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Move Your Desktops and Applications to AWS End-User Computing - Level 200 (United States)

Eshaan Anand
Senior Partner Solution Architect at AWS
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AWS Summit Online 2020
May 13, 2020, Online, San Francisco, CA, USA
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About the talk

Designed for companies that have contingent workers, remote offices or frequent M&A, this session will help you understand how Amazon has taken on the challenge of providing virtual desktops to over 25K users around the world. Freed from the challenges of on-prem VDI solutions, Amazon IT uses Amazon WorkSpaces to quickly provision desktops in minutes supported by just two engineers - saving over $17M annually. This session will provide an overview of the WorkSpaces service, the Amazon IT use cases in production, and the architectural approach they chose to service 25K users. Learn why and how Amazon WorkSpaces has become “the de facto model for onboarding new remote employees, contract workers, and subsidiaries.

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About speaker

Eshaan Anand
Senior Partner Solution Architect at AWS

Experienced Solutions Architect with a demonstrated history of working in the information technology and services industry. Skilled in Cloud Architecture, Integration Architecture, DevOps, Mobile Applications, Technical Requirements, and C#. Strong engineering professional with a background in design, delivery, operations and strategy for more than 10 years in IT Industry. Worked with multiple large clients and partners.

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Hello everyone and thank you for joining the AWS Summit online session today. I really appreciate you taking the time out of your busy schedules to join the session during the session. I will walk you through on moving your users to AWS. End-user Computing Services. This is a level 200 session, so if you have either no prior knowledge of end-user computing or are looking to learn about the service. Isn't that a w? S golfers in the space. You have joined the right session. My name is Shannon and, and I'm a botanist solution, architect with AWS. I'm based out of Singapore. And I work with a

partner across asia-pacific. I support our partners by aiding and architecture, validation and Technical reviews. I also provide guidance to our partners on leveraging, AWS best practices in the solutions. And what floats in the section, we are going to talk about AWS services that you can leverage to enable remote working and learning scenarios for your customers. And employees, we will discuss the challenge. Customers are facing today as they work first, and organizations. It was, I'm going to some common custom more use cases. We will also then go to details of Amazon

and use the Computing Services and how it benefits our customers. I mean, 238 w, s end-user Computing products. Finally, we will wrap up the session with some next steps and resources for you. A w. S offers several services to enable remote work and learning Amazon workspaces. Is a managed to secure desktop-as-a-service solution, that helps mobile and remote employees access the application by delivering a cloud desktop anywhere with an internet connection, using any supported device with Amazon workspaces, responsive desktop of their choice that they

can access anywhere anytime from any supported device as they need along with that Amazon. A stream 2.0 is a fully managed. Application streaming service with Amazon app stream 2.0 your remote workers or students can access the desktop applications. They need at any time a stream 2.0 applications from AWS to any computer engineering, Chromebooks Macs, and PCs. You can easily scale your application streaming to any number of users across the globe without requiring any additional provisioning. This is all taken by us as part of a fully managed service Amazon work. Makes it

easy to collaborate with others, from anywhere and lets you easily share content provide which feedback and collaboratively edit documents. You can use Amazon workouts to retire Legacy, five Cs by moving files to the cloud. It also lets you integrate with existing systems, and I'll play the rich API so that you can develop your own content-rich application. Amazon chime, let you meet chat and play business calls with a single sick, your application. From anyway, you don't need to switch between applications to collaborate and can instantly go from a cat to a call Cheryl

screen and you can invite more people to your meeting when it's time for your meeting Amazon, trying to call you on, all your devices to ensure you, I never late and you're meeting start on time, Amazon. Connect enables businesses to have a fully operational. Contact center that can be operated virtually anywhere, agents supervisors, managers admins, all of them can work from home and still be able to perform all the activities that they would do in a call center and take calls. So, why is the skin and coat agents in real time? It's as, if they're sitting, in the

same office manager, run report monitor service levels, as well as listen to call recordings and track performance all from home. You can set up an Amazon connect contacts Center in minutes and start providing the best possible customer service and user Computing Services include Amazon workspaces, which provides a desktop access in the cloud, Amazon app stream 2.0, Metro lights application, streaming and Amazon work dogs, which provides document storage and collaboration. We will be driving into DC services in the rest of the station together. These

Services help end users to get their job done on any device, anywhere securely and quickly to be a vision of the economy. Has driven the need to work from anywhere with anyone. At any time. You can no longer a zoom that all your work gets done within the confines of the traditional office. Organizations are increasingly looking for options for employees to work security, from any location, the composition of the workforce at SeaWorld overtime as well, one in five jobs, I know he'll buy contractors in organizations need to provide them access to their systems, were issuing

an organization own device or align the contractors to use their own devices. Tell me, 9% of organizations, expect an increase in mergers, and Acquisitions these organizations, and companies want to onboard new users quickly and efficiently without having to integrate complicated, it environments. Today's Workforce, is increasingly mobile, they're working remotely on the go and moving from one project to the next and they're collaborating across borders, time zones, and even organizations, organizations need the agility to respond to the changing needs of the work for 70%

of the workforce Works remotely at least once a week, and 50% of employees work remotely half the week with this security is becoming an increasing challenge. You're trying to manage our user base, that's constantly changing and the desktop Fire than content, each user needs a traveling across the globe, outside your network outside, your control. Hence, it is not surprising. That one in 40° has today come from lost or stolen devices in terms, of course, 3.8 million dollars is the average cost of a data breach

changing. Workforce, has increasing security challenges that are driving them to move there and use a Computing to the cloud House of the it decision-makers are choosing to move their end-user Computing Solutions, like desktop-as-a-service of EDI to the cloud from the beginning. We have built these Services based on years of customer, feedback from broad ID teams who typically deploy and manage these services and the workers who use these tools every day to be productive. Our mission is to give users anywhere anytime access to company data

and applications on their favorite device security. Improved data, security, reduce complexity and increase user productivity. We've built these Services working with tens of thousands of customers running, hundreds of thousands of end-user productivity workloads on AWS and we have customers covering every major vertical segment in the Enterprise space, sample, media and entertainment customers like endemol shine. Conde Nast, manufacturing customer such as Freeman's Insurance customers. Include Guardian Life, Mutual of Omaha, independent software vendors like a

Viva SolidWorks, MathWorks. And in the public sector. Customers include government agencies academic institutions, nonprofit all using AWS, end-user Computing and productivity services. Our customers often start out with a few specific projects before expanding into more car. Enterprise in Oreos are replacing Legacy Media and mobile Management Solutions. Let's no dive into Amazon workspaces Works business handles the heavy lifting of managing you can take advantage of that scale. Connecting to one workplace or seven thousand

or one office, how many offices around when workspaces not sent to an end-user devices. Instead, the PC over IP remote protocol used by workspaces provides the family or desktop experience your users accustomed to Why is the critical data remains in the AWS cloud or on-premise environment for the worst places you use on either monthly or an hourly basis? So you can deliver desktop users without building out expensive. On Prime infrastructure to meet Peak demand.

Once a user selects a bundle me handle the configuration and the deployment. Each workspace is domain joint and can integrate with existing directory environment. Even if it is on premise, your group policies for example will work just fine. It wasn't easy for you to bring your own licenses to work spaces. So you can leverage your existing Investments all of the existing windows and Linux administrative tools, such as SCCM with work address. And because workspaces a cloud

desktop, you have no on famous infrastructure to manage which means no vdi hardware and software. How to manage when you deploy. Amazon workspaces for your organization's, you are giving each team member their own full featured, high performance desktop in the cloud. They can choose either text or Windows desktop experience with the hardware and productivity software. They need to get their job done on their behalf, so glad your performance was running. Linux their favorite IDE,

and development tools. And if you tear something out all day, needs changed, they can reconfigure this work space with a simple reboot and have an entirely new machine with new CPU, memory and storage. That fits. The needs of customers needs is critical because customers don't love the experience. They aren't going to use it for Amazon workspaces organizations, that have Contractors in their Workforce, use workspaces to evolve from spending weeks, to months of onboarding and off-putting contractors with complicated and

insecure devices. Fusion, do on boarding, contract has been in Oz, and security, providing desktop in applications on demand to any user across the globe to support remote employees to provide employees, secure, access to what they need for work on demand. And from any location, this replaces, the struggles of trying to manage and secure device of the Cross of global user base and simplifies provisioning inoculations weeks to months onboarding new users across this joint. It and device environments organizations are moving to onboarding New Years days by security,

providing desktops and applications on demand using workspaces. In the space of specialized applications organizations are moving too centralized. Application management with application stream to any user across the world with a greater degree of control by replacing their self-managed vdi Solutions. Organizations are moving from operating infrastructures. For end-user, providing solutions for end-user Computing, Services to realize many of the same core AWS benefits. They cannot

get from on premises Solutions. Simply providing a better by Khalid featuring desktop apps and data, but it goes far beyond that, they're increasing the agility to support onboarding. An offering of contractors and users from mergers and Acquisitions optimizing, they caused by moving from massive, Capital expenditures, for vti servers of little pieces to a pay-as-you-go pricing enable remote employees by the blind. Definition of a w s regions across the world, improving their security by moving their copy data from on premises, vdi servers and uses devices

to AWS and improving reliability. By applying the end-user Computing Solutions on AWS infrastructure for running require High availability. Customers use Amazon workspaces in all sorts of ways. When there are a few common ways, customers get started as part of a modernization effort. Missy customers using workspaces to replace the VVT? I do you say the benefits are more cost-effective flexible and scalable model projects based. Our work is also common customers. Get started with an Eevee to

onboard new users and scale up or down quickly based on your knees. In addition to Simply integration to your existing ID environments. What spaces are also often used to solve the number of compliance and security challenges. For example, Bridgewater Associates uses Amazon workspaces to create highly controlled environment for privileged users. That is separate and distinct from standard uses and Consultants who need access to Define internal Bridgewater resources. Amazon workspaces enables you to deliver a high-quality desktop experience to your end users as well as

help me compliance and security policy. Requirements are stored on end-user devices. Your data remains in the AWS cloud or in your own famous environment. It integrates with the AWS Key Management Service to provide you the ability to encrypt the storage volumes of work spaces at rest and then stop. Using k. M, s customer master keys, remote display protocol used by desktop experience encrypted in transit. Amazon workspaces are also hit with a business

associate agreement and PCI DSS 1 compliant. You have the flexibility to choose how your users can access. Amazon workspaces, they can either use a desktop mobile replying to do this. We support Windows 10 Linux operating systems on workspaces, depending on the kind of power required. By our users. You can choose our monthly or hourly AccuWeather. Albany have existing licences. We also have a bring your own license option. Considering an Amazon workplace environment is quite easy quick lunch. Or you can

choose to customize various aspects of the setup by following the advanced set-up guide. First open the Amazon workspaces consoled by going to consult WSDOT amazon.com. / workspaces next. Click on, get started. Now once you're on this screen, she was an option to set up. Your work spaces. You can select between quick setup and advanced set up. A lot of the options, get defaulted for you next select, a bundle for the user base and the requirements of the user, you can choose between value standard performance. Bubble Bobble Pro and Graphics options. Also

provide the details of the users, that will be accessing these work places, you can add additional users if needed for each user. You provide first name, last name and email address, the worst business invitations will be sent to this email address. Finally last step is to launch what spices Asian development environment resources including an IM Road BBC simple 80 along with inviting the users the initial stages of the worst cases pending when the launch is completed. I'll be able to receive the invitation email. They need to set up their credentials

download the application boxes from work spaces. The client. They can sign in and start using the word spaces. As you can see, it's quite straightforward to set up. Let's look at the Pass the customer premises from where the users at connecting to the workplace environment on the right. You have the environment in which you see a lot of gateways on the top, right? Part list for the purpose of authentication and streaming. You also have the two WIS the lowest point, and it's

also meant. What if needed you also have the customer off? The largest, where? This is your BBC? You control what's inside? Did you also see the elastic network interface that will allow you to connect back to you on famous resources? If any connection back to us, can be done using VPN on direct connect. A lot of the services that go in the building, a workspace deployment, leverage, existing AWS services. Easily, scalable and large-scale. The Amazon client engineering team, manages and supports IT services within

Amazon. And if it's possible for managing the company's devices, they have hundreds of thousands of employees across the globe. Amazon was able to give $25,000 contract remote employees, and other users fast restricted access to resources on board minutes instead of months expected annual Savings of more than $70 reduce Demand on it support by enabling self-service capabilities. Melbourne business school is The Graduate business school of the University of Melbourne in Victoria Australia in the world, and students

skills and knowledge to become data scientist, who can transform the way decisions are made in businesses by using workspaces, readability of the remote learning course, for Amazon workspaces, as of April 1:250, Windows standard with spaces, classic collection, of audio, bundles across value standard informants, for Windows and true. June 13th, 2020 at no charge. What is the length of the article in the slides and if you or your customers would like to arrange the offer, you can go to that link for more information. There's no move to Amazon app stream 2.0 a stream to provide

customers with a stream. Is a fully managed application streaming service that delivers desktop applications to any computer without rewriting them. And use a Computing Services applications applications and data are not store on users, computers after you help improve security for the application and access to secured within your book and a stream runs on AWS. So, you benefit from a dealer for the most security-sensitive. Each user accesses the same version of applications. You sent me Manager application on a stream and scan, stop

managing installations and updates on each user's computer. After the great with your existing, ID Network users can access to resources, they need security. You don't need to worry about managing application, installations and each computer and your users. Don't need to use another username and password to login. That's because asking support Federated sign in using saml 2.0. Finally Aston Villa was a great user experience. Each user's applications are highly responsive because

they run on streaming instances optimized for their uses and you can steal your application streaming sessions to any number of users in the world. It doesn't matter what computer they're using and you don't need to operate Legacy application. Technology Network appliances are streaming. Gateways, are you scared as you go for only one of many things but I love you use cases. That stand out in the space of business. Applications V, C Enterprises, LightCore expert,

application management with extreme, after completing an acquisition, they need to quickly provide every user secure access to their sap environment. Pasta Company had Max and I didn't want to manage multiple application distribution across different computers. It was complicated to separate us and that process would have taken months and this was a business critical data that their employees needed to access. So they tried a stream in two days. They had a fully functioning deployment

for every user in the space of CD design and Engineering customers like Avari or geospatial information systems consulting company use a stream to work without rotation, always on the road and rainy in an office applications to analyze these applications require power station. And there's no easy way to drive one of these around in the field, they evaluated. But these were too expensive to deploy and maintain Today tried asking a screen less than access the GPS app

on any computer and cost 30% less than the flying with stations today. And we see many software vendors using a stream to accelerate their application adoption with instant demos trials, workshops and full size of rings on their desktop applications on a feelings and SolidWorks use a stream to shorten the same cycle by delivering instant demos and trials of their apps. MathWorks this tea, and a Viva Fed Up, workshops in Oz any software vendors. It used to take days or weeks for their customers, to start using the application. They have to manage

application. Downloads, acquire Austin, Best Hardware. Now customer service, open the browser and instantly access applications. We've also seen University suggests Cornell use a scheme to provide students access to the apps. They need to learn SolidWorks Krishna students and professors card, readers. Computer lab for applications like SolidWorks, there's not always in a flask of students and remember this is an extreme. What do you need to learn directly from their

computer extreme, held them to reduce time, it takes for prospective application to the user has had an indistinguishable experience to local vacations, and all of this, while running the application in browsers without needing to download or install anything. The Last of Us I want to talk about is Amazon work. Amazon work, Doc's is a secure easy-to-use cloud storage service files and documents across teams and collaborate on projects or content store when you

own and control your files. You can specify which tool has maintained a locality requirements. What does runs on the world's largest global Cloud infrastructure Bill to satisfy the requirements of a most security-sensitive customer what boxes hip Elizabeth PCI compliance compliance requirements. Add an addition files. And addressed, you can manage access with the existing ID to take advantage of security, SSI and file activity in near real-time Users can use the word docs webclient mobile application. What does drive on

a third-party application? That I ought to point of compliant to my mister V and what dogs integrate easily with work spaces and a stream. So your content is available from any environment on any device. Anywhere Amazon work dogs comes to the extent that helps you customize your collaboration and management capabilities into your Solutions and applications using administrative actions. You can integrate with dogs in such as auditing. Antivirus ediscovery and data loss. Prevention actions.

Third-party applications can programmatic commenting notifications and sharing The Amazon work. SDK is a part of the AWS SDK and integrate with other AWS Services, you can easily take advantage of the power of AWS for security monitoring business logic and latex storage artificial intelligence and you can get started in minutes with the same AWS tools. You are already familiar with them. So please, your team can use Amazon work dogs, to be more productive, Amazon work dogs. Helps

you keep all your content store in one place. I can do it from anywhere and securely Conde Nast is using word doc and the secure the only available content repository, Cardinals, users, and multiple continents and generate and access all sorts of content for their magazine. With work dogs, the content generated for their magazines, is easily stirred and secured and can be accessed by Conde Nast Publications editorial teams around Customers like between Juniors at Signet. Maritime Corporation are retiring Legacy on from Netflix to allow access from anywhere,

close to user productivity and reduces overall operating costs. There's an extensive that you can do something. Xerox is doing for LA County by integrating with the work dogs as dkla. Counting users can send and receive fax Communications that are automatically stored in the users with this approach Communications and collaboration between LA County employees and Communications as the Project's proceed Halliburton is one of the world's largest providers of products and services to the energy industry with approximately 50,000 employees representing approximately

seven countries. The company says the Upstream oil and gas industry, they found Amazon word. Doc to be a valuable solution and use it regularly to share information and collaborate across domains before we closed the session. Let me leave you with some next steps. If you are interested in exploring AWS, end-user Computing Services, you can schedule on your useless or we can help to connect you with an AWS EUC competency partner or you can work with an AWS contact to schedule an AWS, you see the emotion date with your teams.

I'll be glad to help you if you need assistance, as you learn more about a w s Computing Services. There is a link to best artists on deploying Amazon workspaces. Links on integrating Amazon app stream 2.0 with systems using Amazon attack. Surface application streams with Amazon at stream, 2.0 business continuity and Disaster Recovery with Amazon workspaces and using Amazon work dogs with Amazon, a stream 2.0 to the end of a session where is AWS end-user Computing Services, including Amazon workspaces Amazon. And Amazon plugged up

to secure desktop-as-a-service solution, Amazon ice cream. 2.0 is a fully managed application streaming service. Amazon work dogs is a fully managed to secure. Creation storage and collaboration service that I mentioned earlier in the flight. Your team can get started learning with a free digital training courses with over 550 courses including the six hours. AWS Cloud. Practitioner course we offer a variety of learning Parts by Solutions and by the rules to help Advanced skills are preparing your teams for AWS certification. Plus we also offer

education programs such as AWS Academy and to help you to pursue industry-recognized certifications and in-demand jobs taken today and I hope the session was informative and you going to learn something new before exiting, please do provide the feedback response on the 2nd. Thank you.

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