As Google’s chief executive officer, Sundar Pichai is responsible for Google’s product development and technology strategy, as well as the company's day-to-day-operations. Sundar joined Google in 2004 and helped lead the development of Google Toolbar and Google Chrome, key consumer products which are now used by over a billion people. In 2014 he took over product, engineering, and research efforts for all of Google’s products and platforms. This includes Search, Maps, Communications, Google Play, Commerce,View the profile
About the talk
Google and Alphabet CEO Sundar Pichai and Google Cloud CEO Thomas Kurian share insights on how businesses can leverage cloud technology to build for the future and adapt to complexities, challenges, and opportunities.
Speakers: Sundar Pichai, Thomas Kurian
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fullname: Sundar Pichai, Thomas Kurian;
Hi everyone. Thanks for joining us, both loud. Next on are exciting to be part of this new virtual format so it does make it a bit harder to hear if anyone laughs at my container jokes. So maybe they'll skip those this time and get right to the point. We are excited for what we have in store for you. Over the coming weeks in just a few minutes, Thomas will walk you through some of our new product initiatives. But first, I wanted to share a few words about Barbie of bean and red. I see us going. Like many of you, we've been trying to figure out how to be helpful in this moment.
The pandemic combined with the racial Justice movement, happening all around us has made us look at the world with new eyes. It's been an opportunity to challenge our established ways of working and chart new pants. This is something we've experienced over the last few months of Google. While Building Products across distributor teams was a new for us during a during a panda, make with teams working from home additional challenges. This experience allowed us to put our own tools to the test and make good use of our infrastructure Investments. In the process,
we gain deeper insight into what tools would be helpful to others, from building exposure, notification technology, and helping Public Health authorities Monitor and allocate critical resources. Deploying Chromebooks to underserved populations to help bridge. The digital divide. To making our meet video conferencing available to everyone. I'm proud of how Google and Google Cloud have stepped up in these moments. Equally proud of our customers at the moment and I'm honored that you could assist. For example, we help companies like Colgate, Twitter
and Netflix, make the work-from-home transition easy for thousands of employees, We helped retailers, like Lowe's and Target scale to meet increased demand. We helped Hospital systems like scl Health Care, take better care of patients. And be helped millions of children from Italy to Indonesia to Indiana, learn online. And we held ailments deliver a broad range of Social Services from processing, millions of an employment inquiries in Illinois. New York to keeping the judicial system up and running in Peru. The goal was always to help you
help yours, your customers, your clients, your employees, and their communities. Now, we are focused on helping organizations adapt to the changing world. Economy. Start to reopen. It's clear. We are returning to a world much different than the one we left. It's too early to know exactly how these changes would work, but there are three Trends BC first, the future for will be more digital. We are already seeing the long-term acceleration of business is moving to digital services, including increased online, work
education, medicine, shopping, and entertainment. These changes will be significant and lasting more than 75% of companies. Say they plan to activate their digital Transformations. That means more investments in Cloud resend estimates show public, Cloud penetration, increasing to 20% by 2023. II. The future of work will be more collaborative as large teams, and organizations. Now collaboration is key to success. Companies, are now investing to keep them connected and create Community virtually
using tools like loud, productivity Suites and video. Conferencing of all being able to successfully transition to work from home. But we're still working from a foundation that was made around conference tables just a few months ago. The next phase will be more unstructured. Requiring us all to invest in Creative Solutions and involve our tools to facilitate collaboration The future for will be more flexible since Google tell Aaliyah States, believe. You don't have to be at your best to get work done. But time to make has reaffirmed. That work is not defined by
a physical place and a Half Men. You are in a survey of us cfo's Morissette, covered a lot of lasting impact on improving their work flexibility, as we adapt to new models of working. It'll be important to create romance for Sunday Peterson Carter's. Knowing that some of the best Innovations start from a conversation over lunch or while making coffee in the breakroom. S. Work becomes more digital collaborative and flexible customers will turn to the cloud to innovate for future growth and to navigate economic sure. They need a technology partner who can deliver
security, flexibility and solutions, we have tried and tested for this moment or the past few years companies around the world. Have done to us to help with their digital transmissions. And the reinvention of the business models are growth reflects that as we shared in our q1 results, Cloud business, grew more than 50% year over year and has around rate of more than ten billion dollars a year. We continue to invest its opening additional Cloud regions in Italy, Spain, Chile, and Indonesia hide and great talent, or
offering the most Advanced Technologies. Last year we were proud to launch and thoughts about next. This year, we are announcing a new solution that allows you to keep Cloud workloads, private by encrypting data anytime. Even by Lisa, news will also introduce a multi Cloud analytics solution, powered by an powers to make moving between clouds evens motor. I'm going to turn it over to Thomas. Korean are Google Cloud CO2. Tell us more about these plans. But first, let me thank all of our customers and partners who put their trust in the
world, may be changing, but our commitment to helping you in a wait for the future is stronger than ever. Thank you. What we're saying from day is that there's this new technological Revolution, taking place across 140,000 employees for building brand new businesses in space. As we haven't been in before, we don't need to worry about all the details that aren't cord or product and it squeezes stuff to do. But if I specifically things leveraging, speech-to-text, API 80% reduction in processing
time, we have my grief is 180 application to the clouds in 2019, or before you're able to access Alibis for the data at their fingertips. And that's for Google cloud is really, really helping. Thank you, son. Weird Google Cloud up in touch by the many ways in which people have worked. So heroically through this pandemic and we've been grateful for the work that our organization has been able to do to support institutions during this period of great change.
While the process of recovery will be gradual, we're committed to helping organizations Imagine their businesses as they emerge from the pandemic. Our mission is Google cloud. Has been to Exhilarate every organization's ability to transform their business and to reimagine the business through innovation. We offer three important capabilities to enable this distributed, infrastructure-as-a-service a digital transformation platform, and industry-specific, digital transformation Solutions. Let's start by looking at
infrastructure-as-a-service. Our vision for infrastructure-as-a-service is to offer customers. Advanced capability, compute storage Network that you can elastically spin up to an API or to a console secured with a variety of advanced security capabilities, that protect your data and your business applications and manage monitored to a single-pane-of-glass. We offer this to a Global Network of cloud regions which are high scale and designed to be highly available and resilient. And designed to operate
as a network of Warehouse scale data centers that look to a programmer or a customer as a single extraordinary, large computer, we provide for environments in which you can use our infrastructure technology in Google's Cloud regions in your data centers. Something called hybrid Cloud on top of other Cloud providers, multi-cloud. And even in the Telecommunications, mobile Edge Computing environment, you can use our infrastructure in any of these contacts with a single open, programming model napi.
Recognizing the demand for our Cloud technology in many different parts of the world and from Global multinational. Customers, we broadened our region footprint. We're now live in 24 regions, and 73 zones globally. Allowing us, to service customers in over 200 countries around. We're all so proud of our continued commitment to renewable energy. We've been the largest procure of renewable energy and we've been hundred percent carbon-neutral for many years.
We're very pleased to introduce a number of new Innovations in our infrastructure. We made significant enhancements to our computer solutions to both improved performance and improved price performance of the cost value of compute with a number of new compute offerings, as well as support for large memberships. We're also pleased to introduce bare metal service to run computer environments, that require the performance and capability of a bare-metal environment will introduce the number new capabilities for storage with a high performance, highly scalable elastic file
system. Further enhancements to a persistent disc solution and enhancements to our archival and storage footprint. In networking. we've introduced new capabilities enhancements to our CD and offering Further improvements in Cloud armor our application, firewall and evolution and enhancements are for Network intelligence. Offering that allows you or customer to optimize how you run traffic on a Global Network. We made further optimizations for sap to support, very large, sap environments as largest 24kgb in a cloud. I mean, help you find
great and modernize IBM Mainframe Unix workloads windows and Oracle workloads into Google Cloud. All of this is managed to a comprehensive data, center assessment, migration tools and methodology to make it easy. Cost efficient and quick to migrate workloads to Google Cloud. We recognize when you move workloads to Google Cloud that security and privacy are important areas of risk and a concern for customers. And so very pleased to introduce a number of new advances in security
and privacy. First, we're introducing a new capability called confidential Computing. Confidential Computing allows you as a customer to run what clouds in Google cloud and to ensure that data is not only encrypted rest and in transit, but it's even encrypted while it's being processed. This gives you the ability to ensure that all your data is protected all the time when it is being processed with Google. Secondly, we've introduced a number of solutions to protect and give you threatened. His ability for intrusion monitoring
Beyond, core40, trust access to applications that are web-based in Google cloud and even at your permission and other clouds and lastly, to make it easy for customers to ensure that their Cloud workloads are running in compliance with either industry-standard requirements. Or your own it organizations compliance standards or introducing something on a short Cloud which allows you to ensure that your cloud is running in compliance with these operational requirements. And that you can then use that to a test that you're operating a cloud in compliance
with industry regulations. in addition to security Google also has a very firm commitment to privacy of your data. We recognize the Google Cloud that your data is your data and no one else's. When you move data into a cloud, we do not sell your data to any third parties. We do not use it for advertising, we only use it to deliver the cloud service that you are consuming in Google Cloud. We guarantee the Integrity of your data by encrypting it at rest, and in transit, and with confidential Computing,
even when it's being processed with access transparency, access justification and access approval, you have sole control of who can access your data, and you can even deny Google has access to your data. No one is Google has standing access to your data and you have sole control of the location in which the primary copy is secondary, cop, and any backups are maintained. Finally, with external key manager. You also can maintain the encryption keys off site from Google and
are gapped from any employee at Google. All of these standards have been vetted, An accredited against International norms. Now that you've heard about her commitments on global scale infrastructure as well as security and privacy. Let's hear from Spotify on. How do using our infrastructure to scale your business globally? Spotify play more than just a music company these days than just the number of fans that we have lost the amount of content that we have at Peak working a half a trillion as per day. We were researching this with two big point
where the current system wouldn't scale anymore, an app for Google, Compton. Google cloud. Chaser care of a lot of the complexity of our business. We don't need to worry about the infrastructure. We don't need to worry about all the details that aren't cord or product and it's free this stuff to do but if I specifically the greatest thing in the dating experiment and results way faster and we have a pretty strong belief that we can get together with Google build the best route for us. Built on this global
scale. Infrastructure is our digital transformation platform, which provides you a number of capabilities to modernize their applications. The process data scale for analytic purposes and to use Google's machine, learning tools to understand data in us for application modernization. We've made many enhancements to our anthos technology, I will proud to introduce those to you today. First, when you run anthos in your data center in a hybrid Cloud mode, we provide you the capabilities. Not just run antos on VMware, but also are
introducing, a bare metal version of anthos, which you can run in your existing Hardware platforms. Whether they are by Cisco down, HP or others. We've also broadened and throw support to allow you to run out of us. Not just in Google Cloud but also an AWS andrean preview on a sure. We allow you also can use anthos not just to run cloud-native continue to wash clothes also manage virtual machines so that you can mix both Greenfield and Brownfield what loads in a single cell. Finally, we're bringing
anthos as a foundation to mobile Edge clouds, and we'll talk about that just a little bit later on. So, we've broadened our commitment to anthos, not just in Google's Cloud, but providing you a single way to deploy secure and manage with loads Brownfield and Greenfield in your data center, on hybrid in Google Cloud on Amazon and Asher. And even out on a telecommunications, thatch anthos gives you a great platform to modernize your application estate. We see us delivering three important capabilities with answers first it provides you a comprehensive framework
to help you modernize your development practices. It helps you improve how quickly you can develop bills, how you promote bills, how you manage and scale your entire development Pipeline and is based on years of experience that Google has in providing some of the industry's, best soccer practices in developing and scaling cloud-based Services. We complement that with an operational set of tools, that lets you run monitor secure and manage applications,
not just in Google Cloud but in a hybrid and multi Cloud way in a single system, a single pane of glass and with a single set of Operational practices and policies. This gives you a much more consistent way in operating your Cloud across, multiple Cloud providers, and gives you a customer's choice in using the cloud provider, that best suits you Because antos is based on open-source and Technologies, like kubernetes it allows you to optimize and maintain choice in the adoption of
cloud technology in your organization. We've also standardized within anthos, two important additional elements. One is a set of operational best practices. Things like site, reliability, engineering, which are designed to give you a best practice in how to do devops and how to modernize your it organization's operation practice. We also give you a data-driven framework. To understand how best to adopt and modernize your application varmint and using benchmarking. That compares yours, did your data center and operational practices
industry benchmarks. You can make very specific decisions on where to start and where best to adopt anthos. All of these advances have driven the adoption of anthos very quickly. The second piece of what platform is our data and analytics portfolio. It's used by many many organizations around the world do understand data. To make operational and business decisions. Very pleased to introduce today. Some important new advances. The first is Big query and ability to run Bakery and use it to analyze data.
From Asher and Amazon from Jess big queries user interface you can now quit a data in Amazon and Azure without having to move that data to Google Cloud. So you can bring the power of big hoodie analytics to wear your data sets without having to pay expensive, egress fees in moving that data from other Cloud providers to Google. It is a representation of Google's continued, Innovation and commitment to multi-cloud. Bringing you the best analytics and data warehouse technology to wear your data sets as opposed to requiring you to move that data to Google clock.
We also recognize the number of Industries weather that's in retail of financial services. You want to do an analytics on real-time data and we've broadened and improved our streaming analytics capabilities to support as much as a hundred parallel streams with bakeware. To make it easy for analysts to ask questions and to understand data, you've added natural language Corey into phase two. Big quarter that's integrated with Google Sheets as well as you can integrate with Bots to make it easy to automate how quitting analysis
is done with the quarter. To this analytics Foundation. We've added two important advances this year. First, we recognize that you may have many different data sources in many different clouds and even on your promise, to give you consistency in how you view data across all these sources to have a consistent set of data, definitions to expose these different data sources to a data API, on top of which you can do dashboarding, You can build operational workflow and you can integrate data-driven applications into your business. We've taken
looker an integrated as a foundational element of our analytics portfolio. To this Enterprise data platform. We've also made advances in our machine learning portfolio. One of the very important elements of what we're trying to do with machine learning is to give you a machine-learning pipeline and a single workbench in which you can develop models. Test and validate the models and promote and scale. These models in exactly the same way that you could think of your software development pipeline
is makes models easy to manage, easy to scale, and easy to validate. Now that we've described some of the capabilities of a platform lets you from a leading Securities investment management and financial institution, Goldman Sachs on, how did using our technology to transform their business place? Where macroeconomic events are studied and analyzed were transactions, are conducted, were risks are measured. We're approaching Grand new problems. Building brand new businesses in space. As we haven't been in before. These are big moves for us. We are a wholesaler of risk. We need to be measuring
factoring, analyzing and monitoring rest. How do we maximize the computer power? How do we ask you things faster? It's absolutely imperative for us to be on the Leading Edge there and pick Partners who we can really rely on and no snow Manson. Google's capabilities are so extraordinary the way that we Factor compute cyclist the way that we express our technology that's been transformed dramatically. Just think that Google provides you. That helps. Faster. It helps you evolve faster than a little both meet our needs in the moment and you also be a great thought partner about where this could go
over time. G Suite is a product that seen enormous adoption over the past several years, but hugely accelerated because of the pandemic. As a commitment to our customers, to educational institutions and citizens. And people around the world, we made Google meet free and available to everyone in the world. We've seen enormous adoption and groped off Google meet. Similarly we took a number of capabilities of Google G Suite, business and Enterprise Edition, and made it available
to Consumers and businesses. So that they could do business without having to pay for basic and Enterprise during this pandemic. Responding to customer demand. We also introduced G Suite Essentials. It integrates meetings Drive. Docs sheets and slides to give you a great tool set. If you are a company, that's made a decision to run a different email system. All of these Innovations have driven adoption of gsuite to over 2 billion users. As of the end of last year, No, we
recognized the collaboration. Constantly evolves, people want to find new ways to work with people within their organization and outside of their organization. We also recognize that are too many tools, making it super difficult for an organization to manage collaboration in a secure and manageable way. To make it even easier for you are users to adopt our technology and collaborate with one. Another were integrating more of these pieces together to give you not just one to set, but to also make them better together. Just two examples.
We brought meetings. So you can have seamless communication audio and video calling and meetings from the den Gmail. And we're also now integrating chat as a powerful first class Enterprise quality chat solution within Gmail. So we're not just bringing you new capability. We're also integrating these capabilities into a unified experience that makes them very powerful and easy to use. The third part of our portfolio is our industry-specific, digital transformation Solutions. We offer a broad range of
Industries, specific picture transmission solutions, that are based on Google's expertise and AI machine learning on our designs to apply this machine learning expertise to solve important business problems in different Industries, These not only help you save cost solve important, business challenges, for example, fraud and financial services demand planning and Retail Quality Inspection in manufacturing but also help you get results quickly because you do not have to hire an army of data scientist in order to Gatsby's business solutions for your organization.
Let's start by looking at one of these industries retail. We saw three important problems for retailers. The ability to accelerate how you monetize, omni-channel Commerce. To transform your organization into a data-driven customer-centric retailer. I'm to modernize your core retail operations. Let's hear from one of the world's leading retailers car for Who uses our technology to modernize the business program in the way to really bring Innovation to the food industry. And make sure that what we do is better for the plan and the way we could use the way we distribute,
Brahmin focus is ready to make sure that we make good food accessible to old and through old Distribution Center. Gonna take a whole company to make that change possible. We have our doubts J Street across 140,000 employees. Thanks, Google Cloud platform technology. We are redefining the ways of doing shopping, developing an omni-channel value proposition for customer. Where is Trinity try to have Google listen to empower typhoo to achieve salvation.
If you're a Communications company, we have Google cloud can help you and three important ways we can help you monetize 5G and Edge computing. We can help you transform how you serve customers and we can modernize your core network operations. For instance, for helping a leading Communications company transform, its contact center to Virtual agent technology that streamlines, how did assist customers to voice as well, as self-service channels, answering questions and assisting human agents. Thereby lowering costs
and improving net promoter score, all of this constitutes our solution for what's called mobile Edge cloud. What we're offering with mobile Edge. Cloud is the ability for telecommunications company to build a set of virtualized network functions, and Cloud. Native functions for your packet. Core for EBC, on for your radio, Access Network on top of Google's cloud. We also offer a prepackaged catalog of solutions. Whether that's for industrial Internet of Things smart, retail, smart manufacturing, and other Solutions. These allow carriers
to work with Google and our partners to deliver Edge Cloud Solutions, but it's a private 5G LTE solution for customers or in your own Central offices. If you're a financial services institution, we can help you in three important ways. To Exhilarate, omni-channel banking. To transform yourself and how you use data to run your business and to modernize core it operations. We can accelerate omni-channel banking with solutions for digital banking. For speeding up origination and automating processes around
origination and processing. We can give you a data foundation for customer analytics, Market, simulation and risk simulations measuring and Reporting your liquidity position and through our high performance, Computing Solutions modeling, and number of Market indexes and handling statutory regulatory requirements. If you're in healthcare Life Sciences, we can also help you in a variety of important ways, we're helping Life Sciences, organizations. Exhilarate the process of drug Discovery and delivery and distribution. If you're a
hospital or a provider we can help you improve, how you deliver patient care in a secure and continuous way. And finally, we can also modernize the core. It infrastructure for life sciences and Healthcare institutions. We provide a variety of solutions whether that is genomic data management. Drug simulation and analytics for drug discovery. We offer Without Partners really great solutions for Telehealth to help doctors take care of patients and health, doctors nurses, and Hospital staff, collaborate among themselves, and we're also working with leading
hospitals, and Life, Sciences organizations to modernize if core it operations, one of these leading providers is Humana. Let's hear from them on how they using Google Cloud to transform their business operations and work. I do I love so much because I believe in the power of really great health care is all about the members. Health Care is filled full of these fractured experiences patient cause members, and you can imagine a team that's just buried under the weight of thousands of call recording, new Innovative technology,
interactions with automation, at a faster Pace. That's what lettuce to Google Cloud. What's the power of Google Cloud infrastructure. Bill time is minimized a day in minutes instead of least 80% reduction in processing, time differently about how we do our business in a way that hasn't been done before. Introducing a large number of product Innovations. And working in incredible Partnerships with many leading organizations around the world to transform and modernize their
it platforms and The Business. We're very encouraged by all of the momentum that were seen and feel grateful for the opportunity that leading organizations that provided us to help their rematch in the business and to accelerate digital transformation as they emerge from the pandemic. because of the global demand that were seen via Google Cloud are investing aggressively in ensuring your success as a customer or Parker, There are many different things that are doing expanding and specializing a global sales team. Introducing new
mission-critical, 15 minute response time, support a well-defined methodology for data center transformation, strong, and expanding Global partner. Network. We're also excited today to introduce the Google Cloud, customer community, and independent customer community in many different parts of the world are designed to bring together. You are customers so that you can learn from each other. Give us feedback and how we can evolve our products and develop methodologies to transform your business. We're accelerating on Global Learning and certification
curriculum expanding our Global customer and developer programs and working with our customers and partners. Not just to bring the advances in Google Cloud by to bring you the very best of Google and all of the Innovations in Google. Thank you. This is a very defining moment for all of us around the world to have the hope and the optimism to reimagine your business as you recover from the pandemic. Weird Google. Take our responsibility to support you in that mission. And we're working hard
to deliver you amazing, you product Innovations. I'm delivering them to you to our Global gold market organization and two are amazing. Parkers We hope that together we can find new ways to build a bright future for your business and to transform your organization to technology in the years ahead. We want to thank each of you all customers and partners for the amazing work, you've done with us and we look forward to further. Deepening our collaboration with you in the months ahead. Thank you.
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