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September 15, 2021, Denver, CO, USA
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The unexpected life of a DAO coordinator
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About the talk

Sydney Lai from MetaCartel DAO who has been running the operations for MetaCartel DAO over the last few months, shares her experiences alongside Jack Liang from Pokt DAO who is also an experienced DAO coordinator and governance researcher.

About speaker

Sydney Lai
Web3 Wrangler at Griffin Gaming Partners

Sydney Lai is an engineer and liquidity designer in both Web2 & Web3, providing technical and fundraising support to developers, founders, and emerging managers. She collaborates with an ecosystem of advocates and influencers by bringing user adoption for emerging tech. Sydney has been named an LGBT Technology Leader by The White House, Office of Science and Technology Policy. She is a TEDx Speaker on ecosystem design and is now a Developer Advocate bridging dev tools integrations. To date, she has helped early-stage companies raise $41M in venture capital. In 2020 she raised a debut private equity fund with GPs Dave McClure and Aman Verjee and now sits as an LP of the fund. All these wins also came with crazy hard times. In 2016, she faced 221 rejections for a Series A raise. Her career in venture capital started in alternative assets as a private banker managing alts portfolio for high-networth individuals and institutions. She then worked as an operator in a pre-seed/seed fund in Silicon Valley, built accelerator programs, lead fundraising strategy for founders at ConsenSys and now invests as Squad Ventures.

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Hello everyone. So the topic of this talk is the unexpected life of a job coordinator. I was thinking we could start by introducing ourselves for anyone who doesn't know. I'm on how she found herself into the role of a dial coordinator. Hey, so I'm Sydney lying. I'm based in Brooklyn and I run grants and just help over all the meta cartel, ecosystem, love downs. I'm here for this. So I'm Jack. I'm from Scotland. I'm the government's lead for pocket Network, which is a decentralized and fira onion. I

love Dallas for many years now, and I'm very lucky to find myself in the role of leading one. So I think, maybe we can start by asking the question. What does it mean to be a coordinator? What does it mean to be a dog coordinator? I think. I think there's many ways to be a doll coordinator. I think there is anywhere from, are you really good at Logistics or in building infrastructure, or are you really there for Rowling? The community and then kind of hoping give framework for the tribe? You're not necessarily leaving the time but

you're inspiring each other to uplift each other. And in really have that can appoint a contact. And I think even without coordinators, I think for you and the audience, you already have in mind, like, oh. Persons from this down at persons from that doll. And if you already have that recall or that kind of facial recognition associated with a specific. Now, they're probably a dog coordinator, but I can also say that even a participant can to whatever level should be coordinating. So yeah, I'm a dog for a nater.

Adult coordinator is a role. That should always exist in a dowel, or is it a rule that we should try to distribute the whole community? So, I think of the very, common question in regards to, how often do we need to either elect a dog coordinator? Should they be self elected to there? Be multiple coordinators? I think at the end of the day, what we really strive to achieve with a coordinator is some sort of accountability or just someone could have like a house Mom in a sorority. I don't, I don't know if you guys are in a sorority, maybe not. But there is

someone who is just kind of like the point of contact to make sure that everyone else is. Okay. So I think when it comes to should there be multiple or one, it really comes down to what works for you? There's no I think the beautiful thing about owls is that you can have Superstructure. But each. Always so unique. That's kind of the unfair advantage. That's the moat itself. You can make Forks of certain codes, but it's really, really, really hard to make an exact copy of another ecosystem. Another organization

abilities that you're describing because a lot of the these responsibilities seem to be not that different from being a community manager or being responsible for fostering culture as they're at least in my role. As there's a lot of Designing of protest. These analyzing the government structures, thinking about how we can make things more efficient lessening to have people are finding the Dow as a coordination framework for them. Is that some That you think is important part of the role or

do you think it's do? You think that's something that should be separated? And not coordinator? Should focus on Lightning, the spark and Boston community, and white, the community itself. So I think I'd like, even if what you are what 3, what do we need the coordinator to accomplish and Literally what I advise, every team, every centralized Team, every decentralized team, y'all can learn a skill. You can learn how to use calendly and an Excel spreadsheet, but you can't teach someone to do this for free. One of their ways. I ended up being in a down with a volunteered for 7 years,

7 years for free organizing start our weekend hackathons for techstars running. These events, 13 different hackathons 7 years, but nonetheless, I think I think what you can't teach is the desire to just fucking rally for free for 3. And so I'm not saying you shouldn't write reward them. What I'm trying to say. Is that this this desire to be a community organizer goes beyond monetary value, you're so insane and you're so in love with what you do. The one you're looking for a coordinator, find someone who is already doing this. So inmate Lee because everyone can learn whatever kind of like

logistical skill that needs to be done. And if not, then the rest of the don't, everyone can step up but it's really hard to teach someone the concept that The Tide Rises All Ships because I've worked with people who believe everything is a zero-sum game and that's okay, but, you know, maybe not the best to coordinate a bunch of awesome people live to be a coordinator. I guess what, an amazing place to go from there, maybe two to talk about. If someone wants to be a doll coordinator.

Someone wants to get more involved in Dows. What's the best way to collect experienced at 2, to build up that at that skill set? And I'm to the, to the people that you see, I should be looking for someone who's already doing. It was the best way for someone to demonstrate their potential as a coordinator at, is it just getting involved in Dows and just doing it or questions within this question. One is like, how do you get someone really started in and out?

But then also like, how do you, how do they them prove themselves within a doubt? I think the two ways that we seen this word, really Andrade Guild or meta cartel is actually having a sponsor, you know, Big Brother, Big Sister, a mentor, ment e, whatever. It's just some sort of person who can just help you navigate like, no, it's a stop button to click, click on that cement, that right, like, just even navigating some of us just the weather out at cell can be really alienating, right? So, I think one of the best ways is, if it's not word of mouth is just like, oh, I know.

So-and-so is in this down. Can you kind of Shepherd me through? And I I believe that even met a cartel. Someone correct me if I'm wrong, but I think that medic cartel also have shepherd's. Any butt like a nod or a side nod. No one's here from that a cartel. This is devastating. Wow. I mean, technically, I was one of the first and met a cartel, but I've been a long time since I've done. So, I think they have shepherd's. I think we are going. That's a really great thing because, of course, we're interested in every day. Like this, this down. Sound. Awesome. That sounds awesome.

But you can join Discord. Are you? But now, it's really having someone kind of Shepherd. You threw it at also build that Community bond with each other. You know what I mean? So, I think that that's really important and I think the second piece which is like, how do you, how do you? How do you really prove yourself? I mean, at the end of the day, there's no like manager. So it's not that you're going to get fired. But, you know, any gal's reputation means everything. I think reputation means almost more you can make money, but you can't do, you know, it's really hard to, you

know, make a certain type of reputation. It it, it really depends, right? So I think, if you want to prove yourself to be a decent person and just like if you have a deliverable, don't let your don't, like your homies down, like if you got a cement, that one thing you have to submit just a minute and then and then rocket, she is really is really interesting that the one of the best ways to get experiences, may be to find a doll that has those mentorship structures in place. So I maybe just be a participant in the major cartel Del get

experience. And then from there you can maybe spend another doll and I think this may be Segues nicely into something that we were talking about in the other room, which is to watch stand. I do doll coordinators. Do they coordinate dolls at between them to extend Canada, coordinator be a coordinator or multiple Dallas and her to the interact. Do you have any thoughts on that goes? For me? Personally? I find Adele to be quite a while consuming. I think a Nintendo Wii

and I guess it depends what the subject of the Dow has, what what it is they're doing. But in a way you start, you start off being interested in the dial for the state called at building some amazing Community organizing. I'm but then you really start to dive deeper into the weeds and to care a lot about what, what is being built. And and, and is quite easy to get. I'm concerned by that and to find yourself not having the bandwidth to be involved in order the house. So yeah, I got the impression that you can't even the other direction. Fingers in many pies.

Coordinating many dolls. Do you have any thoughts on? To what extent is possible to do to do that and being a part of it, or in the is that we all are very familiar with each other. We has Dow's. No other Downs. We're kind of like an allegiance. Right? And so, I think that that really helps speed up the cross communication between other. Okay, you're a part of the factory. Yeah. We're Part of Me. No radial medical, whatever it is. There is already that, that, you know, for a lack of better words that Brotherhood that already begins with, but when it comes to just the cross

coordination, I think it really comes back down to, as coordinators even in the web to ecosystem as Community organizers. Announced developer Advocate. We know a Rolodex of other folks like it's kind of art and it's not even our job. It's our innate instincts. To be like, oh you're working on this side of you. Talk to that person. Do you? I'll work on that again. You can't pay someone to say like oh, by the way, here's your income. Don't forget, when you see someone actively connect them. Like I just touch it. And Nate's still said that we are as coordinators Community organizers,

whatever you want to call us. We're just naturally trying to make those connections. Now, the second part of the question, which is like, and how do you Logistics, we do it. When we all have a bandwidth constraints. I know that when it comes to I'm just going to speak either for her, for her medicard, tell her, even specifically. And the kind of the dollhouse ecosystem, the two things that I seen work. The most is that, luckily, the fact that we do actually sit and various degrees of Engagement across various down. There is already an ability or a

foot in to Deus X Y and Z. So, for example, if a cartel or even read Guild wants to do some sort of Event with, or our collaboration with manufactory. It can be done very easily because you are already cross-pollinating. When it comes because of her Ranger, connect to the med cart, a legal system, as for the most part, anyone who's in the medical field aisle is also in Red. Gold is also a manufacturing significant overlap. So the dial to dial collaboration is a lot easier there because

it's a nice and the organizations are actually not too different in terms of the people that consists. Yeah. I know what you're saying that I appreciate you saying that because I think this actually begs the question which is the bigger challenge. What if I'm launching a Dell or it's a doll attached to essentially? I can't see whatever it is, but we're not a part of the ecosystem. How do we be a part of the ecosystem? And I think, I think frankly, there needs to be some sort of social engineering, and social engineering can be as simple as. As you, you need to build up

that partnership. It's just like any other company Google, right? They have like head of Partnerships. So go be go, do your head of Partnerships? And there's nothing wrong with like, hey, I think you guys are freaking awesome. I'd like to do this. You know, you have the bandwidth. What time, what date? That's all you have to do is just ask for that first date, you know, I feel like we may be no touchdown, the unexpected part over the the topic. So one question I was wanting to ask was has there been anything about being a doubt coordinator? That has

surprised you Oh, that's I've never thought of that. Has there been that surprises? You one thing. That's one thing that I have come to realize is that not to take for granted that everyone in a doll will want to be actively making decisions on everything as being. I think one thing that people are often surprised to be with owls is at the level of voter, apathy that can exist often as a result of a high fiction tooling and so on or perhaps they're being

Just so many different things to make decisions on that. Not everyone necessarily cares about individual decisions or there may be a content to delegate that active decision-making to iqor team or more active community members. And so has someone who loves Dow's, I guess I originally thought that it wouldn't be that difficult to get people to Rally around a proposal at 2, a share their thoughts to bullets. But often this maybe if this is the result of an

efficient processes or bad feeling and that's maybe something I can improve on. But I think I've noticed other people touching on this way that it can be quite difficult as surprisingly. So I to Rally people live in decision-making 2009 in college people think sororities and fraternities are a joke. But what is that? That is literally organizing a group of people around a share tribalism, a Mich. I mean, like, there is volunteerism. There's a lot of stuff that you have to do. But anywhere from organizing,

literally a frat on campus to organizing 3, Global ambassador program to promote, like, a corporate standpoint. Those types of coordination. I'm not surprised and my heartbroken that there's no, I'm still dicks, and I don't, yes, but, you know, mean, people can still exist. However, I think the biggest surprise from a cultural standpoint is just I guess is Untouched by the Ingenuity. However, what I actually want to touch on in terms of the biggest surprise when it comes to town is actually the financial Ingenuity and really Weird. Al's are going from being almost compared to

like a club or an organization or some sort of nonprofit. These are some of the terms that we try to Peg it at in the very early days. But even now you start to see, you know, launching whole houses or liquidity pools together or token sales or, or any kind of just decentralized is organized, yet, beautifully coordinated Financial Ingenuity, and I think that that is incredible. I think that that is that's the surprise but it's also not surprising because it eats Financial structures are no longer just for

centralized entities that requires X Y and Z to get listed. I think it's I speak to the potential for dolls to be more effective coordination to us than companies. And so on. I find that. One thing I get frustrated with the dolly go system, but I'm heartened by a lot of the developments are happening and feeling is that we at many dolls are just RV, faulting to doing Simple proposal systems with majority votes. We all are every allocate resources. Let's just do a proposal. Let's do a token, go and move on

and I feel like there's a there's potential to be a lot more creative and to think or say the books, are those tools emerging like coordinate, where resources are allocated by individual at discreet, proposals on specific issues, but more continuously. I'm through aggregating people's preference signaling other mechanisms that conviction voting. I also have a lot of potential to me in my eyes. And the reason why I'm excited by those as the potential to make coordination less difficult to do at the potential

to create a structures and practices that are more self coordinating that are able to buy proceed without external intervention. All someone who needs to do Valley and let's coordinate. For example, if everyone is just individually asynchronously choosing who they think resources should be allocated. And then those resources are allocated as an aggregate of that. Then you no longer have the thing. Where old as our proposal up this seven days to vote. We need to Rally everyone to come here and to see yes or no.

So I think this is important to, to think about how it is that creative thinking about mechanisms and tooling may actually make the life of a doll coordinator easier. I'm your mate a LOL doll. Coordinator to focus more on high leverage activities, like fostering healthy cultures. New initiatives rather than just volleying people. Do. Do you do feel the same way? Do you feel that that feeling is an important thing to consider when it comes to the role

of a job coordinator? Or do you think that I may be giving too much importance to the possibility to Ultimate things? I think it really depends on what the Dow is structure for, is the Dallas trucks around a specific developer tool, is it structured around a social, the social desire just to hang out, kind of like meta Gamma, Delta, like a social club, right? So I think the question that you're asking in terms of the toiling, just to prevent bottlenecks. How do we prevent bottlenecks for Mass coordination? You know, the question almost think

is like how do we become self-actualized as a community-led broken? And I think that's I think what what? I can share what has worse in the dolls that have worked in. Another cartel is like what does needs like, what are some dire or really important directional decisions that can be done on chain or what can just be done simply on a vote or pulling on a Discord. Right? Those are those are different levels of importance. Not everything needs to be, you know, every decision needs to be on changing now, and I think a lot a lot of it. Doesn't

take away, the communal aspect of Co participating when it comes to. How do you depending again, on the side of the doubt? How do you get everyone to participate? I believe that there needs to be mechanisms. We're potentially you also Sunset certain down members into a role where they don't have to vote. I think that there needs to be different levels of participants. And again, if if they're not participating, you can at least Sunset them or, or Can beat you. No, kind of like workers in a Discord. That's that's that's what I would say because

it does, it does prevent on the rest of the team. That doesn't mean, you know, you're kicking them out on because again, as a doubt you can participate to however, whatever level you were able to show up to participate. If they're not genuinely interested in an issue. We shouldn't have what one reason why people often get hung up on trying to force participation is to having corum's in their decision-making. And if you don't have something like a quorum did you, there's no longer the pressure to, to, to either either you

participate or you're right. We have two sons that you because you're affecting our ability to achieve form. I think it's important to apply that pressure because then the decisions are being made. Maybe not be representative of that people's true crap. And sees, people may just be participating for the sake of participating. Also, I think, is important not to have you dead to have. If you do have that pressure in a Dell. It may also then be quite intimidating for new members. I think it's important to have Dallas be a lot more

frictionless. I'm a lot more casual, I guess, so that we can foster a culture of just people doing what they love. Ya Depending on time. I guess the last thing I, how are we doing 5 minutes? Okay. Well, I had a closing, but I can just also share this now, which is I think that one thing I would like to announce in the doubt, ecosystem is actually having more. Cadence and rituals and icons. I think medical tower works because we have an icon that you actually recognized very easily.

I know with Megan, the Delta we had a rush process that literally took from the story Playbook and we were able to I'm bored and have a really good retention rates as an example. And we did a lot more social base activities. I think that when it comes to Dow, A lot of downs right now or service, Dallas and that works perfectly. Right? If people want to have more than just service Dallas, maybe they want to do is see how that you shot shot. I was demented. All right, they meant you can like create your own down or round a fandom like Funko Pop says everyone is

a fan of something. And so like if you create a doubt and you want to have some sort of community event, it's not just hear some swag. Here is a poem op and great. This is community. That's those are pieces of a community. Such as a wheel is a piece of a car, but if you just have a wheel and a driver seat, that's still not a full car. It's all who knows if he's even functioning. Right? So like that I'm trying to say is you can you can have these great. If you want to call it a reward or a scavenger hunt or some sort of fun thing. That

doesn't make up the fact of a community and fact you have communities of people who are very Into it, but they don't have stickers and Hiwassee. And I'm just kind of has also raised Catholic. So all the prayers that I've memorized since 4th grade for her rituals can help to Foster Community. Maybe we should all learn from the church. So I'm before we wrap up. I just want to let people get a chance to ask any questions. Yeah, dude, and does anyone have any questions? Set up. What's up,

girl? What's one? That's like a, that's a Discord response right there. Thank you. I wanted to witness something which is that as you are talking about coordination and rallying. And The desire, the innate desire. If you need desire, the innate intelligence, The innately Driven practice. And what you do, I was thinking about how all this technology that we're building, all the Dow doing all of this. All these projects are really just to create to take what's happening inside people like you.

And build it into technology. So more people can experience the empowerment and the joy of empowering each other. The way that the two of you enjoy. So, I just wanted to witness that. A question in the back. What's up? Train Community. Managers of the question is, where do I go? If I want to train Community managers and I think in the early days, the idea of a community manager with someone who can manage Discord, dealer knows I'm the worst at the scoring, so, but I'm a great Community manager. So, I think

the question is, where do you go to train them? I think I don't think there is an infrastructure for that, but I can tell you how to find a community manager, and end this will get me out of a job. But the best way to find a community manager, is to see if they've ever mentored, if they've ever given themselves up freely. A lot of people look for Community managers, and I think you need to have the skill or you graduate from this school. We need to have this on your resume. But the one thing that you can't teach or hire for is your community managers, as a recruiting,

The volunteer ever in their lives because if they have, that. Is there, and then just run with that because you can't teach someone to volunteer. You can't teach someone to give up time to do something for the Greater Community, and dots. And no one most of the time is when I talk to recruiters, they don't know how to hire for that because that's not, it's not quantifiable. But all you have to see if it says Mentor or volunteer, I like a soup kitchen. That's the first step. And then I think the next step is to work with all the other doll coordinators. And so that's kind of like

my call to action or my ass and give, right? So my ask is if you are. A community organizer or a dowel coordinator. Please. Come and talk to me afterwards. Let's just get together and like, see what we want to work on together. And if I or whomever in the group, is not the right point of contact. We all know, all the other coordinators to get you in touch with those coordinators to do. Whatever it is that you want to do. So one. Let's do that. And then that's why I asked and my give is, if you either want more grant money or I give really good hugs.

So like either-or that is my asking give time, but my short answer is to send you a little text to this earlier. I think existing Dows are a great place to breed a new dog coordinators and I think it would be awesome. If a doll like met a cartel that would actually helped to contribute to the Dow ecosystem by mentoring and bringing in, you dial coordinators. And that could be where you find a doll coordinators for your doll. That's a really good. That's a really good point. Thank you for saying that like yeah, plus one second that I think is poaching or

just borrowing, it deliberately reading. No, I'm thinking the the axios. Infinity, infinity axial, the cute little chubby things.

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