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New Microsoft 365 Lighthouse for IT Partners serving small and medium-sized customers | OD256

Chris Boyd
Principal PM Manager at Microsoft
+ 2 speakers
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Microsoft Ignite 2020
September 22, 2020, Online, USA
Microsoft Ignite 2020
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New Microsoft 365 Lighthouse for IT Partners serving small and medium-sized customers | OD256
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About speakers

Chris Boyd
Principal PM Manager at Microsoft
Anna Kinney
Principal Program Manager at Microsoft
Vivek Kumar
Product Manager at Microsoft

Experienced Product Manager with an excellent track record working in software development. Skilled in building modern services, working across organizational boundaries, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals.

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10+ years in product management across high tech and consumer goods industries. With focus on researching customer segments, uncovering pain points, building product vision and value prop, securing exec buy-in and cross-functional alignment, developing business strategy, managing product development, analyzing tech trends, studying competitive landscapes, optimizing P&L, planning go-to-market, nurturing partnerships, executing integrated marketing, leading demos, presenting to c-suite, and supervising project teams.

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About the talk

Introducing a new portal that will enable multi-tenant management of Microsoft 365 services by IT Partners – especially Managed Service Providers (MSPs) who serve small & medium-sized businesses (SMBs). Rather than logging in and out of individual tenants, partners can now view and manage settings and insights across customers from a single place. In this session we will be sharing our vision for the new portal, walk through some early experiences, and share the direction we are heading.

SMB Tech Community -- https://techcommunity.microsoft.com/t5/small-and-medium-businesses/ct-p/SMB

SMB Blog -- https://techcommunity.microsoft.com/t5/small-and-medium-business-blog/bg-p/Microsoft365BusinessBlog

Microsoft 365 Business Premium resources -- https://docs.microsoft.com/microsoft-365/business/

Microsoft 365 Business Voice resources -- https://docs.microsoft.com/MicrosoftTeams/business-voice/whats-business-voice

Compare Microsoft 365 SMB plans -- https://www.microsoft.com/microsoft-365/business

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Chris Boyd
Anna Kinney
Vivek Kumar