The AI Summit New York 2019
December 11 2019, New York, NY, United States
The AI Summit New York 2019
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Experts in AI: Andrei Papancea, CEO and co-founder, NLX
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About speakers

Currently, I am focused on crafting AI-powered applications and building large scale systems using cloud technologies such as AWS. On occasion I engage in pro-bono work for non-profit organizations, such as a 3-month graphic design project for the United Nations. I have also taught workshops and given lectures on cloud computing at Columbia University.

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Hello, we're here at the Javits Center for the first day of AI Summit New York theater of AI business 00:05 who's the co-founder and CEO of my lights to find out a little bit more about the business. And this is a new company in 00:12 the company. I was actually the lead engineer 00:20 at American Express who built the conversational platform. So I've seen one zero to millions of conversations look like the types of challenges that 00:30 come with like scaling the technology and was not so with the hype and you know that they need for brother like conversationally I decided there was a 00:38

time that the main thing people need to know about your product as you can build Invitational 00:46 experiences without any programming so why is it important in the modern world? That's correct. So it's it's important because if you don't 00:56 have to program these experiences from scratch than similar to using a CMS for a website that allows you to them focus on the continent on the 01:06 experience without having to look like spend a lot of money up front end development. And then like I'm going as we need to update the experiences. So 01:15

we look so serving power companies to deliver, you know, complex applications that they can take to Market very quickly in a 01:23 very cost-efficient way to help with the fact that you don't have the skills necessary. You know, I thought at least not the actual likes her with a 01:33 to wrangling on the AI level and customers to 01:41 market for like a boss or a voice spot is actually pretty straightforward like the developers get 01:49 excited about it. It's a cool little project to work. It seems like fairly intuitive to just build it but as you look at scaling and and integrating 01:59

it into all kinds of complex systems, it it becomes increasingly difficult comes in a makes. Everyone's life easier to 02:07 talk 02:15 than all the rest of it. How do you solve this problem, use than Alexa? We actually that that's what we provide the platform is 02:25 integrated with a lot of different channels and we were at the new ones day by day. So DDS, we we do all that heavy lifting for you so you don't have 02:35 to pick him again focus on your content of the experience. That's kind of that while we're at what we promote them when we push our customers 02:44

Siri produce. Prices like the 02:52 fourth like a single point like Integrations was like Alexa with Amazon connect, which is like a smart size e r cycle technology. So and you 03:02 never have to leave the analects platform to integrate with them witches super powerful 03:12 TV 03:16 application by voice and essentially our guests will be able to ask questions about the company and then they'll get the responses to both in an audio 03:25 and visual format as well in your career. What was the most unusual application of speech AI that you have seen 03:34

a project for a media company and their use case was the first of its kind 03:43 of the time that's at least I encountered and particularly they were trying to get access to their scheduling information. Media company so they have 03:53 all kinds like networks and programs running 24/7 and Executives wanted to have an Alexa under that and be able to outside. Hey, when 04:02 did Patton such TV show are last what's playing tonight at ATM? What are you know, what's the competition this playing tonight? Like a like a very 04:12

creative use of the technology that goes beyond just like the typical customer service use cases that 15 04:22 standardized 04:27 on uncertain tables and you know, like it just like this is what we need to do you think do you think that's correct forms 04:38 realistically, I think so and the reason for that is just like a natural progression of new 04:45 technology getting to a level of maturity new technologies. Come around companies will drop jump head-first 04:55 and you know try them out and I built it all themselves date, you know, a lot of companies like promote the in-house type of like filled out and on 05:04

till date they fail or they get to I hit, you know, something like natural roadblocks roadblocks the market will kind of be all over the place, but 05:12 we're already seeing like signs of consolidation and there's no clear leader yet in the markets and we're we're we're up in the running for his own. 05:21 Good luck. 05:29

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