Matt is the founder and president of Boston Virtual Imaging, the largest provider of realestate media in New England. For over 10 years, he and his team have been creatingprofessional video, photography and ﬂoor plans for commercial and residentialbrokerage ﬁrms.Matt is a software developer and consultant focused on solving some of the toughestautomation challenges relating to real estate media workﬂows. His work has focusedprimarily on automated video and photo editing as well as distribution. He is the leaddeveloper of Pix2Flix and RevVid, two services delivering automated video creation toreal estate brokerage ﬁrms. He also developed the Synchy application to helpbrokerage ﬁrms synchronize listing data with their print marketing workﬂows. Thisexpertise has made him a sought after technology consult to real estate brokerageﬁrms.Matt is the lead organizer of the non proﬁt Boston PHP, one of the largest and mostactive groups of software developers in the world with over 3300 members.Matt is a maker and a tinkerer. He’s currently spending time experimenting with Arduinoand Raspberry Pi, two popular open source hardware platforms. He enjoys jogging,biking, welding, building things, taking things apart, things with motors, things that ﬂoatand things that ﬂy. When he’s not playing with technology he enjoys adventures with hiswife and twin toddlers in Wellesley, MA.View the profile
About the talk
Get out of fear and get ready for the future, bots are here and they will rock your world.
Hello, San Francisco. How is everybody? You're still here. Thank you. So software is eating the world. Some of you may have heard this already Marc Andreessen wrote an op-ed in the New York Times back in 2011. And he made this case. He said the software has gotten so good essentially, that it's fundamentally changing and disrupting almost every industry. The title of my talk is the Robots are Coming. But I would make the case that the robots are actually here
and like Jeff said the robots don't maybe don't look like the robots that you envision or you saw on science fiction these days the robots are primarily artificial intelligence their software systems that are running in data centers and are affecting all of our daily lives are starting to affect every industry. And what's really happening here is we are at the very dawn of the age of artificial intelligence in our software systems. And what are we really talking about when we talk about artificial intelligence? Like what does that mean? You hear that thrown around a lot.
Basically every big tech company is talking about artificial intelligence. Like it's the next big thing. People are talking about artificial intelligence as though Is the next Mobil it's the next big pivot point in tech. Let's talk about that a little bit in the old days. When you wrote software the person developing the other people developing the software had to basically think and plan for every possible outcome every possible input. They can go into the software to generate a certain outcome with artificial intelligence games to do is to build a computer
system. That's flexible enough to keep learning. You don't end up with a system that you started out with. It's a system that can teach yourself new things and when it encounters new data, it learns new ways to interpret that data and understand that data take a little romp through here and talk a little bit about what's happening in artificial intelligence often referred to as a i in some of the technologies that you know about Facebook as you probably all know has a really good facial recognition system what some people might not realize is that that facial recognition Recognition system is
now so good that it can accurately analyzes and recognize a face 98% of the time now that's better than humans and a lot of times what you see with these artificial intelligence systems is UC systems that start to outperform human capability and they start to appear to have better judgment at some of these more nuanced activities Amazon Echo and Amazon Echo. A bunch of you. Okay. So Amazon Echo is very cool. This is like Siri for the home Amazon is based around this virtual assistant
called Alexa and these days Amazon has over a thousand people working on the artificial intelligence. That power is Alexa and the cool thing about Alexa. Is it every time you use it every time you ask her a question every spot you ask Alexa questions in natural human language and and she responds you a natural human language every time you do that the system actually gets better. Apple just recently bought a company that specializes in detecting human emotion from faces of people in photographs and video. We also Watson win Jeopardy back a few years ago
in this was a task that was previously thought to be completely if possible their computer could understand even even understand the language required so you can compete at this game. what's an interesting about IBM Watson is that IBM has now made the Watson technology available to other software developers to other software developers can start to build their own tools startup companies that don't have the resources of IBM to start to build their own tools on top of your artificial intelligence that has been filled and idea was watching earlier this year a
earlier this year a professor at Georgia Tech was teaching the class and he teaches every year on artificial intelligence. I teach about 300 students and within a year he gets roughly 10,000 about 10,000 questions are asked from the students and this is Professor has typically has a teacher's assistants to help deal with these incoming questions help answer all of them. This year at Georgia Tech. There was a new teaching assistant that was added to the roster. Her name was Jill Watson
and Jill was really good at answering questions from the students really really good. She'll answered 97% of the questions accurately what the students didn't realize until the very end of the class was that Joe Watson was artificial intelligence software that the professor had created had built on top of the IBM Watson platform. incredible stuff the city of New York currently uses artificial intelligence to churon through historical crime data to attempt to predict where
crimes committed in the city as long as a little Minority Report ish. Right? It sounds like science fiction, but it's happening. It's happening now artificial intelligence is already actively working within the financial markets. How many people have read the book / Boys by Michael Lewis? Okay Hand full of yourself There's something in the financial markets there something called High Frequency trading which is basically a high frequency trading firms are basically software companies and they write software that makes makes thousands of trades in the second all without
human interaction there their software the artificial intelligence software can take into account massive amounts of data including like on social media activity Twitter activity to make these trades. High frequency trading firms make up about 2% of the firm's making trades on Wall Street. But they account for 70% of the trades of the equity trades right now in the financial markets. So is here we are at the time right now. We're at the dawn of artificial intelligence and I can sometimes be some unintended consequences
started swearing. So I mentioned, you know, these machines artificial intelligence can actually learn and when it's exposed to new data it learns and figures out the meaning of that data and Watson red urbandictionary.com, which is a dictionary of slang and it started swearing so they had to go in there and tweek and they actually had to erase the memory of urban dictionary. Microsoft tried an experiment where they wrote a software system in artificial intelligence system
behind a a Twitter account user called pay and the idea was that they would for you to Twitter user. We're using artificial intelligence on the back end. Hey would learn how to interact with other humans on Twitter by interacting with that by figuring out how they talk. and was it about 16 hours today became really really awful and they had to pull the plug a shut it down very quickly what they didn't build into Tay was an understanding for human sort of decency it was an interesting experiment and an eye-opening thing and some people are starting to get a little bit concerned about
AI Elon Musk the founder of Tesla started something called the openai project the idea being that he's trying to create a platform where where We can meet at people who are involved in artificial intelligence can collaborate to a point where human values get built into the artificial intelligence that were creating. So we'll talk a little bit about some real estate use cases for artificial intelligence. Predictive. Analytics is one that comes up a whole lot over the years has been a massive amount of development and software around the idea of guiding a home
buyer towards listings that are for sale what Predictive Analytics attempts to do is use artificial intelligence in massive amounts of data to attempt to predict who might be about to sell their home there a couple call now in a new player came in called First and what they do is they systems is artificial intelligence systems is Predictive Analytics systems. They look at really massive amounts of data that stated it was previously. Completely disconnected like it look at a person and owners time in their home their loan status the
number of people living in the house even social media content in order to try and predict who might be moving out of a particular geographic area, which is a huge thing for Real Estate, right? If you want to figure out who might be your target for your next listing has a pretty incredible future crms are using artificial intelligence these days in order to deal with the input of Leeds and needs coming in and sometimes these days CRM systems can be responding to the initial interaction with human leads using artificial intelligence on
the back end and I'm sure you all think okay if I call somebody and like I get an automated phone tree like how miserable is that? Telephones are one thing but when it comes to text and email AI interactions AI conversations tend to be a little bit more palatable the pace of the conversation is slower in and it can behave as though it's a real person interacting with the lead Communications are being affected by artificial intelligence. Has anybody seen Google new app is about to launch called Allo. Okay. So Google
announced earlier this spring it hasn't launched. The other thing is going to launch this summer. So like right about now, hopefully so when our looks like if you look at it, if you look at our like on face quickly, it looks like just a text messaging app, but if you look closely you'll see that there is some very interesting things going on. It's actually would a low does is it starts to understand the conversation is taking place and it recommends Things that you might want to say next so it's like this hybrid artificial intelligence working with a
human use of the human user is still in control, but he is kind of feeding you information team things up for you. I kind of reduce the friction of the communication the examples I have on my slides are somebody's interacting or texting with a friend talking about where to go to dinner and I understand this and presents options for Italian food nearby or let's say somebody sends a photograph example here is somebody skydiving Alice sees the photograph and I know we've been talked a little bit about image recognition here. But this is
amazing what has happened in the image recognition recently, which makes this possible the suggestions below this skydiving photo as a reply are how exciting so brave how fun so Google has gotten to the point now where it understands what's going on in this Photograph. We'll talk a little bit about that later. But a real estate implications of this. They're pretty amazing. What if that was right at your fingertips? If it could detect it through was asking about Alyssa you could T up information about that listing.
Language translation is another big potential use case for real estate on talking about google.apa. They're doing some cool things as anybody ever use Google Translate app like crazy, right that seems like science fiction be having use the Google Translate app. You can hold your phone. You can point your camera at something in this case. It's a sign you can point your camera to sign and write their it translates that sign into the language of your choice. It's a text what language it is and translates it. I also worked with audio. So real estate is becoming Global virus can come from anywhere in
the world. The idea of barriers to communication getting involved in the deal can be tricky and artificial intelligence is helping with Google translate. You can turn on the microphone Google listen for a conversation in automatically detect the languages that are being spoken to place it right between two people were speaking different languages on the phone. Skype also does something similar with their video chat with Scott. It'll translate a conversation in real-time. Business startup called pilot was just announced an earpiece for translation. She put this in
your ear and in real time hasn't washed yet. What they're saying is in real time and put this piece in your ear and it will translate the conversation in real-time crazy. So what's on the horizon image face search is a big one. I know this was talked a little bit of a little bit previously. So I won't I won't Hammer this home, but you know the idea of the ways that were searching for Real Estate right now. I haven't changed the time in the last decade or more. You know, we're still clicking away at text boxes. We're still we're still conforming to how the how the computer system wants us
to interact with it, but being able to show our computer system with artificial intelligence a photograph who sang this is what I like this kind of house is what I like is something that is coming around the bend very soon. And Google has gotten unbelievably good at making sense of photographs understanding what's inside self-driving cars. Google's driven that 1.5 million miles in self-driving car. Is it the real thing this is really happening and I think you have to you know, you have to ask yourself. How might this affect real estate if self-driving cars make it
no longer necessary to own a car does you know the garage is not in the start to lose value if we can Now commute while we were asleep or while we're working. Does that change consumer Behavior to the type of places that they want to live is it changed density levels and sub that kind of things big questions that it brings up. Abeka a few months ago in the news to the thing on how do we bought vs. Broker this test where they had a broker in Denver Colorado who wrote some software that will
basically will will recommend Holmes based on a previously defined home that a buyer lights. And is it a test where they put this what they called a bot the system software system up against Real Brokers on to see who recommended who is better recommending homes that would match the the virus criteria and it turns out that they bought one almost every time. So, where are you? You look at the technology that exist right now. And you can project this out if we're at the dawn of the Seeker project this out
and the question becomes. If these systems are going to get really good at nuance and judgment, how do we coexist and I think for the answer we can look to Star Wars. bear with me on this Any particularly we can look at the relationship between Han Solo and see 3 p.m. So C3PO is a highly intelligent machine speak six million languages know-it-all Han Solo is kind of an independent personality independent Spirit ends up working well in teams and overtime
works for for the good of the folks around him. But how they interact is a scene from The Empire Strikes Back Where Chewbacca C-3PO Princess Leia and Han Solo are fleeing their base. They're all they're all in the the Millennium Falcon. They're fleeing their base and Han Solo decide to fly the Millennium Falcon through an asteroid field. Let's compare this to the real estate transaction. Alright, use real estate agent or Han Solo. The asteroid field is a real estate market you're trying to get this
transaction done. Princess Leia Is the client she's looking over your shoulder. She's excited. She's hoping she has faith in you she has trust in you and it's your job to navigate around the asteroids. She's leaving the home that she knew in order to go to in order to get to the sabre place with her next home and C3PO leans over and says something to be said something like the chances of surviving Fielder 3720 121 and how has a great license never tell me the odds and he flies through
so sometimes I think what will be coming for him is that Artificial intelligence can be an assistant. What is the human judgment it's the trust is the honesty is the Nuance. It's the it's the ability to take. Very emotionally driven information into still it in order to get your clients through the asteroid field. So don't try and be C3PO viewing just raw amounts of data be Han Solo have the grid have the skill have the judgment to get the clients through the asteroid field. And if I can help you out, so May the force be with you. And thanks for listening.
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