About the talk
Customers are demanding a new type of experience that includes digital channels over traditional. Online chat, messaging and text are the Preference for millennials and Gen Z. In fact, almost half of customers won’t do business with a company if they can’t provide these channels to enhance their customer experience. Join this session to learn how you can deploy IVAs quickly, affordably and effectively.
01:57 Inference solution
02:38 Skills of virtual agents
04:25 Virtual agent vs human
05:10 Data visuality
06:30 About chatting and messaging channels
08:40 Problem with solution
09:40 Inference solution’s approach
12:59 Features and functions to empower a variety of use cases
14:22 Varied use cases
17:46 About companies
25:20 About website
25:44 Free studio trial account
With nearly 20 years in the mobile data space I am still struck by the impact this industry can make in society. I am a creative entrepreneur experienced in product innovation and strategic relationship management. From identifying partnership opportunities to creating use cases and solutions architecture I enjoy all aspects of product and partner engagement. I learn something from every new engagement and work diligently to ensure customer success and partner satisfaction. I am looking forward to contributing to the next cycle of change and excited at the possibilities.View the profile
Well, hello, and thank you for sharing your time with us today. My name is Cliff House and I'll be talking with you about the impact that can be had through the combination of artificial intelligence and the shop messaging Channel. Grow increasingly aware that when properly implemented a I can offer business of any size. The advantage of reducing the burden of a repetitive task.
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