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Social Conversational AI
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About the talk

In this talk I will discuss some of the unique challenges around social conversational AI, how it is different from conversational AI, and what would it take do develop such agents. I will then present some of our team’s works and directions towards tackling these challenges, focusing on knowledge-grounded conversations, dialogue policies for social interactions, and commonsense reasoning. Last, I will briefly discuss progress on Alexa Prize, our Socialbot Grand Challenge.

01:10 About speaker

02:03 Conversational AI

02:21 Conversational timeline

03:58 Role and devices and challenges

05:20 Forms of communication

06:40 Definition of Conversational AI

08:40 How do we get there

11:09 Knowledge-grounded conversations

11:25 Commonsense reasoning

12:58 Policy-driven social conversations

14:50 About Alexa prize

16:40 Thanking

About speaker

Alexandros Papangelis
Conversational AI at AWS

I am currently with Amazon Alexa AI, working on Conversational AI Systems. Before that I was with Uber AI, and prior to that I was with Toshiba Europe, leading the Cambridge Research Lab team on Statistical Spoken Dialogue. Prior to that I was a post-doctoral fellow at CMU's Articulab, working with Justine Cassell on socially-skilled virtual agents.

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February 4 - 5, 2021
Online
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ai, application, bot, chatbot, conversation, data, design, healthcare, ml

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