Talks

api, chatbot, conversation, customer service, infrastructure, json, language, mobile app, speech, speech recognition, technology, android (operating system), call centre, comcast, interactive media, interface (computing), knowledge base, open api, speech synthesis, streaming media, telephone, transport, public switched telephone network

advertising, analytics, authentication, brand, customer engagement, customer experience, digital transformation, facebook, news, omnichannel, personalization, prediction, retail, virtual assistant, whatsapp, bank, brick and mortar, call centre, customer relationship management, debit card, internet bot, inventory, online advertising, watson (computer)

analytics, brand, chatbot, communication, customer experience, emotion, empathy, employment, information, interest, machine learning, outsourcing, retail, value proposition, bank, business rule, call centre, end user, password, performance indicator, program optimization, touchpoint, transaction account, citroën cx

best practice, broker, coaching, education, entrepreneurship, insurance, leadership, mentorship, nothing, onboarding, price, real estate, real estate broker, belief, bread, call centre, commercial property, great recession, health insurance, multiple listing service, property management, real property, teacher, underwriting, dean witter reynolds

analytics, communication, conversation, customer experience, feeling, health, infrastructure, insurance, leadership, learning, memory, outsourcing, risk, sales, social media, team, training, youtube, adolescence, buddy system, covid-19 pandemic, call centre, decision-making, qr code, telecommuting

brand, chatbot, customer engagement, customer experience, empathy, employment, instacart, internet, learning, microsoft, onboarding, quality assurance, call centre, customer relationship management, goal, google sheets, grocery store, last mile, microsoft excel, spreadsheet, supermarket, telecommuting

analytics, brand, chatbot, citibank, cloud computing, customer experience, customer service, digital transformation, email, feeling, leadership, mobile app, omnichannel, organization, retail, 7-eleven, call centre, customer satisfaction, job satisfaction, online chat, return on investment, text messaging, text mining, touchpoint

analytics, cloud computing, communication, engineer, health, health care, language, music, natural language processing, science, software testing, speech, application software, call centre, hospital, lifestyle (sociology), linguistics, patient, speech synthesis, use case, voice user interface, witchcraft, optum, speech production

best practice, cloud, cloud computing, cloud strategy, communication, customer experience, google, logistics, mind, motivation, price, procurement, reason, sales, shopping, value proposition, virtual, virtual conference, business-to-business, call centre, consultant, credit card, customer satisfaction, decision-making, market (economics), understanding, white paper, cloud conference, six feet up, sixfeetup, selling, selling tech, interactive intelligence

api, cloud computing, continuous delivery, devops, logistics, product lifecycle, research, risk, saas, software , software development, application software, call centre, classified information, code coverage, gitlab, image scanner, incident management, interface (computing), mediation, multimediacard, proxy server, software repository, transparency (behavior), use case, world wide web, gitlab 2020, gitlab commit virtual 2020, gitlab community, it conference 2020, informationn technology

analytics, automation, chatbot, customer experience, digital transformation, empathy, innovation, language, learning, motivation, omnichannel, reason, value proposition, virtual assistant, bit, call centre, customer satisfaction, end user, landing page, microsite, online chat, use case, web portal, world wide web

big data, business value, cloud computing, customer experience, empathy, encryption, feedback, information, innovation, kubernetes , leadership, microservices, microsoft azure, omnichannel, routing, scalability, security, apathy, call centre, real-time computing, redis, streaming media, peripheral component interconnect, voice applications

3d printing, ai, artificial intelligence, artificialintelligence, automation, bigdata, business, business model, code, coding, computing, data, datascience, deep learning, deeplearning, engineering, entrepreneur, facebook, fintech, future, india, information, innovation, iot, machine learning, machinelearning, ml, netflix, productivity, programmer, programming, python, retail, robot, robotics, sales, science, shopping, social media, startup, startups, tech, technology, apple inc., call centre, data transmission, emergency department, mumbai, target market, telecommuting, fintechs, ai in mumbai, futureofwork, going global, mumbai ai, tech enthusiast, womenintech

ai, amazon, amazon web services, api, artificial intelligence, aws, chatbot, database, documentation, internet, machine learning, research, salesforce, science, search engine, sharepoint, wiki, amazon (company), artificial neural network, call centre, faq, information retrieval, tag (metadata), uniform resource identifier, unstructured data, wikipedia, natural-language user interface, aws machine learning summit, aws ml summit, no expertise required, mle302, 2020 united states presidential election, search engine technology

ai, amazon, amazon web services, analytics, artificial intelligence, aws, chatbot, cloud computing, computer, customer experience, deep learning, digital transformation, machine learning, outsourcing, salesforce, virtual assistant, amazon (company), call centre, customer relationship management, dashboard (business), insight, interactive voice response, sentiment analysis, serverless computing, text mining, twilio, transcription (music), aws machine learning summit, aws ml summit, mle201, no expertise required

adoption, analytics, api, automation, best practice, chatbot, customer service, facebook, happiness, innovation, internet of things, interoperability, ios, omnichannel, privacy, product lifecycle, value proposition, virtual assistant, amazon alexa, android (operating system), call centre, facebook messenger, telegram (software), voice user interface

biometrics, business, communication, conversation, financial inclusion, financial literacy, financial technology, health care, innovation, millennials, omnichannel, startup company, tax, call centre, compliance (psychology), credit card, gig worker, mobile phone, online chat, social security (united states), social norm, steam (service), transaction account, videotelephony, forbearance

ai, banking, chatbot, communication, facebook, financial technology, innovation, it, mind, mobile app, privacy, risk, risk management, siri, virtual assistant, whatsapp, apple inc., application software, attention, call centre, facebook messenger, google assistant, mobile banking, pandora (console), technology roadmap, telecommuting, voice user interface, google nest (smart speakers), bankjoy, charles schwab, kasisto, point72 ventures, rbc

ai, banking, best practice, brand, business, cloud computing, customer experience, developing, email, experiment, hypothesis, interest, it, know your customer, marketing, marketplace, networks, privacy, sales, call centre, debit card, facial recognition system, market (economics), online and offline, password, real-time computing, telecommuting, text messaging, videotelephony, implementing creative, innovative products

analytics, automation, cisco, cisco systems, economic growth, generation, human capital, it, language, leadership, learning, outsourcing, speech recognition, startup company, amazon (company), call centre, developing country, go to market, long tail, low-carbon economy, machine translation, market (economics), market analysis, mobile payment, speech synthesis, translation, uniphore

ai, algorithm, artificial general intelligence, artificial intelligence, automation, chatbot, computer security, customer service, database, ecology, impact, machine learning, mind, natural language processing, problem solving, self-driving car, simulation, synthetic data, unmanned aerial vehicle, aircraft, bp, call centre, complexity, knowledge worker, predictive maintenance, military science

analytics, automation, chatbot, cloud computing, economics, employment, google analytics, intelligence, machine learning, tax, welfare, call centre, g suite, intelligent agent, legacy system, telecommuting, unemployment, unemployment benefits, verification and validation, world wide web, type: conference talk (full production);, economic impact analysis

chatbot, cloud computing, data center, health care, interoperability, machine learning, physics, public health, simulation, telehealth, covid-19 pandemic, call centre, chronic condition, coronavirus disease 2019, epidemiology, health level 7, health policy, pharmaceutical industry, reliability engineering, social distancing, think tank, triage, type: conference talk (full production);, health policy and management, mathematical modelling of infectious disease

brand, brand loyalty, chatbot, cloud computing, digital transformation, google search, speech recognition, android (operating system), call centre, gmail, google assistant, overdraft, software release life cycle, speech synthesis, steam (service), subtitles, telephony, transcription (linguistics), turnover (employment), understanding, unemployment, videotelephony, voice user interface, type: conference talk (full production);

analytics, automation, brand, cloud computing, consumer behaviour, conversation, customer experience, forecasting, google analytics, google search, intelligence, leadership, omnichannel, personalization, question, retail, shopping, call centre, decision-making, inventory, understanding, use case, type: conference talk (full production);

chromebook, cloud computing, cloud management, computer security, google play, malware, microsoft, office 365, operating system, remote work, software , wi-fi, antivirus software, call centre, chrome os, chromium (web browser), citrix systems, g suite, google hangouts, microsoft office, microsoft windows, tablet computer, telecommuting, thin client, web browser, zoom (software), cloud next 2020, google cloud next, google cloud next 2020, google cloud releases, new cloud releases, chrome book, chrome enterprise, cloud next ’20, cloud partner solutions, cloud remote work, cloud work from home, end user computing, end-user computing, euc, google cloud end user computing, google cloud euc, it remote work, remote secure data, remote work secure data, remotely manage devices, what’s new with google cloud, work from home, neverware

api management, apis, big data, bigquery, cloud ai, cloud computing, cloud migration, cloud run, competitive advantage, customer experience, data analytics, data engineering, data management, data science, devops, digital transformation, enterprise data, expert, gcp, google, google ai, google cloud, infrastructure, innovation, kubernetes , leadership, machine learning, metadata, money laundering, news, omnichannel, procurement, smartphone, sre, supply chain, telehealth, brainstorming, call centre, data model, explainable artificial intelligence, kernel (operating system), market (economics), mathematical optimization, patient participation, receipt, streaming media, cloud next 2020, compute engine, dei, google cloud next, next onair, anthos, application modernization, cloud-native productivity, onair apac, ai solutions, google cloud ai, rajen sheth, ting liu

5g, analytics, api management, apis, artificial intelligence, at&t, automation, big data, bigquery, business, cloud ai, cloud computing, cloud migration, cloud run, computing, customer engagement, data analytics, data center, data management, data science, devops, digital transformation, enterprise data, gcp, google, google ai, google cloud, infrastructure, kubernetes , machine learning, microservices, mobile app, sre, call centre, computer network, g suite, telecommunication, telefónica, verizon communications, concentrated solar power, bt group, cloud next 2020, compute engine, dei, google cloud next, next onair, anthos, application modernization, industry insights, alcatel-lucent, strategic alliance, swisscom

5g, ai, ai/ml, amazon web services, analytics, artificial intelligence, backup, big data, bigquery, cloud computing, cloud migration, cloud technology, cybersecurity, data analytics, data science, devops, digital transformation, edge computing, gcp, gke, infrastructure, internet, internet of things, kubernetes , machine learning, omnichannel, privacy, simulation, software development, sre, telehealth, call centre, g suite, google docs, industrial internet of things, lte (telecommunication), regulatory compliance, smart manufacturing, telecommunication, business scalability, cloud financial services, cloud modernization, cloud next '20, cloud next 2020, compute engine, dei, google cloud next, google cloud next 2020, google cloud releases, next onair, thomas kurian

algorithm, amazon web services, analytics, aws, aws cloud, cloud, cloud computing, computing, finance, innovation, internet, kubernetes , machine learning, natural language processing, online banking, product lifecycle, scalability, technology, wall street, amazon (company), automated teller machine, bank, call centre, chase bank, technological change, thomas edison, use case