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Citrix Synergy TV - SYN229 - Citrix Cloud deployment strategies: customer and partner perspectives

Shane O'Neill
Senior Solutions Architect at Enterprise Solutions Ltd
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Citrix Synergy Atlanta 2019
May 22 2019, Atlanta, GA, United States
Citrix Synergy Atlanta 2019
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Citrix Synergy TV - SYN229 - Citrix Cloud deployment strategies: customer and partner perspectives
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About speakers

  • Shane O'Neill
    Senior Solutions Architect at Enterprise Solutions Ltd
  • Paul Stansel
    Director, National EUC Practice at Presidio
Citrix Technology Professional (CTP) and VMware vExpert. Strong Architect skills focused on VDI and Virtual Servers with Citrix and VMWare with design and implementation from 20 users to 55,000. 25 years of technology experience with 22 of them working with Virtualization and EUC technologies in multiple Fortune 100 companies.

About the talk

Topic: IT

Citrix Cloud services simplify the delivery and management of Citrix technologies, helping you to extend existing on-premises software deployments or move 100 percent of it to the cloud. Citrix Workspace combines the benefits of app and desktop virtualization, endpoint management, content collaboration, and web/SaaS access control to deliver the secure digital workspace your business needs. In this session, we will outline the different approaches to implementing Citrix Cloud from both a partner and a customer perspective. Attendees will learn about different deployment scenarios, use cases, best practices, and lessons learned from both points of view. Note: This session will be available for on-demand viewing post-event on Citrix Synergy TV.

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Okay think we're going. Morning, everyone Thanks for turning out. Hope everyone exigent. Hope 00:04 everyone's having a good Synergy so far welcome to ask why n229 Citrix Cloud deployments customer and partner perspective with Shane O'Neill in Palo 00:14 Santo Mane everybody. I'm the customer. He's a partner. So hopefully we'll have something that'll interest everyone today. 00:24 Time clickers are not clicker. All right, so who am I 00:38 had the privilege of being named in the CTP class this year? 00:45

I work with large Citrix appointments. I like to write automation tools and I'm the owner of a number of community tools 00:54 icon tribute on citrix.com whenever I get the chance and I work with bows to fix cloud with lines to pick a Dodger. 01:04 And still not working. I guess we'll do it by hand and I've been in the CTP program for the last 5 years or so. Now 01:14 I've architected and implemented multiple Fortune 100 companies. I've got 22 years of working with citric products. So I go back a little ways. 01:23

I've been an author and editor. I own Citrix tips.com more likes and said, we very infrequently post I admit and I'm currently 01:33 serving as the director for presidio's National inducer compute practice. So we support obviously a large amount of Citrix as well as other a used to 01:43 compute Technologies. Sound nope. Nope. 01:51 It would happen wouldn't this. Champps Americana 02:05 anyway at the very 02:14 end 02:15 with the hashtag there and there's also myself and Paul tangle. I'm Irish. You can't insult me, please you no good or positive say it's all slides and 02:26

it'll be available afterwards on subjective. Calm and on the surgery side. And by the way, you can it's just calling English. Our 02:36 session contents for today. So you're gopal my potential as well. We talked about Citrus clouds. So we're going to just give it a look back to wear 02:45 static Cloud was a year ago where it is. Now, then I'm going to talk about some of my customers perspectives from working with such as clouds. But if 02:53 you're around I would help with domain consolidation MFA and for workload power management cover his perspective switchenko 03:01

traffic Route in the Gateway service and why you should use a big clouds and then we'll be wrapping it up with an update to some tools that we have 03:11 out there that can help you migrate to pick flowers so that great. So where any of you here a year ago when Shane and I did this All 03:18 right. Well couple if you were you probably know that I might have had some unkind things to say. I might have made some product managers a 03:28 little unhappy I gave this slide last year is pros and cons for Citrix Cloud. The good news is the pros are still the same froze. It is Evergreen for 03:38

the components that are in the cloud. It is absolutely the first black form to receive updates. You do eliminate some of your SQL management headaches 03:48 and Licensing which is a big deal for a lot of customers. You do have at least a two-year Hybrid used rights to migrate up the Citrix cloud in most 03:57 cases. If you hit your rep up, he might even give you 3 or longer. And cost and cost could be a Pro 04:06 cost could be a con. We'll talk a little bit about why that is later last year. I also had a pretty long list of cons which were significant barriers 04:16

to adoption. The good news is everything that was on my list last year. It has been fixed. So when I look at Citrix Cloud now a year from where 04:24 we started, you know, seriously looking at implementing it it is a viable platform for our customers, which is a great change-of-pace. I just want to 04:34 talk through some of the fixes that they put in because you know, not everybody follows all the blogs all the time. You might not realize what some of 04:43 them are. The first is configuration logging. So if you run a highly regulated industry, you probably have to have configuration walking on his 04:49

part of your deployment. If you are on Prim today configuration logging you've got a bunch of different options about how you could set it up how you 04:59 can export the data what you can do with it. In Citrix Cloud configuration logging is just on there is no turning it off it is there it is on 05:07 and that's a great thing because we had a lot of financial Industries customers that were unwilling and unable to go to Citrix Cloud because of the 05:17 lack of the configuration logging. So once you've got it enabled and you want to export it, the export process is a little bit different than what you 05:27

can do with on Prime. You can't dump it to an HTML like you can with the on-prem product you have to dump it to a CSV and then take that data and 05:36 manipulate it. However you want you got to use Powershell to do the export. So the Commandments of pretty simple you just need to look him up Citrix 05:43 has small documented but that is a great future and it is there now on by default, which is excellent. Delegated Administration 05:51 was another huge area that we saw a lot of customers hesitant to go to Citrix Cloud because it lacks delegated Administration. So you now have the 06:01

ability to do delegated Administration. We see a lot of customers that have help desk rolls Etc that they wanted to find they didn't want everyone to 06:09 be full admin which day year ago. You had to be with the delegated Administration in the built-in roles that exist today. There is a lot of 06:17 flexibility that you can give to your various levels of administration. The thing you need to be aware of is Citrix Cloud identity and access 06:25 management is handled from the cloud control plant itself. So in the old days on Prim the old days most of your stew probably are on prep you were 06:34

running your your delegated Administration from your administrators in the configuration. Today that has to be 06:44 run out of the identity and access management portion of the Citrix Cloud playing instead. So it's not in studio that you're actually I did good 06:53 creating these administrators and then assigning in the rolls. So you're going to be bouncing back and forth between identity and access management 07:03 and then switch our studio itself to create and then Define the tailgate Administration role and I know it's a little bit of an r-chart man that can 07:11

blow up very well, but you can you can see there's lots of built-in roles that exist. Now that's important. There is no custom role. You can't 07:20 create custom administrator levels you have to use the built-in rules at Citrix provides you but they are pretty comprehensive in terms of how they 07:29 break down. The 30 area that did Citrus is improved on his Scopes. So last year this time Scopes did not exist Scopes are kind of a 07:38 take-it-or-leave-it for a lot of customers. Some of them use them extensively when I'm dealing with with large corporations. A lot of them have 07:47

line-of-business help desk. So specific line of business will have Citrix they'll be swallowed into their own delivery groups and all they want 07:54 their help desk administrators to only be able to administer that line of business support that didn't exist last year. You were either in all or 08:04 nothing right? So now again we can create Scopes and we can assign those scope but much like the delegate Administration you're going to be bouncing 08:14 back and forth between identity and access management and the console to create the scope and then assign the scope to user so when you 08:23

created an administrator user and you look and identity and access management after you've created Scopes you'll see there is Now a new role specific 08:33 to the scope you created. What that means is every time you create a scope every one of those built-in rolls for delegated 08:42 Administration gets its own list Pierce Airline here. So you're going to end up if you do Scopes a lot and you still get administration you're going 08:52 to end up with a whole host of entries here, but that's the only way you can do it today so much better than not having it at all. Okay. 09:00

My first perspectives I want to talk about the customer was Charlemagne and Resorts location consolidation. Now, if you're like me and you 09:11 work for a large Enterprise customer, you're going to have numerous Farm over time. You're going to have m&a activity you going to 09:21 farm sets weather for a business separation reasons for legal reasons compliance are just really paranoid security people email have no 09:31 choice between domains. You might have one way trust between domain and you're going to end up with all these scattered Legacy environments that 09:41

you're going to have to to manage and this is going to create additional burden on your resources on your people because now they got to duplicate 09:48 efforts if there is if you want consistency across your firm's you set your policy than one I got to go send it here. I got to go set it here. You 09:57 might be maintaining multiple storefronts multiple nests carriers are going to have many delivery controllers. the problem is you know, how how can I 10:05 bring all that together and make it much easier to to manage an effort that you can really help with us because Zippy file doesn't 10:13

care about domain far as trust, right you install your couch connectors in the domain into a resort location and straightaway that Forest 10:23 is available for you in Citrix cloud and all the demands been that far through available for you as well. That means you can bring the management of 10:33 all those firms into the second one single control plan. So now I need to make a policy change. It's just inside there and I can make sure to place 10:41 whatever is on and boom. So it made my life much easier straight away. Now, there is also the additional benefit that that's going to bring you 10:49

because that will also feed into work space if you're using workfit. Do you don't have to maintain separate URL Darkness characters or something if 10:57 you're using to Gateway Service South Wall The user once the two domains are available at such a cloud and workspace. I can go there and I can login 11:06 with any of those domain credentials now and I will then be able to get to my resources there. Thought definitely for a bigger customer. If you've got 11:15 other said many farms scattered around the place and you struggle to figure out how I can bring these together. This is the way to do it. One example, 11:23

I will give his we had an acquisition and we got us a firm that had 10,000 feet to this and we were told 11:32 don't worry 18 months. After all be migration in Tyrone Datacenter. You don't have to do any upgrade anything to us. That was six years ago. 11:41 Usage has increased by 25% And so there was nothing I could do with that. I dropped in a couple of cloud connectors I 11:51 can imagine how straight away and took the files. I have a gateway to those users can log into as well as my regular production users. So definitely 12:01

something to consider if this is a problem that you struggle with Citrus clouds could really help you with us. So 12:09 now I'm going to talk a little bit about a negative my apologies if anybody gets offended, but we need to talk about traffic routing. So work 12:18 space today is an excellent product. I hope you are all looking at it. It is definitely the future of Citrix the problem with work space today is that 12:28 it has no methodology to differentiate between your internal and or external users. So if you are an 12:38

external user you connect to work space through the netscaler. Sorry not netscaler through the Gateway service. I did catch myself there did the 12:48 Gateway service and that routes you obviously through the workspace config to whatever your resources are and then they go back out through the 12:58 Gateway service and back to New York in Point if you are an internal user. It does the exact same thing. 13:06 You must use today the Gateway service. If you were trying to service both internal and external users this diagram by the way is in Daniel 13:16

Fellers Vizio and PowerPoint templates. So it's virtual Feller ever go to his website. He's got a ton of great diagrams and Visio 13:26 stencils and all in this is this is one of them the problem there is I could be sitting physically next to the machine that's hosting my VM and it's 13:36 going to go out to the closest point of presents over the public internet for before the Gateway service back to the workspace Services back to my 13:45 machine and then back around again, that's hairpin traffic at its worst and it will drive your network administrator crazy in most cases because they 13:54

hate seeing things like that. It's terrible and firms of packing efficiency. So what are the solutions for that? Is there a fix? 14:03 HughesNet skeleton storefront Unfortunately, that is the fixed and I can tell you is a consultant that's doing hundreds of these a year. 14:14 We are still doing ninety-plus percent netscaler and storefront and one of the primary reason it's not the only reason but one of the primary reasons 14:24 is this hairpin traffic problem. It's enormous customers don't want anything to do with it. They want to be able to differentiate. I'm sitting local 14:33

on its internal Network to my virtual machines. I should be able to go straight to that virtual machine. I should not have to be doing this crazy loop 14:41 and they're right. You can use workspace only for internal or only for external. That's another option. 14:49 So if your user base is serviced entirely a Charlie for example than your great or entirely internal your great. It's only when you have to use it for 14:58 both circumstances that you got a problem. Or you can just wait Citrix is sorting this out. They will have it sorted 15:08

hopefully soon. I have no promise timelines, but but I know they are working on it and I know the fix that they're working on and it will solve the 15:17 problem for sure. But until they get this problem solved. It's a big one if you're looking at adopting workspace and significant numbers. 15:26 Alright, next one for me. So multi-factor authentication of a very big deal for everyone Securities is something that is a priority 15:35 no matter who you are. But while I take the first time I talked about was with gears Ford that the larger Enterprise customer. I 15:45

think this is going to be very interesting for the smaller customers. And the reason for that is that the citric to now providing an out-of-the-box 15:55 totp bass MFA solution within Citrus clouds. That's going to be a huge benefit. If you are a smaller customer and you do not 16:03 have the staff the resorts has the skill-set even the money to deploy your own MFA solution. 16:13 I like cannot stress how easy this actually is to set up a mini figure in Citrix cloud in the time. It will take me to walk to these couple of slides. 16:24

That is probably the real time it would take for you to configure this for your your ticket out environment so that you can use their MFA solution. 16:33 That's very easy. You going to the identity and access management section assuming the prerequisite is already in place that you have Cloud connect 16:45 with deployed and you have communication with your active directory. All you have to do here is located the active directory until can option. 16:54 Quickonthetree the ellipse the buttons. I hate connect very difficult. Now the screenshot was from last week and it says Tech preview there when I was 17:03

in such a saw this morning that was gone and I got a notification that was available. So it appears that it has gotten GA. I haven't seen anything. 17:13 Yes. I'll need to check on that but it's just that easy. So now I can figure that will be unavailable is an authentication 17:20 method for me to use within such a cloud and into work space. Next step after I hit configure I get two screens up 17:29 to save and finish one thing. I just want to highlight on the screenshot there. It says that the user will be required to download and install the 17:39

Citrix SSO app. That is correct. It's not entirely correct and I will explain that ass in a couple of slides 17:49 finish. I'm good to go. Inferno the highly technical power to this. 17:56 I have to enable that as my authentication method to use for work space. So again going to my workspace configuration for 18:06 identification literally hit the button for active directory and touka and I'll get a a pop-up screen setting. Are you sure this will change your 18:15 subscribers. Yes. I am and that it that's it done 5 to 10 minutes for that to propagate down to your work place and 18:23

the next time your users. Practice the workspace URL they're going to get that familiar-looking screen there on the left hand side for user 18:32 name password and token. The great thing about this then is I don't have to do any pre enrollment for my users for them to use 18:42 MFA. It is a pure sell silver solution for them to do us so the user doesn't have a token. They're going to check on that do not have a token link and 18:51 it brings into the screen on the rice before they can enter their domain and username. Something to point out here that is going to send them an email 19:01

with a verification code, but they're going to use a part of their MFA set up email is the only option that's available now so that there's nothing 19:11 else. So if you've got something like an administrator ID that doesn't have an email address associated with it and active directory. This isn't going 19:20 to work for them looking at adding other ones have been a few conversations but is right now email is the only one that is available. So very 19:27 important to remember that I will add that you can use like external email you can sit at the Gmail you can do as long as it's got an attribute 19:35

associated with an email address. That's all it really cares about that coupon. Thank you. Somebody used to get 19:43 their Verification codes. They're going to pop that in enter their passwords on the next Green and here you will see it tells you can 19:53 download. An app of your choosing you do not have to use the Citrix app. You can use the Microsoft authenticator Google Authenticator. 20:03 Myself I use my Symantec VIP token because that's what I use for my corporate VPN. So you wouldn't find yourself in a situation where you just have to 20:12

have one to looking for that. Maybe they're corporate VPN. If I said I'm in a different tokens for workspace. It's a token of your choice 20:22 is ready to go. In Liberty that meant the time now I have configured my 20:30 my MFA authentication method. My user has self and rolls and MFA is up and running. Something to point out 20:40 after you've enabled MFA as an authentication methods in Warface. You have a recovery tab that shows up 20:50 now where you can go and you can recess a device for use of Tolkien. Now that is misleading when it says reset device cuz 21:00

it actually doesn't do anything for the bike that just invalidates the Tolkien I can wipe it off to use a device or anyting was joking with they'll 21:10 actually be there. It just won't work that you don't have to manually remove the token and start the enrollment process again in order to be able to 21:17 login. Just a few more points to add to us. Going back to call Paul said in 21:25 his previous topic that there is no way today to tell between internal and external traffic. So we can't whitelist any eye peas from MFA. 21:35

So if you turn it on it's on every prayer Brothers internal external. Maybe that's a good thing. Maybe that's what you wants you on the internal users 21:45 to MFA fair enough for a lot of lot of environments. You really do need it for the external access people who are internal it expects. They wouldn't 21:53 have to do that. If you do have your own MFA solution in place, you cannot use that today. There is a 22:03 tech preview underway using a netscaler is IDP for AAA. They are working on getting a stairs to you would be able to tie 22:13

back into your own MFA solution for that. And while I have focused on talking about Citrus 22:23 Citrus has new MFA solution here for this is 2 hour in Azure ad user. You can absolutely use for 22:32 doing MFA today using conditional access rules have the added benefit now all of you can set up your exclusions in your white 22:42 listing for internal vs. External use near conditional access rules. So just something to keep in mind but Like I said, it's for the smaller customers 22:52

out there. Having this outerbox MFA solution for you know, you know that you can have open running in 10 or 15 minutes all the teams. That could be a 23:02 huge benefit to you. All right, so I'm not talk a little bit about the Gateway service itself because it's an important part. Obviously. I already 23:11 talked about the the traffic routing with workspace. This is Jason Samuel Smith tap. I don't know if Jason the audience right now, but basically what 23:21 this is showing you is Citrix is running points of presents for the netscaler Gateway service around the globe. So depending on where you are you will 23:31

hit what it considers to be the closest point of presents to you. When you go out to the public internet that solution works really well and a lot of 23:40 cases one thing I will caution you to be aware of is if you are using a corporate VPN for example and your users or maybe sitting in another country 23:50 and BP heading to the us or something like that that will be there exit point right? So you need to be careful about how you're doing your traffic 23:59 routing and tomorrow Jason and I have a session specific to Azure or we talk a little more in depth about We recommend for split tunneling and things 24:07

like that around us, but just be aware. They do have a large distribution of points of presents for for netscaler today. That said 24:17 what can't you do with it? And I said netscaler again didn't I when I get my hands left so Gateway Services missing any load balancing, right? 24:27 So it is a basic. I see a HDX proxy service. So you're not going to be able to use it like you would 24:36 with your net scalars where you want to load balance storefront for any other websites. For example, you're not going to be able to do traffic 24:46

policies. If you have you know, some Advanced traffic policies or complex authentication cacia methodology in factor is getting very big for Citrix 24:55 and being able to differentiate, you know, user use cases and what your scan should be for example, things like that. You can't do any of that with 25:04 the Gateway Church service and white and a transport which is the frame Hawk replacement advancement technology, very important for a lot of my use 25:13 cases that I see out in the field where they're running, you know. High latency situations with packet loss EBT makes that experience 25:23

tremendously better from an HDX respect. If you cannot do EDT today do the Gateway service. I obviously can't do VPN effuse. You're 25:32 just in Gateway, it's me. How your your ABCs for VPN endpoint that doesn't exist either so really, like I said, you can't do anything 25:42 other than HDX proxy. So you just need to be aware that that's what you're getting as part of that service for the thing that it does. It does it well 25:52 under the conditions in and use cases that we talked about but there's there's a whole world of stuff that people tend to use ABCs for that. It's it's 26:00

not a replacement for Stop my finals customer perspective. And what does it 26:08 cover and why my first one I think was for larger customers and then the damage that was talked about smaller customers. I think this applies to 26:18 everyone across the board if you run any kind of workload in Azure or AWS. Before I can talk about all the scale. I got to talk 26:24 about smart scale and if you don't know what's Markel was or I should say is this is one of the features in the Smart 26:34

Tools sweet that allowed you to proactively scale up and scale down the number of machines that you have power down in your van after 10 26:44 desktop site. You can tell if you could have a set schedule, you know, what 9 a.m. I need 20 machines up and then at 10 a.m. Sorry 10 p.m. Take them 26:54 down to five machine or you could do it on load more you use of the law has been up more machines lessons that uses a lockdown. We start scaling down. 27:02 That works for both AWS and Azure and you could do it on site within servers. Well now why is that very important to be able to do that? Because 27:12

every second that you were running machine in Azure or AWS, it is costing you money. So why would you have all these machines running cost me 27:20 money? That's just crazy. So you want to be able to just use what you need to do in order to fulfill your needs. Problem with Markel so I can I go 27:30 bye-bye. So at the end of the month it is going end of life. I just want to replace with all the scale 27:40 and all the scale is pretty much. Same as smart scale. You can set your schedules the time of the day the day of the week 27:50

how many machines you want or you can set up, you know, your capacity buffers for the number of users to do is one thing I do like him to screenshot 27:59 is at the bottom. There's a field that you can put in the machine cost. So if you actually know how much a machine costing you per hour you can put it 28:07 in there and if you'll spit out some metrics and the Mario texture think to tell you how much money you're saving. so what's 28:15 the big deal with Sparks Guitar 3 with auto scale? It's only going to be available in Citrix cloud. So if you are I got your control 28:25

in your firearm on pen today and you are have a workloads in Azure or AWS. You will not be able to do this kind of power management with them anymore 28:35 after smart scale is gone. If you need to be able to do this and you want to use all the scale you're going to have to be in such as Cloud lot of 28:44 people aren't happy about this. That's the way it has gone. I know there are some scripts out there. The people are working on Triumph community base 28:53 to try and do something around this. So it was something very important to remember in the coming weeks. 29:01

All right, so obviously had a few negative things to say. So let's talk about why it's different Club because you know, there are legitimate reasons 29:13 to do citrus cloud in your in your environment today. It's it's a good thing. That's a change in in perspective for me for a year. Yell. 29:21 Does the sequel management like I talked about we have a lot of customers that love Citrix Cloud if for no other reason than they don't have to buy a 29:30 managed SQL that's a big deal for a lot of small customer. I will say if you want to use PVS. You must still have your own SQL environment for PBS 29:39

because that is not posted in the cloud at this point in time. Scaling like Shane talked about is tremendously easier when we 29:48 do multi Geo multi DC hybrid Cloud customers that want to use Azure for this workload in AWS for that one or Dr. 29:58 Sites in in the cloud citrus cloud makes all of that a lot easier to manage from a single point that it used to be, you know, even using zones with 30:08 the on product in and trying to extend out there's all sorts of complexity and designing that solution that that the cloud connectors in the citrus 30:17

cloud control plane. Definitely help you with Security analytics Centric talked a lot about an ellipse this week including the new performance 30:26 analytics stuff, which is great. This is good stuff. If you aren't looking at this as part of your deployment you really need to be because that 30:36 analytics engine is taking all of that data and it's am giving you useful information back, which is not always something that you get from from 30:44 monitoring tools, right? It is useful actionable information. So definitely be looking at security analytics in the new performance Analytics. 30:54

And then I'm a huge fan of intelligent workspace. You know, when we look at Citrix where they are today where they've been for 30 years because this 31:04 is by the way the 30th Anniversary, even though they didn't print any t-shirts this year 30 years of Citrix. It's been virtual ass and desktops right 31:13 intelligent workspace breaks that mold. It is outside of that space. It is penetrating into users that never would have cared about Citrix before 31:22 and making their life easier and then you combine that with analytics now your analytics engine isn't just watching your virtual ass and desktops. 31:32

It's watching all of your intelligent workspace users and you're getting all that information and you can act on that data so it becomes a much larger 31:39 picture when it all plays together nicely and that's really the vision that I think citrix's is trying to execute moving forward and they're doing a 31:47 really good job with it. The one thing I will say is this up time Citrix publishes their uptime 31:55 numbers. They have a target of 99.5% month. But we have to caveat that 32:04

just a little bit. So here's the thing Citrix Cloud as as you probably all know runs on Azure instances today, right? 32:14 So what happens when Citrix cloud has an outage? Well Citrix cloud is down what happens if Asher East has an outage. Well 32:22 Citrix cloud is down. So Citrix is uptime metric of 99.5% only includes their own product. That's fair. They can't 32:32 be responsible for Azure. But if you are in a industry that has to have brutally high up time. You need to be aware that that number is a little 32:42

misleading because they don't count outages by other vendors like Azure is part of their uptime metrics. I just just a little gotcha. 32:52 All right go back. So this is the part of the show over it's time for some Shameless self-promotion. So couple 33:04 years ago. We did a session at Synergy in Las Vegas. We talked about migrating VM from 110 desktop Farm to another and out of that. 33:14 We crazy the tool for that. Call Brenda Sapphire migration tool discount through generations. 33:23

It's going beyond what we originally thought it was going to be a support for Disaster Recovery migration from on-prem into Citrix cloud 33:32 and the last year at his support for migrating VM between the difference between Cloud regions. So I'm going to be releasing 33:41 a new version of us in the next couple of weeks. I've got to get back to Ireland and squish a few bugs in it first. It's going to be rebranded as a 33:51 Citrix virtual app and desktop migration utility. That's going to make me Britney and acronym. I don't know I'm going to have supported for migrating 33:58

acts as well. And I'll give you a quick demo. In a second. Two other tools that are available is the Citrix Cloud migration to 34:06 and what this will allow you to do is you can take the structure of your own print from your catalogues your delivery group your whole thing 34:15 connections capture all that information and rebuild fast in your farm and took his clothes. So there were times over there if you want to keep your 34:24 structure identical. I'm the last one. I got to know this was a complete nightmare to Coolidge the citric faulty migration tool if you've ever worked 34:33

programmatically with citric policies is it is a real headache to do with all but this tool allows you to take your policies. I think you can move 34:42 around anywhere you can do or even take your child back to on-prem. Who knows you might want to do that. 34:51 User guide for these are all available on citric tips.com. And we also have a YouTube channel where I recorded a couple 35:01 of demo videos for the hate doing because I hate hearing myself talk back over video, but you know, I took one for the team, so please check those out 35:11

if you think these tools me it be benefits you. Thought that I'm just going to give her a quick demo of the new feature will be coming in the two. 35:19 So here I have on Prime Farm couple simple applications and sadness. And I want to get one of those applications over here into 35:29 my success Cloud Farm. Do I launch my Stevie? Admt Tulsi told you make a great acronym? 35:39 Flex there's a new app tab that's going to be available until Put in my on Prime controller name give it my Citrix Cloud 35:52

customer ID and it's brown for my secure CSV file. If you don't know what the security have to be filed it is it is used for programmatically using 36:02 Powershell against Rick Cloud adjust it prevent you having to enter credentials again. And again 36:11 Alex directions to Cloud read information from both so I can select the 36:16 application for my own Prime farm that I want to move my target delivery group that I want to associate that with into his Cloud a folder if I want to 36:26

put it into one I hit my grace is going to go ahead and run all the power cells require to do that. I come back to my cloud Farm I hit 36:35 refresh. I want to know I thought calculator available. Magic I got it. Thank you very much. 36:45 Stop cell phone before you leave. I did mention tomorrow Jason Samuel and I are doing that's why I'm 230. That's at 10:30 and see 111. 36:57 We're going to be talking very specifically to Citrix and Azure both Citrix cloud and Azure is Anaya's location. So I recommend you come out because 37:07

we're going to get real in-depth their conference surveys obviously are very important to us as presenter. So thank you for taking the time in advance 37:16 to filling it out. And hopefully you enjoyed the session today and you can watch the session. I guess they're going to be on demand starting the 22nd 37:24 and will have the Synergy presentation up both on Synergy and I'm going to put it up on Citrix tips.com as well. 37:33 Also so we can write this so you can play with the mobile app game on I know everyone wants to go to lunch and get points for your session 37:44

feedback. So questions and we got a few minutes left. Are anybody got any questions good? Yep. 37:54 Can you use the mic? You know that the time Prime for ADT to be enabled 38:06 but they have not given us a time frame yet. I know it's on the list of things. I need to work on butt. Stunna workspaces 38:15 multi-factor, but what do you do in a big Organization for the identity management for the console is it does not have to factor and that's a big deal 38:25 for the magic Council South login with different Identity or you can use as your ID as well. I want you to stay hydrated and then 38:35

you can get MSA around the night from Council as well. Yeah, we tend to see most people if they really want to lock it down there using Azure in 38:45 regards to the 99.5% availability what has been your recommendation for organizations that require the triple 38:55 9 numbers you cannot use Citrix cloud is your control plan if you require triple 9, how about like adding a Mexican or on Prime? And so 39:04 you absolutely can do that and I'll talk more tomorrow, but we have a lot of customers that are using cloud is an eye as location a lot of azure eye 39:14

has You know just extending it is a zone or a Greenfield Farm within within Azure with a full build-out of net scalars and and everything else in gso 39:23 be with multi-region. So yeah, that's how you going to say tackle. Anybody else? 39:32 Alright, well, thank you. Everybody. Think of y'all to come in appreciate if you enjoy your lunch. 39:42

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