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People-centered Innovation

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Jit Kee Chin
Chief Data and Innovation Officer, Executive Vice President at Suffolk
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Reimagining Real Estate
July 29, 2020, New York, USA
Reimagining Real Estate
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People-centered Innovation
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About speaker

Jit Kee Chin
Chief Data and Innovation Officer, Executive Vice President at Suffolk

Jit Kee Chin is the Chief Data and Innovation Officer at Suffolk and is responsible for leveraging modern advances in data and technology to improve the organization’s core business. She is responsible for helping Suffolk achieve its vision of transformingthe construction experience, and rethink how we build in the digital age. Prior to her role at Suffolk, Ms. Chin spent 10 years with management consulting firm McKinsey and Company where she counseled senior executives on strategic, commercial, and advanced analytics topics. Ms. Chin holds a PhD in Physics from the Massachusetts Institute of Technology and a BS from the California Institute of Technology.

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About the talk

Topic: PropTech

Innovation at Suffolk is a natural extension of our tagline to “Prove Impossible Wrong”, driven by our ambition to improve the industry. We believe in people-centered innovation, where People is at the heart of how we encourage innovation in our organization and in the ecosystem. In this talk, I will share more about our macro philosophy, as well as the specific programs we have built to drive innovation throughout the organization. I will also offer some thoughts on innovation culture, and end with a view on innovation ecosystems.

00:20 Suffolk

03:08 People-centered innovation

08:05 Central programs to support innovation

11:35 Suffolk technologies

16:04 Suffolk CoLabs

16:40 Development @ Suffolk

17:15 R&D @ Suffolk

18:00 Innovation culture

19:22 Innovation ecosystem

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My name is Jit Kee Chin, Chief Data and Renovation Officer and you know Suffolk construction is a general contractor with a national footprint that has prided itself on its innovative processes and way of building throughout its history actually, so let me just start with why innovate You know, I think I'm going to share some things with you today. That's no doubt. Very familiar to everyone. The twin challenges about the industry is a productivity Decline and also quite high-risk. So

sure there is a famous chart that talks about how construction productivity has that she declined year-on-year for white a few decades. Where is most of the other non-farm Industries has actually increased in productivity Challenge from the sky when it's actually flat or down but all of those in the industry understand that there is a lot of opportunities to improve because we see it every day in the inefficiency in the manual transactional process these that we have to do at the same time construction industry. A lot of what we do at the

general contractors to mitigate risk, and that's time cost quality and safety risk while putting out the building so some statues to share. 1% of all the tablets he's in the US I'm construction from insurance. Ukiah water is the new fire. So that's a lot of water damage and equality side from a cost and time overrun 9 out of 10 major projects have costal runs over on some, you know, 50 to 100% with common about

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