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Investing in Bots - Product Development Circle
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About the talk

In this presentation by KPMG, we will discuss why investing in AI & Automation is crucial to setting up your organisation for scalability and control. Touching upon how successful investments enable organisations to deliver on the future needs of customers and delivering an operation with close to zero cost of scale. The presentation will also elaborate on the product development circle from investing in bots to full commercialisation, including concrete examples of different stages and considerations to take into account when investing in bots.

03:30 About speaker

04:08 Three main values

04:43 User experience vs information overload

05:25 Information flowing

06:07 Profitability through bots

06:49 Case study

07:48 About goals achieving

09:32 New digital workforce achieving

10:27 New services

11:16 Zero marginal cost

13:40 Performance goals

14:25 Utilize/ Realize/ Size

17:54 Derived assets

19:39 Data-driven companies

19:50 Conclusion

25:30 Q&A

About speaker

Casper Guldager
Senior Manager - NewTech at KPMG Denmark
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Interested in topic “Artificial Intelligence and Machine Learning”?

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February 4 - 5, 2021
Online
26
58
ai, application, bot, chatbot, conversation, data, design, healthcare, ml

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