The AI Summit New York 2019
December 12, 2019, New York, NY, United States
The AI Summit New York 2019
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Experts in AI: Sam Fahmy, CMO, Workfusion
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About speakers

Sam Fahmy
CMO at WorkFusion
Max Smolaks
Editor at AI Business

WorkFusion is widely recognized as the world's #1 intelligent automation software company. Its AI-powered Intelligent Automation Cloud technology allows companies to automate data-intensive processes and operations with unmatched speed and predictability, helping them generate material gains in employee productivity, customer satisfaction, cost savings and competitive advantage. Leading companies across the world choose WorkFusion for its integrated platform, native intelligence, unmatched time to value and superior business outcomes to transform their operations and unlock their potential. WorkFusion is headquartered in New York City with offices across Europe and Asia.

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Hello. Where is the Javits Center for the second day of AI Summit New York? And my guest is Sam femi the chief marketing officer at work fusion. And for those of us who are not familiar with work Fusion. What is it? So we we build software in intelligent automation that helps companies automate mundane tasks that involve a great deal of data and documents always think I'll see robotic process automation is growing so rapidly and the whole month for automation, which is the a in robotic process automation is is

going to rapidly so what we're saying is a couple of Trance one is theirs automation off task. Which is really moving something from here to there a thing called. Let's say you want to automate the process of changing your password and it says them or moving a batch of data from system to system. If it's very much task-oriented. The other Trend that we're seeing is the automation of data meaning you have data does container the documents think of a mortgage application and you want to you need to take that data out and understand it classified

and do something with it make a decision or move it somewhere. So we call that 10 more data Centre and we believe that is the fastest growing area of RPA robotic process automation as opposed to just the automation of tasks. Yes, yes. Yes and you guys are so lucky and you're kind of like coin this term intelligent information, right? So what makes artificial intelligent It's really very simple if it doesn't sound so intelligent, but it isn't Our Generation. If you think if you think of a document like, you know, for example going back to

mortgage a mortgage application. The mortgage application document has a bunch of fields in a bunch of data. Until she wanted mission is about ingesting that data understanding it classifying it and add that data changes as the trends of that data changed making sure that it's that classification continues to be accurate. So he comes in your teaching the machine through the data ingestion. About the nature of the data you look you look at it, you know a bunch of information

and that address is that if the dress income level that's how you know, someone puts an income over $80,000 per year. You need to validate that verify that what today is going to be about that you looking at them to go to another system they run a credit report and they validate that it's $80,000 and eight when you automate that that process of validation that becomes intelligent automation are going to ask you no like to make people out of jobs, you know, what's going to happen to the jobs Market once once more prevalent.

So what happens to begin elected to the mortgage Clark Elisa process out of the pickup location with very positive effect in the tent that if you think if you think 34 years ago ATMs not exist and you had bank tellers obviously doing doing that job. Well interesting if you look at statistics the number of bank tellers actual reason 30 years increasing the phone, but they change their jobs from taking and deposits dispensing cash. To customer service to

upselling cross-selling bank services to the customers so their jobs or upscaled and that's what we're saying today. So a couple things dropped will be eliminated, but the careers will be the belt. Because you cannot think of someone in the world who's real their dream. It's just do something that a robot can do. Because all human beings have creativity have a mind. So we and we all have an inherent interest to exercise that so by automating the nonhuman aspects of the job people drop become more human.

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