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Acquire Case: What Your CX Tech Stack Needs for the Next Wave of Digital Transformation

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Amrit Dhangal
CEO at Acquire
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About the talk

What Your CX Tech Stack Needs for the Next Wave of Digital Transformation

The vast number of solutions exploding across the CX digital transformation space make it difficult to know which ones to invest in. Leverage the latest technology making waves in customer experience to improve your customer journeys and maximize business impact. Design your ideal tech stack to:


    • Coordinate your customer response across all channels for increased attraction and retention

    • Create context by collecting, analyzing, and deriving valuable insights from your customer data

    • Deliver seamless, collaborative experiences that make your brand memorable


00:00 Intro

00:30 Amrit Dhangal

00:45 Digital Communication

02:20 Omnichannel

03:45 Consolidation

04:40 Context

06:13 Collaboration

07:10 Convenience

10:20 The ideal stack

11:30 Q&A

About speaker

Amrit Dhangal
CEO at Acquire

Experienced Co-Founder with a demonstrated history of working in the computer software industry. Skilled in Business Planning, Operations Management, Advertising, Retail, and Customer Relationship Management (CRM). Strong entrepreneurship professional with a Bachelor of Science (BSc) focused in Computer Science from Queen Mary, U. of London.

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February 10 - 11, 2021
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covid-19, customer, customer service, cx & core, digital cx, digital experiences, engagement, investment industry, source content

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