Talks

automation, business, chatbot, competition, conversation, customer experience, experience, future, language, mind, open source, procurement, reality, reason, speech recognition, technology, user interface, virtual world, wine, alan turing, big bang, drink, open-source-software movement, multiverse

automation, chatbot, customer experience, customer service, email, experience, facebook, health care, innovation, internet, retail, risk, spotify, whatsapp, youtube, airline, baggage, bank, bart simpson, beer, chromecast, google assistant, mobile phone, patient

automation, conversation, customer, customer experience, experience, information, learning, machine, machine learning, microsoft, music, news, nothing, reality, reason, salesforce, united kingdom, virtual assistant, patient, sensor, utopia, vehicle registration plate, zoom (software), chrysler hemi engine, driver and vehicle licensing agency

automation, customer experience, design, experience, information, language, ontology, research, semantics, amazon alexa, apple inc., bank, hospital, insight, interdisciplinarity, linguistics, national health service, natural-language understanding, prototype, surgery, understanding, voice user interface, computational linguistics, social exchange theory

behavior, car, chatbot, conversation, customer, customer experience, customer service, divorce, empathy, engineer, experiment, future, information, machine learning, risk, safety, cash register, minimum viable product, paralanguage, predictive modelling, self-service, face masks during the covid-19 pandemic, copenhagen

community, concept, customer experience, data science, experience, innovation, insurance, learning, machine learning, mind, mobile app, paradigm shift, personalization, science, speech recognition, statistics, virtual assistant, consultant, customer relationship management, dystopia, occam's razor, paradigm, thought, web browsing history

agriculture, api, backup, customer experience, database, internet of things, learning, machine learning, organic farming, pdf, telemetry, virtual world, airplane, business process, dairy, decision-making, decomposition, digital twin, harvest, milk, online and offline, root cause analysis, soil fertility, wind turbine

alon goren, bitcoin, blockchain, business, crypto, cryptocurrencies, cryptocurrency, customer experience, data analytics, decentralized finance, defi, economy, ethereum, finance, financial technology, infrastructure, investor, money, ownera, social media, startup company, stock, tim draper, algorithmic trading, bank, capital market, digital security, high-frequency trading, institutional investor, jay clayton (attorney), leverage (finance), loan, market (economics), market liquidity, monopoly, security (finance), stock exchange, u.s. securities and exchange commission, open banking, draper goren holm, draper venture network, josef holm, la blockchain summit, la blockchain week, dan doney, securrency, anthony woolley, alternative trading system, matt boseo, charles gillanders, jay clayton, linda jeng, michele curtoni, sdx, sullivan & cromwell, transparent financial systems, u.s. bank investment services, exchange (organized market)

biometrics, brand, credit, customer experience, entertainment, health, internet, leadership, mobile app, netflix, privacy, qualitative research, sport, spotify, starbucks, amazon (company), credit card, driver's license, facial recognition system, mergers and acquisitions, playstation 4, pricing, privacy policy, subscription business model, wallet

airbnb, american express, brand, brand awareness, customer experience, experience, expert, google, hotels.com, reason, tourism, uber, unicef, vrbo, youtube, booking.com, cruise ship, inventory, loyalty program, tripadvisor, vacation rental, venice, sustainable tourism, expedia group

anxiety, brand, brand awareness, brand loyalty, customer experience, experience, feeling, human, music, privacy, psychology, self-driving car, sound, space, startup company, ambient music, apple inc., hyperloop, noise, public transport, sense, sensory cue, thought, transport, somatosensory system

api, brand, business model, climate change, cloud computing, customer experience, electricity, google, greenhouse gas emissions, innovation, intelligence, question, regulation, research, sustainability, technology, tourism, airline, carbon price, emotional self-regulation, exxonmobil, jesus, pricing, tea, holiday inn

brand, concept, customer experience, discipline, experience, hospitality, human, innovation, jetblue, mathematics, memory, recession, risk, startup company, tourism, airline, goal, magic (supernatural), maine, mckinsey & company, patient, product bundling, roller coaster, the matrix, transport

ai, analytics, business, business event, communication, conference, customer engagement, customer experience, data warehouse, digital economy, emerging tech, empathy, entrepreneur conference, experience, forecasting, machine learning, mindset, ml, personalization, privacy, reason, sales, startup company, streaming data, dashboard (business), goal, market (economics), single source of truth, software release life cycle, understanding, dun & bradstreet

ai, business event, cloud computing, conference, customer experience, education, emerging tech, employment, entrepreneur conference, entrepreneurship, health care, internet, leadership, machine learning, mentorship, ml, mobile app, organizational culture, remote work, retail, sales, shopping, team, telehealth, brick and mortar, consultant, distance education, inventory, psychological stress, science, technology, engineering, and mathematics, workspace, omnichannel retail strategy

advertising, brand, customer experience, education, facebook, google ads, google search, innovation, knowledge, mobile app, question, search engine, search engine optimization, search engine results page, search marketing, seo, web application, website, youtube, click path, day trading, long tail, pagerank, progressive web application, search algorithm, world wide web, moz, web summit, web summit conference lisbon, web summit lisboa, web summit lisbon, web summit paddy, web summit portugal, web summit portugal 2018, web summit video, web summit youtube, sarah bird, video game modding

accenture, analytics, business, cloud computing, computing, conversation, culture, customer experience, d&i, dealbook, devops, digitization, diversity and inclusion, employee engagement, employees, employment, female leaders, finance, future of work, gender, health, hr, human resources, infrastructure, internet, leadership, new york times, omnichannel, organizational culture, pandemic, people, policy, politics, software , sustainability, technology, unilever, walmart, women of color, application software, educational technology, target corporation, trust (social science), diversity (business), nytimes, future of the internet, built for change, great resignation, internal culture, leena nair inclusivity, pupose, well being, steady state (chemistry)

adidas, brand, business, convert your spending into earning, customer experience, ecommerce, email, entrepreneur, experience, facebook, market america, merchandising, personalization, shop.com, shopping, sms, software , unfranchise owner, walmart, world conference, yelp, amazon (company), black friday (shopping), christmas and holiday season, coupon, franchising, multivitamin, new balance, pricing, target corporation, text messaging, world wide web, mawc2020

advertising, brand, computer security, customer experience, experience, financial analyst, forrester, liveramp, machine learning, mind, mobile app, personalization, privacy, rampup, rampup conference, android (operating system), customer relationship management, online advertising, particle, personal computer, stack (abstract data type), targeted advertising, the weather channel, thought, watson (computer), weather underground (weather service), social search, advertising personalization, ibm watson advertising, marketing personalization, mparticle, online personalization, personalization strategy, personalized advertising

business, chatbot, communication, customer experience, email, innovation, internet, leadership, mind, mobile app, omnichannel, reason, sms, social media, auction, defamation, hospital, national health service, online chat, patient, self-service, skype, speech synthesis, use case

behavior, bias, brand, customer experience, decentralization, digital marketing, empathy, google search, idea, innovation, privacy, risk, steve jobs, system, twitter, google assistant, information retrieval, perception, rhetoric, telecommunication, touchpoint, voice user interface, direct-to-consumer, matrix (protocol)

advertising, analytics, authentication, brand, customer engagement, customer experience, digital transformation, facebook, news, omnichannel, personalization, prediction, retail, virtual assistant, whatsapp, bank, brick and mortar, call centre, customer relationship management, debit card, internet bot, inventory, online advertising, watson (computer)

behavior, brand, culture, customer, customer experience, experiment, hypothesis, learning, mind, mindset, prediction, question, research, shopping, user experience, belief, electric light, goal, inquiry, insight, persona, theory, thomas edison, direct-to-consumer, incandescent light bulb

analytics, brand, consumer behaviour, customer experience, data science, experiment, finance, forecasting, innovation, lean startup, qualitative research, research, retail, risk, sales, benchmarking, customer satisfaction, dashboard (business), loyalty business model, market (economics), perception, storyboard, strategic management, spore (2008 video game)

brand, chatbot, consumer behaviour, customer experience, digital transformation, innovation, intelligence, leadership, omnichannel, retail, salesforce, tax, twitter, bank, business rule, emergence, loan, luxury goods, market (economics), mortgage loan, perception, self-service, mass market

analytics, brand, chatbot, communication, customer experience, emotion, empathy, employment, information, interest, machine learning, outsourcing, retail, value proposition, bank, business rule, call centre, end user, password, performance indicator, program optimization, touchpoint, transaction account, citroën cx

advertising, api, behavior, brand, customer experience, customer lifetime value, digital health, digital transformation, email, facebook, mobile app, motivation, onboarding, privacy, product lifecycle, value proposition, business process, customer relationship management, pharmacy, privacy law, touchpoint, use case, world wide web

brand, change management, covid-19, customer experience, design, health care, innovation, knowledge, learning, mckesson corporation, mindfulness, mindset, nothing, telehealth, brainstorming, customer satisfaction, light, patient, physician, prototype, psychological resilience, reinforcement, sense, dog agility

analytics, brand, content creation, customer experience, ios, mobile app, news, privacy, reason, sport, value proposition, android (operating system), apple id, apple inc., coupon, end user, fandom, streaming media, touchpoint, wallpaper (computing), world wide web, app store (ios/ipados), carl lewis, penny oleksiak

automation, best practice, brand, business, community, conversation, customer experience, entertainment, feeling, health, leadership, mind, news, news media, nothing, online community, public health, reason, social media, team, well-being, elevator, epidemiology, mediation, press release