Microsoft Ability Summit 2020
May 27, 2020, New York, USA
Microsoft Ability Summit 2020
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Ability Summit 2020 Keynote Day 1
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About speakers

Jenny Lay-Flurrie
Chief Accessibility Officer at Microsoft
Satya Nadella
Chief Executive Officer at Microsoft
Dave McCarthy
Corporate Vice President at Microsoft
Caroline Casey
Founder and Director at The Valuable 500
Eric Bridges
Executive Director at American Council of the Blind
John Robinson
CEO at Our Ability
Jill Houghton
President and CEO at Disability:IN

As the chief accessibility officer at Microsoft, Jenny Lay-Flurrie has helped create a hiring program through which the company identifies and trains people with autism. She ran the first pilot program in 2015 and has since scaled it, holding it four times a year. Lay-Flurrie, who is deaf, has also chaired Microsoft’s Disability Employee Resource Group, and in 2014 was named a “Champion of Change” by the White House for her work. In announcing her appointment as chief accessibility officer in early 2016, Microsoft president and chief legal officer Brad Smith credited Lay-Flurrie with creating a culture of change at the company. Before joining Microsoft’s London office in 2005, Lay-Flurrie worked for T-Mobile and Energis in the U.K.

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Satya Nadella is Chief Executive Officer of Microsoft. Before being named CEO in February 2014, Nadella held leadership roles in both enterprise and consumer businesses across the company.Joining Microsoft in 1992, he quickly became known as a leader who could span a breadth of technologies and businesses to transform some of Microsoft’s biggest product offerings.Most recently, Nadella was executive vice president of Microsoft’s Cloud and Enterprise group. In this role he led the transformation to the cloud infrastructure and services business, which outperformed the market and took share from competition. Previously, Nadella led R&D for the Online Services Division and was vice president of the Microsoft Business Division. Before joining Microsoft, Nadella was a member of the technology staff at Sun Microsystems.Originally from Hyderabad, India, Nadella lives in Bellevue, Washington. He earned a bachelor’s degree in electrical engineering from Mangalore University, a master’s degree in computer science from the University of Wisconsin – Milwaukee and a master’s degree in business administration from the University of Chicago. Nadella serves on the board of trustees to Fred Hutchinson Cancer Research Center and his alma mater the University of Chicago, as well as the Starbucks Board of Directors.

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An energetic and experienced leader in technology and entertainment, with a passion for building high performing teams and delivering industry leading products and services that delight customers.

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Social entrepreneur, adventurer and business woman. Subject of the National Geographic Documentary Elephant Vision, Ashoka Fellow, Eisenhower Fellow, Counsellor for One Young World, World Economic Forum Young Global Leader, TED speaker, past adviser for the Clinton Global Initiative and campaigner. Since making a life-changing decision at 28 to leave career as a management consultant and travel across India on an elephant, has been committed to building a global movement on inclusive business to build an equal society for the 1 billion people in the world with a disability. Has set up several organizations and initiatives centred on disability business inclusion. #Valuable, the most recent campaign, launched in August 2017, a global call to action for business to recognize the value of the 1 billion people with disabilities across their supply chain, reached 810 million people. Now, #valuable is working with chief executive officers, brands and platforms to put disability on the global business leadership agenda.

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About the talk

Also includes a panel on the ‘Past, Present, and Future of Disability Inclusion’ with Eric Bridges, Caroline Casey, and John Robinson, moderated by Jill Houghton.

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1990 the Americans with Disabilities Act was enacted 2,000. The first version of narrator was released with Windows 2000. 2008 the Microsoft disability employee Resource Group was started in Redmond, Washington 2011. The first Microsoft ability Summit was held in Redmond Washington pictures from previous ability Summit. Satya Nadella Microsoft CEO about you know falling in love with new technology, but it's about being able to apply a breakthrough in computer vision and creating an application like

seeing you I do if I see what has happened inside of Microsoft in the last one of the four years or so, let's Jam brace accessibility and all these Technologies. We talked about all of come out. It takes a village to do I change you are the driver of Animation Jenny Lake Murray Microsoft accessibility officer. Can we claim to be the back. This is something that we will continually learn and we're really proud 20/20. But whatever challenge comes the opportunity for innovation. natural ability Summit

people meeting on Microsoft teams from previous Fidelity Summit ability Summit logos 2013 to 2020 Microsoft welcome to the ability Summit 2020. My name is felony fancy and I am a program manager on the Microsoft Edge team today. We celebrate the ability Summit 10th birthday for 10 years ability. Summit has brought together people with disabilities allies and accessibility ambassador's to imagine build include and empower the future of disability inclusion and accessibility.

Yes, 20/20 has brought changes with it. You are all likely joining from your homes and like all of us staying safe is our number one concern covid-19 has also impacted the ability Summit moving us to an all virtual event entirely based on Microsoft teams. We are certainly experiencing many first and confronting many unknowns. But we also see the move to Virtual as a huge opportunity. Our attendees have grown tremendously from year to year last year was 2500 this year. We've blown that number out of the

water what tremendous growth and we are not alone in this journey. We are joined by other companies wpp channel for Accenture Walmart and others represent alongside our Microsoft speakers. We are so excited to share all of their wisdom with you. Our first Speaker of the day is Jenny Jenny is the chief accessibility officer at Microsoft leading the company's efforts to drive great products services and websites that Empower people and organizations. She would cheat more please welcome

the chief accessibility officer at Microsoft salary. Good morning, good afternoon, wherever you are in the world and welcome to Ability Summit. We are thrilled that you could join us and thrilled that this is our first virtual Summit is also fully open to the public is at 10 and I did spend some time over the last few days going back to 2010 and I went back and checked out all the emails and it started with a very humble gig The Humble promise of ability some time with to bring together people with disabilities to have conversations about what what

what what pain points. What would I dream if you had a magic wand what would you do? The goals 10 years later haven't really materially shifted throughout the course of the day 10 years ago. We don't know what the numbers are yet, but we know there's a lot of you and we so grateful for your time today. We've also over the years had a lot of speakers weeping thrilled to see just the enthusiasm for the space of disability inclusion and accessibility speakers from Microsoft across the span of our employee Resource Group Executives from Microsoft including our own CEO. Satya. Nadella

president of Microsoft has many of what you're going to see in the next few days. I'm also members of what I call royalty the community of disability and accessibility Advocates out there who being on the Jenny with us and helped her over these years getting us feedback Gates of joy that have helped to build. A journey continues wait before deleting some it started in the 90s and started again with pretty home. It was disability groups. One of the first greets with for deaf and hard-of-hearing a huddle group.

I'm so focused on accessibility that still looking to build amazing with a dress like sticky keys in 1994 years ago accessibility on the power of our employees and our results groups came together to build a much more cultural approach to accessibility that ensures that we had accessibility into the court on fabric of what we do going forward. Anything that we've learned from abilities on it. I'm from the Jenny is that we have to collaborate to accelerate. I'm not why we're also

sharing a lot more about Johnny. You're going to hear more about it. Today. You're going to hear a lot about it in the next two days on the Journey of all the Advocates partners and customers because if we work together, we really can make accessibility something a lot more systemic in our culture and Society. One of the things that we're sharing today is the accessibility Eeveelution model. This is something that we saw he find his ago cuz you got a 9-inch accessibility like a business to ensure that its durable sticky. We took to the

charity Mobile today out there today amazing models one from Carnegie Mellon and another from an accessibility consulting firm level access. We poured all over those and then we pull together with the Wizardry of our accessibility leadership team, which is about 65 and then hundreds more of people across Microsoft that are passionate and dedicated. Working on accessibility we built a model that would allow us to understand how we doing. It's got five levels to it. And essentially we use this to help us understand where we good. Where do we need to put

some effort in where we transparently at Daytona? We we've been using this site before we is now we found it to be in valuable. I'm so you'll find it online today and what we doing and sharing but this is hoping that when you copy it but you take it you pour over it as we did level access in the colony he want and then you adopt it for what works for you. You make sure that it covers the dimensions that are important to your business whether it's a small business or a large one, but they do cover the entirety of your business from your people and cultural

right the way through to your development cycle. Every moment that we have with this model has been a learning moment. In fact over the years we tweak it we change it weird opt it what it is today will be different from where it is in his time because every piece of feedback we get we use and we chat and we adopted into how we approach. There is no bigger letting moment than the one that we living in right now. Accessibility is more important than ever. Accessibility is the

routes to access to information to Independence. We will have to learn some new strategies. I think about the pillows of ability Summit to build to imagine to include into Impala. There was some profound learning that we had over the last 12 weeks when we think about build we think about how I products are being used how we can take the learning but come from the school just work at home stay-at-home be at home world and how is that is manifested in car products.

You guys will be reaching out and I lost that we had a hundred and 75% increase to a disability onto deaf people reaching out wanting to know hey, what technologies can I use dedicated support an expert on hand 24/7 to help you but we also landed the accessibility teachers are getting an enormous boost in use. I've always maintained it the features that we have in our products are underutilized. There's so much more in a wealth in that and we seen that just a couple of examples and must have read is going to

560% since February twenty-three million monthly active users right now. Amir the biggest one is captioning across all of Microsoft 365 with your using captioning in Microsoft teams or in PowerPoint exponential growth. How do I holistic Lansing Microsoft teams when she's not with using today and I can't wait. I'm already seen beautiful connections happening online with people introducing themselves and people signing in that's the joy of tea. I've been gross there has been phenomenal asking for is I need

more of it. I'm sewing really thrilled to share that Microsoft teams free edition is coming soon including the AI provided captions that are in Microsoft teams that are in use in most Enterprises. How many ladies captions if they don't replace humans divided captions of someone who is deaf myself, but they do power you weed Independence. You need to make those calls. Once I learned a lot from our employees. And if I think about the power of our employees and how we include people with

disabilities does know that it will most profound example, we posted for blogs so far we can all be built on feedback and question from you. I'm done thoughts and ideas from our employees. So whether you a question and you want to know about how to game as a person with a disability how you want to beat your kids cuz Mom we're all teaching our kids right now and I have deep respect for my parents who are both peaches. how to use some of the tools that are annual gorgeous box and how to have an inclusive and accessible event, which is clearly what I hope you're going to feel in the

next two days with putting a wealth online because people with disabilities all the expense it got talent pool and so by giving it bullies to Derek's the teeth right now we hopefully will accelerate Also investing in projects that allow connection there's so many examples, but I have to highlight one that I think just gives a gorgeous lens to the Future. This is Project Tokyo. It's come out to the UK and it's a research project. That's looking at the connection between a l and a I I don't want you

to imagine this scenario putting on the hololens be inclined to understand because of the input you're being given through that device to is sat at the table and where they are at that table, even when they move to put the dishes away. Is it one example of how you can grow social interaction and it's never been more important in these time? I'm awfully Impala. I think one of the most important things about this world is that you can learn how to be a better Advocate about a lie on a better

butt and accessibility. You can make sure that your content and what you do everyday is more inclusive it can be learned and if I can totally over the last year we put an accessibility badge out to where employees something that you could take you could wallow in. You could take some videos take some tax which I'm not easy by the way, make sure that you watch the videos and then you would get a box for the pit on LinkedIn and then if you would have seen those Sanchez from Microsoft he's being posted. Today, we are putting that badge online. It doesn't include all of the

Microsoft notary we've taken out some of the acronyms but it does give you the power and the information to let it so if you are invested in you want your badge I encourage you to go to a Piezo Ms. Accessibility fundamentals to learn more. gift for examples of how we learning in these times We don't want mortland and I couldn't be more thrilled to have you all here over the next two days of 80 speakers 22 breakout cons of ngos that have been posting their content and product demos all online for you to check out in your

time. It doesn't any goal that we have for Ability Summit. It's to collaborate to accelerate. There's some big demographics out there that we have the power to change whether it's an unemployment right productivity. Right? We'll just feeling independent technology has the power to do that. I'm by sharing the wealth then we can move faster on those goals. So encourage you employ you to lean into the power of Microsoft teams as you walk through the next two days to

stay focused on the amazing concept that you're going to hear from speakers not just for Microsoft and fax 40% about because I'm not Microsoft folks. I'm still listening wallow and to bring your ideas pop them into the top Windows tell us what you think because if we collaborate and we Are Better Together We Will accelerate thank you for being here and now it gives me the deepest pleasure to introduce the next segment. One of the greatest Pleasures has been working in this company with one of the

most amazing leadership teams. Satya Nadella was the executive sponsor the disability employee results group before he became CEO and I've learned well from him. I've also learned a lot from Leah Katz Hernandez from her time in the White House and the West Wing of the White House right the way through to the power that she's bringing into the CEO Communications office. So let me leave you in the capable hands of Leah and Sasha and I wish you the best ability Summit. Thank you guys.

Thank you, Jenny for that beautiful introduction and thank you Satya for taking the time to be here with us today. It is a big honor to interview you and discuss a topic that is personally important to both of us as a person who is deaf. I use ASL American Sign Language to communicate I'll be asking you a series of questions. And if you see me signing on the screen, my ASL interpreter is voicing what I'm saying now, I remember when I first arrived at Microsoft as a new employee and you made the time to stop by my office and learn the sign for welcome. Thank you for doing that.

Thank you. You've been passionate really very passionate about accessibility for a long time. You've been the executive sponsor for our disability employee Resource Group and you spoke at this event many times. Can you share with us what accessibility means to you? Thank you so much for being at Microsoft being such an inspiration and doing what you do. I really admire the work you do and it's great to be working alongside. You came to vote from both the

personal experience. And of course now working alongside very talented people like yourself are all drawed Microsoft in my case. The first time I immersed myself around accessibility the needs of the community as well as the technology was because of my son Zane who has cerebral palsy and as he was experiencing all of us what he needed to get done. And in fact, that's how I got got to know what a empowering a force technology can be to give an ability to empower everyone who has and needs it on. Accessibility and so that's how I

came to it. But quite honestly the last whatever 10 years or so that I've been very actively involved with this accessibility Community. I've learned so much learned so much about what universality that is in the needs of the community here because the more we understand deeply how to empower everyone weekend in fact advanced technology and benefit everyone on that much more and so that's why I think being one of those blessings for me to be involved in this and it's just been a great learning experience in a great experience of

impact. Wow. Thank you. Empathy has been core to embedding accessibility into the DNA of Microsoft. What would you say are the core tenants that have powered Microsoft accessibility Journey hot shot that truly gives importance to call it that universality in the design aesthetic of a company like Microsoft going to get me wrong. One of the cool things is we have a responsibility. In fact that our laws are there that we need to confirm do when building a platforms into so as a platform into a provider we needed to make sure we are doing everything to make a sauce for

accessible but we have to go One Step Beyond that to truly do that. We have to First Wok on a culture and the culture start by looking around right? I mean to be able to take everyone who comes to Microsoft irrespective of You know, Danny's how do we Empower them so that they can fully participate in our culture fully participate in our company and our Innovation and I work and that's what I think has been the market change in Microsoft that deep empathy for people we work with deep empathy for the needs out there in the marketplace

that's been translated into this cultural and opinion quite frankly right now. We even have for example an assessment tool which any one of our own teams can go run through and see how ready they are you on board an employee who needs some accessibility help. How do you truly both use technology and the people connection there? That's something that I think only comes when you take the culture element and then that allows you to build all the capability which we need a load off, but before capability you need to culture That is so true.

It's very important. Next question for you. What advancements are you seeing and accessible Technologies broadly speaking? I think some of the technologies that we have especially as we are increasingly getting better at being able to even combine. I would say speech vision and text Bill Tony's large-scale AI models. I think we will have increasingly bigger and bigger break through some of the things that you see and seeing your eye of the beginnings of it. I would say to me it's still

amazing that i gaze as a mod modality of input is having such an impact. It's all started with Steve Gleason challenging us and say what is a way for him, but they'll ask to be able to communicate and not lead to what is eye gaze technology now in Windows and it's just for men. To see people being able to play even in a games which is a high-precision activity so far. We just are you know their ability to control their days even what we're doing as I said with captions on teams the ability to use that

language understanding in real time to be able to help people follow along in meetings. This is another capability that the Xbox adaptive controller that was another one of those examples of how technology there. I would say everything from the packaging to the very product concept. I felt was ready be a well-thought-out with the needs of the community here until we have lots of innovation, but it's really more than anyone Innovation is that ability to think about Universal Design and accessibility not as something that you do after the product has been

created but at the core of how you build products I think it's just fantastic to see. Yes, we are currently living through absolutely unprecedented times as the world is currently being impacted and disrupted by coronavirus, especially the disability community. How do we innovate in the post covid-19? And what is the role of technology in inclusive economic recovery? Yeah, I mean to me this is something again. We're all in the midst of your learning a lot. I think the first responsibility all of us have is to

ensure that we use all the power we have of technology to intro the people are safe. So for example, anything that we can do to keep vulnerable populations many people with disabilities in many cases are more. So then enabling them to be productive participants where they are and using the technology and also as they return to the workplace ensuring that they remain safe, I think that that's the place where technology technology innovation in both self-attestation at as well as testing and everything that it entails. I think it's going to be an important

aspect. Is that how do we ensure that? He even when someone is a remote by because one thing that is being made progress in the workplace in making the workplace more accessible now, can we Show the people when they're even remote have the same access like you've given us great feedback on all that we need to do even in a product like team so that it's really helpful for anybody who has accessibility needs. What are some of the features with introduce like a captions are great, but we have a lot more to do so, I would say he know you even remotely funny.

In fact, the read-aloud features the immersive reader features. Those are so important for someone better teacher is trying to communicate and the student is learning. I think as long as you learn differently need all of these tools are so I think that doing everything around stealing access to technology so that everyone can participate fully well in our economy while keeping them and their Community safe I think is the most important thing we can do to really help have an equitable world going forward. I just want to add to that it's

been very humbling and very inspiring to be part of that progress that we're making moving forward. So one last question for you. Any final advice you'd like to leave the audience with? Football I'm so thankful for everyone in this community for who you are what you do and the inspiration energy that you bring your work because I think that visits through your active participation advocacy and support is how we as a community will get better and I think at Microsoft we have a real

responsibility as a platform and a tool company for us to build those technologies that are going to empower everyone who works here at Microsoft. And as we do that we will be able to really serve everyone in the world. So it really thank you very very much for everything that you're doing. I love this event because I think this event even brings out everybody that ideas did the galvanizing Force for the entire company and ecosystem around us. And so that you know, this is great to celebrate use the zoo. Does BO2 celebration in an inspiration? Thank

you. Credible will thank you so much for being a part of it and taking the time to share your remarks with all of us today and everyone who's watching from home. It has been very deeply insightful. And thank you everybody for tuning in. Thank you for a TIA and Leah for that wonderful interview. We have to collaborate to accelerate and before that capability. We need the culture and that is so true that I've experienced that might at Microsoft myself as well. Now. We have a great panel lined

up to talk about the past present and future of disability inclusion. Eric Bridges is the executive director of the American Council of the Blind and has been a true adviser to Microsoft over the years. John Robinson is the president and CEO of our ability and a keynote speaker at our first ability Summit and years ago Caroline Casey is an award-winning social entrepreneur and a founder of the valuable 500 lastly our moderator Jill Halton is the executive director. Disability in an

organization that has been with Microsoft since the beginning of my disability inclusion Journey. Take it away jail. Good morning. My name is Jill Howerton. I'm the president and CEO of disability in the leading business resource Network that empowers business to achieve disability inclusion through initiatives like our benchmarking tool the disability equality index. Today we have the opportunity to engage in an impactful dialogue focus on the past the present and the future of disability inclusion. Thank you Microsoft. Thank you Jenny lifts, Lori the chief

accessibility officer at Microsoft and board chair of disability in for the value of this discussion and for celebrating the 10th anniversary of the ability Summit in a fridge will accessible free Manor where everyone can learn Our Guest today include John Robinson the managing partner CEO and founder of our ability Carolyn Casey the founder of valuable 500 and Eric Bridges the executive director of the American Council for the blind, so we're going to kick it off with John John you were one of the first speakers at the ability Summit you worked in Corporate America for more than 20 years

left Corporate America to commit your life to our community of people with disabilities are certified disability on business. So talk to us about your memories from the first ability Summit what you're working on today, and how does Microsoft play A Part? Thanks Jill. And it it's amazing to think it's been 10 years a lot A lot has changed and it's it's been a wonderful 10 years, you know, I can remember being in the room 10 years ago and while it was much smaller than I think the 6,000 people on on teams being completely inspired by the employees

of Microsoft that want to lead on behalf of individuals with disabilities. That was the first thing that really struck out to me as I thought about this over the years. I remember people in the room wanting to increase employment for individuals with disabilities within Microsoft and their vendors, but maybe just as importantly to increase accessibility through technology for all the platforms at Microsoft has I remember a very specific conversation after my talk. Somebody came up to me and they said that they were building a game controller an Adaptive game controller for individuals

with disabilities for the Xbox and I was excited then and you know looking I'm at now. Wow, what they've done and how wonderful that is. I can remember getting on the airplane leaving there ten years ago feeling humbled and and scared quite frankly, you know, I wanted to achieve more in my personal career than just what I was doing. I wanted to bring together inside a business that I created the the stories that I told as far as being a person with a disability finding employment and being a person with a disability that slip through adaptive equipment, right? And so I wanted

to build a business where we bring those things together a business that would help the millions of individuals with disabilities find better employment and entrepreneurial opportunities. You don't part because of that speech 10 years ago in those feelings. I got an invited to speak around the world at least 500 + x to some great organizations and government agencies including the White House. We we started our ability and yes, we're the disability and chapter in New York state. We're awfully proud of that and and we've done great work and helping individuals with

disabilities through technology find employment. Our mission with our ability is to lower the unemployment rate for individuals with disabilities from 70% and we're really proud of that work and we take it to heart we do that work in part because of 10 years ago with the ability Summit. We do that work in part because of our work through technology with Microsoft today, and we do that work in part by where we're going tomorrow, and we're really excited about that. Thank you so much. So moving to the next year. So the second ability

Summit Carolyn Casey was a speaker. She's awesome in a Disability Act activist for over two decades. So Caroline, can you tell us more about your journey and what you've learned over this time? The most important thing is patience and Grace but I do have a very unusual story in my coming to terms with my own disability bus 20 years ago is when I finally came out of the closet. I was working for Accenture as a Management Consultant. I have a congenital condition

called ocular albinism, which means I'm registered legally blind, but I have been hiding that last 20 years ago because there were very few people that I could see who had a disability and who are living the life that they wanted to live back then we didn't have to Channel A series or Hector Mentos or Satya. Nadella is leading from the top. However, when I eventually came out of the closet I have been obsessed and this is what started my work in this space. Be any quality crisis globally for disability was

too large for her to be solved by governments and Charities and needs business and needs the most powerful force on this planet. I'm not just as a niche market but seeing the disability Community as an opportunity for innovation in size and brand differentiation and talents going across the supply chain and it has been my obsession. So when I got to the ability so much since you guys been 12 speed into space for 12 years, I'm yeah, we've seen great changes set up many organizations, but we haven't seen the transformative acceleration, but I'm impatient to see

disability and still sort of sidelines of this very silos diversity and inclusion. And I guess my other obsession is well if we could get $500,000 or the leaders because leaders make choices and those choices crate culture. The only way to operationalize the normal eyes and disability biscuits inclusions many meters and I have been carrying this dream around with me when I go to Divinity so much in 2012, and it's a real pleasure to come back be here to say well. Movement

that we wanted to create house being starters. We launched just in the world economic Forum in Davos in 2019, which is the most important Business Leaders in the world with disability community and Our intention is to create the first Global CEO community that will radically transform the business system to opportunity and Leadership and I have to say there is nothing more exciting here than to say we are at 280. Companies Collective Mass with over 50% there is as we build this community the next phase

exciting bases to activate this community. So all the way like, for example. John is doing that. It's part of its Norms of an all of our systems. The index that disability in uses that we'd bees are tools of all companies will use so it's a it was Chris as long as stubbornness, but it's wonderful to be here and I just want to acknowledge Microsoft. They want to wear one of our first to join Reid Hoffman. He was on the board of Microsoft was our first biker and all the support from Jenny and from Hector. Thank You Caroline so our next speaker

Eric Bridges was a speaker at the ability Summit in 2017 talk about having grit Eric has contributed to the passage and implementation of numerous countless pieces of legislation. So a Eric reflecting back, let's go back 10 years ago and talked about you know, how was Microsoft perceived by the Blind and Visually Impaired community and and how is that that perception evolved over time? Sure. Well, it is certainly has evolved 10 years ago that we played my organization American Council blind play the leadership role in getting signed into law

and being in the East room of the White House with the president and meeting with him the day of the signing of the 21st century Communications and video accessibility act really sought to level the playing field as it pertains to consumer electronics and requiring certain levels of accessibility to be built into devices, like smartphones and televisions and and other things that that occurred in early October. It was a great momentous achievement for not just the Blind and Visually Impaired Community, but also does the Hearing loss and deaf communities as well and

others then to fly out to to Microsoft and be a part of a global blindness and visual impairment Leadership Summit for like two days where a series of executive came to meet with us to talk about accessibility in to hear from the new president of the Windows Phone division. Yes. Remember those days when Microsoft had a phone the Windows phone and they were going to compete in that Arena. We were told by the president of this phone division that the first generation unlikely the second generation of this phone would not be accessible to our community and there would be no way to even go

out and have game third party access to this phone. So it was it was a kick in the teeth. Just spend in the white house with this tremendous achievement. Seeking to require frankly smartphones like the Windows phone to be to be accessible over the next two years. We continued our interactions with Microsoft. And what would I came to realize is that the leadership within Microsoft wasn't where it needed to be with regard to accessibility. It didn't prioritize it.

There is a dedicated yet small group of folks working inside the organization. They're really cared. They were passionate about it. But there is there is a chance there wasn't there wasn't budget. They weren't located properly within the organization to be able to to collaborate or make decisions and then all of that really culminated in 2015 with the introduction of the Windows 10 and unfortunately Windows 10 when it was introduced in July of 2015 had an inaccessible PDF reader and inaccessible browser Edge as well as and

from that point on we had very direct. Discussions with Microsoft to talk about this being part of a broader part of broader problem and very fortunately in late 2015 Satya Nadella made the very intentional decision to prioritize accessibility and boy have things changed over the last five years, Jamie Lee Fleury was named chief accessibility officer. They were given budget, but even more importantly than just budget. They were also given better visibility within the or

the entire org across all divisions score cards were created. So that would be held accountable for products and services in their level of accessibility. The other crucial component is Microsoft his act actively engaged with our community as well as the broader disability Community to ensure that its products are more accessible and not just accessible boot but easier to use so things have, a very long way. So so, you know, I think what you've all pointed out is that you know, wild things have changed.

I mean 10 years ago. We we were really focused on the Y and an end here we are celebrating the 10th anniversary of the ability Summit and things are starting to to change to the how how do we Advanced disability inclusion and equality. So with that want to kick it to John and you know, how can business use their experience how is technology important to individuals with disabilities in their lives moving forward? I think that's what we we have to come to understand, you know, where 10 years since the beginning of the ability

Summit with 30 years under the Ada tech technology is is is great for us. Universal Design is good for everybody. We all understand that but it makes our lives that much more inclusive. And if you'd like I said if you look at the Xbox controller conversation 10 years ago, and I had a big smile on my face. Because I'm a gamer by any means because I knew across the spectrum of my Microsoft at that one conversation would lead to so many more and you look, you know, as a said you look across all the platforms throughout Microsoft and accessibilities built into it. So

technology is that equalizer and also, you know there been studies that have shown that social media is more inclusive than any other community or area in in our universe that it's our lower point to point of entry for us to get involved in and so it's great. We should harness that is people with disabilities. We should embrace social media as much as we can because it is a great place for us to communicate. We use technology to communicate we use technology the game. And with what our ability is doing. We want to use technology to help

lower that unemployment rate for individuals with disabilities in about 10 years ago. I wanted to build a portal for individuals with disabilities where we could sign in tell us who we are tell us what our skills are unmatched to open positions and in the past 10 years, we have worked with thousands of individuals with disabilities and multiple businesses around the United States to find each other through this technology, but we know that with the advancements that are made with a i and specifically Microsoft AI we could take that to the next

level. So we are really excited about working with Microsoft AI for good and Microsoft education to create a better interface better widget where we use AI to do a better job. drawing out our skills and our interests and how that really fits out into the employment universe and it's really really important because I know as a person with a disability, it's really hard to talk to a job coach to talk to a recruiter because I'm worried about how I present myself and I know that as people come through our system

that same barrier is there but I also know that I'm willing to talk to my tablet my phone the computer and so by using an AI to draw out the skills best ability that we can do a better job in presenting a a skilled excited ready Workforce and we're really proud of this work that we're doing with Microsoft not just with Microsoft, but we're proud of the relationships that we have like with disability in but also the vendors that have presented themselves through Microsoft like blue Granite was helping us build this Website

like Sam away. I was helping us create a voice platform, which is amazing. And then the good Folks at Syracuse University who continue to work with us, but also through Microsoft, which is wonderful. We know at this 30th anniversary of the Ada that technology is the great equalizer. well, I'm all right. We thought we were going to be in person and here we are virtually inaccessible platform. So, you know speaking of that out of Caroline. These are unprecedented times and just wondering how can business

use the experience of this pandemic this time that we're living through right now to be more inclusive in the future. It's so you're so right. This is no longer about the case for why we're right in the middle of how did almost saying 10 years ago. He was scared. I'm scared now not scared of what we turn to but scared of the unbelievable opportunity that we all have to do transformative Business Systems because this is why the coronavirus has taught us number one is we have had

mainstream isolation collectively around the world people have experienced that I need to know if it's only momentarily there's a there's an empathy for what it's like to have your freedom taken away or to be excluded and that's right throughout. The World War II is we have seen that our business systems have changed, you know for so long we've used excuses that it's too expensive or too complicated or somebody else need something more. And we have watched how are business have supportive people working remotely and we turned it as far as flexible and address so we

know the system can change. We also see that is community disability Community are a great source of inside an innovation when we really need us, you know, John talks about Universal Design. We've never needed it more now as we go back into restocking our business systems on our societies, we have to think about things differently. And so I think that's a huge Parts play, but lastly well to think logically is. We've seen the Business Leaders wants to be connected with the disability Community because they see us as a

potential for future proofing their business for Tom's Amex or emergencies that come and also that the issue of diversity and inclusion is moving away from g&i but interests As we sit here right now on to Eric's pointy made a better than anybody we need this leadership and with your body will fight wonder. They store 280 Mark. What can we do together? Because we're here just reset theft system on with the power of those leaders if we had an Eric says $500 to work in turning their culture on extending the system we could do so I have never been more excited but also

scared because I just don't want to let this opportunity go by so yeah game on So yeah, and then Jenny's words game on and speaking of game on so Eric can lay in the next 10 years what, you know, are there a couple things that Microsoft and and companies can do in partnership with the Blind and Visually Impaired Community to to innovate to solve significant long-standing problems. Yeah, so I think that some of this technology already exists, but it's not been

sort of couple together or paired together in ways that will actually solve for the problems that we have. One of the biggest problems we have in this is you know, the technologists out there the futurist will go how G's but actually being able to put together a professional document that includes images and charts and other other things that are highly visual as as a professional. I simply can't do that today. I have good skills. I know were Dino PowerPoint well, but at the end of the day when I'm putting a document together for my board, let's say

or for another. Meeting or Conference of people. I still have to have somebody cited proof it for me and it's irritating it simply is irritating. I think that there are in the cloud can work together Microsoft's already proved this and some other areas the ways that a eye in Cloud can work together to allow me to have a professional document in to be certain myself that it is either through pointing out where I need to make changes or just magically making those changes

for me. Which Microsoft does is the kiss principle. Keep it simple make it into it just make it work. Microsoft is getting a lot better at that as our other tech companies. They're still learning curves that did my community has to Journey onto to be able to gain access to certain things and to a certain extent. There is a need to learn. However, it shouldn't it shouldn't take me too long when we talk about Mobility Mobility. I love my wife is also blind. She and I use it regularly

for everything from looking at our five year old little boy Tyler's homework. To looking at labels on wine bottles or or pill bottles or what-have-you. It's an awesome tool that it's been around for almost three years and they've continued to iterate off of it soundscape is another great tool allowing you to figure out where you are as you're walking down the street or even in a moving vehicle. What is there was a way to marry those two. And utilize those Technologies

together either through a through a camera or the camera on your phone or through a camera on a set of glasses to be able to walk down the street and figure out where you are in real time without the need of any further assistance at the end of the day I Want Is Everything and what I mean by that is I don't want anything more than what the side of community has. But I know that we don't have the same level of access to everything that this sided Community has I'm willing to work with companies like Microsoft

to her clearly dedicated to making our lives better through the through the innovation of their Technologies, but I want everything And then we're not going to go away until we get it. Thank you so much. Thank you. Business has the power to change the world. You have the power to change the world and the key to the equation is working in partnership with people with disabilities together. We have the ability to to try and Innovation and to Eric's Point How We Want Is Everything technology is that that force that can

Empower all so if you're looking to get started on the journey and you don't know where to start I'd recommend utilize tools like the disability equality index gets started take action. Thank you Microsoft and thank you to each of our speakers today. Lodi you don't know me. My name is Dave McCarthy. I'm head of operations for Xbox and the corporate vice president responsible for delivery of services across the world or gaming and I'm really honored to be here today on behalf of everyone at Team Xbox to give you an update on what's

going on in our world right now. It's a very interesting time as I'm sure it is for a lot of you and of course specific Deep dive into what we're doing in the accessibility space and making sure that Xbox is indeed a place where everyone can have fun. You know, I've been in gaming for over 25 years now and one of the reasons I love to be in it is this belief that a lot of us in Xbox share that gaming is such a great unifier and during challenging times like this. A lot of us are really happy for gaming in our lives gaming can be

a wonderful form of Escape when you It can be a wonderful empathy building tool allowing you to walk in the shoes of others. I can be an education to a witness what's going on in areas like Minecraft education right now, and of course, it can be a great connector whether that's doing a school graduation in Minecraft or just connecting over games and game chat in Xbox Live and we are experiencing record connections right now record usage in gaming with Xbox over our services like Xbox Live and we wouldn't really want to come to

those record numbers under the circumstances that we are right now, but we're sure glad the gaming is there to play a critical role in people's lives when they need to post and especially important for us is to look out for our various disability communities and make sure that they are experiencing a friction-free time and getting to the fun. We've invested. In accessibility in Xbox for quite some time. Now those of you unfamiliar with what we do on the console, we've got a range of features and assistive Technologies in the vision space. We got things

like narrator and magnifier and high-contrast mode that allow for navigation menus on the console on the audio side of things. We've got services like speech-to-text translation that run live in some of our games and party chat scenarios that are there to help people with hearing challenges the panel mention earlier our work around controls. We have a bunch of controller button remapping functionality. We have a mode call copilot which essentially splits One

controller into to functionality wise and that's what allowed us to build something like the Xbox adaptive controller, which is a device that has Todd. A lot as an organization about how to engage and get connected with our communities to inform our accessibility journey and do the right thing for gamers to make sure that everyone can have fun and the results have been amazing for us. And we continue to invest in this space awareness month to mention the role of content in our

gaming ecosystem and how they can be used to build empathy and call out to title specifically that are actually in our Game Pass subscription access to hundreds of games on console and PC. I wanted to highlight a hell-blade which is actually a title out of our first party Studio Ninja Theory in the UK and it puts you in the shoes of the main protagonist who is experiencing psychosis and is a great empathy tool on. Another name to call out is fractured Minds. It was actually developed solo by 17 year

old girl by the name of Emily Mitchell awesome story and it deals with her struggle with anxiety and depression. It's not some chapter base experience. I highly recommend you check it out fractured Minds with the name of the title games are exactly one more. I want to call out here as we transition to our necks that gaming segmented. That's Forza Motorsport 7. It is not unheard of actually me to get onto Xbox Live and play a little for 2 Motorsport 7 with a friend or colleague as I did

earlier this week with Katie Jo Wright was my friend and teammate at here in Xbox and I'm going to give full transparency to the summit here in terms of we actually recorded that segment last week. Would like now from my home but this was recorded last week God. Can you join I got on Xbox Live and we thought we pull it off and put the same clothes on and it would be just fine. And then yesterday we realized I've been growing a quarantine beard for about 2 months and decided this past weekend for my 15 year old daughter's birthday that she could shake a

funny shapes into it. Will that really took the mystery away and I had to get clean for Jenny here and make sure I was presentable today. So it is it take segment, but we thought it was worth sharing with Kitty Jones and will run the video and hopefully you enjoy that. Que dijo, how are you? How are you doing? I'm great. Thank you. For those of you who don't know Katie Jo. She's the director of our gaming for everyone in this should have been gaming which is the AR quiz for product lead inclusion and trying to make Xbox a place where everyone has fun. I know she's been at

the summit here before an occasional we're hanging out now and in Forza Motorsport 7, I see you're in the main in game menu here are going to some of the assistive features here in the game. Did you want to highlight briefly kind of some of the stuff we're looking at on screen here. So one of the reasons that I love Forza Motorsport 7 is because there's so many different ways that you can customize your own experience in the game. So here there's a lot of different settings that you can change at a whole level or setting at a time like from breaking or steering or traction control.

There's just a lot of different ways that you can set the game to make it suitable for however, you want to play that day. So it's really fun. I know some of my favorite features on that front are the driving line the assistance line that you got so you can understand based on color coding where to break and where to accelerate as you go into various corners. And of course the rewind feature who doesn't like a do-over right in the end, I need a lot of them when I race as you are about to about to see some what are we seeing here on screen? This is the start of a race between you and I what's

going on. And am following that driver liner the driver assist feature that you've mentioned earlier so you can see it right there where and I'm following arrows which it helps me figure out where to steer like that around the corners and it's particularly exciting to know right now see that you are behind me in that black car. So I am winning in this race right now. And even though I'm playing with a traditional controller right now, this game is fully acceptable for anyone that wants to play with the Xbox adaptive controller if

that's the way that is easier for you to play. This is a great game for that to set up with the machine pedal to work at the gas pedal. So figure that one out we should mention to is our a real-time game transcription Services work on here. Right? So we're using our boys here we can get that real-time text translation going for tomorrow to sport 7 was Our first game to feature at that's great assistive technology that's in the game as well. Absolutely, and I loving to as we're driving around

this track that we're seeing lots of fans cheering on the sidelines. They're going to cheer for my victory in a second about that. Oh, yeah. Alright. Well, I'd like to say that the first time it's happened but that would be that would be a lie. Now. The reason we chose Forza Motorsport 7 for hang out here was not it's not a coincidence, right? There's there's something else going on with Ford so that we wanted to share today hosting this weekend. So it's going down May 30th or more than

35 Special Olympics athletes from 12 different states across the u.s. Racing in a virtual live-streamed Xbox gaming event featuring Forza Motorsport 7 drivers. You should tune in on Saturday as opposed to Dave and I was trying to take a step back and say that in the midst of this pandemic the connection community and benefits That Special Olympics provides to its athletes has really been drastically impacted and exacerbating the sense of isolation that Many people feel with intellectual disabilities daily. It's okay. Like Halo

disability Summit is going all-digital. It's a really cool to see how the Special Olympics is also adapting and finding innovative ways for their athletes to connect compete and have fun together, which is also a gaming it's all about and so we're proud to be supporting their mission and using gaming as a virtual platform to keep the competition going and I'm super excited to see the one-of-a-kind award ceremony that is created in Minecraft. And so in more than the competition itself connecting the athletes with fans families and friends as we all come together to support an abrasive

community. So for those of you within the ability Summit that want to share a message with the Special Olympics athletes to let them know that you're rooting for them and cheering them on you can go to sleep read and record a message. I will go directly to them. So that site is flipgrid.com backslash. Soxbox event as one word. So from what I've seen when the going gets tough, nothing can dim the powerful Spirit of the Special Olympics athletes so not here but buckle up because you

won't want to miss the racing event of the season but you did not disappoint huge fans of Special Olympics here at Xbox and just for everyone's Awareness on Saturday, May 30th at 12 Pacific eastern time. You can tune in on mixer twitch or official Xbox Channel on YouTube and we'll be doing a live broadcast of the Ford Center Motorsport 7 race with the Special Olympics there. Can't wait to show that off. In the meantime. We hope to see many of you on Xbox Live playing our games and having fun with you. I want to thank everyone at the summit here for giving us the time to drop.

Today say safe. Would love to come back again, and thanks again for the time. Alright, bye. Bye everyone. Hello everyone and thank you for being a part of this year's ability Summit really honored to have you join us from all around on the world as we talked about and Incredibly important priority for this company and really for the world that it's a great chance to reflect a year ago. Jenny asked me to do a Q&A and when she asked me to join you all again this year. It was a chance to reflect on where we've invested and made some progress

and frankly how much progress we still have to make I thought I'd talk about three key areas for us that I spend a lot of time on as well as our senior leadership team. The first is about are supported Employment Program. We continue to make progress and her proud home to many terrific employees are contributing every day as we searched and that have an effort to grow our business to grow our impact and we couldn't be more thrilled to have these employees. Find us on that Journey making meaningful contributions in almost every function and every

area of our organization. That being said, we also know how much more work there is to do to encourage our employees to learn how to best make these employees successful how to be a great manager how to learn those terrific skills to make sure everybody can reach their career ambition and the important role it plays in our commitment to pay minimum wage to these employees no matter where they work around our globe. This is a really important criteria for us as we move into the second phase that I want to talk about which is really the physical footprint of our buildings physical

accessibility has been a journey for us as a team owner of a real estate team supporting hundreds of buildings around the globe. We gone through as we talked about last year and set a bar for all of our facilities. This bar is above the globally require Leipsic Ohio standards. We meet those of course and every region, but what we do and want to do is the raise the bar for that inclusion in the feeling of being able to really do your best work every day for us. Over the past year

that is Matt a 20% increase in the number of our buildings around the world were we have invested to raise that bar a physical accessibility that being said we have a ton of work to do we still have many buildings or we continue to make that effort and of course in the middle of this situation were anxious to be able to get back to our work sites when it's safe for everyone to be able to continue to invest in that priority. And of course the third is our vast supplier Network. We worked really hard on

two things in the past year that I talked about. The first was getting the data. We have a lot of global suppliers has do so many of you all and employers around the world. We wanted to make sure that our suppliers understood the seriousness of our commitment in terms of having them sign a supplier code of conduct every year that includes an understanding and language regarding accessibility. We've done in Courage and delivered training not only to our suppliers about the seriousness of this commitment, but additionally to our employees to educate them

about how important it is to hire suppliers who have invested in the training and tools to make their work our accessibility guidelines. We realized that empowering our own employees with that knowledge makes them great allies for the work and really has a naval our supplier. Differentiate themselves we've heard from our supplier chain that their investment and this work has made the work better as made their employees realize the importance of that work and frankly has had our own internal systems be able to look and see where and when

we made sure to hire employees. Make sure to hire these suppliers and meet that I'm really proud of the progress we've made and supplier network, but there's still work to do. We only have data on about 80% of our supplier base and we're working to get that to 100% and within that we were really proud to see that 80% of those meet this far but that still means 20% do not and we look forward to working with all of them to get them raised to that same level of commitment. When I look and say I'm always proud when Jenny invites me to be a part of this event, but I will

say it comes with an obligation obligation for me to make sure I'm committing my commitment to her our broader community and to the company to make progress on each of these things each and every year we made progress this year, and we have a lot more to do, but we're building momentum commitment to be a leader for the industry and for other broader Industries remains an important goal for me as well as the senior leadership team. Thanks so much for joining us and I look forward to coming back and hopefully the invited next year to report on our progress.

Thank you. Dave and Amy I want to tell you a little bit about my personal story. My journey with disability. And inclusion is very arduous Lisbon. Sometimes sad ever since I was 8 years old and I built an enormous bridge out of popsicle sticks with cars on the bridge and lights all around it. I knew at that moment that I wanted to become an engineer from that moment every class that I attended every job that I worked with the Propel me forward towards my goal of becoming an engineer along the way I faced a lot of adversity especially being a

woman of color. I felt accomplished though because I had graduated with multiple degrees and I have become a software engineer at a very prestigious company. I travel the world and back again. I was happy life is good and then it wasn't Flash Forward to 2012 in a matter of seven Mount seven months my entire world shifted from going about life as I usually did to not being able to get out of bed for days weeks, I lost my memory and with that the ability to program I was in excruciating pain. So typing was no longer something I could do

due to the nature of my job. My doctor took me off work and I saw how many external barriers there were for people with disabilities. Something in me clicked though and the engineer in me wanted to solve this problem not just for myself, but for everyone and 2015 I enrolled in school to give me something to do besides going back to school with a disability meant I had to ask for accommodations a longer time to take my test. I have to ask for resources and tools to keep me from having to pay living with a disability was challenging at first mostly because

my pride was in the way although my doctors had given me a diagnosis. I had not yet accepted the diagnosis receiving my diagnosis make me feel weak and vulnerable and sometimes alone. It was hard for me to express how lupus affecting me. The easiest role was to accept the state that the doctors had given me but those who knew me well know that I'm a fighter. So I had to keep moving forward in 2017. I performed to search to find out which companies are hiring people with disabilities Microsoft and disability and all came up in my search results. I

applied and was selected out of a thousand applicants to be a next-gen leader. And that meant that I could have full access to mentoring resume and interview tips. I have talked about that if the right tools and Technology were given to me that I can go back to work that hypothesis was validated in 2018 when I took a PhD internship with Microsoft at the end of my internship, I accepted my offer and officially joined in April 2019. I am living proof that with the right accessibility tools and accommodations with the right company going back to work with a

disability is very much possible everyday. I am challenged in my role as a program manager, but I get to work with a fantastic group of people who educate me and I educate them all the time about what it's like working with a disability while shooting to disclose your disability is an individual choice. I choose to disclose my disability so that I can educate my colleagues to help Foster an inclusive environment disability inclusion is possible when we take the time to learn about others accessibility is possible when we take risk to make products around us that are better for

everyone eight years ago. My doctor said I would never work again with the help of Microsoft in 2019. My disability attorney informed me that I was the first person from her firm to ever Back to work in 39 years. I am living proof that going back to work with a disability is only possible but it can also be excited. I searched the entire country. I find a company that will see me my abilities and everything that I have to offer and the ability to Foster an environment to Help Me Grow Microsoft. Is that company for me? It feels good to come

to work every single day bringing my whole self to work even on the days when lupus drains my energy working at Microsoft with a disability gives me hope and my purpose in this world isn't over helping people to realize that I still have so much more work to do. Thank you very much for going on my journey with me and I hope that you have a fantastic conference experience that you take the information that is given to you that you apply it and that you go on your search. Your journey for the company that is for you. I hope that I get

to hear about your journey with Microsoft's well. I want to just talk about a little bit about our breakout sessions. We have some amazing breakout sessions for you to join over the next 2 hours. Our first group of breakout session will start in about and the others will kick off at around 11:20. Best way to access the sessions is navigate to the top tap list. The master station list here. You will find a listing of all of our breakout session and you can have over to the direct links to join the time the team live events for each break out. What time does that you can link to the PowerPoint

decks for each breakout session for any attendees that like to You either Pryor doing the session you can also access our sessions by navigating to. What are being made under the day one, May 27th channels? Located on the left navigation page 15 minutes prior to recessions and announcement will be made within this channel that will provide information on the session and the direct link to join the session as always if you need help navigate to our events support channel on the left navigation page or navigate to the how do I tab at the top list for quick

tips entrance? We have a lot of content coming your way. So remember all sessions will be recorded. If you need to duck out for any reason you can catch up with the content after the event there. We encourage our attendees to engage be a social using hashtag ability Summit with photos and descriptions of your virtual experience. Thank you all. So very much for joining us today here at Microsoft. I hope that you have an amazing conference conference experience, and I wish you all the best of luck. Thank you.

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