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Text & Talk: Designing for Chat and Voice UI – Not All Conversations are Created Equal

03/01/2022
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accessibility, chatbot, conversation, language, linkedin, mind, mobile app, multimedia, reason, salesforce, twitter, affordance, email address, interactive voice response, menu (computing), multimodal interaction, password, screen reader, speech synthesis, technical support, text messaging, utterance, gameplay of pokémon, intonation (linguistics), backchannel (linguistics)
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Conversational AI: Beyond the Magic

02/05/2021
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business, communication, consent, design, future, information, language, quality assurance, science, software , technology, tool, twitter, virtual assistant, book, conscience, interface (computing), translation, use case, utterance, voice user interface, technical communication, instructional design, darwin information typing architecture, backchannel (linguistics)
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