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Ramzi Rahbani
VP of Product at ExperiencePoint
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ExperiencePoint Case: Digitize Your Business and Gain a Competitive Edge
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About the talk

Digitize Your Business and Gain a Competitive Edge.

Digitizing your business is essential to its continuing success, but it can be hard to pinpoint which projects and investments deserve your attention. Learn how to approach a digital transformation to ace the process. Get insights to:

  • Which common pitfalls to avoid 

  • How to sustain innovation

  • Identify success characteristics

Explore the path to your smooth business digitization 

00:00 Intro

00:28 Ramzi Rahbani

02:02 Digital Transformation

03:20 Common Pitfalls

07:00 Changes in organization

09:40 Steps of digitalization

11:10 Mein elements

14:44 Aspects and cases

15:50 Examples

18:00 Experience

19:55 About resistance

23:45 The role of barriers

26:40 Components of digital. Changes

27:03 Conclusion

About speaker

Ramzi Rahbani
VP of Product at ExperiencePoint

Intrapreneur passionate about problem solving and customer value creation. Experience in corporate innovation, digital strategy, product development and channel management. Strong track record of building high performing digital and product teams from the ground-up and enabling agile delivery across large or small organizations. Currently leading the product, design and engineering team at ExperiencePoint helping define the future of Learning & Development while focusing on our mission of helping individuals and organizations become better innovators.

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All right. So now we have another fireside chat coming up here cuz it's going to be a digitized in the business to gain a Competitive Edge. And it's with Ramsey rubbing. I was vice president of product experience. A product experience point, so, great to see you. I tell something about yourself first and we'll hop into the questions that design and die engineering at the experience points. So we're a Innovation training company, corporate Innovation training company and refocus really on helping companies of all sizes,

build Innovation capabilities and become ultimately better innovators. We work with 50% of the Fortune 100 companies and I was recently hired to help the company basically transform the future of Learning and Development with new digital capabilities that are now in the market prior to joining adjoining experience point. I helped launch fees. He's first digital bank and the PC money account and does well to that to my engagement. With the with PC Financial help. Launch our first subscription service at Loblaws, which is now known as a PC

Optimum insiders at the time. It was PC insiders and I helped the digitized the Telecom business, the mobile shop in the insurance business. So my specialty and what I enjoy doing a lot is a reimagining products and developing product, roadmaps through a digital lens and leveraging digital capabilities in the market. Excellent. Let's start there and you know, there's a digital transformation and it's it's a buzz world. You was almost like your proactive unprecedented and digital transformation Bingo.

Got it. So Different companies Define digital transformation, different ways up. How do you define digital transformation?

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February 10 - 11, 2021
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covid-19, customer, customer service, cx & core, digital cx, digital experiences, engagement, investment industry, source content

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