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Marianne Mewett
GM Digital at Australian Venue Co.
+ 1 speaker
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The Bloody Big Drinks Summit
October 25, 2021, Online
The Bloody Big Drinks Summit
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Customer loyalty tech and how it’s giving Australian Venue Co. an edge in the hospitality market
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About the talk

The presentation will feature SevenRooms, a guest experience and retention platform for the hospitality industry and leading pub group, Australian Venue Company, focusing on the role technology is playing in boosting customer loyalty and helping venues create a competitive advantage.

00:00 Intro

02:06 Important tools and solutions

04:43 New exciting platforms and markets

08:05 Personalized experience

11:39 Life examples

12:29 Exciting future to wait for

About speakers

Marianne Mewett
GM Digital at Australian Venue Co.
Paul Hadida
General Manager, APAC at SevenRooms

Marianne joined the AVC team in 2018 and brought a wealth of knowledge from over 15 years working in the digital and marketing space, specialising in hospitality and retail. Previous roles at Australian Hospitality Management, The Publican Group and Queen Victoria Market, have shaped Marianne’s career and her passion for food, drinks and the technology that drives exceptional customer experiences. Marianne brings a data-driven mindset to the sales and marketing team and has broad experience in delivering digital and technology projects and integrations.

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Paul Hadida is the General Manager, Australia at SevenRooms, a guest experience and retention platform for the hospitality industry. Seven Rooms' guest experience and retention platform helps hospitality operators create exceptional

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Marianne Mewett
Paul Hadida