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Marketing Personalization Strategies Across Online and Offline Channels

09/29/2021
Views 27
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customer experience, forrester, advertising personalization, ibm watson advertising, marketing personalization, mparticle, online personalization, personalization strategy, personalized advertising
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The Omnichannel Solution: Chatbots and Voice

02/05/2021
Views 2
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business, customer experience, internet, sms, auction, defamation, national health service, online chat, self-service, skype, speech synthesis

Panel: Voice Assistants & the Path to Ubiquitous Computing

02/05/2021
Views 0
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behavior, bias, brand, customer experience, decentralization, digital marketing, empathy, google search, idea, innovation, privacy, risk, steve jobs, system, twitter, google assistant, information retrieval, perception, rhetoric, telecommunication, touchpoint, voice user interface, direct-to-consumer, matrix (protocol)

Beyond Bots: Bringing Natural Language to Chat / Scaling Self Service Messaging Channels

02/05/2021
Views 0
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customer engagement, facebook, news, personalization, prediction, virtual assistant, whatsapp, brick and mortar, call centre, internet bot, online advertising, watson (computer)

How to establish and maintain a design system

09/30/2021
Views 83
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accessibility, css , customer, customer experience, design, google, innovation, javascript, product design, product management, property, research, system, ux, apple inc., conflict resolution, cross-platform software, definition, interface (computing), library (computing), patch (computing), regression analysis, reinventing the wheel, software versioning, usability testing, use case, variance, web colors
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THINK GLOBAL CONFERENCE 2021 - Is your brand positioned for export?

04/14/2021
Views 6.7 K
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behavior, competitive advantage, consumer behaviour, customer experience, electric car, smartphone, sony, walmart, apple inc., consumerism, luxury goods, target audience, tesla, inc., product differentiation, point of difference
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Jordan Tigani - Data Intensive Applications in Financial Services - DATAcated Conference May 2021

05/18/2021
Views 116
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analytics, api, cloud computing, conference, customer experience, data, data center, data warehouse, data-intensive computing, database, google, industry, infrastructure, reason, warehouse, algorithmic trading, application software, attention, flash boys, high-frequency trading, in-memory database, latency (engineering), optical fiber, real-time computing, service-level agreement, understanding, iex, datacated
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The Future of PropTech – a C Suite Level Discussion

11/19/2020
Views 29
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5g, analytics, big data, computer security, customer experience, employment, expert, innovation, internet, internet of things, mobile app, privacy, smart city, smartphone, time, consumption (economics), digital twin, distributed workforce, indoor air quality, luck, market (economics), occupational safety and health, use case, utility submeter, virtual team
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RETCON Multifamily: What’s Next in CRE Technology

03/31/2021
Views 24
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commercial real estate, communication, community, concept, cre, internet of things, leadership, learning, organization, property, property tech, property technology, proptech, real estate, real estate technology, training, wi-fi, auction, decision-making, home automation, laundry, mission statement, nature, return on investment, shit, skill, washing machine, self-service laundry, training and development, re, re tech, retcon, bell partners, carroll organization, david perez, multifamily, rebecca shaffrey, retcon webinar, webinar series
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Verifiable Credentials and KYC - Returning Control Back to the Customer, a Loyalty... - Mahesh Balan

06/09/2021
Views 58
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api, blockchain, blockchain technology, cloud computing, cryptocurrency, customer experience, database, hyperledger, key management, linux, mind, open source, open source software, personal data, privacy, belief, conflict resolution, credential, credit card, customer relationship management, digital signature, digital wallet, information privacy, loyalty program, password, public-key cryptography, separation of concerns, user (computing), verifiable credentials, zip code, blockchain explained, what is blockchain, contributing to open source, blockchain for business, blockchain training, blockchain tutorial, blockchain tutorial for beginners, hyperledger blockchain, hyperledger fabric, hyperledger in blockchain, hyperledger projects, introduction to hyperledger, what is hyperledger, what is open source
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Build great solution with Microsoft Well Architected Framework(WAF) | Maheshkumar | AzConfDev2020

11/24/2020
Views 125
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automation, backup, best practice, cloud computing, customer experience, database, design, education, encryption, internet, microservices, news, social media, twitter, android (operating system), consciousness, controlled-access highway, high availability, intuition, mathematical optimization, microsoft powerpoint, pricing, reliability engineering, replication (computing), subscription business model
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[VCWxRE 2021] Prop Tech Ventures – From Hype to Hyperdrive

07/17/2021
Views 10
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asset management, augmented reality, behavior, brand, consumer behaviour, customer experience, employment, facebook, fake news, internet, internet of things, news, outsourcing, robotics, salesforce, small business, social media, startup company, stock, customer relationship management, market (economics), mass media, psychological resilience, stock exchange, national stock exchange of india
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Rising Spirits - Unpicking the Growth of Spirit Based Liquor

10/25/2021
Views 15
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brand, customer experience, omnichannel, retail, sales, shopping, tax, tesco, cocktail, irish whiskey, jameson irish whiskey, market (economics), market penetration, online shopping, sense, shelf life, supermarket, tequila, touchpoint, direct-to-consumer, bourbon whiskey, jack daniel's, scotch whisky, captain morgan
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2 261 ₽
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How to reposition business and create new opportunities for growth

10/25/2021
Views 12
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advertising, analytics, behavior, brand, consumer behaviour, customer experience, facebook, instagram, privacy, retail, snapchat, social media, spotify, wine, youtube, apple inc., lvmh, louis vuitton, marketing research, pop-up retail, wearable technology, word-of-mouth marketing, world wide web, syrah, bricks and clicks
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2 261 ₽
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Online Alcohol Sale & Delivery

10/25/2021
Views 15
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best practice, credit, mastercard, mobile web, omnichannel, point of sale, privacy, usability, digital identity, information sensitivity, regulatory compliance, signature, skype, verification and validation, world wide web
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2 261 ₽
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Customer loyalty tech and how it’s giving Australian Venue Co. an edge in the hospitality market

10/25/2021
Views 38
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apple, automation, hospitality, mobile app, research, software , technology, american broadcasting company, apple watch, coffeehouse, envy, hotel, inventory, landscape, mathematical optimization, museum, pleasure, pride, restaurant, soft drink, winery, pub, data general
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Beyond eCommerce: The New Retail

10/25/2021
Views 40
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behavior, brand, content creation, customer experience, reality, recycling, retail, sales, shopping, siri, social media, sustainability, waste, wechat, hashtag, online and offline, online shopping, packaging and labeling, qr code, streaming media, touchpoint, taobao, direct-to-consumer
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2 261 ₽
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Integrating AI and RPA to Maximize the Human Experience

02/11/2021
Views 0
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adoption, creativity, customer experience, email, experiment, human, idea, insurance, intelligence, mind, point of sale, reason, unmanned aerial vehicle, autocomplete, customer relationship management, decision-making, gmail, internet bot, meal, online chat, subscription business model, upselling, direct-to-consumer, agency (philosophy)
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2 272 ₽
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Panel Discussion: The Role of Social Media in Building and Maintaining Effective Digital CX Programs

02/11/2021
Views 3
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advertising, chatbot, customer experience, expert, google ads, instagram, leadership, marketing strategy, sales, search engine optimization, social media, team, amazon (company), customer relationship management, dashboard (business), harpercollins, internal communications, pleasure, touchpoint, goodreads
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2 272 ₽
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Digital Transformation as a Catalyst for Exceptional Customer Journeys

02/11/2021
Views 2
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automation, business value, customer engagement, customer experience, design, digital transformation, kanye west, leadership, omnichannel, recycling, risk, robotics, sales, team, credibility, customer relationship management, customer satisfaction, goal, infidelity, likelihood function, microsoft powerpoint, pleasure, strategic management, world wide web
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2 272 ₽
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Closing the Customer Feedback Loop: Bridging the Gap Between Surveys and Action

02/11/2021
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customer service, future, insurance, organization, reality, research, software , tax, time, data transmission, net promoter, response rate (survey), symbol, tabletop role-playing game
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2 272 ₽
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Panel Discussion: Build Resilience and Agility with a Flexible and Mature Omni-Channel Experience

02/11/2021
Views 2
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chatbot, conversation, customer experience, digital transformation, empathy, generation z, language, machine learning, millennials, mind, omnichannel, reason, research, youtube, amazon alexa, attention, bank, barcode, customer satisfaction, interactive voice response, mobile phone, nature, self-service, translation
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2 272 ₽
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Best Practices for Stepping Up Your Self-Service: 3 Tips and Tricks to Keep Your CX Agile and Impactful

02/11/2021
View 1
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accessibility, analytics, best practice, customer service, expert, google, information, product lifecycle, qualitative research, retail, search engine, search engine optimization, trustpilot, crowdsourcing, end user, goal, inquiry, inventory, self-service, strategy guide, touchpoint
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2 272 ₽
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Leadership and Team Building: Buy-In and the Strategic Execution of Digital CX

02/11/2021
Views 8
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agriculture, computer, downtime, innovation, pain, question, telemetry, co-creation, customer satisfaction, farmer, fertilizer, goal, microsoft windows, over-the-air programming, top-down and bottom-up design, agricultural machinery, kwaito
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2 272 ₽
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Panel Discussion: Bridging the Gap Between Ideation and Execution of Digital CX Initiatives

02/10/2021
Views 0
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art, brand, business, competitive advantage, culture, customer experience, design, emotion, leadership, lean startup, mind, mobile app, nothing, question, servant leadership, startup company, aesthetics, blue cross blue shield association, failure, market (economics), market share, nature, patient, prototype
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2 272 ₽
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Building Operational Resiliency in Customer Service While Maintaining an Incredible Experiences

02/10/2021
Views 4
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chatbot, communication, expert, infrastructure, intelligence, learning, mindset, privacy, risk, sales, inventory, telecommuting, translation, jaybird (company), logitech, ultimate ears
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2 272 ₽
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Improve the Customer and Supplier Journey Through Improved Survey Data Capture

02/10/2021
Views 2
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digital transformation, email, empowerment, expert, feeling, mobile app, supply chain, team, dashboard (business), qr code, real-time computing, six sigma, spreadsheet, target corporation, telecommuting, volunteering, oshkosh corporation
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2 272 ₽
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Making the Digital Leap: How 7 Brands Made a Pandemic Pivot to Deliver Great CX

02/10/2021
Views 2
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cloud computing, consumer behaviour, demand, digital transformation, mobile app, omnichannel, personalization, point of sale, retail, advertising campaign, bread, customer relationship management, dashboard (business), grubhub, online advertising, online and offline, online shopping, text messaging, virtual museum, king arthur baking, sourdough
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Panel Discussion: Digital CX Lessons Learned from C-19: From Lockdown to Re-Opening

02/10/2021
Views 7
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brand, conversation, creativity, customer experience, design, empathy, facebook, information, internet, logistics, mind, reason, supply chain, amazon (company), attention, courage, distributed workforce, force, ritual, touchpoint, use case, self-reflection
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2 272 ₽
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The Wisdom of the Data: How Digital CX Can Benefit from the Many

02/10/2021
Views 9
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behavior, brand, budget, chatbot, consumer behaviour, customer experience, instagram, mobile app, omnichannel, reality, retail, shopify, social media, twitter, amazon (company), black friday (shopping), business-to-business, christmas and holiday season, customer satisfaction, cyber monday, internet celebrity, online shopping, truth, zappos
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2 272 ₽
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