Talks about Business Services
Watch best presentations on challenges, solutions, trends and outlook in Business Services.
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Ken Griffin Talks Crypto, Digital Currency and The Future of the Economy | DealBook Online Summit
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The Value of “Surprise” in Your Digital Customer Experience Strategy
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Strategies and Solutions for Measuring the ROI of CX Efforts
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Building an Agile CX Tech Stack: Tricks and Tools for the next wave of CX
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Key Success Strategies for Monetizing your Long-Term UX Program
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Lessons Learned on Implementing a Customer Led Transformation That Builds Brand Loyalty
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Customer Journey Case Study: Improve the Customer Journey Through Improved Data Capture
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Panel Discussion: Bridging the Gap Between Ideation and Execution of Digital CX Initiatives
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Case Study: Create Raving Fans through Data-Driven Experiences
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Panel Discussion: Lessons Learned on Engaging and Reengaging Customers
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Deliver Personalized Conversational Services at Scale with Messaging
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Panel Discussion: Tips, Tricks and Breakthroughs for Keeping Your CX Program Relevant and Engaging
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Segmenting the Guest Journey: Building Moments that Matter
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Fireside Chat: Best Practices in Transforming Your Multilingual Customer Support to Create the Best CX
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Tom Davenport - The Power of Personalized Offers - DATAcated Conference May 2021
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Tom Moroney & Lyndsee Manna - Connecting the data to the decision with NLG - DATAcated May 2021
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Featured Speakers
Andrew Ross Sorkin
Columnist & Editor-at-Large at New York Times
Kim Kardashian
Media personality, businesswoman, model, socialite, actress
Kris Jenner
Television producer
Adam Neumann
Co-founded at WeWork
Tory Burch
Founder, Designer & Executive Chairman at Tory Burch Foundation
Mellody Hobson
Co-CEO & President at Ariel Investments