This talk focus on Augusto’s learnings of running many of Canada’s high traffic websites, from simple page-views, petabyte level video traffic, and large Black Friday retail commerce transactions, and real-time services. Learn from mistakes and some of the things Augusto learned through those years in making things run reliably. Augusto’s talk is part experience and part rant on things many services seem always to do. After this talk, you will be an expert in his reliability lessons from the Mission Impossible of running digital services reliability. You can take those with you and apply slowly to your practices. Some of these lessons improved uptime and reliability at many of the services Augusto worked in the last decade. Finally, he will review the latest news and tricks of running reliable services, including Google’s Site Reliability Engineering and Netflix Chaos Engineering practices.
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