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Citrix Synergy 2019 Keynote Highlight: Introducing the intelligent Citrix Workspace

PJ Hough
EVP, Chief Product Officer at Citrix
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Citrix Synergy Atlanta 2019
May 21, 2019, Atlanta, GA, United States
Citrix Synergy Atlanta 2019
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Citrix Synergy 2019 Keynote Highlight: Introducing the intelligent Citrix Workspace
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PJ Hough
EVP, Chief Product Officer at Citrix

About the talk

Topic: IT

Welcome to the revolution: Citrix executive vice president and chief product officer PJ Hough introduces the new Citrix Workspace experience, which preserves the familiar workspace environment and adds intelligent features including the centerpiece—a personalized, customized, prioritized feed that delivers actionable micro-transactions that enable employees to work more productively. Watch the full Opening Keynote at www.citrix.com/synergytv.

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But you know that digital Revolution that occurred on mobile. It really hasn't occurred get inside the Enterprise. 00:05 until today Welcome to the revolution. This is the new Citrix intelligent workspace experience. 00:15 Let's take a look in some detail at what's really going on inside the workspace. First of all with preserved the familiar as you would hope and expect 00:30 to all of your applications are still here. They're all still available all of your content your files local and Cloud posted are all available. 00:38

My recent files are all here to see them on the right along with my recent apps, but the centerpiece of the work space is 00:47 this new feed a personalized customized prioritized feed for Maria. Pictures look quite 00:57 familiar to her because it is made up of cards. Just like many of the other fees that she sees and uses today. You'll see that the feed is composed of 01:07 notifications from the applications that she uses on her Daily Inner daily basis. So right here she can sit and operate in the context 01:17

of the workspace with confidence that these are the most important things that she needs to focus on. Let's see her work on some of the items in the 01:27 workspace here. The first one is an expense report for a new headset from Chip while they've already talked about this area. And so right there she 01:37 can just approve that move on expenses now dealt with chip also has another expenses for a business trip that he's gone recently to visit a partner 01:44 in Dallas little more expensive than she was expecting so she can get out the detail information directly from car here in the work space 01:54

and O Ya Restaurant build might be contributing a little bit. They probably have a good wine list. But right 02:03 here, she gets enough detail to make a decision about what she wants to do with this expense and she's confident that this was a critical meeting 02:13 until she approves the offense. Next in her feed. She sees that there's an opportunity that's closed and has been one. This was a project that 02:21 she was involved in but not directly how many times have been involved in such a project. I want the outcome happens. You don't even know the answer. 02:31

It causes an email and slack channels and text messages just to keep track of what's really going on here. She gets a direct notification as do all 02:39 the other members of the team who worked on that. This is really important because we're trying to drive engagement for Maria here in the workspace. 02:48 Next. This is a project that she's working on her. She sees that her marketing campaign is actually driving pre-orders higher than she anticipated 02:56 then the team anticipated and she wants to share this news with them. She's stirring it using Microsoft teams between the integrated here. We're also 03:05

going to integrate with other collaboration tools, but this is her to a choice for her team. And so this is a great example of her taking a personal 03:14 Insight that she has about how a project is working and I think converting it into a collaborative conversation with her team Truthfully, 03:21 this is what I get paid to do bills great campaigns Drive collaboration across the team educate people 03:31 and get engaged in the core of the business. So what you see here in the work space is the fees that come 03:40

some of which were pushed to Maria some of which related projects that she has expressed an interest in in all cases prioritized and 03:50 actionable. No longer would she have 10 or 12 additional applications open at the end of the day to process all of these individual 03:59 microtransactions? She can accomplish so much more here. I'm with the confidence that this is prioritize and organize. Now it turns out that the 04:09 activity feed is not the only Innovation that we've added to the workspace. We're also adding an assistant. Some of us have become familiar with Bots 04:19

and assistance in other environments what we're adding it to the workspace about that later, but what's important here is it's another way for Maria 04:28 to initiate work inside the work space. So not only is she doing things that are sent to her. She can initiate activities. 04:37 I want to draw your attention to the upper right to the recommended actions. Think for a moment about your to-do list and the things that you write on 04:48 your to-do list on the form that they take arrange a meeting with the marketing department send out a draft of the document. 04:57

Rarely do we in our to do list write the names of the applications were going to use we don't think applications. We think 05:06 actions. And this recommended action list is mapping for Maria actions to Applications. We all 05:16 have a way in our company putting a ticket are applying for time off Aruba 10 not to think of the app first when we sit and think we tend to think of 05:26 the app second and the activity first. We have a long list here of action step where you can choose from and she's chosen one, which is to create 05:35

a ticket that I can get a new micro app built. This new micro app is going to add cells for Force account approval application into her work space 05:45 and so right here. She's creating a servicenow ticket from within the workspace. Romanian context to Opera feed and the work that's most important to 05:55 her. Set up a quick look at the desktop version of the workspace experience. What do you think? 06:03

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