About the talk
The presentation will feature SevenRooms, a guest experience and retention platform for the hospitality industry and leading pub group, Australian Venue Company, focusing on the role technology is playing in boosting customer loyalty and helping venues create a competitive advantage.
02:06 Important tools and solutions
04:43 New exciting platforms and markets
08:05 Personalized experience
11:39 Life examples
12:29 Exciting future to wait for
Marianne joined the AVC team in 2018 and brought a wealth of knowledge from over 15 years working in the digital and marketing space, specialising in hospitality and retail. Previous roles at Australian Hospitality Management, The Publican Group and Queen Victoria Market, have shaped Marianne’s career and her passion for food, drinks and the technology that drives exceptional customer experiences. Marianne brings a data-driven mindset to the sales and marketing team and has broad experience in delivering digital and technology projects and integrations.View the profile
Paul Hadida is the General Manager, Australia at SevenRooms, a guest experience and retention platform for the hospitality industry. Seven Rooms' guest experience and retention platform helps hospitality operators create exceptionalView the profile
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