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Citrix Synergy TV - SYN103 - How to modernize legacy infrastructure with Citrix Content...

Crystal Ricevuto
Director Of Business Development at Levitate
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Citrix Synergy Atlanta 2019
May 23 2019, Atlanta, GA, United States
Citrix Synergy Atlanta 2019
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Citrix Synergy TV - SYN103 - How to modernize legacy infrastructure with Citrix Content...
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Topic: IT

End users demand access to files anywhere and on any device in order to stay productive. However, their mission-critical files are stored on a file server in your datacenter, making them difficult to access when they’re not on the network. Organizations are looking to securely mobilize that data, but they have neither the time, budget, nor the people to work on a data migration project. This session will focus on how Citrix Content Collaboration serves as a single pane of glass into all of the documents in your organization and how Citrix supports your cloud strategy no matter where you are in your journey. Attendees will learn how to connect Citrix Content Collaboration to existing data repositories and store their data in the cloud, on‑premises, or through a hybrid approach.Note: This session will be available for on-demand viewing post-event on Citrix Synergy TV.

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Thank you for joining it and welcome to how to modernize Legacy infrastructure with content collaboration and truly. Thank you for coming with 00:03 a title as dry as this right after lunch. I really appreciate all of you being here today. I'm Crystal right to veto. I'm a senior product manager for 00:13 Content collaboration. And I'm joined by my colleague Nathan who is a product marketing manager. However, Nathan's actually on vacation right now. 00:23 So why don't we go ahead and check in on Nathan who's currently enjoying his life without modernize content? 00:33

I get it to preach so good crystal. Crystal. That's never good. That's never good. What does she want now 00:47 and we go on vacation? What is it today? She knows I'm on vacation. She approved the 00:56 PCF. I need to help yet. I know you did it what's going on? 01:06 Speech bubbles on slack. I would rather not but yeah. 01:15 And we got the wrong one. Wrong. And again, she keeps calling me night. She doesn't 01:28 know you're on vacation. Yes, you do. Mission critical everything 01:34 is Mission critical is it not yet to have anything that is actually NASA Mission critical presentation from last week. We think about life 01:44

until I get back next week in Cayman Island pretty nice. 01:54 Just enough just flat knife review with you 02:05 not on the beach. So yeah. 02:12 I'll get back to my room and I'll go ahead and message you up. The document when you get it done already. I was short-lived after a 02:24 few months. He doesn't see how this goes. All right. 02:34 Play this is what you want to do on your vacation package. Go. 02:45 I'll go ahead and log it in about desktop always fun to see if this works. 02:56 Eureka good think I've got in that shared network folder. Go ahead and get on the 03:05

mail. Wonderful Life VPN while you're on vacation. Really Pleasant AC noise you hear in the background to be a miracle. If I get the 03:15 password run after a couple drinks go ahead and be at the end. App 03:25 app never works first time. I've only had an audience to see that actually worked on the first time. God sent an email to 03:34 Crystal such a fun word processor Go ahead and stop making why he's a funny native. 03:44 Go ahead and find that file dropping in. Drag-and-drop the spinning wheel of death always fun. 03:54

It's a short prayer to the state of God's to see if that's actually goes to her actually around at 7:15 mag. That's going to come back to me. That's 04:05 not going to be good. Maybe not it's not going to make sure I probably were going to have to cancel this email. Go ahead and discard this one time. I 04:14 got from compressed that file which is ridiculous. I still have to compress files is 2019 after all. 04:23 Try to get it out Explorer. And here right click, let's send to a compressed file always found that it was strange instruction. Let your wife to send 04:35

it to a compressed file. Bad Dragon drop Trigun 04:44 Crystal Rossi buetow and told off about that a few times not Udo yuto. Christian hit that ball United. 04:54 Go ahead and write the email for the second time. Go ahead and dragon course didn't take the first time I dragon in go ahead and 05:04 dragon it again? The second. I'm either going to order room service and get a drink during this visit is definitely taking enough time. 05:14 For the Love of All That is Holy can we please work on this neck? Try go ahead and try again. And spinning 05:25

spinning spinning. Hopefully, I'll get a knock at the door soon. Take the edge off. Vacation fun. We're all in it together to Stagecoach. 05:35 Go ahead. Mary's got good Wi-Fi, but I don't think it's that good. Maybe need to become Elite status to get that enhanced 05:46 Wi-Fi. Like I'm silver not yet quite gold. Got done that go. All right, that's done. Thank. 05:56 Thank you very very much that that's over with go ahead. Let her know. Hey back on Flack Crystal. Thanks again for 06:07

option has been a blast. Let's go ahead and wrap this up. 06:17 Why she took a drink? Please stop talking. full version of the images Portia de Rossi 06:29 on total version let's go and find out when I think about you cuz I have to work on that one when I was at home because we're didn't provide me 06:39 with any me an easy way that I can get my work done from home with unlimited call Storage in collaboration with other teammates not to login to 06:49 Dropbox and we thought it was a miracle before that. I managed to get my password. And that's fine. Going to probably 06:57

request the same, but if I can get my password right in the second one cuz it's is definitely to be a miracle. Go ahead 07:07 and sign in. Verification is not safe. Is it different before? 07:17 Places. That picture one that he doing the other one for the picture changes and you just playing roulette at that stage. Driving to share this link 07:31 to get these cloud services. We need to create a link and back to that manage. I'm back. Virtual desktop. 07:39 Garden email acrostic Crystal hair almost there, please. 07:51

Vacation isn't paying for itself. I'll go ahead and send that one off get back on the last 08:01 Skype chat. Dropbox I know I know. Well don't be mad at me be mad at yourself cuz you still making me use these kind of tools. 08:11 And that should just about wrap this up. Co-op 08:23 All right, how painful was that? I mean that was super painful. We lost an audience member that was so painful. But I mean how 08:35 many people did that resonate with you guys ever been taken away from military vacation from your kids soccer game because something's happening at 08:45

work and you need to work immediately. So you need to pull out your laptop and you need to do things. How many Houston VPN to access a network file 08:53 shares going ham. How many if you were still using regular email to send your file? 09:01 How many of you have been hit by that file size limitation and how much did it doesn't feel good. So 09:10 how did we get here? Why we talked about that? I Clicker from yeah, yeah, so that is a really good question. And it's one that 09:19

just is a really good person that had a lot this week because the hands were saying it's pretty prominent to pretty good pretty good most of this 09:29 week. So if I could chat with a few folks and there really is that noticeable disconnect between like the lightest and brightest software tools cloud 09:39 services that are all at the market with these Legacy systems and really weapons in the Legacy systems do exist for a reason. We know that the 09:45 house some of the most critical workload and daughter that we've got some of that data and applications can't be so quite easily migrated to where we 09:55

wanted to actually go and secondary to that was also looking at the notion of Regulation and compliance that prevent a lot of these work clothes a lot 10:04 of habitation zlotys Dayton content for being a harness and dudes in public Cloud. So I know a lot of folks are utilizing a virtual machine, so she 10:12 thinks that that 80% of active virtual machine Lazar Show house with a note private infrastructure. So by all accounts just noticeable tether that we 10:21 have to these Legacy systems and this modernize content. They were trying to get today is still very much and is still pretty prominent. So Chris was 10:31

going to give us a bit of an overview on what we going to chat about today. And I promise you did not give me any more painful demos like that. take 10:39 it out of his session is that you are Peter Hansen said we still have all of our files on friend and we are VPN to access this you are absolutely not 10:47 alone. So why all these sessions are getting you excited about moving to the cloud and intelligent workspace? We understand that we still need to 10:55 provide something for you to help you today. So we're going to talk about the Legacy infrastructures. What do they look like today? How do we get 11:02

there and talk about the cost of it whether you realize it or not having like at the infrastructure is extremely costly but we can use the content cop 11:09 collaboration and modernized it without moving that data to save you money and try to get you jazzed about addressing the costs and the failures of 11:17 your legacy infrastructure and values that we bring to the work space. And of course. Just flexibility with choice, we're going to highlight security 11:26 and the user experience were trying to avoid of Nathan on vacation. All right to the first I'm going to go go by right now and I'm a 11:36

bit of background of contacts and understanding I think that's important because those of us that starts with we 11:46 understand some of the real cost in impacts and really how we've gotten to where we've gotten too. And I know you probably have to die to 11:53 be like recognizing. Yep. I definitely have that sort of pain yet. I can feel that impact few others that you might not recognize that are coming 12:03 across the organization and because of that we want to kind of give you a bit of a picture of that you can really appreciate and understand the value 12:09

that we can really bring with us. If your content collaboration stuff is the Legacy a legacy system. So Crystal had a really good point. It's it's one 12:15 thing. We don't want to feel like we're alone. We don't feel like we're watching all these presentations and all these great cloud services and I will 12:24 go to you don't really want to feel like I'm the only one that's Heather to these Antiquated systems. How am I going to go ahead and get there? But 12:30 the truth matters you're not alone, which is nice because we like to know that we're not were in it together. So Research showing that about one and 12:36

two almost 50% of Enterprises have a majority of their workload and applications deployed Within These on-premises infrastructure, but one of the key 12:45 things you want to talk about today. What's the cost? What is the impact you guys are feeling because of that so don't try to get to Abbott academic 12:53 there. I'm sure you've never had a presentation with someone wearing a shirt like this before we want to do is just give a really quick overview of 13:01 somebody's coffin impacts again to give you guys at understanding and that empathy as we kind of go forward and pretend you guys to think right 13:08

solutions to get out of this first and foremost. I knew anyone here, but I'm lazy infrastructure when it comes to maintenance. Those are 13:14 exponentially escalating costs over time. Every customization and every change. Do you guys do makes your system a little bit more complex and because 13:23 of that complex, it becomes more time-consuming. It becomes more frustrating and becomes more costly to try to get the update tied into that notion of 13:33 context is that idea support and with every complexity that the cough continue to rise as well when you got that support so it can be really caused by 13:40

that distinct lack of support in the distinct life is like knee support but usually with those complex Legacy systems you guys have and really really 13:49 leads to that increase in cost because at the end of the day, we do recognize that the increasing cost of how to find the right talent to be able to 13:57 support those infrastructures way to think about 14:04 this is you have a lot of doubt. I have a lot of content that stored within the systems and if you could really get to in harness and data analytics 14:14

data reporting tools to deal with feed into things like marketing applications and dashboard. Analytics as well as Tales ones. You can really start to 14:22 use that information to the best of your ability to try to move those sales and marketing teams in the right direction because you nesophila can't get 14:29 to that. I'm sure they can really affect your bottom line. Next lot of talent, which of course is tied directly into the notion of baking soda and 14:35 not only brings exorbitant maintenance time that these people have to actually start to dig in and understand the complexities with each iteration of 14:45

versioning updates and all the maintenance. I'm systems you have to keep up to date but it also requires those really nice skill sets. So I think we 14:53 can all empathize once you lose a member of the team like a lot of institutional knowledge goes with him as well as the one you really have. Those 15:00 people that leave that really understand those systems really well and when you get can you get them to leave when they get them when they leave on 15:06 their own accord? I can really leave that big happen. If you try to fill that knowledge Gap. I briefly talked to him before you guys understand 15:13

disintegrations. We all want to start moving toward. We all want to start integrating some of the best analytics data reporting tools a cloud 15:19 application tools and software and some of the Legacy systems have gotten place today. Just don't allow the so this is a really big cost in a big 15:25 thing of fact, it was quite a few people in the Boost this week about relationship 15:32 business laws are constantly changing how to keep up with those and it really can be costly and consequently the cost of keeping those Legacy systems 15:42

compliant is becoming more and more complex in the risk, of course was getting out of compliance based on trying to update to quickly or update 15:50 infrastructure or even Pershing and maintenance coming at you at a rate of knots that you guys can't keep up with certainly adds to the stress and 15:58 complexity of this system. Last one. I know you've actually been staring at if you not have recognized him that end user. There is a clock to the end 16:04 user as you saw but that's incredibly painful demonstrations me on the chair on vacation in years experience isn't great. Cuz we pnnl for sending 16:11

those files try to modernize. Content system for the really is that cost of it and user and conversely were also seeing is the the end-users behavior 16:19 in their study movie to unsanctioned applications are starting to use tools in a way that you can potentially allow or even. Harnessing soon. As you 16:26 don't want in your system in the first place potentially taking you out of compliance. We're opening up to certain Dana data vulnerabilities and risk 16:33 that you've no doubt heard a lot about this weekend Saturday. There's a bit of good news though. So that one slide that I could you ask before 46% of 16:40

the thumb Enterprises. I'm having majority their workloads deployed it with an untrimmed infrastructure today within two years that number dropped 16:49 down to 20% in terms of who actually anticipates to continue to have that workload on those Amazon Prime. So myself I 16:58 couldn't help 25% of them said, you know what I'm not going to house a lot of that. Well, then that would not system. So the question I also they have 17:08 those how do they actually plan on achieving this and from from all accounts into the cloud services the recommendation against let's just pick it up 17:15

and let's just move it also known as like a lift and ship to moving those data applications in the first artist to A Amor Cloud orientated 17:24 approach, but it's not really that some of the reports and some of the information we're getting back is data migration. 17:34 Not necessarily all that successful and can be really really expensive and I can run absolutely over time and budget garnish that in and of itself 83% 17:43 of data migration project to beat a failure to feed their budgets and schedule your large Enterprise with rotating migration project. They are taking 17:51

years and not month as well as if your partner supporting a lot of clients and kind of move them. This can be really costly and really frustrating and 18:00 a really really really disappointing solution to this problem going to get it to Ocean of modernization in place. 18:07 Why do we have to move it? Why can't we keep those critical and core applications and data in place? Why don't we re 18:16 architect and Architectural systems around them to enable some of those cloud services and get those Cloud abilities that are are the ones you're 18:26

hearing about so many discussions and some of the other conferences you're attending to it. So I know this is actually interesting that when you guys 18:35 were listening to the key not with David Henshaw and President of Google Cloud, he mention anthos and forgot about it is very much. This instant 18:40 messaging modernization in place will come to you will help clarify these service and systems. You haven't placed and bring you the lady's the cloud 18:49 and bring those really great Technologies to what you currently have and that is also backed up with Statistics that's similar research organization 18:56

like to refer to a 4-5-1 research. They're staying at 44% of these Enterprises subscribe to this modernization in place when you're dealing with those 19:03 mission-critical applications that number down the bottom is why we're talkin is the result of all those failed data migration project only 12% makes 19:10 sense, but pick him up and let's get them to the Clown. They have a lot. 19:20 Okay, 19:27 I'll head back 19:38 with 19:40 modernize contact collaboration. Get back in the frame. Thanks. And I'll take it right there. I go back to you looking for this thing. Again is 19:50

Crystal text still calling me Nate. She knows my name is Nathan. I think he just correct is a few moments ago when I was on stage. Once Upon A with a 20:00 mission critical work process which Mission criticals have to fix to 20:09 Stop & Shop next to me. Okay, I am here. What do you need to go ahead and probably asked me for a file of some sort of 20:18 work process or commenting on something at imagining go ahead and get that one coming through me that present from last week. I appreciate the brevity 20:28

in the language is easier than so I can go back to what I need to do. I am definitely see I mean I could you approve this so 20:37 I can go in to network share a bond guns 20:45 at home drive find the file that I'm after go ahead and just get that link. Go ahead and got a link go ahead and copy that one right 20:55 there with bangs black go ahead and continue talk to anyone that would want him back. There's a link that you were after no. Paris 21:05 super play how do you spell that? 21:14

You're getting right. Yeah, and you said that last year but didn't say anything. Better be getting a right to expect I should be getting expensive. 21:26 run file on Dropbox 21:40 Mobile applications using before but this time I might go into personal cloud folder Dropbox are 21:53 exact same workflow for the end-user for me looks the exact same on his talking up 22:01 the slack and drop that LinkedIn. right Learn how to type up a few beers if I can get 22:10 a little while. Go ahead and paste at night. 22:20

You're the best, best. No worries. 22:29 And navigation you to approve. What is it a lot easier? We didn't 22:42 lose an audience member on that one clearly a whole lot less painful. Maybe 22:52 I'm a product manager. I'm going to keep asking you guys questions. So be prepared to answer them. So again, how many if you have data that's on 23:01 from those of you that before but never calls her how many of you have dated has been stored in the cloud. How many of you were using services like 23:11

Dropbox or box or OneDrive for business? How many of you can access all of them from a single pane of glass? Fresh air podcast 23:21 about is what you just saw there. So obviously way less cancel Nate and never had to leave the beach 23:31 and he got to get his work done. So imagine you're in that same scenario. You're at your kids soccer game how much better if you actually get to work 23:40 done in about two minutes if it is 20 So what we gave what the technology that we saw here with me Choice the flexibility to be able to access all of 23:47

the files that he acts as before but had to go to his hotel room and open up the laptop and log into a bunch of different things. He was able to do 23:55 all of that from the singular out there no matter where it was missing on a beach and he was using his own mobile device. We didn't make him VPN or do 24:02 any of these things and we didn't run into that issue again with the file size limitation. So before we had to compress files no longer if you what 24:09 you didn't see was in the bathroom with the security. So of course that's important to us. We have to have to carry with everything. So it's nice that 24:16

she's sending me secure Lynx rather than himself those of course are going to be encrypted with u36 encryption in transit, of course, and we're also 24:23 capturing those events by admitting any type of user activity that he has two pictures analytics service. We have a full audit Trail and Reporting on 24:31 everything that he's doing there. So even though he's still using Dropbox, which grows That he's doing that and he's sending those things where I 24:41 was before he was walking to his account from a browser and I had no idea what was going on. It goes without saying and that would be much better user 24:51

experience for Nathan. Like I said, he didn't have to get off at each mobile access. He had access to all of the things that he needed from one app. 25:00 He didn't have to go balancing around. So, how do we do that with flexibility again? We're always talking about choice. And so the technology that you 25:07 saw behind that thing that he was doing was that he was accessing connector using storage on to access them on, said he was using what we call 25:17 personal cloud connectors to access his drop off the counter and we give him the flexibility to the act of all of these different repositories with a 25:26

face from any apps that you can have the same experience access to the same files no matter what device is using. So if he's using his laptop is using 25:35 his phone is on iPad is an Android device doesn't matter who has access to all of these different things. You can share he can prove you can download 25:44 them again all of the security behind it. The for the security there's lots of sections on Pinterest analytics 25:50 service, but I do want to address it because I think it's just the neatest feature here right. Now. If you have the spirits, all of these different 26:00

locations is very difficult for it to gain visibility into it. And even if they do if weird if we're exporting everything into Splunk what we end up 26:08 doing with Google analytics and things like that is looking at these chart and someone has to Manas. I don't know what your it department is, but is 26:17 there someone that's all the time looking at this security analytics of what beans are there was coming in and out of system. Probably not if you are. 26:24 I don't know what kind of it is for your in this really weird, but we're actually building models around your employees are so defiant soda files at 26:31

employee profile for that person. We know what's normal someone else uses content collaboration and completely different way and we have a model 26:41 for that person and we have these behaviors so when something strange happens When there's a man on normalis activity where someone who usually stairs 26:51 about 10 file the week has suddenly scared ten thousand documents. We know something is weird and it says someone sitting in front of a screen can't 27:00 Parts in Bath & be like is this strange because something I should look at we're actually building the behavior model so that we will come to you and 27:07

tell you something strange is happening and you need to pay attention. That's how to free up your security people from like having to look at these 27:15 audits news reports because they're being contacted and told there was extensive access to this file that we've already marked as sensitive you need 27:23 to take action and we're going to build in those options for you. So it's disabled that user that's doing some strange things until we can reach out 27:30 to them and find out what's happening or this file is super sensitive know when to 10,000 people reduce all of the risks of happens with that by 27:38

expiring those links immediately. So when people start trying to access it doesn't work, 495 Breezy What's great about a to 27:47 is we're putting the secure digital perimeter around all of the files. So it's not the files that are stored in contact with operation. But actually 27:57 all of the ones that were sitting up with the connectors extending those capabilities into places where you don't have visibility today. You don't 28:04 have visibility into Nathan Dropbox account. But if you give him access to the work space and you say feel free to access these files in Dropbox, what 28:11

is a class-m the way that we tell you to access that was just to the workplace. Now you have a reporting any accidents over it. The ends of the Earth 28:20 earrings do I even have to talk about it anymore? How awesome was that? The he got his work done in a minute and said of that very painful 5-minute 28:29 demo that we had before. So I've been loving these he knows and all of these sessions. I've been going to about the intelligent experience with work 28:36 space, but we may be ready for that. Where is this is something you can eat allies tomorrow and isn't the first step of giving users productivity 28:44

back. We're also giving them their PTO back. So again wrapping up what we saw here with flexibility to technology behind it is on 28:53 Prime connector, which is utilized with doors and controllers and it helps that existing infrastructure. We're not telling me know that you have your 29:03 file share those home drive. Everybody has them or telling you don't bother moving it Nathan said 83% of those migrations either or the way over 29:10 budget their stupor behind on schedule or they just straight-up fail. We're going to work. If you want to leave it there give people access to it 29:19

build better and then I'll 29:29 swear OneDrive for business give them access to that right and don't make them sign into a bunch of different things all the time and go 15 different 29:39 places like an archaeological dig for your data to give him a spot. It security is benefit for everyone as security Advocates analytic service with a 29:47 connected repository that everything is being watered in the same way. It's a huge benefit of adding Security on your content with a North Face and an 29:56

end-user experience of the unified sharing solution is pretty awesome. Did you enjoy anything? I think it's pretty great that you can access your 30:05 files from any device. Wherever you are. I can't imagine being at this conference. And anytime I needed to access the file that I had to open up my 30:15 laptop that has login into all of these things. So hopefully you guys gather that and it's something that you guys are looking forward to excited to 30:22 use. Would that help you guys and your everyday life instead of having to VPN to access your network file share. I think I got him right where you are 30:29

web desktop mobile. We're giving you that unified experience is really important for end-users. Is that no matter where they go. Everything is the 30:39 same giving them access to all those different things. And then 30:47 before 30:52 this is the only thing that exists within sister's contact vibration from a high-level, but we're giving you an understanding of how what the 31:01 technology looks like from an unusual perspective giving you some high-level detail into what the intent behind it and ability and function and I that 31:09

we can deliver if you guys across the technology said that you guys have so this is actually it for the high-level state of this child this child. We 31:15 are having two guys today. If you before you leave some recommended breakout sessions, so you guys finish e141 is how the intelligence Citrix 31:23 workspace organized with guides and automatic start at 1 today at 4. So as we said this is like that first high-level how to modernize at Legacy 31:32 infrastructure. And then once you got that Legacy infrastructure modernize start enforcing some of those collaboration features and security policies, 31:39

then you can start moving into the intelligent workspace. This is very much your foundation. Ford winter Citrus Journey 31:46 when you guys have made it this far so one congrats and to 31:53 beginning Wednesday, May 22nd, you can go ahead and either watch those as well as download the 31:58 presentation starting on June 3rd. So those are some related presentations. We thought you guys would be interested in you like the session if you 32:08 enjoy Days Inn on the beach feel free to raid us and also get your points if you're playing the game came on and now it looks as if you have any 32:16

questions feel free to use the microphone in the middle. diversify group Without Thursday when I'm looking 32:24 for the happy hour toys Jenna Davis, or see if there's any questions you guys have before he came in today for free to jump up on the microphone or 32:34 we're going to hang out here for a few minutes afterwards as well more than happy to help you out. Thank you. You coming. 32:40

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