves a good demo. I'ma tell you the funniest fact about this demo right up front, which is this is completely done in a virtual desktop. So here we're looking right in our file browser on the desktop. You can see if browsing and we have favorite folders Network shares that's going to my legacy networks Office 365 and then the share file folders that you

might be familiar with for personal cloud shared folders and we can go into those eyebrows subfolders. See more of her personal cloud. What about those users that did do something like put all their vile then I Dropbox account because they needed to share what's title with back and we can get those into the workspace through these connectors, but that's not all were able to do. This isn't just file browsing the ability to collaborate on these files and directly from within the application here so you can see some of these options to share Getting late being able to email those like

that showed us files or even initiating those work clothes I talked about or maybe you're just wanting to open that file up standard browsing working with house on a desktop capability. Again. This is a virtual desktop or getting new links all these files. So here were starting a work lower going to get some feedback on the press release for this presentation to ask Nathan to give us some feedback. You help build some of that so he'll be a great one to tell us whether we're on the right track so we can set the due date here needs it by Friday and just Energy's kind of happening so tight in his

email get that sent over we can give him a message like, hey, we really want feedback. I know it's it's energy right now. So it's short notice. But can you please take a look at this? Just give him a review this press release for us to make sure we want to get this out the door. But I haven't left my native desktop here. I'm still just right there. It looks like around and do this immediately. So she's going to get an email letting him know that he now has the ability to see that file and comment write on it to get a 50 back but at least you're probably needs to know that we're right in this

press release to so let's go ahead and give her a heads up. We're going to send it to her so I can come in here and I got to share that I can do it in a local milk, or I can use the content sharing features here with Citrix files put in again an email and then we'll get to see if you have a number of sharing options and that security policies going to play through to hear to the Rusty some of those same features where we're going to be able to actually set up. How often is she able to access that file? How many downloads do we want to do a view-only Aurora Watermark and we can see that under

our options here. We can even go in and encrypt the email that sending the file itself. So there are a lot of these broccoli features that are going to help you and help. End-users keep all their data safe, but it's not making it difficult on that induce are all of these things are very simple clicks. They're all right within that desktop. And as you can see the importance, he's here this can work natively or virtualized and it looks the same in the end user experience is seamless for them. All right. My other favorite story if you're like me and you love

go to the movies, you got to get that the popcorn with the tons of butter on it cuz popcorn with tons of butter. You have to get some candy boxes. And if you have ever experienced the mortifying embarrassment of spilling this during a movie like you can just hear the noise that it rolling down the concrete floor in your head. Right? Like it's loud and somehow even though it's a dark room. You can see everyone knows it was you I'd I don't know how that's true. But it's true. Well, sometimes content gets away from us to everybody has those users who they know. Have

you notified their personal email address to get access to it on a mobile device or they put it in the Dropbox account, or they have a lot of people who started up these other file sharing capabilities within their business. We would have helped you bring that stuff back together. I'm going to tell you to wonderful magical things about the world that we live in one we can bring all that content together with work space. But also this is a real candy that exists you can eat Reese's that are filled with Reese's PCS. I found it in the store. It is amazing.

There's a whole nother level of this later. There's like a shocking Innovation the candy Market that I'm really impressed by but the Innovation that we had talked about today here is work space. And again, we're going to give you the ability to bring that content together and bring it all into work base in one place in one user interface with all those great teachers. I just told you about the watermarking the feedback and approve of work clothes. So here you can actually connect your content to any storage wherever your content is we want to work with it. Is that on

network shares? Unless your business is like under 2 years old. Probably it's probably on some Network shares SharePoint SharePoint online Office 365 in OneDrive. Maybe you have some documents on a more even personal cloud services like those people that went into Dropbox and with these you can pull in those connections there right in the workspace ey which makes them also available on mobile again, and that same workspace. And that's going to allow them to try that together and then they can share download preview and we can do all of that with the security that you're putting in place and

that those policies that you're wanting them to work with. Is it from there that's going to even extend to those Cloud connector. So that could be something like a box or a Google drive or it could be something like a non-friend repository that you've worked with for years and years and drive or something. Set up that you're not wanting to take mobile. This is going to give those users a secure way to get to that data source in a user experience that are used to and familiar with After data are a sorry. I have some devices need this data.

Otherwise their empty shells. Hiding PowerPoint as an app is great. But it's kind of useless without PowerPoint as filed. You don't have the slide deck you're not really able to do a lot of work. The content is absolutely critical to your workspace. That peanut butter is critical to being racist. Sorry to talk about a story that you probably all experienced today. As you ate a Reese's look down at your wrapper. How many people have this happen? This is the worst the chocolate peanut butter ratio needs to be perfect. And if you lose that little bit it's wrong

and no one wants to lose data out of your environment either like if that's not your worst nightmare is an IT admin. It's scary while we don't want to lose that either. So how do we secure that? Pinterest analytics this is where we take that security and that broccoli healthy eating feature to that to a whole nother level because again, we've brought content together across multiple different repositories, but we have also brought content devices and apps everything to do with a user's work during the day into work space which means that we're going to be able to work with them and see data

analytics across all of those components and get a ton of different insightful data here. So here in the screen were looking at Andrew Jackson as a specific user actually sing a timeline of events that have led up to his ribs for in this case were looking at a specific risky factor with content in this scenario. We put into a section here at nine-thirty. It looks like there was excessive amounts of sensitive data downloads. We've been working on Tower point source energy for a while now all the sudden this week early in the morning. A lot of them didn't download it all of a sudden while our

machine learning here within Citrus analytics has identified that that's abnormal for this user Behavior doesn't belong so here. We not only been able to notice the things that are happening just had some downloads. We've had an ETA scan failure. We've had a lot of uploads but finally we've hit a threshold roof said this is really risky and we're not comfortable with this. And in this case, it's actually noticed this and said that it's breached our policy for 3 for the threshold. Come in and look at some details. I can see everything that happened. I can dig into that. And it's actually not

be able to take actions on that. What's breakdown what we're seeing here. But Citrix analytics again, we're bringing together. We start here are mobile apps are virtual content most important for this session and that becomes coloured with the context your users Behavior. Where do they access from what times of day do they normally access what types of content are they going in and out of a lot vs. Not very frequently what apps are they using to access that what networks are they typically on I am not a morning person if I download a ton of

sensitive data at 6 a.m. You better believe that bad normal behavior. I cash that. That goes into that machine learning is watching and looking at individual user profiles and your company as a whole and it's learning from that that's going to give them a score very simple green yellow red yellow caution green good to go read now. We're a little scared here and look at it. And if you remember from the camp this morning were able to go from Haley think everything that's weird is a wolf to be able to look at the bigger picture and see that into end of your environment. It didn't

come in and give notifications and quality control that you've set up. So I have a role here for excessive file-sharing. It's going to feed that back into an automated action and actually be able to remediate on that risk issue. Another great piece of news here. This is actually going to extend not just to cloud data. It's going to your connected content as well so we can look at even with those on Prime connector the cloud tonight. Are there a faster downloads are there excessive uploads there too much sharing going on. Is there a sudden math amount of deletion not something we

see with ransomware a lot and we're actually able to really call out and find those attempts like that all of that crosses every content repository that you have hooked up to your work space. Once again, you're getting your users to eat that broccoli and it's not very painful for them at all to then. It's a Reese's cup. So let's look at another quick demo here. This is actually within 15 Alexandra to look at entire works his environment. But here we're setting up some rules. So I'm going to actually say this is where we set up that excessive file download. So if there's excessive file

download that a lot of different actions that can happen. The user can get disabled in this case. We're not actually say that we are all the links to those files if there's a lot of downloads happening. It might need a link. Forward into the wrong person and we really want to shut that down as fast as possible. So that's now an automated rule that my ex is going to do for me as a security. Admin. Can see how that's going to play into these Sports here. We have, you know, some people in the red, this is me. My security risk is going down, but you can see here. It's looking at and actually see

and hear it happen automatically there is excessive file sharing all the sudden it shut down all of those links and I can come in here and then I see a look at that and say wow, that's probably abnormal synergies this week. I bet she's collaborating on PowerPoint for their session. Maybe this was a false positive and you can react to that ignites the admin and hope the system learn it was going to build over time as all good machine learning does But the batteries here is you no longer need to be Mufasa surveying your kingdom all the time. everything the light touches

analytics is looking at and they're going to be able to react and help you out and touch on those things. So this is really giving you a 24/7 watch on what's going on with your environment. That isn't hampering your end-users. Usability. We're not saying don't do it. We're saying that we're going to look out for you while you do it. Don't care. We're going to switch over and let Eliza start talking a little bit about. The next generation of candy and dessert because let me tell you the future is here in Reese's cup absolutely. Will thank you Caroline for

giving you a great preview of where we are today. I love this picture because it really speaks to where we're going out in probably what you hear all the time of what you're realizing. We talked a lot about the fact that we passed the devices. There's content secure digital perimeters, but what's really happening in the environment is all these things are coming together, right? It's becoming very very liquid if you will and I think the picture accurately represents that and also makes me incredibly hungry because that looks fantastic. So before we proceed I just want to make sure this is not

a road map, right? So we're going to kind of go through some some things that we're hearing from you, you know other Publications Etc, but we're not unveiling any kind of new functionality, but we just want to give you a preview of what we're seeing and and how we're thinking about this and hopefully have a little bit of A log with you as well. So so we know exactly what your what your encounter in your environment. So like August sessions, we're going to have some trivia. Hopefully you got a little bit of a sugar rush. You're pretty excited. It's a pretty basic question though.

So why do documents exist and we have four different for different choices here? And so I'll give you just a second a kind of think about it and then we'll just do a raise of hands for for which one you feel like. You might be might be the most accurate information. Documents why they said a lot of people for the corporate record anyone there how about creates a need for word processing? I know you're all thinking that that's probably the right one. But I know you can't raise your hands

and then leftover left over from paper-based prophecies. Absolutely. So both of you. All three, right? And so what we're saying from a document standpoint, even though we take them as you know for almost four grand in their ubiquitous and hey, this is how we communicate information was actually three three reasons for that right to share information corporate record and left over from those paper-based processes. And you know, I don't every company. I feel like has a different, you know, a different preference Summit Tower point, right?

Nothing exists unless it's in a PowerPoint or word or PDF excetera. And even though there are ubiquitous not a really great way to share information. So you heard a little bit this morning in the keynote about how 20% of a of a knowledge, you know, kind of a typical worker's time is spent just finding information, right? And that's I find that to be really alarming but it also as soon as you say it you're like that sounds about right. I spend a lot of time when I first saw this I started thinking back to all of the hours that I spent on a hug. For that one slide, right? Like I know

this exists and then it becomes a vendetta right? Like I'm going to find this thing if it's the last thing I do and next thing, you know, it's been 2 hours. Swear. I remember it. I know it was exactly right but it even gets worse. So you're trying to find information. You know, it exists. So what are you do you go and you email or call the person in your company that knows everything right? And there's every company has that one person cuz they've been there either been there for a long time or they're just really smart and they always know the answer to everything in there that linchpin

that you're like, I don't know what we're going to do when this person leave this right, so you contact them email them and then you spend about five little over five hours waiting for them to get back to you right for information. And then maybe they get back sooner like yeah, I don't know. I think I know I seen that too. But then you're like, all right. Well, I've already wasted half the day now, I'm just going to go ahead and build but I already know is this and how frustrating it is that right? I don't know. I don't know. What a feeding frustration worse than building a slide that I

already know. It's somewhere that I just can't find right and now you're jogging your memory. Can I pass over the Grapevine? You know, what was that number? Where in the New York AC down different sources, excetera and before you know, it you'll spend an entire day just finding information waiting for information and then locating that information that's not a super productive day. I think by anybody's standards for pleasant day either know and you know, it really does come down to institutional knowledge. So I would love to

hear if somebody is a brave soul today is willing to raise your hands and claim Declarative fashion that you have a great way to capture and transfer institutional knowledge. The mics are on the side. Ya feel free. If you're just going to really good about that's like no I have it. Thought I would love to hear it. No takers. Yeah, I know. It was kind of a trick question. Right? Cuz no one. No one knows how to do this. You know, that's an end. Just thinking about a couple different ways that we seen companies do it and and then we had conversations around really comes

out at three scenarios one is I call him the intern right? So you have that one person that knowed everything. So what is the corporate Solutions Willits hired at college grad to just follow that person around for the summer and just write down everything they do and that works for a little while except in when you know, this Summer's over or they ask for that full-time job, that's not in the budget and then they leave and you're back where you started. And then the second way is building a repository of some kind whether that's a Content management system where you just start

filing everything, right and you just end up with it, you know crazy crazy full repository of information. That's probably not categorize super well and that no one really likes to go into because it's search isn't that great. And then finally you have the the mentoring to pop up in a lot of the literature out right now, is it in terms of being a parent at an experienced employee with a new employee so that they kind of learn the ropes and they're absolutely our benefits and prose to all of these ways. But the one thing that none of these ways capture is the nuances of conversation,

right? So the emails the slack messages to Skype where I work actually gets done and the reason why this is important is it if your only capture in the result, but you're not capturing how you got there when that situation comes up for 5 years from now and you're faced with you know, the same types of questions. No one remembers why you decide On the first thing to begin with right because all that knowledge is gone and that's really what we're hearing, you know from customers. I like yourselves and hopefully it sounds familiar because everyone struggling with this why is it like this?

I know we picked this for a reason, but what was it exactly you lose that history you always train on the end result you document the end result, but you lose that decision making process in the course content that's valuable than a lot of cases. It's thought content in 2019. There has to be a better way, right? I mean we can you can immerse yourself in virtual reality for an entire day and do nothing. Why can we not solve this problem? I'm so again just a disclaimer. Not a road math, right? So just making sure we know but what if you could do it differently, right? So I

think about all the different tools that you have in your environment, you know from a conversation the standpoint maybe you have plaque you have teams, maybe Skype for business. There's all kinds of stuff going on in here. Moderating on documents there's cashing out of eating different scenarios. And then you have email in those wonderful 30 thread deep email change right where instead of just picking up the phone and having a conversation that would last 5 minutes we go around and around with 60 people on on one email Outlook or Gmail

everyone loves that right and then you know, finally you have your content piso and hopefully you're here today. I'm sure that you are all out of users of our content collaboration get it because that's what you are. Your it Administration has decided on or it could be one drive, right? That's great to or it could be one of those that we talked about you might not think Sharon is still exist, but the thing is an all these different places. But what if you could bring it all together, right? What if there was one location or everything could be

brought together until you know, you heard a little bit about this in in the keynote today right in and we saw this last year the keynote but think about it this way what if every time someone leaves or you hire someone new instead of spending desperately begging the person that's about to leave to document how they do their job in that small window of two weeks. What if all that was already captured and when that new person came on board, you can check a few boxes right and give them access to to certain documents or repositories that were tagged in certain ways. And so immediately then

person doing that job has access to everything not just you know, the final documents, but they have access to all the conversations decisions Etc in a super easy secure way. These are the types of problems that were thinking through and what you saw today from the keynote and it is at that first step, right? So today P J and end in David henshall talked about how we're on the organized guide and automated. Very firmly in the guys. I'm but what really makes us unique is that we're not thinking about this from a text and point. It's not a technology trying to find a problem. It's understand

what's going on in your environment and I'm building a solution around that and that's fundamentally different than a way that the way you see in the market just in general from how technology gets developed and that's why conversations like this are so important because these are the types of use cases were trying to help you solve. I'm in a way that is actually based in reality for how it works not in the idealized environment that I think sometimes gets passed around as a z the ideal solution. It so it'll just if you leave here with just a couple of things. I

hope it's a help one. It's that we said you really great candy, right and to don't just give your users peanut butter and chocolate on a spoon right? That's not a cohesive experience the peanut butter have to go in the chocolate and an exact proportion and crunchiness inside a Reese's Peanut Butter Cup, but please keep in mind that content collaboration know we can help you and your employees in a share and collaborate securely are we can help connect all of that data into an access point and finally we can help you leverage tool that put you in a proactive state of mind not reacting to

something once it once it happens. So before you leave, I'm sure you seen a couple of sides but we have some really awesome sessions that I definitely want to point out. So I'm session 103 who actually one of the speakers is here Nathan mote how to modernize your legacy infrastructure. I know it sounds super dry, but it's actually going to be fun. So don't let the title fool you we have the Citrus in Microsoft that's actually going on right now. So obviously unless you have mastered teleportation. You cannot be in two locations at once but you can catch the recording of that after

Synergy. We also have the learn how the new intelligent workspace features organized and automate work and we have a speaker care of a Shaw as well. And then finally we have here how a customer has leverage Sixers content collaboration and Office 365 skip to build a really cohesive experience as well. Keep in mind the conference. Remember these and you can come back to them either to attend this week or watch The Sessions recorded later because we are to make all of them available

without that the only way that we can continue to design and experience that that you're interested in and as we mentioned on demand as well, we also would love to hear from you and rate the session although if just keep in mind we gave you candy right and feel free to put that in the feed then you will think about that exactly exactly part of the game on experience. So if you like games and you're super competitive, like myself definitely take advantage And I finally make sure

to interact with us Carolina. I put both of our our Twitter handles up here. If you thought the session was just amazing, which I'm sure you did go ahead and sweet Citrix Synergy one or two as well as him the other half times that you've seen flying around. I want to thank you and open it up for any questions that you all have. There are Mike's on the sides of the room so that everybody can hear if you have a question. This can be about workspace about content specifically with Love Shack. So this is an easy one is analytics piece a separate product or is that included

with contact librarian by depending on the package that you're purchasing? It may be included or it may be an individual? It is. But I won't do analytics on both your cloud and on-premise. Yes watermarking also works Beyond from data sources. That's a recent development so that we showed work on it can work with your network data. Yep in Iran from stores. Lights make everything work cohesively for end users as much as possible. Any other questions? So that's actually built directly into the product. So you don't need either of those, It's just a part of the content product itself on and you can

do the comment and everything right in there using our own technology for one of the question was about the feedback and approvals and how it's delivered and how it's available. Yeah. It was do you need Office 365 she is trying to improve workflow you do not it is built into content that is included within your workspace. And what's really in which we didn't touch on it too much. But what I really like about that feature cuz I use both Riley use the Office 365 integration. But those are two really different use cases. They really nice thing about the the document be back in approval

is it forces people to give you feedback how you want it? Right. So when you ask people for feedback some people like comments some people do track changes. Some people just rewrite your document and you get to play where's Waldo go to figure out exactly what they changed, but it's in feedback an approval. You're forcing everybody into one collaborative space to make edits exactly how you want them made all-in-one the all-in-one computer Fix. You are my favorite where they send an email with on slide 5. You should change

everything else. It's right in line together to how many versions of this PowerPoint did we need to make one we were able to Coweta. Online together from different locations were able to put it into a feedback flow and ask Nathan what he thinks and ask e Jean what he thinks and get their feedback and tweek and approved the realest it over to get approval to say. Hey we want to do this. Crazy Reese's saying is that okay we can get that approval and all of that can be on a single version of the file within content and it goes through that light back on that process. And it also

create that which is let me tell you invaluable when you go back to why did we decide that what happens there? Oh, we have the list of comments that people made. Oh, you know, we got told this change is needed to happen to have something coming up. Okay Lee tweets it and here's the final version that we got not history is all recorded there. So it's not just the final decision or the final document. It's the process. Can I have a question? So lots of changes on the content that would be done through Office 365 editing. So we're relying on their technology. They are to do that. It

the same thing you see with Office 365 other questions Turn around afterwards if you have anything that you wanted to to shout about, but we're quite brave enough to to raise your hand. So thank you. Once again after I give us feedback, we love to talk as you can tell. So thank you for attending. We really appreciate it. Hope you enjoy some snacks. Have a great rest of synergy.

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