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Citrix Synergy TV - SYN201 - Performance analytics for Citrix Virtual Apps and Desktops

Sameer Mehta
Sr Director PM, Performance & Security Analytics at Citrix
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Citrix Synergy Atlanta 2019
May 22, 2019, Atlanta, GA, United States
Citrix Synergy Atlanta 2019
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Citrix Synergy TV - SYN201 - Performance analytics for Citrix Virtual Apps and Desktops
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About speakers

Sameer Mehta
Sr Director PM, Performance & Security Analytics at Citrix
Jitendra Deshpande
Vice President, Cloud and Server Engineering at Citrix

About the talk

Deep dive into performance analytics and better understand how customers can quantify end user experience, as well as drive end-to-end visibility across sessions, apps, infrastructure, and networks. Plus, gain actionable insights through machine learning models for your Citrix Virtual Apps and Desktops on-premises and cloud deployments.Note: This session will be live-streamed during the event and available for on-demand viewing post-event on Citrix Synergy TV.

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Okay, how do I run? So first of all, thank you for spending your afternoon with us. You know, it's part of today's session we go to cover performance analytics, you know for citric something that stops. My name is Samantha part of the apartments my team here at Citrix. I'm also joined by T-Pain. Deshpande who is VP of engineering for Florence over as well. As you know performance on latex as well. And in the auditorium, I see a lot of familiar faces in a customer's 11 tractor in the past. Also a lot of my colleagues had to have been part of this journey as well. So

thank you for everybody being here. As far as part of today's agenda. What we'll do is we'll go over overall strategy as it relates to Citrix analytics. I want to spend some time giving you just give me a little bit of information as to what was released as part of Citrix analytics for security as well. So what's new and then we Do a deep dive as it relates to Performance analytics and what value that we intend to provide to a current customers, you know as as we move along with this one. So as it relates to a

strategy for Citrix on latex, these are the three core principles on which strategy results on right so, you know any good organization in order to be successful. They need to start measuring and providing Insight, right and to provide Insight you need data. Once you're able to measure something you can you can drive a lot of meaningful answers as to you know, whether it's on the security side on the performance side or in a business metrics are things and things are right, so you can measured it once you can measure it. You can monitor it

once you can monitor it you can start managing it as as we move forward right to the core fundamentals of measuring rate begins with not just showing not showing dashboards in metrics and data to a customer's but actually providing them some predictable insights. Right, we're using machine learning algorithms so that you as a customer you as a partner in a don't have the owners of looking into many different consoles. You really realize as to where and what the problems are, right? So that's one cool principle that is truly differentiated. Right? And that's the reason

we call it like the worst person, you know solution as it relates to being able to quantify in a user experiencing things in someone. So that's actually we have a dedicated team, you know, just of data scientist all together that the entire job is to refine models as it relates to all the events that are coming on in a from Citrus products with goes into our second principle, you know lbs on a strategy is that it's not just limited to one given product. So for example, as it relates to security analytics, we're getting events

from many different products. Within the Citrix portfolio so that we can provide you a point of view, you know such that you are able to fulfil the user Behavior just as the entry Pacific Starbucks, right? So that's the second for principal and tortoise while the service resides on cloud and wasn't one of the biggest reasons it resides on cloud is because we're using a completely modern engineering start right which which allows us to provide is predictive analysis right to the service in itself,

which is Citrix on lifx results on cloud. We completely cognizant that a lot of our customers are either one pan customers or some of them might have taken the clouds Union might need a hybrid customers as well or some of them, you know might be all Cloud as well. So this is not all or nothing. So if your mom Prime customer there is a lot of value which I'm about to share with you that you can take Find a job in as you move forward. So so going back to you know, what are the fundamental problems that we're looking to address in over this particular service

as it relates to Citrix on lifx, you know the first last year released Security on latex at Cinergy keynote and we shared user risk, of course, you know, just as how we get events from different Citrus products all together this year at Cinergy keynote. We shared experiences or user experience course that you will be able to get through performance of pin points that you looking to address in a for a customer's specific to one given solution that spans across all citrus products and we're not just looking at a given data

source write our goal is really to provide her point of view just as how users Supreme sample users are using our content collaboration solution or endpoint management solution or apps on desktop solution or workspace solution, right? We want to make sure that you were able to capture the experience right as it relates to users in a what's going on on the network. Right? So we have a product on the Citrix Gateway as well. Right? So can we actually captured from the network itself as well as from application such that its comprehensive you and it does not provide of us where

you sit on your deployment all together, right, which is the biggest Advantage for Citrix Analytics. Now, you know why why why Citrix analytics and how we poised to win? Right as we as you move forward so. You know, we're working really hard and Ming-Ming extremely diligent search Elizabeth turn key solution and what I mean by that is once you actually configure your products to actually send data you are Citrus analytics platform and we make it very easy for customers to in order to do that and you'll actually do

that more. So how easy it is, right? We're able to profile and user Behavior, right? So that's that's that's one of the things that we believe the that is a cool differentiator outside of that. You know, what I mentioned earlier that we have a dedicated team of data scientist that are continuously looking on refining models as it relates to security analytics and now performance analytics as well. So as we move forward whether it's a risk or or user experience for you want to give you an accurate answer Just as how the user with see it. So that's that's another Advantage

is that we're not just looking to just provide you visibility. And today. Who's right now because the last thing you want to be able to do is just give you yet another tool to go manage all your monitoring, you know, as well as insights related on the country right once we have these insights and friends. We want to make certain recommendations that either you can as a customer can go eggsecute manually or right if you can figure actions on our side. We cannot sleep the, you know, initiate an action on the Citrix analytics platform. Super

example, let me give you a use case so far as a lot of customers right session recording which is been Within part of apps on desktop has been a very important feature right now. What you did was within Citrix analytics platform. We looked at all the events coming in if the risk or for that particular user is about giving of about even threshold we can actually initiate session recording automatically. So that's a great example that you providing value and seen the final end to end all together on session recording for every single customer.

You know, it's a closed loop action that the platforming actually provides. So you not spend just in a quick a minute or two one security analytics and then we'll do a deep dive on what the session is about which is on the phone. So on the security on the big side another 3 minutes that we made right? So one was that customers are also Microsoft customers as well. And you know Microsoft exposes a security graph API and through the draft PPR very able to consume such that would just not looking at you know, the

products that that that customers have installed within Citrix, but you are also looking to partner right, you know with something such as Microsoft such that we can take into. Data into a countess. What's that? One? Second is a lot of customers answers that this great. I mean, you know, I see a lot of value in the platform, but I've already invested in Long, you know and I want to be able to aggravate a lot of data because so many people in so many different reasons why they might have workflow that initiated to spank all together so you can go within the platforms platform and you can

configure Splunk as a data source and all the risk indicators can be exported as a feed into Splunk just like any other day and lost me that you know, we working with Ping Identity such thing as in when a risk or goes beyond a given threshold were able to take an action in a trooping upping identity which isn't which is an IDP provider on performance analytics. What is talking to multitude of a customer's is that a as they go about you? I think about a in India customer Journey on adopting Citrix workspace Citrix workspace has many different components. You know media

is one component that is mobile applications that is web in science applications and soul the same content that is associated with lot of these in a lot of these apps and customers have to do a customers have to deploy of variety of different tools right whether some of some of it from Citrix and some of them are not from Citrix all together. So who was Lord of consoles can can we actually provide them one view to tell them as to what is really going on in an Indian environment? Right so that so that they don't stop looking at okay, if

it's a problem I need to go into and one console if its infrastructure problem. I need to pull in some of the console fenney do llamas set of jacks, you know, which is part of Citrix Cloud. I need to go to a different console. The other thing is that it's not like we don't have data on the country customer support. We have a lot of data within our repository, right so we can have some gas drops a lot of the data sets in the mountain database. If you have Gateway deployed a lot of data actually flows along the network data flows to the Gateway self through HDX insights. And

you know, if your if you know, it hasn't been your using workspace app as well, you know if we could capture data from there as well. So I'll be able to take all this particular date and who actually sold some meaning foot problems and some pain points of customers are currently facing and continue to face, right? So this is not just yet another tool with a lot more data, but we truly want to be able to provide certain deterministic answer right so that those are some of the problems that customers were running into you know as they Journey but

eventually I might get into other Now we launched this brand new service, which is Citrix analytics work performance. And what we doing over here is that we're capturing user experience and corn to find user experience to aux cords, which is user experience course, because one of the things that we noticed was a lot of customers when they are it Department gets asked as to what is your experience. Can you quantify experience with Citrix stock with Citrix services with Citrix technology. It's always a qualitative assessment. Right? So it's always an assessment

support call, you know, most of the time you're in, you know, your end-users a Rollie not so happy, you know what this time because you're actually running into a problem. Right? So it's hard to quantify user Expedia. Just as all user see it and that's one of the biggest pain points of customers run into so let's get all this data. Let's run about bunch of machine learning models. Let's let's start classifying Esther. You know, what who's having a good experience who's not having such a good experience, you know, and who's having a terrible

experience and let's take that as an entry point to further diagnosis to what problems are they running into perhaps. There is a problem with in Citrix perhaps it's a problem outside of Citrix and if it's a problem outside, we want to enable our customers to say that it starts to fix it something else and what is that something else altogether? So that is that is only see one of the big key use case outside of that being able to isolate users with poor performance providing into invisibility. You know, the other thing let me know test for especially brontosaurus by the

way, just a show of hands. Call me. If you are on on Prime music won't Hansel you so you will appreciate right out of the question how many of you are on Prim and have more than one site. Cape a lot of you raise your hands right now, what would happen is that you you can log into director and you can look into your session information on your you know, user information in and things of that nature into a different direction since all together. Now, either you use apis or you build your own

photo or what-have-you all the sudden you have all this information in in in in some other inappropriate together. So that was a huge 1015 slides across the world to be able to activate all that information and giving them into one simple view is you know, it's a simple math but we do, you know, we we didn't we didn't really get to doing that because at complete Erector Sets as to whether side so we were not able to get all the information. So let's give you another pin-point that you will see that I'll get to in a minute to watch

information. So so why now and then why are we poised to win? You know when it comes to Performance analytics in a Foster's again going back to user experience schools were using machine learning. We're losing models using Progressive technology, right? We're using a modern engineering stock right are Engineers a building machine learning models using Scala are programming languages which which typically right RR more Progressive in a companies that using the same set of models to determine in a

different different use cases using the exact same stock, you know, which other companies are using for a different use case. So that is that is one outside of that. We're getting data not only from one source, which is director, but would also getting data from Gateway Jepsen sites, right? You know, we will plan to get data from workspace app as well to imagine now you're getting data from old. Infrastructure from you monitoring database you right if you needed access to HDX insights. You actually have to go to a DM to get network level visibility. But we making it easier for customers

and you'll see in a minute as to if you had to triage any latency level issues, right? You will be much easier to do that with performance analytics. So bringing all these together because you just cannot isolate launch performance and use a pool. Right what we noticed customers using director to diagnose, you know, maybe love on issues and you some of the tool for something else and then some of the tools for something else for the same session because now you have to remember your session ID, you have to remember your connection ID correlated, you know,

and it's just it's just not easy right all together. To bring all of these things together. Secondly the platform also provides a cell service capabilities. So we've got natural language processing which will actually show you in a bit which means that you can actually build your own reports as we move forward making it very easy in order to outside of the week and reports that we have you can build your own as well and lastly right is going to take less than like, I want to see less than 5 minutes to go up and running on this particular solution, which we will also them was well,

Two coming to user experience scores. So in this in this so this is the first view that customers will be exposed to you know, as in when they come under performance tab with in Citrix analytics and what they say is that in my organization of God about 650 users and 50 users are not having a good experience as as they interact with Rick stock right now. I also know that over all right my system score, which is my user experience code. Is it 80 which means that you know, what majority of my users are actually

happy with Citrix and we just don't do that yet. She provided friend over bit of time. So that's it tomorrow your boss comes in so you don't want like I need to justify like on investment in Citrix on are people happy with Citrix technology and things of that nature. You can actually easily pull a trend report off your user experience scores over the last one month and Look at me look at the amount of people that are not truly happy with Citrix in on technology all together, right so which is one of the things that a customer who is that, you know, send scheduled reports. So that's that's one

and then what we do is we just don't show you this data. We will take all of this data and using model. We will actually segmented into heat activities that you see is logo on the next one. You see is Network latency witches I got in theaters though. I got time to time. Can you see Sachin failures reconnections CPU, you know, what is the Lord on your video machines and we will take and we have you know, we will wait that's what each of these factors and how much importance do they play given, you know how

to use Citrix experienced user experience example, if I launch an application and it takes me more than a minute to launch an application that you In the logon Eurasian category will be flagged as read automatically. If it takes 10 seconds of 5 Seconds, it's it's a green write any anything in between it's it's it's going to be a yellow over there. Right? So the goal is that an old is John Cena going to be click through so you you know, which is the next Green is a diagnosis. Okay, what's going on with these 50 users? Right? So what I do, is that okay again

tribution as to how are these fifteen years has placed OK Google log on or are these 50 users launching desktops from let's see a Network that has you know, a low-bandwidth and high latency all together right to a majority of your connections are coming in. Let's hear from like an offer letter using a Starbucks Wi-Fi or together. There's not much that I can do besides just letting them know that you know what you just need to be on a better Network all together that's about it. And we will highlight that over here and I know you like to be

segmented with no to me round trip time would we will say that How much is your van latency so much as your infrastructure Laden cl7 agency and all of that metrics we get because we own the protocol that actually goes on the Bayou or to get right and all that Insight is available to HDX today, which we getting all that dick. Right? So this is the problem is with a focus on the red and if you just follow the trail or together, you will find out what the problem is. Let's see if I want to click on Logan duration, right? So I

see that are not happy my experience because of log on when they launched an object takes way too long. For some reason. I'm just seeing seeing spinning wheels over there. Why is that the case right? Well, one of the big reasons for that is because these three GPO policy to keep in mind that we're looking into the GPO policies affect Logan performance. GPO policy with telling you deterministic Lee D3 GPO policies are affecting, you know were Logan's. So now that

you know, we can go to GPO policies or logon scripts and you might have a network copy to your a storage which is hosted in your desktop environment you fix that and all of a sudden your user experience Corps in a Trans Am Now, let's say you want to click even for the down you enjoy it even more triaging. So you will give you a list of users. We got you, you know Associated user attributes and after that you click on the given user we will tell you how many sessions are associated, you know Associated for that particular user and the color coding means in these the numbers that

are color coded means they're above what is considered as optimal experience has the music screen score of 10 and one of the reasons for that is because Logan is hydrocodone is okay is way too high. That's something that you need to go. Look at. So this is an emergency just summarizing a good visualization as to how we're calculating user experience quote. So we look at latency will get Logan will cat video as we look at, you know, how he's going to happen together? Okay in some cases like we

actually have the smarts to the building. That is the net worth of Europe is not too long. What are you able to recover from that particular section don't have a good Network all together, which means you don't have access and your screen just froze we would capture that because now user experience has agreed it called again and back we go into your neighborhood Network latency cause as to why you know why you're suffering from for user experience. So let me dispose

of your, you know, just hand it over to jitendra Hula show you as to how this looks in the product. I guess I mean Alright, so somebody talked about the user experience, right? So that's really one of the things of the heart of you know, what you want to do here so that you can quickly figure out how use electronic, you know, and you can see this across all sides or you can drill it down or side as I mentioned that one of the key thing we have here as you can aggregate different sites in one single you so that you can get a quick overview of how your entire

user population is doing. So if you see here in the last 12 hours, you know you had that on 167 users across all of your sights and 18 had to this excellent user experience and like somebody mentioned that you know user experience is calculated from a variety of factors in a log on duration the latency so as you can see, so the exact speed in score graph is I going to get that across all sites and in AUB have 167 active users of the past couple of little more than a couple of hours. I've seen for a large who has logged in and quite a few have of them have can I prepare user

experience called and the way we calculate that is based on their living seas and in various other factors something which we have gone with an initial step. But the as we hear more feedback from you guys that's been between the other thing is you can set the pressure is on what it means for your user base to have a certain experience also few things by the score of 15 actually pretty good then then you can send that within the service. We are also going to add alerting

around this. So let me know if you see that 70% of your users in a particular side have bad has experienced then you'll get in the Lord saying that are some things up and then you can quickly go and go to that particular site look at the train verified and then drill down into what's actually happening. So, you know, this is sort of a recurring pattern here. According to him if you will want to give as many breakdowns as possible in the Santa experience so that you can see things on a higher level as to what's happening and then based on what turns

you see you can go deeper and deeper to figure out what really is happening. So you can quickly in a figure out what the problem is. So just an example you can let's say I click on users who have experienced it should be able to You know go to all the users without experience and the new shirt. You can actually write a query like for example. Brokering is its typically in Archer take like one or two seconds of the most for a cloud or an on-premise aside.

So if you have broken taking let's say 5 seconds or more you can put a figure it out. I'll let users have the problem and this and that you can then see if you know, whether if you have an on-premises site, maybe your database is a little bit overloaded slow to Broken against taking a while or if your animations are slower than you can come up with a drill down into what's happening there. how you can You know, you wouldn't have other things like Lexi brokering goes fine that they can let them see seconds, but maybe your gpos are not doing great. So maybe they're taking

more than 45 seconds to figure out for what users they have that issue and then go to that particular vdi machine. Maybe that will be a machinist is not doing great. And what have you saw game? You don't get into the actual details of what I'm feeling right? Number two team here is that we are essentially collecting a ton of data from your entire slide. I'm sending it and you can and pretty things on top of it. Right? So we're going to show you Trends in the beginning and then you know, as you can see negative friends, you can go down and figure out what's happening. So

that's the whole idea here in order to be able to give you I love you and then you can actually figure out using very powerful pretty languages or Creole language. Richard. You know you should be able to create your number of factors. Like latency is GPO logon durations, even within the logon durations, you can figure out what the different steps are Antiquated particular step Internet. Log-on View. So I'm going back. Google actual men View You know, we also have a number of other areas

like in a user session launches season 14 Seer Trane again, the team's strength so you can see launches across different size and let's see in the morning in one of your sights. There is a sudden drop in lunches, you know, you see like a cliff like the Carter Cliffhanger like, you know, there's an outage going on, you know, I actually managed the subjects clouds TV service for engineering so that if I ever see eclipse in any of my grass and I basically know it's not my birthday

if you find out that your friends are not in the right direction you can quickly see you know, what's happening and I'll be buggered one of the things we also want to add is very very powerful reporting capabilities. So you can kind of CDs Aggregates across the Garmin, you know create my supports and I'll give it to you or you know, your boss and show, you know, I had this is Houston Friends Day or the Boss 1 month or so and then so on so there's a lot of new things with pop up as we go along in the journey. I'll see you at analytics. Do you want to go?

Okay, great as you mention, you know, so we're looking at all this information across different sites and and this, you know pretty much this this dashboard widget is to assess Health as I mentioned, you know, if there's a certain type of sessions you need to know as to why that is the case and you can stop the troubleshooting. The next thing is we don't we not me look at that. But we also look at log on as well suggest if you just interested in log on we will again we will again using Immortals we will tell you as to what is a good log on in okay logo on and it really bad Rogan

Experience altogether to this classification is done already pre-populated, you know for you you don't you don't have to do anything on your side and then you can start troubleshooting as to why are users having a pool plug one experience experience because of network right across all Sites? That will tell you as to if users are happy working with Citrix stock. And if that is not the case network is a problem, right which is you know, which is which is an indicator over yard because we do the classification

into Network latency metrics into good bad ugly and obesity against the red and if your red is decreasing order of time, you know that users are we having a having a good experience with Citrix stock? So so far most of it was focused on users and their sessions but we want to take that a step further and we're also looking into providing infrastructure visibility. So for example, whether you're a desktop OS environmental service environment, we will tell you again huge benefit to a long-term customers play

tsuki Highway of idiots doing IO videos overloaded or not, right? I read a string of fine. You have more number. We need a repeat of time going into maintenance mode, right? Do you have more number of India's going into you know, what is known as an unregistered motor which is universal part have some sort of a pack management strategy went wrong and you have more than one machines that are not being able to do that are not available to service. Your users were launching apps on desktop in Hinsdale having a bulldozer experience right infrastructure visibility as well.

Those are some of the value that I just shared with you. Now, you know, I understand that majority of customers are on the left side of the stable. Right? So, let me just walk you through. So if you Woulda known Prime customer, okay, what do you need to do? It supposed to be asking you to install any new connector agent nothing of that sort, right all the small intestine to the products. So it's very important to recognize that I know new components to be installed outside of what you're upgrading of installing on, you know on a frequent basis. That's number one always see the

sum of the smarts that are being built in requires you to either be in our Q2 version, which is just about to come out or the next LPS our version. So if the assault release on you want to be on the ideas. Release upgrade to the next LDS. Release and you'll have a lot of this capability, it does not require you to be on bad clouds. Or work space service, which is very important. So if you want to be on friend, you can continue being on-prem. All we require you to do is have a account on our Citrix analytics platform. And the only reason we need that is because we need to be able

to look at data so that we can start running models and showing you these in a visualization fidget if that's not something that is not of interest to you. You can go about continuing in a just using existing to lose that you're currently using and you know, this is definitely an opt-in program called an opt-out program, right? Because we need to know what is your account with an AR platform like that recognizes you as a customer onboarding Johnny, you know, if you're a customer that either have gone down the Journey of adopting work space

or on our cloud service, right? So let's take the example of you know, you've gone from on-prem. And you move your control plane to Cloud, you know, and that you were closer on Prime and up Club. In this case. The only thing that we need is an org ID, but it doesn't absolutely nothing that you as a customer needs to do in order to get this particular service and the old id expresses interest that you like what we've shown so far and you would like to meet up at Spade in a trial or you would actually like to take the unit a cat reproduction

in mind giving that you know, you're on Prime Cloud analytics are to be separate components. There is absolutely no, you know, we do not affect your performance day-to-day operations of your apps and desktops and volume because that's completely separate The Lure customers will yes, I like the value that I would have seen so far, but you know, but will it affect my current performance of mass and the answer is no So it's a single stamp on boarding which is actually more for our team is it's more for us internally that we need to get onto you know, and once you

do that, you will see this, you know, you will see the style witches on Citrix and latex you click on manage within subjects within Citrix analytics and indirectly teach you, you know through security performance and productivity jobs. So, you know what I want to show me here is that you know how simple you know, one of the things I mentioned as a different stator is simple on-boarding process, you know, taking less than 5 minutes to get onto the sprinkler service. So what

how do you actually get onto performance helmet? and then pick I think I think your other. All right. So like some you mentioned if you are an on-premises customer and you update to the latest VR the next one or the one after that, I don't quite remember. So this is what you experience is going to be. If you weren't on board to the Citrix a Nordic service. I saw this behind-the-scenes you can see director of the console and you know, you basically really really get this

particular a UI Avenue essentially need to register for the for the subject and Exedra stripe. So you have a number of steps here and you know, you didn't get started you put in your Citrix clock credentials. But you wouldn't you wouldn't need us a cloud account before we can do that. So once you have that you will need your prudential's if any can you select the customer? Because you could have more than one Citrix cloud account essentially. So you need to select which account do you want to send

this day or two words and that's it. You know you basically the onboarding process cannot be more simpler few clicks on account login and restart simulator from your on-premises site and analytic service and you can obviously get all that itch capabilities, which we are adding the one caveat to euros. I'll be sleeping on the cloud service in the cloud service every so often rate supposed to be adding capabilities all the time. So you were getting your capabilities sooner turn on the cloud. But we do support this with on premises park now, so I'm

in the CR and and the the cloud services are between two IDs ours is a lot more stuff you're going to hide so you were going to lose out on getting some of that because you know the date that you send through the cloud is going to be limited to what we stand in between the door might be locked in the cloud and and show you good insights. So, I mean the the experience are getting cannot be more simple and it was really a seamless experience to get you on board into the service.

It isn't open. Right so, you know with the first queen. Jitendra was showing is just more like an hour because last year with in Citrix director, we were releasing about 4 new features every 3 months and it was you know, it was hard full of a customer's used to keep up with the pace of innovation that we will actually having right so we made it easy for them just to let them know right the right side is on this specifically Odyssey on the Atlantic side left side. We're also introducing desktop folks as well. Right? So if you want to know more about

this one's only thing that we need from you is an account that identifies you as a customer once we hop. That's what it says. There's nothing else that then once you provide those account credentials, you can directly go to the gas platform until you start seeing all of the day. So you can see it. Do we need is an account? That's okay. Yeah, so we just need an album connection. It's on a secure code is 443. So we're not asking customers weaving punch in any Bible, you know any any holes in their file all together so which is which is obviously which is

all this about important because if you need to, you know, if you need to open an in-ground pool, you need to get permissions and flattery to love Isley. Delete a process. So some of the common questions is it okay if my Nordstrom Customer Romans 7:15 IDs are how do I go about getting this three days of doing that you can eat on a great work you to version of our upcoming release so go on to the CR go to the CR Cadence second as you can move your control thing to Cloud, you know, which is which is a lot more

destructive. But I'm just getting out of that is another option, you know, if you want to see on the program it into two as well. So, you know for customers please reach out to your sales reps, you know, if you are interested in applying this but it's so nice out. We will have a 2-month trial once we go ga. So that's something that you can take advantage of as well and for customers that are outside of the us we are having Repositories of you would have to ask back home support in a mirror as well as a PG. So let's hear customer in your all of the data will only sit

in Europe and never leave your tub. So, I mean that's always be required in as a company to make sure that you have data gdpr guidelines to reflect that all the data that with electing will be in the gdpr documentation. You know, I want to say predominantly every single data is monitoring data, but as in when there is any pii data, we will be reflecting that as part of Virginia. Compliance talk and making sure that you know, we highlight as part of the process as to how we securing at managing it and thinks I'm not going to go through this before you leave all of

these. Oh, by the way, all of the content that I shared with you you would have access to all of these slides, you know, you can also leave it a section through Synergy TV as well if you Like what what we share with you what you presented, please definitely give us feedback Synergy over soon as you are looking to make sure that we as a speaker is improved to make sure that you get the most out of Apple products, you know, moving forward and the Lord so we have a session tomorrow, but outside of these are

other omelette Expressions that I encourage you to attend. This is something of interest to you, you know it also on Twitter as well. So Synergy Citrix Synergy outside of that that is out of session ID tag as well. And that's what I thank you for your time and staying with us.

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