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Duration 06:24
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Setting Today’s Plan from Your Host

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Dennis Wakabayashi
Global Innovation Advisor at Cemantica
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Digital  Customer Experience 2021
February 10, 2021, Online
Digital Customer Experience 2021
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Digital  Customer Experience 2021
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Digital Customer Experience 2021
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About the talk

In this initial session, Dennis Wakabayashi presented a lot of interesting conversations and future experiences together with brands and customers.

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06:10 Starting

About speaker

Dennis Wakabayashi
Global Innovation Advisor at Cemantica

Hello, it's nice to meet you. Most simply put, "I'm a connector" who helps people achieve their best lives in business. Here's a quick overview of who I am and how we might be right for each other. Senior executives: I connect executives to the best of class digital solutions and thought leaders in the world in order to attack "that one thing that keeps you up at night."

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Tell everyone, it's Wednesday, February 10th, and welcome to the seventh annual Digital customer experience Summit. It's been quite a journey for us ring in the event from White online. With glad you're here watching the show from anywhere in the world and especially from the US and Canada. I'm Janice wakabayashi. I'm the host of the event for the next two days. I will be introducing you to all of these great speakers. You were going to have a lot of interesting conversations. Keep in mind that this entire show is all about engagement.

And with that said, the platform to platform that we have for you has all different kinds of Engagement tools that normally would not be available to us where we at a live event. So, I'm particularly excited. I was hanging out this morning, chatting with some people, visiting some breakout rooms and it just is a so much more rewarding experience to be able to find the people that you wanted the event and instantly connect with them. So, I'm going to talk about those. Those preachers first feature up in the top right-hand corner of the platform. You have a chat function there. You can

communicate with anyone into your then. Keep in mind that everything you say in those chat windows. Is visible to the public. If you would like to have a private conversation with us, you're having technical difficulties, or you may have a question for us. Use the chatbot in the bottom. Right-hand corner of your screen, will get right back to you, additional e. If you're at home or at the office and you're getting a little buff bring you may try using the newest version of Chrome or Firefox. You also might try moving closer to your route and just understand that

throughout the day. You may experience. Some buffering, we're broadcasting around the world from Canada. And so sometimes there's a little buffering but it should last for more than 30 seconds or so. I definitely throughout the day will be sending you the polls, getting your input. Please respond

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